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Sails and Sand Travel

5.0 (2 reviews)
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4 months ago

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Brenda B.

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Anywhere - Ambergris Caye, Belize https://www.anywhere.com/belize/destinations/ambergris-caye

Anywhere

4.8(28 reviews)
1.5 mi•Westlake

Just got back from my trip to Everest Base Camp and I am blown away by the thoughtfulness of the…read moreAnywhere team! The communication was seamless prior to the trip. We were given a detailed packing list, along with everything we may possibly need to know upon arrival. The group met in Kathmandu, and we were greeted with a duffle bag full of practical goodies which ended up being life savers on the trip (ie: cold weather outdoor clothes and accessories, toiletries, Nepali phrase book, prayer flags, wipes, roughly 100 USD worth of local currency, a postcard to send home with a stamp already on it, etc). Even though the website said "all-inclusive", this was a pleasant surprise and way beyond my expectation. Karl, our guide and super hero, is extremely knowledgeable about the area and shared his personal story of why he is leading this expedition (I won't spoil it here but it is very touching!) His passion for Nepal and enthusiasm for the outdoors is truly contagious, along with his sense of humor, even the steepest mountains surprisingly does not seem so difficult to summit. Due to the relationships Karl have fostered in the region over the years, we were able to trek the less-traveled roads and had a true immersion to the culture and people during this trip. Many times, we were the only people on the trails and a professional photographer was included, which allowed us to soak in every moment of the scenery while he captured memorable candid moments of the group. I can't quite express the experience. It was educational and insightful, and beyond the beauty of the Himalayas. I felt like I walked out of the journey with more patience, a better understanding of how the world works, and more appreciative than ever of the relationships in life. Even though this is my first trip with Anywhere, I will definitely travel with them again and highly recommend their service to anyone who is seeking a seamless travel experience to cherish for years to come! For those interested in the Everest Base Camp trek, here's a great blog post a previous traveler shared with more details and helpful information: https://bearfoottheory.com/20-stunning-everest-basecamp-tr.../

I wanted to organize our trip to Costa Rica by myself but quickly felt overwhelmed with all the…read moredetails at play. That is when I decided to use Anywhere.com after reading all the great reviews. I am so glad I did. David Leon was our contact and he did a fabulous job! I told him how long we wanted to go, the places we wanted to see and our budget. He planned the whole trip with hotels, breakfasts, transfers, tours and more! He kept a constant communication with us before the trip and during the trip if we had a question. Everything went smoothly, all the hotels were fabulous, the transfers were on time, the tours were amazing, the guides were knowledgeable. We were absolutely delighted with the experience and this is thanks to this organization. They are professionals and they do their job with absolute perfection. Thank you so much!! Pura vida.

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Travel Services

Travel Services

4.8(5 reviews)
1.2 mi•Capitol Hill

After spending hours scouring Expedia, Travelocity and Kayak, came up empty-handed. Are you tired…read moreof searching the web every day to score a good deal on your vacation or business travel? You will never look back after using Travel Services. I am so glad i found them and have never looked back. The staff is great and friendly. Mark was excellent to work with. He always responded to phone calls/emails promptly and was extremely clear and thorough with expectations. I was given great prices and a lot of great suggestions, I have wondered why I haven't gone to a travel agent before. If you are doing any complicated trip at all, go to this travel agent. Do yourself a favor: relax with a cold beverage while they search through the airline flight schedules and find you the best deals. They always find great rates (even better than Expedia at times). I highly recommend Travel Services by Mark and will definitely use his services in the future!

Travel Services (Mark Johnson) is absolutely brilliant when it come to helping clients with their…read morepersonal travel. He is a trusted adviser, friendly, patient, smart, and very skilled when it comes to making your dream travel plans. He's been repeatedly able to save his clients sizable amounts of time and money. Highly recommended!!!!

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The Destination Designer - Farmers Market shopping in Rome, Italy

The Destination Designer

5.0(4 reviews)
2.1 mi•Queen Anne

My wife & I have been on two AMAZING vacations planned by Lexi, but this review is specifically for…read moreour honeymoon. As the groom, I took on "honeymoon planning," and to be honest, was struggling at it. Feeling overwhelmed, I reached out to Lexi, who in the past had planned a vacation for us in Italy (which was stunning). I was on the phone with Lexi within 24 hours, describing what we were looking for in a honeymoon and asking if her service would be a good fit for us. She was honest with us in what her service could provide, and we ended up giving her the keys to our honeymoon. It was perfect. Lexi was careful about respecting our budget, and with that in mind, gave us 3-4 realistic options for trips we could take. We settled on Anguilla -- an island I had literally never heard of -- with an extra stop in St. Martin, and it was everything we had asked for. Side note, if you enjoy beautiful beaches, wonderful people, relaxation and delicious food, go to Anguilla. The BEST part about working with Lexi is that the experience does not end when the planning is finished. Lexi was available to us throughout the trip, from packing and pre-departure, and then during the trip for things as simple as finding us the best rental cars, modifying our reservations while we relaxed at the beach, or finding the coolest little spots to explore. A final note on how helpful Lexi is - there was an unfortunate death in our family while we were on the honeymoon. Lexi was immediately available and helpful in evaluating our options and planning our return home. While I hope that doesn't come up during a vacation for anyone else, if it does, you want Lexi on your team. I cannot recommend her more highly.

Lexi helped us plan and book all transportation, activities and dinner reservations in Florence and…read moreCapri. She gave us plenty of options while planning before we left and was super responsive while we were in Italy, including helping us find new reservations last minute. The planning phase was seamless and Lexi clearly has intimate knowledge of Italy. She was receptive to our ideas and feedback, planning the perfect trip. Would definitely recommend her to anyone looking for a similar experience.

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Amcan Travel Agency

4.1(18 reviews)
0.3 mi•Denny Triangle

I contacted Barbara about booking a group trip (10-20 people) and to get a quote. I sent her all…read morethe information I had found on Expedia so she could research options. She replied that I was looking for a "deal"... well of course I am! What person when booking a trip isn't looking for a deal? Should I be paying double? Her reply was rude, arrogant and extremely unprofessional. She wasn't willing to help me unless I was to pay a consulting fee, which is strange because every other travel agent/agency I have contacted is willing to do so. I wish I could rate her service/business as -5 stars. Unless you have a relationship with this woman, or are willing to pay her special "fee" don't bother to contact her.

Barbara's response time is incredibly slow. I looked back on my email history and my first email to…read moreher was sent on 4/5 but trip details wasn't finalized until 4/25. All she had to do was book lodging in 2 cities, train tickets between cities, and one tour. On top of slow response time, she offers little travel insight. She also charges a fee for her services, first time I have ever been charged by an agent, and felt stuck with her as a result. My next annoyance was lack of customer service. I called her to introduce myself and she blurted out all these things she wanted me to put in an email for her to start trip planning. Personally, it would have been more professional for her to provide me a quick questionnaire to fill out to make sure she had all the necessary information. Then as she was slowly booking things, at one point I had asked if she could put all this information into one summarized document. I'm not asking for much here... and her response was, "Unfortunately, they are all E-documents through separate emails. I suggest you print them all out as paper document to take with you, while keeping the bookings/confirmations in your email as back up." Hmm, weird because every travel agent I have worked with in the past always provided me a summary sheet without me even asking. Had she taken the extra 5-10 minutes to just PDF all the documents into one neat file for me because that was all these separate documents were, she might have actually come off as a professional instead of lazy. This just further agitated me that I had to dig through a bunch of back and forth correspondence with her to find these documents. When I arrive in Rome, my annoyance with Barbara just goes through the roof. My accommodations in Rome is not this cute modern apartment that I was shown but a gross old Italian mess with couches dating back to my grandmothers era. The place is so dusty that my husband and I were congested every night (it was fine once we were outside). At that point, I lost it and sent Barbara a pretty nasty email. After almost a full day of travel, I just wanted to relax and I was far from that. I asked her at one point in our correspondence, prior to my trip, if the place she booked was like an airbnb, which I did not want, and she assured me it was not and ran by a hotel group. It wasn't. It was basically some Italian guy who's father owned a couple units in this building and they were doing short-term rentals. I should know, I own a short-term rental so I am very familiar with all this. Upon my disappointment with the place, the guy tells me the hours he's available which on Sunday was like 12pm-7pm. Does this sound like a hotel management group? Shouldn't Barbara have researched into this a little farther if i specifically asked her if this was like an airbnb? Had she simply googled the name of this residence she would have seen on other sites that there are different apartments types but she only looked at TripAdvisor and there was not much reviews. Fact is, she did little to no due diligence and now I was stuck in something I would have never agreed to had I known the truth. I told her I was scared of what she put me in for the Venice portion of our trip but she cancelled that because they had issues with my credit card... a total blessing in disguise since that was probably another airbnb. Barbara suggested we do a late train to Venice and our arrival wouldn't be until 11pm so chances were I probably had no way of getting into the apartment because she didn't think to ask about all these details prior. Her knowledge of travel is either very antiquated or she's just careless or both. I don't know but either way I paid the price for it. I spent my first day in Rome scrambling and researching to find a new hotel for Venice. Barbara offers to help but I have lost all trust and faith in her. I also wonder if she only reached out because i started cc-ing my friend who referred me to her. Barbara calls me and tells me that my "expectations and price don't go hand in hand." Such a huge slap in the face when I was already boiling with anger in a crappy old apartment and it didn't make that much sense to me because I have stayed in Europe before and have always been able to find nicer hotels in this price range. Upon my review of our emails, I point out to her with our email as backup, that she misunderstood my budget and it was in fact DOUBLE of what she thought. Had she carefully read my email to her early on or clarified with me if she was unsure, this mess perhaps could have been avoided. I tell Barbara that I should be refunded for my accommodations in Rome because I specified to her early on I didn't want an old style place or something that was ran like an airbnb. She tells me if I feel this way, I should take it up with my credit card company. What a great way to end my vacation when I go home... argue charges because my travel agent didn't do her job.

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The Pink City - Jaipur, India

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Sails and Sand Travel - travelagents - Updated October 2026

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