Very poor customer service. I called regarding an issue, my debit card was charged twice, and the young lady was unable to assist but said she would forward it to the manager. I called back 6 hours later after not receiving a call back, and the manager told the worker who answered the phone that he has my information but does not have time to look into it and will look at it after closing. How rude and unsatisfactory! This was at the Deptford, NJ location, which I frequent very often. Such a disappointment. read more

Best Service the nicest personal on the planet. If you want to be healthy then this place is a must.

My food tasted great. I placed my order online. My order was made accurately and with care. The staff were all very helpful and kind. Very tasty! read more

Saladworks - A Salad Creation of Your Own mixed greens base with chicken, turkey, Brussels sprouts, roasted peppers, and ranch - Vegetarian Near Me - Deptford, New Jersey

I used to think it was a requirement to mess up orders at the Collingswood location but apparently it's all locations. I know, 5 whole ingredients, who could possibly handle all that?! Working in a place that makes one thing must be truly harrowing, my heart goes out to all the middle schoolers you have employed. If you're looking for a restaurant that'll mess your order up 10000000000000000000000000000000000000000000000000000000000000000000000000000000% of the time guaranteed, make sure you go to Saladworks for your $20 salad. read more

It looks like the takeout salad bowl got smaller. Ordered one of the signature salads to go and found out when I got home they forgot the chicken. Staff was very young and friendly. The dining area is too big for the the few customers who actually eat in. Instead of shrinking the salad, how about shrinking the seating area that is mostly empty. read more

Other than the overly loud country music (???!) - this place was awesome! I saw the young staff and had judgmental thoughts, esp bc of reading prior reviews. I was proven so wrong! The staff was attentive, pretty quick (long line) & very generous with the choices ("make your own") that I selected! The store was clean too. Id go back in a heart beat & even choose the same toppings - (on a mix of spinach leaves & lettuce) : tuna, cheddar, chic peas, guacamole & candied pecans - YUMMY! read more

Saladworks - "create your own" yumminess! - Vegetarian Near Me - Deptford, New Jersey

Not sure why the rating is so low here. Their salads are pretty good. I started coming here more with my daughter. There's rarely much of a line people are perfectly nice and it doesn't take long to get a decent salad made to order. If anything I feel slightly rushed as I decide what I want but that's my fault not theirs. I wish their prices were a little better but it's not completely unreasonable. Over all pretty good. read more

So these guys have been around forever. Cafeteria style open seating/tables inside. 4 stars The outrageous prices may make you rethink. I mean how much does lettuce & pasta cost, right? But I always find myself buying another 15$ salad from the food court in the mall. read more

Costs too much!!!!! How about making the salad a little smaller so normal people could afford it!

The employees were super nice! Food tasted great as well and the restaurant seemed very clean.

Everything is good, built my own salad, green goddess dressing is perfect as usual and tomato bisque is very good. Only complaint is the mouth breathing woman standing too close behind me in line. If you're reading this, stop standing so close to ppl in line. If the person in front of you can smell your breath, you're too close. Masks or no masks, covid or no covid, back up. Thank you. read more

I am so disgusted, disturbed and upset seeing this COCKROACH at the deptford saladworks today . This ROACH had no problem walking right up on the seat me and my friends & my son were eating at & then right to someone else's table. We literally immediately threw Our barely touched salads out and walked out feeling DISGUSTED - SO GROSSED OUT! I was a loyal customer but ew never again will they see Me ‍ read more

Saladworks - ROACH! - Vegetarian Near Me - Deptford, New Jersey

Soo the food here is pretty standard. Not sure where 'America's best salad' comes from, since it is all very standard toppings, etc. The sandwiches are okay--minimal ingredients (especially protein). I'm pretty sure the salad I made into a wrap had like...1 ounce of chicken. Anyway. I also got a sandwich, and the bread was supposed to be foccacia, not sure what it was, but it was decent. Been here a couple of times only because it's relatively healthy and has more vegetable selection than your average fast food--but it is pretty pricey for what they offer and the quantity of food that you are given. Finally, the low rating is for employee education... my friend, who needs a strict gluten-free diet, asked if the salad items were GF... this employee had no clue and proceeded to hand her a list of GF dressings and soups saying these were the only GF items.... great, let me have this soup and a dressing for lunch. Not. Anyway, my friend decided to go to Moe's next door, just in case the lettuce and tomato they had were not GF for whatever reason. read more

Ok... i was in the mood for a salad.... guess i wanted to go green this day. Salads can be good.... depends on how you dress it.., or how creative you can be and still make it some what healthy.. So the first thing i notice the greens didn't look to healthy, a little on the "hey lets make it past this shift so we can be thrown out" look to it. The people behind the counter looked like they are about to enter their freshman yr in high school... i agree with the previous reviewer on this. The stations were messy , alot of mixing of different ingredients.. ranch mixed(i think it was ranch) with i think looked like thousand... chick peas, were just rollin around... lol, looked like a chinese fire drill. Don't know who was instructing who, all i hearing was they want to get out and go to the carnival at the mall....and some were just hanging around just doing nothing. Not trying to sound like Chris here(previous reviewer) but i found it comical.. they didn't care how the tables looked.. how the stations looked, or even the product. I have been to other saladworks.. the one in Pa, where i am from is a thousand times better... staff is friendly... and they actually do work lol read more

I ordered the nocoise salad for 9.49 the tuna tasted rancid and I didnt receive my wheat roll I ordered and paid for. The lobster bisque soup i got was luke warm and the employees seemed unprofessional... I wont come back i could have had a nice dinner at a real restaurant for the $17 i paid for a horrible salad that didnt fill me up...never again will. I go back there! read more

Great experience. This is the best experience I have had at a Saladworks. Upon entry, I perused the soups for food allergies. I was immediately greeted and the employee went straight to the book for ingredients so I could avoid any food allergens. I was able to find a soup with was free of of gluten, dairy, soy, et al. I then ordered a salad and had multiple options that were safe for me to eat. Instead of a roll, I was able to choose Cape Cod Chips. Great experience! I will definitely be back when I'm in the area. read more

This is a typical Salad Works. The ingredients are always fresh, and the staff has always been very friendly to me. It looks clean, and there is always a soup option for me (vegetarian). read more

I ordered delivery from this saladworks last week thru an app and they got one of my salads totally wrong. Not even the same salad selection. When I called the "manager" said there is nothing he could do about it. They technically do not deliver since it was thru an app I would have to put in a whole new order and pay for it. He said OR he could put in a note or something for a refund but it would take a week or so and he wasn't very customer friendly about any of it. The rest of the food we got was bad. They claimed they were busy and they have "too many orders coming in to be perfect everytime." Poor excuse for a business motto. read more

Do NOT go here - the staff make your food right in front of you NOT wearing gloves! Disgusting! Choose the Washington twp or Glassboro location instead.. I have shared this with friends that have tried it again and they again wore no gloves, so this is a consistent problem. read more

Said I was going to receive an email about my complaint, never did, not even a knowledge. All there was is were sorry about your experience will pass it on to the higher levels. Make sure an apology on yep to make it look good but never followed up read more

Very pleasant and upbeat staff! I was welcomed and addressed promptly and received great serive from 3 gentlemen up front. I work in customer service for over 20 years and I always praise those who provide a great experience. Food and service is on point today! Great job! I always enjoy coming here and will continue to do so with friends and family. read more

EVERYTIME I go here... There are too many workers!! Standing around stretching their gloves and being sarcastic to one another. EVERY single time i go for lunch, this smart-ass, nerdy , urkle looking guy is there to roll eyes and act like a tool. Makes u wanna slap the shit out of him. Anyone that comes here knows who im talking about. No leadership and very uncomfortable vibe. Not everyone knows where lines form, whats included with salad ect. So FRANCHISE OWNER..hire someone over 25 and train your people to not suck as people, not just workers! read more

I love this place honestly I have nothing truly bad to say except for the fact they need to adjust their friggen hours online considering I rushed over there on Sunday night before they APPARENTLY closed at 8 just to get there at 7:30 and it be closed???? so rude read more

I think it's interesting that I signed on here to write a review and my #1 gripe is the same as the review before mine. Why is the music so loud inside this Saladworks?! I'm not a country music fan but honestly even if it were a genre I preferred, the volume is way too excessive. I've seen the girls making the salads singing along! This isn't a concert venue or a karaoke bar. I came to eat my favorite salad (which is admittedly delicious but over priced). read more

Not one of the best Saladworks we've been to, competent service until we got to the register, the man wouldn't accept my Saladworks loyalty card, was snarky, said I had to use the new app, then gave us the look when we asked for our senior discount, like we were really putting him out, may have been the owner? Have been here before, kaiser rolls are stale, the rye is better. Like the variety of soups at all the stores. Would rather go to one where we don't feel like we are bothering them. read more

Three stars for the awful country music playing that made my ears bleed all over my subpar salad and stale bread.

Honestly, you're better off getting a salad up the street at Chick-fila. I have worked in the area for 3 years now and would go to this location on my lunch break. When I first started coming to this location, it was clean, friendly, and fresh. Now, I find myself walking in, seeing pink lettuce, old dried out chicken, and brown EGG WHITES, then walking right back out. The saddest part, other people walk out too! This place has turned into a dump and do not use fresh foods. It is completely unsanitary and I am shocked they are able to sell food like that. I have been to many other locations where this has not been a problem. Stay away unless you want food poisoning. read more

Really crappy service and none of the ingredients were fresh which I couldn't understand because I went in an 1pm!?

I used to love going here, would go 2 days a week. The manager is absolutely rude and i refuse to give him my service at this point. He never welcomes anyone into his store and is completely rude and unprofessional when checking people out. The other night i just got a salad from here and as im eating my salad, theres a big black piece of hair in it! Disgusting! Clearly not mine because i have brownish blonde hair. I will not go here anymore after this, this was the last straw! Completely grossed out and they will not get my service anymore. read more

Saladworks - a closeup of a pasta salad - Vegetarian Near Me - Deptford, New Jersey

There was a short, curly black hair in my salad yesterday. I'm glad I saw it before taking a bite, but I won't be returning to this location. Stop hiring hipsters with lumberjack beards or at least make them wear a cover so their greasy face hair isn't falling into my salad. read more

Fresh ingredients, nice selection, quick service and great sandwiches and soups! Much better than it was with the previous owner. We will drive a few more minutes to go to deptford rather than going to more local Salad Works! read more

Went there once and will never go back due to how unprofessional the staff is. I will go to other salad works in the area and avoid this one at all costs. My wife went to the same branch a week prior to my visit and warned me of how rude the people who work there are. I should have listened, even had another employee apologize to me "for his co workers actions". Proceed with caution and dont expect professional service. read more

Got a salad tonight and seemed like a half of salad. Food is usually always fresh but seems like servers are holding back on food.

I wish I didn't have to give a star. I'm reading all the reviews for this location and they all seem to align with my horrible experience yet nothing is being done about it! I placed an online order for a staff lunch (delivery) and when we received it, it was all wrong. I called to report it and the woman who took our order (Rachel) said we didn't say no onions or no tomatoes or no peppers, etc. Please do not argue with a paying customer. Isn't that customer service101? Then I was told that it's too expensive to remake our order and to bring in the food for a full refund. I get there and the "manager" Emily asks to see my food, I hand it to her. Then she puts it on a back counter and tells me that she is not going to refund me. So not only do we not have lunch for that day but I'm also out $50 of my own money! This was the worst experience at any business I have ever been to. I contacted the BBB and they are looking into this along with Saladworks Corporate offices. Also, I commented on their Facebook page and they deleted my comment and blocked me. So unprofessional! read more

I'm done with Saladworks. Especially after visiting this location. The guy who made my salad clearly did not want to be there, and was annoyed he had to wait on me. Probably because I interrupted his texting. He was too lazy to get more cheese so he scrapped whatever was left out, which wasn't much. When I went back to get butter, he was back to sitting down and texting along with another girl. Meanwhile a bunch of tables had trash and food on the floor. It also smelled really bad, like a bathroom. There's better, healthier places to eat. This is not one of them. read more

My review is similar to the others I have seen about this saladworks. I get there and the line is long every employee had a poor attitude and very slow. As I was waiting in this lo g line i was watching the staff and 2 of them did not have gloves on and kept touching their hair and then the food. Then the girl doing the dressing, kept putting her finger in the dressing. Then as I got in front they were rude and rushing me through and the guy yelling dressing? This place is a place I would avoid at all cost. read more

I used to come to this saladworks ALL the time. Up until just recently, because i have honestly never had such bad experiences there. 2 weeks ago I order food online while I am at work, and I'm about to leave for my lunch break (which is 40 mins).. I pay for it with my credit card, and I get ready to leave to go pick it up. I never have had any issue doing this times before. I go to the store to pick it up and when I get there, the extremely rude girl tells me that my food isn't there. I asked her why and she continued to tell me their computer system is down and when the system is down the food AUTOMATICALLY gets sent to another store. That is honestly baffling to me. I continue to look in my email (which, who would think to look at an email confirmation for a damn salad?!?!?!) and there you see, in the top right corner in small writing that my food was sent to Clementon. So, after I spent 15 minutes driving to saladworks and another 5 minutes trying to figure out where my salad went to, I now only have 20 minutes left on my lunch break. I call Clementon and continue to tell them I can't come pick it up at their store because their location is over 20 minutes away from Deptford and I am on my lunch break. Well once again another rude employee who is literally giving me a hard time about giving me a refund telling me he already made my salad and huffing and puffing. Thats ridiculous, I never asked for my salad to get sent to another store. And now I have to drive 15 minutes back to work with no lunch. It has now been almost a full 2 weeks, and Victor (manager at Clementon) took my credit card number, security number and expiration date and I have yet to receive a refund. So, where did he put my credit card information? and why have I not received a refund yet? Crazy because I order from saladworks at least 2 times a week and I never want to walk into the Deptford store ever again. Collingswood has better service then Deptford ever has! read more

I will definitely not be returning to this saladworks. The employees making salads were not wearing gloves and touching their cellphones in between customers! On top of that, they just threw my roll in the big plastic bag which I found unsanitary. read more

I absolutely loved going to this Saladworks maybe like once a week but after my last visit we will not be back for a long time. So I ordered two half salads like I usually do and the young girl who was waiting on me seemed like she was fairly new and very nice. But I guess she put too much salad and pasta in my bowl for the managers liking. So another employee heard the manager and she comes up with her hand and removes some of the salad and throws the access in the trash! Two things wrong here don't ever put your hands in a customers salad use a scoop! Second to the manager why would you just not say to your employee that salad was a little large make sure the next one you use is this amount. I can not get over what I experienced and I can not believe the manager who is there on a daily basis let her do this. It's disgusting! It makes you think if he let her put her hands in my salad what goes on behind the scenes. Also to the manager since I'm writing this review you might want to change your customer service skills as well I have never been greeted with a hello from you or have a good day. Your young employees have more professionalism then you. I honestly think your just a miserable person and I would never want my child to work for such a person like you! read more

I used my crutches to get my way into this Saladworks location and my husband and I were greeted by smiling faces behind the salad bar. They were super friendly, polite, and even offered to help carry our food to our table since I was hurt. I would definitely come back to this location! read more