Had a great experience at Sephora Westchester mall. The floor manager on duty was great. All the…read moreassociates were very friendly and asked if I needed help. The floor manager asked Jay to assist with my Lash & Dash appointment. He did a great job. Very friendly, extremely professional & very knowledgeable. After many years and trying so many different products he helped me find the best concealer for my dark spots...Thank you so much, Jay!

I went to Sephora at the Westchester Mall because I needed a new foundation and made the mistake of…read moregoing on Memorial Day. The store was absolutely packed and the line was super long. What disappointed me most was the customer service. No one asked if I needed help, even though I saw two employees just standing around. I finally had to ask where I could find the foundation I was looking for. A young lady pointed me in the right direction but quickly walked away without even asking if I needed anything else. I didn't even bother calling her back because it was obvious she didn't care. I honestly should have just walked out and gone to the Scarsdale location instead. Never again.

I wish Yelp had an option to give Merle Norman and its amazing owner Shirley more than 5 stars. My…read moremom bought the two of us a groupon for facials and makeovers. We had the best time while Shirley pampered and made us over with undivided attention--for almost three hours (hours past the store's closing!!) We left feeling gorgeous, relaxed, and ready to attempt Shirley's magic on our own. Shirley was so patient and sweet as she applied each product. She took extreme care in making sure everything was clean, using new brushes and makeup pads for application. After the masks and gels Shirley applied, my tired winter skin was already looking refreshed. I did not think I even needed foundation, but I was glad I proceeded to get it. I've tried a lot of foundations and the Merle Norman foundation is hands down the best and most natural look. I ended up getting many of the products that Shirley used, but she put ZERO pressure on us buying them. I bought them because they looked and felt amazing. Shirley was very helpful in showing me how to apply everything and I felt like I left ready to it on my own. I cant' wait to go back to Shirley. If you are looking for great makeup or a beautiful makeover or just a little TLC for your skin, you have to go see Shirley at Merle Norman ASAP!

terrible. Shirley does not know how to give a facial. All…read moreshe did was slather products on my face as she talked nonstop about herself. I sat at a counter, which was uncomfortable and unprofessional.

My brown hair color was perfect and natural. The color was matched to my natural hair color without…read moreany red bright tones that can be too brazzy.

Omg absolutely ruined my hair. Where do I begin? Inexperienced. Color blind. I know it's not the…read morecolorist's fault... it's the company, the education program, the poor training these people receive. I really hope they figure it out. My roots still look terrible after going back a second time to fix and my hair is like straw. Never again. What I would add is this is management's fault from the senior level and on down.

When you walk into this store you are immediately greeted by one of the sweetest and most helpful…read morepeople Ellen. She keeps this store beautifully organized. She knows where everything is and will go out of her way to tell you about specials and products she knows will help your business and clients. She is a true asset to Royal Beauty.

This place is horrible I willingly quit I was the manager here please if you are looking into…read moreworking here run far away!! You will not be appreciated or listened to the pay is horrible for the amount of hours worked 60-70hrs a week no overtime!! I can go on and on its dirty they don't care about their staff at all!!

I needed to re-pierce my ears having done them 40 years ago and having let the holes close up. I…read morehad no idea where to go so I googled ear piercing and Claire's came up. This location is not far from home, so I decided to check it out. I came in on Saturday around 4pm and there were several people ahead of me. Rather than wait, I decided to go have an early dinner at a restaurant in the mall and try my luck later when everyone else was probably going for dinner. So I came back at 5:45 and Sabrina was immediately available to help me. The store is rather cluttered (as are many Claire's stores) and doesn't appear particularly sanitary so I was a little concerned, but Sabrina showed me how everything was done (things were packaged, sealed and sterile) and I felt confident that there would be no problem Since I've got plenty of earrings at home (I inherited a large collection from my mother), I made a rather plain choice, the stainless steel 4mm balls on posts. The earrings, piercing and a large bottle of solution to be used 3X a day for the next six weeks cost, tax included, a bit under $27. There are other earrings should you prefer something real gold or more decorative at a range of different prices, nothing they offer would break the bank. The paperwork (there are health regulations and they need your signature for a number of different issues) took the bulk of the time. I hardly felt a pinch when the posts were inserted. It was quick, painless and considering the circumstances, a very pleasant experience. Sabrina was more than pleasant, clearly knew what she was doing and answered any questions I had. She measured carefully, making sure the holes were in the same place on both ears. After she did the piercing, she clearly explained what I needed to do (apply solution, turn, etc) and the paperwork explained everything else. I recommend this store should you want to have your ears pierced.

I had a wonderful customer service experience from the entire team at this location yesterday. I…read morewas not aware that Claire's performed ear piercings and was delighted to walk in for a special the establishment was running for free piercings. The staff was incredible, helped me to pick out the earrings to fit my ears. The entire process from the ear piercing went smooth, and purchasing the accessories. Hats off to this team, and thank you Claire's Cross County for a great retail experience.

Great selection of high end beauty products, but they don't follow the store hours they post online…read moreor in the store window. This store might have gone out of business.

My aunt and I wandered into My Essentials today while waiting for a quick shoe repair. Really, we…read morewere just killing time but ended up loving the shop. We were helped by Sam, who couldn't have been more kind and helpful. I ended up purchasing a nice hand cream gift set from Crabtree and Evelyn. Sam put lots of samples in my bag with the set. It's a very nice shop with lots of wonderful skincare products. We'll be back. Note that there is lots of street parking in the vicinity - the pay lot is not the most economical option.

This is being posted on all my social media accounts as well as yelp. I have shopped at this store…read morein the past. Never had an issue until today. I went in looking for hair dye. In the store was the owner and I guess his son. I was on the phone talking to my family. I asked the older gentlemen if he had Opps. He answered no. As I went to the register (which was about 10 mins or so later) I asked the younger son if he had opps. Very disrespectfully he replied "you already asked him and he told you no. So the answer is no! I asked who are you talking to? And he replied you! So I turned to the older gentleman and said is this how you talk to your customers. By this time I am getting angry. He then says to me, "you're just angry". That's when I lost it. I reminded them both that African Americans spend their money in the store the most. Black and brown ppl. Being as stupid as he is he says "oh pls" then begins to argue back . He then says you are irrelevant. Now I'm really angry! We are really arguing now. I'm going off. The owner says I'm gonna talk to him and I said no your not. So I told the owner, I will NEVER BUY ANYTHING FROM THIS STORE EVER AGAIN! Then I walked out. That little punk bastard comes to the window while I'm standing outside and mouths F$#@ You! If you are in the area let it be known that we dont allow that in our neighborhoods. Pelham Bay is a neighborhood with decent hard working ppl. The majority of ppl that live in this community are black and brown ppl. DON'T BUY FROM WA BEAUTY SUPPLY.

Working in the Cosmetic Industry they have a nice selection There is a pleasant young lady always…read moreat the register African American she's very suggestive not pushy,The store overall needs to be updated starting with the entrance that door is going to crack any day Side bar/ Lets keep what we did with our partners for when customers are not in the store Raunchy -

You will never be disappointed leaving Artease-ta! Cathy has been my stylist for 31 years and I…read morehave never, ever been disappointed. I have made many referrals to friends and family and they feel the same. Cathy and the staff are like family. It's like walking into your own home when you walk in to the salon. Manjola is also amazing for anything you need and Stephanie makes you feel beyond welcome. I could never go anywhere else!

Great salon. Friendly and talented staff. The new addition from Salon D is a plus. Kathy is such a…read moretalented hairstylist as are the rest of the staff.