First timer at this place and I really enjoyed my service from the manager. Cj was amazing! I can…read morecomprehend his service. Was very attentive and so kind and helpful ! Will be coming back!

my BF and I come all the time. Cj was very nice and attentive. CJ assisted us with selecting our…read morehookah flavors. Will plan to return back.

We came here for Lunch, we had the Chicken Kebob special with A drink for $12,99 the chicken is so…read moremoist and the salad is fresh, also the beef kebab is delicious. They have plenty of of table and chairs and they have hookah in their menu. They started offering happy hour which hat great variety. They have great service and want to shout out the Ethan for an amazing service.

Super disappointed. We ended up getting a plate combo, chicken skewer with an added beef skewer, it…read morecame with rice, hummus, salad and grilled veggies. The chicken was extremely overcooked. Super dry. As if it had been sitting on the grill all day. The beef skewer had a weird taste, almost like the protein itself had gone bad...like it was sour, very off putting but somehow it got cooked anyways. The zucchini was raw yet charred (too high temp, not enough steam to soften it) the Greek salad had no feta or olives, pita bread store bought not toasted or warmed though looked like it even came in the store bought bag. Hummus tasted fine. This was a to go order maybe dining in is better I don't know but unfortunately I don't think we will try it again. Can't talk about service or ambiance, I'm sure everyone there is super sweet.

I only went because my girl wanted to hookah, and ended up liking the experience. Chill vibe and…read moregood music.

Nice cool chill environment! Servers are cool, wish they could be a lil faster but maybe that's…read morejust a me thing lol

The best hookah lounge serving up Tangiers, Fumari and Al Falker shisha. Tangiers brand is great…read morebut for seasoned hookah smokers. It's a bit tough to find in the plaza as it's tucked in the back order (look for domino's, Empire is located just to the left of it in the corner). Great service and knowledgeable staff. Weekend nights do get busy. Mondays have a movie night (starts at 9pm). The movie selection is posted on their Instagram on Mondays. Bowls are packed nicely every time. Post 2020, they're using one time use hoses, but be free to bring your own hose, if you have one. They do have a well stocked fridge with variety of soft drinks, including some sugar free options. Ambience is casual with music playing in the background (sometimes edm, sometimes rap/hip hop/mix of those two). Couches are comfortable and there are TVs all over, which will sometimes play the local games (basketball, baseball, football).

This place is a vibe! I decided last minute to come on a Wed night at like 9pm just to have a late…read morenight hookah session and check the place out as there are no hookah spots in my area. You walk in and right away a man greeted me, asked me how many, told me to scan the QR code for the menu and sat me down. There are couches everywhere with pillows and each area has it's own table. The place is dimly lit with tvs and it feels like you're sitting in your own living room smoking hookah chillin lol The service was great. They serve water and sodas. I was not the only person chillin alone which was pretty cool and I'd definitely come back again alone or with a group of friends! Also if you sign up for their rewards program you get 10% off which was pretty cool!

Chill atmosphere, great music, and a great atmosphere for smoking and chilling with friends and…read morefamily

Such a lowkey cool spot. Chill vibe! Franky made a really good hookah and love how they offer 1…read morefree refill for hookah on Monday's and a free drink on Tuesdays so cool! First time here and if I'm ever in the area again I'll definitely be back.

Definitely a great spot for an enjoyable evening!…read more From the moment we walked in, we were greeted by a friendly security guard. The gentleman came over and turned on the heater as soon as we sat down (and the heater itself was great), which really set the tone right away. The hookah, energy drink mix, and Deluxe pizza were all on point. The pizza dough really stood out.

I got E. coli from this place, and I truly wish I were exaggerating…read more As you can see from my profile, 1 rarely ever leave reviews, especially negative ones. I also did not act difficult or demanding during our visit. The service was poor from the start. Last Monday we went and the waitress forgot to bring our drinks and the hookah. I would look directly at her as she walked past our table so she could assist us, but she deliberately avoided eye contact and ignored us as she passed by, as if we bothered her. It wasn't until | got up to ask--when the food arrived--that the hookah was finally brought out. She barely checked on us the entire time. I stayed polite because it was my friend's first restaurant experience in Los Angeles--she was visiting from London--and I didn't want to make things uncomfortable. The waitress didn't know what a cheeseburger was, and I had to point it out on the menu. When it arrived, it didn't taste right, and I didn't finish it. It was so gross. That night and into the next morning, I began vomiting nonstop--far beyond anything a home remedy could help. The vomiting was uncontrollable, which is why I ended up in the hospital. I was diagnosed with E. coli and a kidney infection, which doctors said were caused by food poisoning. Afterward, I mentioned the situation to a friend who lives in the area, and she shared that the place tends to cater to wealthy male clientele and that staff often focus their attention there. That context unfortunately made the dismissive treatment we experienced make more sense, as we were two women dining together. This was not just a bad dining experience--it turned into a serious medical emergency. Please be cautious

I absolutely love this place!! My favorite hookah spot that also has some amazing food and…read moredesserts. After their relaunch they bought all new hookahs and introduced a ton of new items like hookah flavors and foods/desserts. I highly recommend the Dubai chocolate crepe and ultimate pizza, but I've tried a lot of items from their menu and they are all spot on! I also love that they have weekly promos to invite people in like happy hours. Their instagram @cloudcastlelounge has a lot of updates and new item drops! All in all, the vibe and ambiance at this lounge is absolutely fantastic and really is such a great spot to relax and just smoke and enjoy time with whoever you go with! If you want a great vibe and amazing hookah, come try this spot and you will absolutely become a regular!

This spot is so cool and cute bomb drinks, and food, flavorful and aromatic hookahs, the perfect…read morespot to chop it up :)

Great place to Come and relax and smoke some shisha and…read morelisten to some music and turn up . Staff is friendly . We found this place while driving around . They have security that pats down the men at the entrance .

I was in the Pomona area and decided to check this hookah spot out. It's located in a VERY busy…read morepart of Downton Pomona. I came in about midnight so it was still fairly empty, but the owner said it gets more crowded and busy around 1-2am, and closing at 4am. There's a few bars/clubs that are next to this spot so expect a lot of foot traffic and moving cars. Parking is about a block away in parking lot area but you could try your luck in parking in front of this place (don't bother). When you enter this hookah spot they not only ID you but they also pat you down to make sure you're clean. Inside is a pretty cool vibe with some fairly loud rap music playing and a few TV's playing music videos. They have a bunch of different hookah flavors and I got the Blue Ballz. Hookah is about $30 a piece. He made it in about 5 minutes and the hookah was great! The vibes were definitely good and the ambiance was quite enjoyable. If you want a spot to CHILL, this is cool - but don't come here at 1-2 am if you're not trying to be in a crowd and possibly loud people (most people are probably drunk and leaving the bars/clubs at that point) Overall, I'd definitely come back here with my friends!

We had a tea reservation for 3:15, we got there on time and we're our food came promptly. Our…read moreserver. Her name was Taylor. She was wonderful and food and tea were all very good.

walked in after a Christmas party & the owner was behind the bar, she was out of control yelling at…read morethe customers & refused to serve my friend! It's too bad because we live in the neighborhood & have been great patrons. People should not treat people the way she treated her customers!