Nice location, plenty of parking, and I was able to find the products I needed. Customer service…read morewas great as well! I'll definitely return.

I visited this Sephora located at 5248 S. State Highway 360, in Grand Prairie, TX, today, July 16,…read more2026, at 1:30 PM, and there were 4-5 associates hanging around at the front of the store, laughing and horse-playing instead of greeting customers at the door when they enter the store. When I walked into the store, no one said hello or greeted me. It's so sad how they were acting, considering the fact there were only two other customers in the store. The store manager or higher-up leadership needs to do something about this inappropriate behavior because paying customers are what pay their salaries. I won't be returning...I will stick with Ulta because they have excellent customer service and a great store environment.

Pretty raciest. I'm a Hispanic woman and went to this location so I can restock on some lashes and…read morewhen I walked in, the black lady in the front did not greet me at all but when a black woman walked in about five minutes later the ONLY worker in the front greeted her and asked if she needed assistance with anything. Will not shop here again. Lash selection sucked anyway.

This store has great customer service and lots of products available. They even have products…read moreimported from Turkey and they even have their own line of Hair wax and beard oil. Very nice and clean store!

Without having to drive to Fort Worth, I love it. It carries my Iona by L'Oreal and all L'Oreal…read moreprofessional items, professional it.

The location and selection is great, not so much employees. Maybe I caught her on an off day, who…read moreknows?! I have never been to this location, and as soon as I walked in a young, Hispanic lady never said a word to me as her eyes were glued to her cell phone at the front desk as well as the lady in the back office glued to her phone also. Doubt she knew I was in there. Throughout my search of the store. She stayed on her phone the entire time, and offered no assistance. When I finally got her attention to look up from her phone about questions on a particular product, she seem to be annoyed and have an attitude.

Everyone was so helpful, friendly and patient. I wanted to start wearing make-up The Brow guy I…read morebelieve his name is Jaime and I believe the lady that finished helping me was Maryah they were so helpful.

Carlos was fantastic! Best customer service I've had at any Ulta. He processed my return, offered…read moreto test an alternative foundation. I didn't have time to do anything extra, so he invited me back to test my makeup at a later date. Thanks Carlos.

The Black owned supply store was not available for the item needed to correct a hair issue ...up…read morepops this location on the search as an option. What works well is that like the Dallas location, there is a-lot of variety with tall shelves of various products. I am able to find what I needed. What did not work is that this location has whole shelves with gaps in product. If it is a supply chain issue, the solution would be to provide signage to check back later. A few choice signs, or one at the front (all in professional, not handwritten, presentation) would be helpful. Next, share with some of your cashiers that treating the customers like guests would be better than treating them like you are doing them a favor. Service expectations at Jenny's should be the same regardless of the location. Customers want the location to continue to be a win - let's be treated with the same positive energy that we give to you.

They have a large selection of hair and hair products. I found majority of the products I needed.read more

For over 25 years (since around 1999), I have proudly shopped at Jenny's Beauty Supply in Irving,…read moreTexas, located at Belt Line Road and Northgate Drive. Even with newer beauty supply stores opening, this is the only Jenny's Beauty Supply I wholeheartedly recommend. They have been my trusted source for everything I need--hair care, skincare, body care, nails, jewelry, hats, scarves, clothing, beauty accessories, and so much more. What truly makes this location special is the people. John, Jenna, and their amazing staff consistently provide exceptional customer service. From the moment you walk through the door, you're welcomed with warm smiles, kindness, professionalism, patience, genuine care--and a wonderful sense of humor! They always know how to make you laugh, and they make every customer feel valued and treated like family. In all these years, I have never had a problem with their products, prices, or service. That kind of consistency and integrity is rare, and it has earned my complete trust and loyalty. Whenever someone compliments my hair, beauty products, or accessories, I'm always happy to tell them exactly where I shop--Jenny's Beauty Supply at Belt Line Road and Northgate Drive in Irving, Texas. Thank you for faithfully serving our community for more than 30 years. After coming through many high, low, and high again seasons in my own life, I've realized how important it is to thank the people and businesses that have been part of my journey. You have certainly been one of those blessings. My prayer is that God continues to bless John, Jenna, your families, and your wonderful staff with many more years of success. "Let all that you do be done in love." -- 1 Corinthians 16:14 Simply the BEST! Highly recommended!

I went the new store at 3915 airport freeway…read more Excellent service and product choices. I went looking for a wig but found a topper and bought it instead. Now I just need to find someone who can style the topper for me !

I have not purchased anything here yet but I definitely will. There selection is transient so if…read moreyou see something you like, snap it up. They have great prices and occasionally have additional discounts on top of their excellent prices. They team is super helpful and nice. They do free shipping for over $50. Can't lose. I just need to work down some of my current selection to make room for their products. Can't wait!