I came in after working a 12 hour shift tonight, as a nurse. Today is Monday, January 9, 2023. I rushed over after getting off work at 7:30 p.m. I still had my work uniform on. I arrived at 7:50 p.m. There were two associates working tonight. (I didn't get their names so I will describe how they looked. One was Caucasian and one was African American. Both were young. The Caucasian girl had really thick eyeliner with the cat eye look).
I said hello and the Caucasian girl said, "Hello. Just so you know, we are closing in ten minutes". I said, "okay, thank you". Neither one of them asked if they could help me find anything. I was left to wander the store looking for hair color.
I'm not used to being treated like this in a Sally's before. I always get my hair done at a salon, but this time I was going to try to touch up my roots myself. As I stood looking at the numerous hair color, I was completely lost. The hair color did not come in the box like in a regular store. Being that I get my hair done at a professional salon, I was clueless on what I needed to make this work. Apparently developer had to be purchased in addition to the color, but then again, I don't know this for sure. Neither salesperson ever walked over to help me.
Feeling defeated and disappointed, I told them to have a great night and I left at 7:55 p.m. I was parked right in front of the store and saw one of the associates lock the door immediately as I walked out. If either one of these girls would have just offered to help me, it could have been a swift purchase with a happy, excited customer.
I do not appreciate being treated like this. I will not return to this Sally's. read more