Spent $250 and didn't get the treatment I asked for. Doc just scheduled me for 3 more visits for…read moretests. Not going back

I had an appointment w/Dr Orseth. I waited more than 30 minutes to see her. She is very nice &…read morecaring. The insurance lady came in & took my information. I sat for a bit, then another assistant came in & said she was just "the messenger" & that I could go. I get a call after 5 that day & said I would need to go back in the next day, because they forgot to get me to sign during my insurane paperwork. I went in the next day, & I told Jocelyn I was there to sign insurance paper. I then told her my Rx I asked to be refilled the day of my appointment was not filled. I wrote my name, Rx, & pharmacy on a slip of paper & tried to hand it to Jocelyn, but she said, "I'll tell her nurse." Did she? NO! She seemed to be uninterested in helping me.

I walked into the store there was like two people in the store was never greeted. Was looking for…read morean item that I could not find nobody asked for help nor could I find somebody to ask for help. Then I picked up a couple items went to the cash register and the three girls that were working in the store were all clumped together talking in front of the store not paying attention to the cash registers. Very poor customer service I must say. Will not be going back to the store.

There was nobody to help me at the counter, the workers were not paying attention . One of the…read moreworkers Nikita had a horrible snobby attitude while helping my mother & I, she was talking to us as if we had no sense . will not return to this location

I don't usually shop at JCPenney's, so I wasn't familiar with their return policy. I wasn't…read moreplanning on needing to return/exchange anything. This is more of a warning for anyone that might want to buy something for someone before they might actually need it. You can't even exchange unused items after 60 days. This issue is also not specific to this JCPenney location. It just happens to be the location that I purchased my items from. I bought my grandson some Thereabout jeans during a sale right before school started. Unfortunately, he outgrew them before he had a chance to wear them. If you live in Texas then you know that we're still pretty much having summer even though it's almost November. So it's just starting to get cool enough for jeans. Anyway, I went to JCPenney to see if I could exchange them for a bigger size and was told that unfortunately after 60 days, they won't even exchange them, give you store credit, nothing. You're just stuck with your purchase. I have never been a regular JCPenney shopper (I wasn't pleased with the quality of my purchases in the past). If I ever do happen to shop there again, I will definitely not be buying anything that won't be worn or used immediately. I think I'll just stick to TJ Maxx and Marshalls. Even Ross will give you a store credit for the current price of the item and you have a year warranty on Cat and Jack brand at Target (i'm exchanging another pair of jeans for the very same reason. Thank goodness it hasn't been a year, yet.) I guess I'll be donating these jeans to someone else since my grandson cannot wear them and I'm stuck with them. I also won't feel any pity when JCPenney's announces more store closings.

This is a review for JC Penny Portraits Studio, Your photographer Lamees was amazing with my…read morefamily. It was a great experience having her take our portraits, she was so happy to work with us and smiling the whole time putting us in position, you can tell that she really likes what she does and it made for a really nice time with my wife and parents. We had a lot of fun. Thank you for a great experience taking Christmas photos of my family.

Horrible! The employees do not manage the self check outs which cause customers to cut each other…read morein line. I have 1 item and I am waiting in line. A Big Back pulls up behind me with a cart that has groceries falling out. She decides that there are now two lines and that she does not have to wait. The worn out tired cashier does nothing. I still make it to the next available register before Big Back does. Big Back gets upset and presses a button to get the cashier over. The cashier decides to cancel my 1 item order for Big Back. Big Back proceeds to call me a Bitch. So I knocked Big Backs groceries over because the workers at this point decided that my 1 item wasnt worthy of Big Back waiting in line.

While the pharmacy staff themselves has been a great experience, their service SUCKS... from my…read moreperspective of a seasoned manager, their management team has set them up for FAILURE and does NOT care! Either they are not staffed to handle the volume of prescriptions OR their processes are poor and need improvement! It's so horrible, I'm afraid of the possibility of them incorrectly filling my prescription due to how overwhelmed they always appear. The 2nd drive through has been broken FOREVER. There's always at least a 6 car pick up outside and human traffic inside. I told my husband to start redirecting our scripts to Costco b/c I'm not sticking around for eventualities.

Almost everything you can think of that you might need as a lasher is here. Even get to try the…read moretweezers they have.

I was driving by getting cupcakes and just so happened to see this store! I had no clue there was a…read morelash supply in Cedar Hill which makes my 40 minute drive to Grand Prairie/Arlington not so mandatory! Joe was helpful to whole time I was there and made my experience there so much easier. I definitely will be back again