I went to Sephora at the Westchester Mall because I needed a new foundation and made the mistake of…read moregoing on Memorial Day. The store was absolutely packed and the line was super long. What disappointed me most was the customer service. No one asked if I needed help, even though I saw two employees just standing around. I finally had to ask where I could find the foundation I was looking for. A young lady pointed me in the right direction but quickly walked away without even asking if I needed anything else. I didn't even bother calling her back because it was obvious she didn't care. I honestly should have just walked out and gone to the Scarsdale location instead. Never again.

I recently went for a beauty class and my makeup artist was Shamiah( i think. Please don't kill me,…read moreI forgot the name) but she was great. I learned alot about skin care a little tips about makeup application. I actually had and awesome experience. I wanted to do it for a while and finally got it done. I don't like to feel pressure into anything and she did not make me feel like I had to buy the products if I didn't want it but she made me good recommendations. And the products i did buy she checked me out right after my make up session so no waiting in line. The store itself is always busy but overall very friendly and helpful staff

I recently went in to exchanger an unopened Dior lip gloss for another shade. I also needed to make…read morea return with a receipt. With a receipt I was unable to make a return unless I provided a valid government ID in person. The staff, specifically the "District Manager" I spoke with was so rude and disrespectful. I was shocked. I think her name was Tricia however I cannot be sure. I asked her name and she told me if I wanted to know it I could read it on her name tag. Her name tag was on upside down so I could not read it. I think you should be able to do a rerun with a receipt and not need to produce a government ID. I did have an electronic version but that was not acceptable. She read the rules to me on the wall and the rules said that I needed an ID if proof of purchase could not be verified. Overall a reticle experience. I would recommend you walk next door to the Sephora located inside Kohl's. A much better customer service experience.

Customer service here is non existent. Associates will walk by without asking if you need help…read morewhile clearly searching for items. No eye contact from who seemed like the manager. This is my 2nd time in this store and both times associates are just talking to each other. Today they were talking about payroll. O left empty handed. Sephora it is.

Okay, I went here to get a chemical peel that I found on groupon. I've had chemical peels before so…read moreI'm aware of what I'm getting myself into. I wanted a nice radiant glow which I felt could have been better, but was told afterwards that my skin looked more even. Fine, that's why they got two stars instead of one. What I found odd from the beginning was that no one wanted to consult with me about the chemical peel. Luckily I already knew like I've already mentioned. The manager who was the only one there barely talked to me and even left me alone with the peel on to go back to the front of the store to help someone else! What if I had a bad reaction? She shouldn't have done that and not to mention I had to wait for her while she helped someone else even though I had an appointment. It was as if because I had a groupon I wasn't priority to her. My chemical peel was at most 10minutes long. She cleaned my face, applied the peel and washed it off. No cream afterwards, and no extractions even with her commenting on my problem areas. She couldn't go ahead to do that even if it wasn't apart of the peel? I believe the groupon mentions that you get a hydrating cream after. Too bad I didn't speak up. I've had far better experiences that I shared with friends and family, but this one I would never ever go back to. DON'T WASTE YOUR TIME OR ENERGY HERE!

The Cosmetic Boutique is a wonderful shop with a friendly and knowledgeable staff. I have been…read morethere many times and have been treated extremely well on each and every occasion. I have asked many questions regarding skin care and was always guided in the direction that was best suited for my skin type. I highly recommend this business to anyone seriously interested in skin care.

Dr Clark was absolutely fantastic! He was perfect in every way. The office was gorgeous and the…read morestaff was beyond friendly and helpful. Recommend a thousand times!!

From the owner: At Facial and Oral Surgery Specialists, your health and comfort are our primary concerns. Our…read moreoffice meets the highest accreditation standards for health and safety. Our goal is always to exceed the expectations of our patients. Our state-of-the-art office features a boutique spa atmosphere with delivery of superior level care. The surgeons at Facial and Oral Surgery Specialists are Board-Certified with dual degrees in both Dentistry and Medicine. Call Today for an Appointment!

I have been going to Studio ESTHETIQUES for many years and like their service. The professionalism…read morein the office is as good as the service you get with skin results. I recommend them highly. Sandra A.

My husband found an ad for this place and told me they offer cool sculpting treatments. I had…read morementioned being interested in doing cool sculpting and had even gone to a consultation at a place near where we live. Hubby wanted me to get a second opinion to compare treatment info and pricing before making the decision to move forward. We went to Studio Esthetique and met with the owner, Vladimir and an RN, Jordan. Both were happy to answer any questions I had and concerns. The facility was very clean. My timing was so good because they were running a 50% off deal for the holidays! The other consult I had gone to was not offering that good of a deal. My husband surprised me and gifted me the cool sculpting treatments at Studio Esthetique. I had a great experience there, I did two sessions which is the recommended amount to start with. Jordan was in charge of me and did a great job making me comfortable and answering any questions during the treatment. We chatted it up and had some laughs! She is lovely! Vladimir made sure to be there my first treatment day to be certain all the applicators were perfectly positioned. There were extra precautions needed because I had an umbilical hernia surgery a few years back. There can be complications if the applicators are not properly positioned around the belly button. The front desk staff were very nice, as well as, accommodating! I mixed up one of my appointment dates and they were super understanding about it. They were still able to see me the same day I missed my appointment time. As for the cool sculpting results, it is still too soon for me to tell how well it is working for me. Two of my friends said they could already see a difference after my first treatment. It can take months to really start seeing an obvious change. I look forward to seeing the end results! : ) Time: 30min of cold suction per applicator/per area. Applicators come in a few different sizes to fit diff areas of the body and different body types/sizes.

Dr. Castro is amazing! What I love about her is that she is looking to work with you to obtain your…read morenatural look. I started seeing her for Botox, but Dr. Castro introduced me to her Laser Skin Renewal program. It targets sun damage, brown spots and wrinkles. I had one facial treatment 8 weeks ago, and saw that my skin looked smoother and healthier. I had a second treatment today, targeting my fine lines. Dr. Castro says; "it's not about changing who you are, but rather maintenance. We visit the dentist on a regular basis and see our PCP, OBGYN...as suggested, why not take care of our skin." Can't wait to see more results!

Dr.Castro is amazing! She explains the treatment and is always reasonable. She dies amazing work,…read morewith botox, fillers . Makes me look 10 years younger ;).. Her specials are great which happens around mothers day, valentines and big holidays, I highly recommend this spa and Dr.Castro .

My eye surgery went perfect! I saw 3 other doctors, he was the one who…read moreSpent the most time.. and explained everything.

I went to see Dr. Bortz after realizing i had this initially small growth around my eye that had…read moremorphed into something i could soon name as a dependent on next year's taxes. So he looked at me eye and asked me a lot of questions that immediately gave him a complete mental picture of my situation. He followed this with a thorough eye exam. Then he had me return for a biopsy of the "thing". I did return, he did the biopsy. (quick and painless due to his dexterity with a little numbing stuff) I left with a patch over my eye (which is legal in ny). I now am a more courageous person, having driven about 15 miles with one eye..... and i thank him for that. All in all, i think This is the best doctor i have ever been to. Some people become doctors to fix problems. Some become doctors to heal people.

I have to disagree with the negative reviews on here. I've been coming here for a while. I drive…read moreall the way from NJ and must say Leah does an absolute amazing job at making sure the shelves are always filled and stocked. Maria who's an amazing helpful employee always goes above and beyond to help the customers. I am so happy here. The moraccan oil line is ALWAYS stocked up. These ladies are so sweet and helpful. Every time I go in I'm welcomed in with a smile. I see these ladies always working so hard. I know everyone has a bad day but I come here A LOT and never once got a bad service here. Thank you ladies for making my shopping experience easy.

Royal is only open to professionals in the beauty industry. You must be a licensed professional to…read moreshop here. Negative feedback seems more about revenge for something personal and unrelated to this store. Jeff M from Chicago is not a customer, nor do we know of this person. My wish, for Yelp, is that they find some way to filter false negative feedback, trolls, & revenge feedback. Otherwise the consumer with a legitimate issue isn't taken seriously. I think most realize the difference between the two.