Massage was so so. She understood english very well but she did not speak it very well. It was…read moremostly a rub. I felt awkward when i told her over and over that my back hurts along the shoulder blades. She still worked on my legs and thigh more. What offended me was she wanted $20 for a $50 massage. I offered to give her $10 at the beginning. Not coming back

If I could give NO STAR I would…read more I walked in and right back out, I was asked to pay up front for a massage including a tip. What kind business does that? When I told the woman behind the desk I am a generous tipper but I would rather wait until after the service was completed she argues with me no tip, no service, Oh well no service it was.

I'm in town for business and stopped by to see if I could get help for a lot of pain from…read moretraveling. This is probably the best massage I've had and I hope that I get to come back.

This place looks sketchy. What is a gentleman's massage? And a free shower? Is that to wash off…read moreyour shame? What about women? Seems like they are not welcome

I've been to this location a few times, and each time was an enjoyable experience. The massage…read moretherapists here are fantastic. However, the last massage I had with Ronny was especially wonderful. I'd been struggling with shoulder pain for months, which I constantly thought was going to "get better any day now." It didn't. After one session with Ronny (though I was nervous for him to even massage near that area), my shoulder pain was gone and hasn't returned. It's as if I never had that shoulder pain for 6+ months! I was shocked and, of course, regretted not making an appointment with Ronny sooner. I'll definitely book with him again.

Really unprofessional experience…read more I have Ben a long time customer. Always left a nice tip usually very polite people. But not professional at all what they did here. I had missed 3 appointments due to either traffic , etc. out of maybe 20-40 visits throughout my time there. Long story short, without any communication they blocked me :) What they fail to understand is that I valued them as a business and referred many people to them. Having a serious medical issue I was a regular customer. Missing appointments is not good, but blocking your customer without any form of communication. Not professional or good. Spoke with the front desk , they were very passive aggressive and tried to reason their blocking me because I had missed three consecutive appointments. I had always tried my best to communicate when I could not make it, but if I failed I apologize. She explained that my calls were always 30 min before. Yes, if I cancelled due to not being able to make it in time while driving in from work, you can let me know that I need to pay full price. I must have called on the days where I had extreme discomfort and was running behind but couldn't think of going without a massage. Sometimes I didn't end up making it, my fault. Maybe my pain got in the way of reality thinking if I could actually make it, but it's not like me to take for granted the people that help me with my issues. The masseuses here are good, no doubt. I have actually paid for an appointment that I missed in the past out of my own good will. But I was never asked to compensate or even a phone call. Thank you for the passive aggressive front office communication. You may have good masseuses, but not professional business practices. Having a real medical issue, you left a good customer hurt. Simple communication and asking me to pay for missed appointments, which I have done out of my own good will would have felt better! Cannot support, will not recommend. Unfortunate, but there are other options. Many of the masseuses here will actually give their phone number because they are not paid well. Just talk to one. They will come to your house for a much better price.... The masseuses, due to the business structure, don't see much to take home for their hard work. Sad but true. Good luck to everyone!

Zen Day Spa is such a peaceful little escape. The environment is calming, the staff is welcoming,…read moreand Linda provided exceptional service. She was thoughtful, professional, and really tuned in to what I needed throughout the session. I keep coming back for my regular massages with Linda -- she's professional, flexible, and consistently delivers exceptional care.

So happy to find the previous masseuse from the old place! These are the same ladies who were @ the…read morePimlico location.

Thai was amazing! He really listened to all my concerns and tailored the massage perfectly to what…read moreI needed. I left feeling relaxed, refreshed, and taken care of. Highly recommend

If you're looking to just relax this may not be the best place. I was looking for a local spot to…read moretry since the gem I found in Palo Alto was kinda far, so I stumbled on this place after a quick google search. They are very courteous people, but I just wanted to relax and enjoy the massage and calming sounds they put on. Nope, constantly asking questions I felt like it was more of an interrogation. It was questions about my personal life and work. I do not want to talk about that as this is my time . And I don't know how you tell someone that nicely, so I just rolled with it. I do not like to share certain personal things with people I do not know. I tried to be short in my answers in hopes he would figure out that I didn't want to talk, but nope it kept coming. And it is hard to talk with those covers they have on the pillow you rest your face on. The overall massage was okay. I didn't care for it .i think I would've had a better massage at Massage Envy. The mobility movements were good. But I didn't leave feeling like wow I feel so good and relaxed...that's how I felt when I left the Palo Alto spot, so I guess the hunt for a local spot continues.

This quite possibly may be the best massage I ever had! Ava provided the perfect pressure for my…read moreWhite Elephant Combo Massage. I prefer a deep tissue due to athletic build and musculature, and we all know a good deep tissue hurts in the moment and you feel amazing the next day. Somehow the pressure was deep, but I still felt relaxed. The oil was a perfect blend of menthol to not make you too cold during the massage but the perfect tingle for maximum muscle tension relief. The office was client and clean. Shoes must be removed upon entry and slippers are provided. So glad I found this place while traveling! Pleasanton Gem!

I've become a regular here. Sometimes I feel like an…read more aggressive massage so I get a traditional Thai or if I want something a little more relaxing I go for the Swedish massage. Every type of massage I've gotten here has been really well done and has helped loosen up all of my knots. I feel so much better the next day . The staff are great. The place is clean and organized and very comfortable with cute decor. I highly recommend! Plan well and make a reservation. They do book up pretty quickly.

Very very happi ending if you know what I mean . Bring lots of cash....and you will sure have a lot…read moreof relief.

I've been here multiple times and they were all professional with the massages. They helped with…read moremuscle aches, lower back aches, etc, and they were able to do all of them without soreness afterwards. The place is VERY clean and when it's cold, they provide warmed blankets. I highly recommend this place. (It's easier to call and ask for an appointment as they're mostly full with their time slots)

Easy to schedule through text. I had sent an email and did not hear back. The place was easy to…read morefind and there was lots of parking right outside. Massage itself was good and felt customized to my preference. There was not a lot of fingers used, mostly arm and elbow and pressure. The long heavy strokes felt nice. The music playing was low and a sounded like a scratched CD but it didn't bother me much. No frills massage. The sheet was a bit thin, my lady parts were probably showing somewhat, and it felt slightly cold when it was off. Overall I enjoyed the massage and would be back.

Tucked away hidden gem this was our 2nd time checking this place out 1st time was also great…read more Easy to get an appointment both times we called 5-10min prior to arriving they were able to accommodate. Small 2-3 rooms clean pleasant aroma My massage therapist was Suqi she has an excellent touch. My BF had Joie as his massage therapist he said she was great as well.

I was so relaxed I dozed off for a quick second. Just tell him exactly what you need. He'll adjust…read morethe pressure as I needed or focus more on an area you're having issues with

Very nice at-home massage! Focused on problem areas and left me relaxed and rejuvenated! Will…read moredefinitely get a massage again.

I've been coming here for a few years now and this place consistently delivers a quality massage…read more I'm into sports and in particular mountain biking which is hard on the body. Highly recommended. I will keep coming back.

After our first massage we came back a few times and I even sent my patients from work there. BIG…read moreMISTAKE! this last time we went we were overcharged and then one of the girls DEMANDED a tip and was not going to let us leave (my wallet was in the car). Then she kept pushing to take a picture of my banking app on my phone as proof that it was sent or something. She was extremely rude and pushy and the person I am assuming is the owners husband was rude too! So let me just say this... 1. A tip is NOT mandatory. TIPS actually stands for- to insure proper service. If a person does not feel like leaving a tip there is probably a good reason. A worker is not entitled to anything besides their pay. Tips are additional benefits for good service. 2. You are in the service/hospitality industry! Treat your customers with a little more respect as they are the ones literally funding your life. 3. Give people more than 30 seconds to get undressed/redressed before knocking on the door a million times. It makes people anxious and feel like they are being rushed. 4. Get someone to work the front (who has the capability to communicate and understand English/other languages competently) and have that be their only job. A receptionist/host type deal. 5. If the concern is getting a tip add the price of it into the base price of the massage as a gratuity and disclose it to the customer. Overall it was a super disappointing and infuriating experience that left a sour taste in my mouth. If I could give back the massage and get my money back I 100% would in an instant but I can tell from the behavior of the owner and staff that isn't going to happen... we WILL NOT be coming back or recommending this business to others anymore.