For over 25 years (since around 1999), I have proudly shopped at Jenny's Beauty Supply in Irving,…read moreTexas, located at Belt Line Road and Northgate Drive. Even with newer beauty supply stores opening, this is the only Jenny's Beauty Supply I wholeheartedly recommend. They have been my trusted source for everything I need--hair care, skincare, body care, nails, jewelry, hats, scarves, clothing, beauty accessories, and so much more. What truly makes this location special is the people. John, Jenna, and their amazing staff consistently provide exceptional customer service. From the moment you walk through the door, you're welcomed with warm smiles, kindness, professionalism, patience, genuine care--and a wonderful sense of humor! They always know how to make you laugh, and they make every customer feel valued and treated like family. In all these years, I have never had a problem with their products, prices, or service. That kind of consistency and integrity is rare, and it has earned my complete trust and loyalty. Whenever someone compliments my hair, beauty products, or accessories, I'm always happy to tell them exactly where I shop--Jenny's Beauty Supply at Belt Line Road and Northgate Drive in Irving, Texas. Thank you for faithfully serving our community for more than 30 years. After coming through many high, low, and high again seasons in my own life, I've realized how important it is to thank the people and businesses that have been part of my journey. You have certainly been one of those blessings. My prayer is that God continues to bless John, Jenna, your families, and your wonderful staff with many more years of success. "Let all that you do be done in love." -- 1 Corinthians 16:14 Simply the BEST! Highly recommended!

I went the new store at 3915 airport freeway…read more Excellent service and product choices. I went looking for a wig but found a topper and bought it instead. Now I just need to find someone who can style the topper for me !

Clean super organized amazing selection, but no one there to really offer recommendations and I use…read moreYouTube for ideas so I go into the beauty supply store #buylocal expecting to have a consultant essentially. The beauty supply wasn't quite like that:( I only bought beads, braid trinkets, and a crotchet needle. But I don't like wasting time so eBay and Amazon for my extension fix because outside of B Polished in Arlington who has the worst braiding hair brands but best natural hair care lines... I just cannot do it.

JJ's is my favorite beauty supply. I drive all the way to that side of town just for them. The…read moreemployees are always sweet and helpful. They're much cheaper than other places. I'd rather not go anywhere else. You even get points for money towards your next purchase!

UPDATE: I changed my original 1-star rating to 3 stars because I believe it is important to…read moreacknowledge how a business responds when something goes wrong. Lindsay, the owner, personally contacted me, listened to my experience, sincerely apologized for how I was treated, and provided me a full refund. She also told me to contact her directly if I ever experience another issue. Lindsay shared that she plans to conduct additional training with her team, which I greatly appreciate. My concerns about the conduct I experienced from the manager and district manager remain, as I did not feel their behavior reflected the professionalism or customer-service leadership I would expect from individuals in those positions. Ultimately, time will tell whether the additional training results in meaningful change, but I sincerely hope it ensures that no customer has an experience like mine again. I appreciate Lindsay for taking my concerns seriously and helping restore some of my confidence in Buff City Soap. August 23, 2026 Experience I have shopped at this Buff City Soap location numerous times and have purchased many products here, which makes my experience this weekend particularly disappointing. On Saturday evening, my 16-year-old son and 20-year-old daughter brought eight of my Buff City Soap containers to this location to be refilled. A store employee accepted the containers and instructed them to leave a sticky note with my name and phone number, which they did. When I returned Sunday at approximately 2:30 p.m. to pick up and pay for my refills, I was told that I was required to have been physically present when the containers were dropped off. I was confused because an employee had accepted all eight containers from my children the previous evening and specifically told them to leave my contact information. I also did not see a posted policy explaining this requirement. Instead of simply answering my questions and explaining the policy professionally, the interaction escalated unnecessarily. I was not greeted when I entered the store, and the interaction at the refill counter was dismissive and unwelcoming. When I asked to speak with the owner for clarification, I was told that I could not. I was also told that if I continued asking questions, my containers would not be refilled. Most concerning, the individual who identified himself as the district manager stated that he would contact someone to have me escorted from the store. I left feeling humiliated, disrespected, and unwelcome. As a Black woman, the way I was treated and how quickly the situation escalated left me seriously concerned that I was being treated differently. I have been a repeat paying customer of this location and was simply asking for clarification about a policy that appeared inconsistent with what my children had been told the previous evening. My husband later went to the store to ask management why I had been treated this way. The account provided to him included information and characterizations that did not accurately reflect my experience. I have submitted a formal complaint to Buff City Soap corporate and requested that the incident be investigated, including review of any available surveillance footage and clarification of the company's actual refill policy. I did not expect special treatment. I expected professionalism, courtesy, and the ability to respectfully ask questions without being threatened with refusal of service or removal from the store. I sincerely hope Buff City Soap corporate and the franchise owner take this experience seriously.

I love it here is all I can say ! The staff, the endless options, the pure ingredients, the…read morecleanliness of this location need I go on!?? I haven't had a bad product this far and I feel like it gets the clothes clean. The liquid soap is for sure one of my favorites

Sasha's prices are higher than others. Go down the street to the beauty supply store in Arlington…read moreoff of Collins.

It's always nice to find a beauty supply store, as long as the service is fair. This store is very…read moresmall, but don't be discouraged. They do carry a lot of items and also have a lot in the back. I came here looking for a particular item that they turned out not having. The staff seemed to understand what I was looking for which was very comforting. In the past, I've experienced some shop owners just saying they don't have something just because they don't know what you're talking about. She offered me alternatives in the same brand instead which was appreciated. Good to know where they are in case I'm in the area and need something else.

I love this lil beauty supply store! It's like going into a little treasure hunt. I came here…read morebefore an event to get my hair all cute. I went in there and came out with much more than expected! They have a solid selection of beauty products for excellent prices. No matter what grade of hair you have (curly, straight, kinky, fine) you will FIND what you are looking for! Go have fun in the back and check out their wigs too. I do not wear wigs BUT let me tell you I did consider buying one here for a split second! They also have cute earrings on the cheap and accessories for your night out. Plus makeup! I got a great eyeshadow palette here and love playing with the fun colors! Plus the staff is great and they were very friendly to me. Check it out if you are a beauty baller on a budget. You won't be disappointed!

Very convenient location, close to DFW and 183 highway. Brand new beauty supply on Main street and…read morethey carry most of everything from crochet, braids, wigs, synthetic, human hair, hair accessories, cosmetics, jewelry's, chemicals etc Definitely recommend this place and they are close on Sundays!!

This is my favorite hair store!!!! I met the owners when they first opened and I've been a loyal…read morecustomer ever since. They are kind and accommodating, and I've never been disappointed with their products. I always find what I'm looking for.

This was a lovely pleasant experience. I walked in & was enthusiastically greeted. I browsed the…read moreaisle & the lovely lady made sure to ask if I needed assistance. They have a good assortment of products including popular brands. There's also the usual knick knacks found at beauty supply stores. Hair, makeup, jewelry etc. This store is a bit hidden. I practically live in Hurst mall area, I'm there often. I never noticed this gem. No worries I plan on making this my go to beauty supply store. Go out & support them Yelpies!!! Well worth it.

What a nice spot with a really nice owner!…read more This supply store can easily be missed from the road, but it shouldn't be. There are so many nice products here at fair, reasonable prices. The store is quite large. There is a door in the main store that actually opens into a whole other part of the store. That side has clothing items as well as beauty supply items. I saw some really cute spring/summer apparrel and my wallet had to remind me that I was only there for beauty products. LOL! The owner was really nice and answered all my questions and helped me with selecting some hair for double strand twists. The store is tucked away in a strip mall parking lot adjacent to a movie theater. There is plenty of free parking. Definitely put this place on your list to check out!

This beauty supply store was tucked off in a shopping center so I never knew it was here. Now that…read moreI know that it's here I plan on using it from now on. It is black and female owned which I am always happy to support. It had everything you want in a beauty supply store and her prices were good. I got the braiding hair I needed and saw more selection than in others I've been to. It's clean, organized and the owner was very kind and helpful.

Now being from the Fort, I do not know the area, but I know how to get to Ebony Beauty Supply…read more That is the only place I visit in the area to purchase wigs. I am from the Alamo City! I purchased a beautiful wig at Ebony Beauty Supply and the sales technician was very helpful and the cashier was pleasant and even offered me a discount card for future purchases. I visited Jenney's, but the hats and clothes are priced as high as the sky. I asked myself, why sky high??? Unfortunately, next time I visit in the Fort, I will try the store across the street as mentioned in a previous review.

***Location***:Bring a pitbull, gun, and or bodyguard. Even Luis who is from the Dallas "Park Lane…read moreHood" did not feel comfortable here. Forest Hill is not the safest community. The Chase Bank and City Hall share a lot. I went to TCC South Campus and I did not really realize the hood was right at my backdoor. ***Customer Service*** is slightly better than Jenny's, but neither outstanding. When I asked the saleslady to explain and show me the difference in a (1) and a (1B) she hustled me over to the display and talked really fast and I felt like I was going thru the car wash. There is competition. American Beauty Supply is across the street w/a beautiful store w/wood tile floors and it is neatly organized so I bet Ebony and Jenny Wig stores are about to get a lot nicer to their customers. It is too bad their customers do not DEMAND better treatment and more respect. ***Selection***: This store had much more selection of Remi short 2-4-6 hair kits. I got Goddess Bump Remi Trio 2-4-6. Jenny did not even have this or if they did they did not show it to me. They said they only had one Remi 2-4-6 and it was a display and boxes for sale were behind the counter. When I asked the saleslady at Jenny's if she could order the trio in a combo color, which the tag listed the color mixture was possible, and how long would it take. The sales lady ignored me the first time and the second time I asked she shoved a business card in my face and told me to call her? ***Specialty Item***: They have color contact lens. This is kinda neat cause Luis has been wanting to sometimes change his eye color from brown to green like his sisters. They are all triplets. The girls are identical and he is fraternal. Perhaps someday I will have the patience to teach him how to wear contact lens. They were $6-$12 for one pair. ***Cost***:Each box of 2-4-6 cost $16.23 w/tax. My hair dresser asked me to return and get a second box so I did and she used a lot of it. The weave cost $140.00 Ouch. It took my beautician approximately (3) hours.