I don't do reviews because it is usually not my thing but I had to say something about this company…read moreand its drivers and my experience with them. First off just like most people who unfortunately have to be towed, it was THE WORST TIME and my biggest fear being stuck in the hot desert coming back from Vegas. And sure enough my fear came true and we desperately needed help. Not only did ARC towing save the day but they were so personable with us. They were understanding with our dilemma and treated us like friends and not a dollar sign. The owner and myself talked for awhile as our driver was loading up our car and I felt taken care of and treated like someone you've known for awhile. They towed our vehicle from their shop in Barstow all the way to Murrieta CA and didn't charge the arm and the leg that anyone else quoted us for. The driver Jeffrey was so friendly and personable that we talked the entire time about so many different topics and it really helped keep our minds away from the situation we were stuck in. From the dispatcher, to the owner, to Jeffrey, I cannot thank you enough for getting us out of the situation we were in and I never thought in a million years that you could find such great customer service in the middle of nowhere. So many things could've gone wrong for us that day but if you call ARC towing, you will only be going right. Cannot recommend this company enough. Thank you ARC towing!

Stranded on I15, these guys towed both my dead truck and 36ft travel trailer to a nearby RV park…read morethat could fit us in on a busy holiday weekend. They were prompt, courteous, and even helped me set up the trailer. They were my heroes after a terrible day!

Car died near Baker- towed us to Barstow- super caring, helpful, & professional. Great…read morecommunication.

Service was impeccable -- kind and thorough and the driver, Mark Staggs went above and beyond…read morecustomer service,that helped me emotionally when I totaled my car. Without asking, he took everything in the car, front, back seat, and trunk loaded with Costco items, and delivered them to my hotel room. I was so impressed and grateful for this service during a traumatic time in my life. I highly recommend this company, and especially Mike. I will never forget his kindness.

When my fuel pump decided to go out and a short conversation with the nice lady otp at American…read moretowing. I had a tow truck come out and load up my vehicle, arrived both point A and B in record time. Thank you to the team at American Towing & recovery, as well as my driver Ruben for making the process easy and headache free. I would definitely consider American Towing again in the future.

We were serviced by American Towing through Good Sam. The cost was less than the price Stephen…read morequoted through AAA as an independent contractor. I received a call from Armando who has the best communication skills and he thoroughly explained his ETA in arriving to tow our RV. He towed our RV three hours and his attitude was exceptional. We truly appreciated this as it was a very long day for us. I commend him and give him for sure, five stars and more! Thank you, Armando! I hope your manager reads this!

Another trip to the High Desert, another tow truck company to review! Five stars all the way for…read moredriver JP. In the middle of my vacation (of course), my battery died. (Yes, I had the oil changed and they said the battery was fine......) After calling 911, who linked me to AAA, who linked me to Air Expressway, JP arrived in 20 minutes. Huge shout out to the dispatcher who called me to verify my location out in the middle of the high desert! And huge thanks to JP; after the mechanic recommended by AAA turned out to be closed, he promptly took me to another one nearby. Very prompt and polite service. AAA affiliated towing company, so my cost was zero (I have AAA premiere.) Highly recommended!

Broke down out on Kelbaker road, in the middle of nowhere. Couldn't find a signal so I had to use…read moreemergency cellular service. Finally found cell service on a nearby hill, and saw Air Expressway tow truck on its way after nervously waiting for what seemed like hours. Very disturbing feeling until you see the tow truck. The driver had come from Barstow or Apple Valley. You're hoping for someone kind and polite that has an understanding of the predicament you are in. Could not have asked for a better tow truck company. He assured me I was in the company's care until I was comfortably on my way. They held my car in their storage yard, safe, since a bad ignition cylinder prevented me from rolling up my windows. Next morning driver met me with my vehicle on tow truck and transported us to a dealership. They even discounted many parts of the towing/storage agreements. The driver, Dave, was like a brother. Thanks Dave and Air Expressway Towing.

Clinton from Panorama was EXTREMELY helpful. My 2018 Kia Optima out of the blue shuddered with a…read morepop then began flashing the check engine light. After finding a safe place to park and calling my insurance company USAA who contacted Agero, Clinton was dispatched. He called to check in with me, and informed me that the place USAA or Agero had selected to send my car was a tire shop that was closed for the day. He informed me that there was a small repair shop actually within the parking lot, or if I wanted to get service that was covered by my car warranty, I should ask USAA and Agero to change my towing location to the Valley Hi Kia dealership, and that they lock the gates at night (it was 6pm), so I should schedule the tow for the morning. I highly recommend Clinton. He is a kind, honest, and hard worker. He will give you an honest assessment, and strives to do what is right. Plus, he is quick and efficient at towing cars.

2000$ to get us out of the desert! Life saver!…read more Cons: called at night (7pm) and he arrived the next morning at 10 a.m Stranded in the middle of the desert Pros: got out of desert alive. Thanks ?

I broke a wheel hub on my boat trailer coming home from Laughlin on the 40W, 7 miles east of Ludlow…read moreat 6:30am. I called a few of tow companies. One didn't answer, one said they couldn't handle my boat because it would need a Landoll Trailer and another other said they could get to me in 2 hours, but they didn't have a driver available for 5 hours!! Since I was on a curve and by myself in the middle of July, I called CHP and they told me they would send someone out. Patrick showed up in 45 minutes and had my boat on his flatbed in about 30 minutes. He had to make several adjustments wenching it up because the broken hub wheel was sitting at a 45° angle and pulling the trailer to the right. Patrick was took the time to protect my trailer frame while loading my boat. He even helped me get my Bimini folded completely down, as it was over the legal height. He gave me a quote of $1,700. He towed my boat 142 miles all the way to my house in Yucaipa. By the time he unloaded my boat and drove back to Barstow, he exceeded the $1,700, but didn't charge me. I had to show him the best way to get to my house, as GPS would have taken him a more difficult route. He was friendly, professional and his truck was clean and the AC worked great. I'm so thankful for Patrick!

My husband and i blew a tire on the 58, eastbound to barstow. I called a tow company they wantes to…read morecharge me 800 dollars i said oh hell no. Then we had highway patrol stop and called a company, they came out and gave us a quote, 200 bucks! Amazing. The guy is super nice, very fast. He gave us a great deal, we had a low budget and we where able to makeot work very nicely. I am very gratful for his honest and hard work. Thank you Barstow Automotive and Towing.

When you have a car towed the dollar amounts start dancing in your head. They were very…read moreaccomondating and helpful in a very tough situation we had when we found ourselves stranded in Barstow, 150 miles from home. They gave us a good deal and helped us when we were in a tough situation with a total loss vehicle. Thank you so much.

Very friendly people I'm so glad I called them for help. And there prices are so reasonable.read more

Tow service on the I-4O. Michael was professional, helpful and efficient. Highly recommend. The…read morecustomer service and efficiency of safety was great.

I certainly do recommend the services of Richard at this establishment!…read moreThe tow truck driver Richard of Fast Track Roadside did an amazing job! Richard was extremely helpful, he is an experienced and expert in his job and we were super happy with his service! Please make sure Richard will get commended for his great service. Many thanks