ARC Towing really came through during a difficult situation for me. When I called, an actual person…read moreanswered and she was professional, polite, and helpful. She listened to my situation, which was not just a simple broken down vehicle, and worked up a quote. We were stranded on the side of the road miles away from anything, and we needed a flatbed to pick up a boat on a trailer which had lost a wheel, and we were about 170 miles from where we were trying to get to. So the quote was definitely pricey, but we called several other places and found that ARC was providing the best price. In addition, they were the most helpful and pleasant to work with. Once we called them back and asked them to come get us (we spent hours in frustration trying to get our insurance company's roadside assistance program to help us, which was a total nightmare) ARC dispatched a driver immediately and arrived at our location as promised. In addition, they were considerate in giving us updates about ETA and responding to all my calls and text messages. I'm sure I was a bit annoying since we were in a very uncomfortable situation and had become frustrated with the insurance company. In the end, we convinced the insurance company to call ARC and to work with them. Which, by the way, saved the insurance company a lot of money over the awful vendor they were trying to send out to us. When the driver, Timothy, arrived at our location, he was well prepared, super kind to us, and he went right to work. He was totally amazing. Getting that one-wheeled trailer with a boat on it up onto the flatbed was like nothing I'd ever seen before. He worked every angle methodically to load it carefully and without causing more damage to the trailer. I could hardly believe how skillful he was. Then he drove all the way to our destination, 170 miles away, by this time in the middle of the night, and arrived only about 30 minutes behind us. He proceeded to unload the boat and trailer with the same care and precision into a really tight spot in my driveway with not a single complaint about the situation, what I was asking for, or anything else. He was even extra careful to make sure that my driveway didn't get scuffed. I can't say enough good things about ARC Towing. They helped us out of a really tough situation and showed that they were a company made up of caring people.

Good evening so Im making this very short and to point apparent our friend used our cartoons to…read morethe store he is obviously not all there so he forgot or someone he was with left him store when he get up next morning we don't see our car .and our neighbors says their was a police officer looking for my husband and proceeds to let him know that he is doing a welfare check because our car was found and tools and phones were in car .so by that I would assume phones were in car.but no such luck. Because if towing didn't take them then the cops did which I highly doubt. So if this is the only way to let you guys know that you need To be careful when using their service because if you leave any valuables they might not be there. Guy kind of said they know they are not supposed to take anything that doesn't belong to them but obviously this workers have no respect for what's not there's. P. ,S I will be following up with officer in report.

Car died near Baker- towed us to Barstow- super caring, helpful, & professional. Great…read morecommunication.

Service was impeccable -- kind and thorough and the driver, Mark Staggs went above and beyond…read morecustomer service,that helped me emotionally when I totaled my car. Without asking, he took everything in the car, front, back seat, and trunk loaded with Costco items, and delivered them to my hotel room. I was so impressed and grateful for this service during a traumatic time in my life. I highly recommend this company, and especially Mike. I will never forget his kindness.

Great guy, came out in a timely manner, jumped the battery and I made it back to Vegas.read more

From the owner: Adrian's 24HR Roadside Assistance is a trusted and reliable roadside assistance and towing company…read moreserving the residents and travelers of Barstow, California, and its surrounding areas. Our mission is to provide prompt, professional, and comprehensive roadside assistance solutions, ensuring that you're never stranded on the road when you need help the most. Call today, we get you where you need to go fast and safely every time.

We had to get a tow from Barstow to Riverside. Kevin was great. There were two parties that had…read morebreakdowns. Kevin brought a trailer with the tow truck to get all of us home. Kevin was terrific. We really appreciate his professional demeanor and expertise

We had car problems unfortunately too bad so sad. Luckily our AAA sent us Jeff today he was great…read more Life saver but he wasn't able to bring us all the way home. We had to transfer to another tow. No problem... Jeff had the next tow ready to go for us without any problems. Great service thank you so much

Clinton from Panorama was EXTREMELY helpful. My 2018 Kia Optima out of the blue shuddered with a…read morepop then began flashing the check engine light. After finding a safe place to park and calling my insurance company USAA who contacted Agero, Clinton was dispatched. He called to check in with me, and informed me that the place USAA or Agero had selected to send my car was a tire shop that was closed for the day. He informed me that there was a small repair shop actually within the parking lot, or if I wanted to get service that was covered by my car warranty, I should ask USAA and Agero to change my towing location to the Valley Hi Kia dealership, and that they lock the gates at night (it was 6pm), so I should schedule the tow for the morning. I highly recommend Clinton. He is a kind, honest, and hard worker. He will give you an honest assessment, and strives to do what is right. Plus, he is quick and efficient at towing cars.

2000$ to get us out of the desert! Life saver!…read more Cons: called at night (7pm) and he arrived the next morning at 10 a.m Stranded in the middle of the desert Pros: got out of desert alive. Thanks ?

I broke a wheel hub on my boat trailer coming home from Laughlin on the 40W, 7 miles east of Ludlow…read moreat 6:30am. I called a few of tow companies. One didn't answer, one said they couldn't handle my boat because it would need a Landoll Trailer and another other said they could get to me in 2 hours, but they didn't have a driver available for 5 hours!! Since I was on a curve and by myself in the middle of July, I called CHP and they told me they would send someone out. Patrick showed up in 45 minutes and had my boat on his flatbed in about 30 minutes. He had to make several adjustments wenching it up because the broken hub wheel was sitting at a 45° angle and pulling the trailer to the right. Patrick was took the time to protect my trailer frame while loading my boat. He even helped me get my Bimini folded completely down, as it was over the legal height. He gave me a quote of $1,700. He towed my boat 142 miles all the way to my house in Yucaipa. By the time he unloaded my boat and drove back to Barstow, he exceeded the $1,700, but didn't charge me. I had to show him the best way to get to my house, as GPS would have taken him a more difficult route. He was friendly, professional and his truck was clean and the AC worked great. I'm so thankful for Patrick!

My husband and i blew a tire on the 58, eastbound to barstow. I called a tow company they wantes to…read morecharge me 800 dollars i said oh hell no. Then we had highway patrol stop and called a company, they came out and gave us a quote, 200 bucks! Amazing. The guy is super nice, very fast. He gave us a great deal, we had a low budget and we where able to makeot work very nicely. I am very gratful for his honest and hard work. Thank you Barstow Automotive and Towing.

When you have a car towed the dollar amounts start dancing in your head. They were very…read moreaccomondating and helpful in a very tough situation we had when we found ourselves stranded in Barstow, 150 miles from home. They gave us a good deal and helped us when we were in a tough situation with a total loss vehicle. Thank you so much.

Very friendly people I'm so glad I called them for help. And there prices are so reasonable.read more

I certainly do recommend the services of Richard at this establishment!…read moreThe tow truck driver Richard of Fast Track Roadside did an amazing job! Richard was extremely helpful, he is an experienced and expert in his job and we were super happy with his service! Please make sure Richard will get commended for his great service. Many thanks

Micheal was my driver. 30+ years in the business. Took excellent care of both vehicles while…read moretowing. Absolutely wonderful service.

2 blown tires on our trailer just outside of Barstow 2 hours into our 10 hour trip. AAA was…read moreunhelpful when trying to figure out what to do. My husband had unhooked the trailer and drove to get replacement tires at a local shop and a different company came to change them and couldn't. Frankie's came and did a roadside tire change with changing the rims out and all. We were stranded and didn't know what to do and Frankie's came out pretty quick and saved the day.

Was on our way to Vegas when we noticed our tires were bald and the metal wiring was poking…read morethrough. Called a bunch of places, but none were open since it's New Year's day. Luckily, we found Frankie's, a family owned shop. He had our tire size in stock -- new -- and reasonably priced. We were in and out in 30 minutes. Great service and highly recommend Frankie's.