I love a great deal and I'm so glad I found this shop. I've been fretting over some new toilets for…read morethe past few months now, I know, a sad adult issue, but these toilets really were in a state of dismay. After attempting to trade internal parts out of my existing toilets I found out the manufacturer stopped building that model, they were made with non-standard sizes and I could no longer order a flapper to fit my tanks. My options were replaced the tanks or replace the toilets. So off I went, and let me tell you, making decisions on a toilet is harder than it seems. Will I go two piece, one piece, which has the better flush, least prone to clogging, which is more comfortable, easier to clean, do I spend $200 per toilet or $700 per toilet for the nicer ones, the standard big box stores are open all day every day but the plumbing supply stores are only open mon-frindurimg my work hours so looking at a higher end brand and model isn't possible. Months of back and forth fretting all these decisions and one day I ran into an ad for HIW advertising toilets, AND, they're open on Saturdays. I checked them out, I was able to see and feel the toilets I was considering, and I walked out the door with two of them. First off, their stock is overstock, so be sure to check your product for any blemishes or damages, second, the cost for their products are about half the original retail price. I'm happy because I got the $500 toilets for $300 and I now have two new one piece toilets acquired at a very reasonable cost! I checked out the rest of the store while I was there, they had some nice full length mirrors, a row of tubs, three or four sets of outdoor furniture, an aisle of toilets, sinks, cabinets, flooring and countertops. They offer installation on their flooring and cabinets here and with the prices I found, I'd seriously consider checking them out if I'm planning a kitchen or bathroom renovation. The staff was friendly, welcomed us in as and helped me carry and load the toilets in to my vehicle. I'll 100% be back again the next time I'm in the market for a home improvement product they keep in stock. The prices here are hard to beat!

Ivan and his associates could not have been more cheerful and helpful if they tried!! Excellent…read morecustomer service! Purchased kitchen cabinets. They made the experience a joy when at other stores it would have been such a hassle to even get someone to wait on you let alone help you! Last but not least most of their prices beat the big box stores! Highly recommend!

We hired them to extend a block wall 48ft and place 2 gates. I never expected it to look this…read moregood! I would highly recommend them. Their prices were also great. They gave us an estimate with in 2 days of us contacting them. They started the work within a week! Everything was completed in 4 days!

Jon the owner was extremely patient!! He makes sure he covers all your needs!! His teams of…read moreemployees are kind and on time. I would recommend using Jon on all your fencing needs!!

Met some of the team at Home & Garden Show to discuss what I envisioned for flooring and the…read morepreferred lay-down method. I'm on a concrete slab, they confirmed glue down is preferred and I was immediately interested in the manufactured hardwoods. Andy who manages the Surprise store happened to be at 20th St/Indian School. Very helpful and of course fell in love with materials that were a bit out of my budget. Andy called me, knowing the cost was a concern and found a comparable hardwood and I love them! Two different installation teams came, both were exceptional. Thank you.

Never, ever work with Andy Faile at the Indian School location. The service he provided was…read morehorrendous. He did not send to us or our project manager our kitchen cabinetry layout or pricing (other than a non-itemized total). He did not return phone calls or answer texts. When our cabinets arrived, several were the wrong size and missing components. The entire experience dealing with Andy was a disaster.

Extremely impressed by this company. We had several quotes by companies though out the valley and…read morethis company was not the cheapest nor were they the most expensive. What sold me was Ricardo's professionalism and vision for our project. Will definitely be using them again and recommending to our friends.

Can't recommend these guys enough. The city garbage truck in the alley knocked a hole in our back…read morefence. In addition to doing that needed repair, we decided to have a small pony planter wall installed in our back yard. Ricardo and his crew were prompt, knowledgeable, and clearly skilled at what they do. The end results look great and they were very reasonably priced considering what a great job they did. I will 100% use them again next time I have need for any masonry work.

The work they did for us was perfect. The block wall fence extensions and new gates are beautiful.read more

In love. After initially reaching out to IMS, they followed up to see if my project still needed to…read morebe done. IMS communicated well, the gate installer arrived early, and I couldn't be happier! I'm definitely going to contact them for future iron, gate or pergola projects.

I regret choosing this contractor for my kitchen countertop installation. While their prices were…read morevery affordable (a big factor in my decision), it turned out to be a costly mistake. Initially, they were efficient and communicative, and I was optimistic. However, the quartz they installed has been a nightmare. We selected a white quartz based on pictures they provided. Within weeks of installation, the so-called "quartz" started showing major quality issues. The main reasons we chose quartz--its supposed resistance to scratches, heat, and stains--were completely absent. Stains appeared almost immediately and won't come out, even with professional polishers and cleaning solutions. Scratches occurred from something as simple as a barstool rubbing against it. To make matters worse, there's a visible line in one section of the quartz where it looks like it could break. What makes this even more frustrating is that budget was never discussed as a limitation. I could understand if we'd told them we needed to stay within a certain price range, but that wasn't the case. They came, measured, gave us a price, and then simply asked what color granite we wanted and if we preferred veins. There was no disclosure about quality differences or the option to upgrade to a higher grade of quartz. I reached out to the contractor multiple times, after trying to find my own solution for working with and on the countertop, I reached by phone and text over a month in August, trying to address the issues. After no response, I finally sent a detailed email explaining the problems and requesting a copy of our contract. The contractor eventually replied, acknowledged the issues, and claimed quartz shouldn't wear like this. She said she'd contact the supplier--but I had to follow up several more times to get any updates. When she finally responded, she gave us our contract but stated her company wasn't liable for the poor-quality quartz. She directed us to the supplier, despite admitting she had already spoken to them and was told this was "general wear and tear." Frustrated, we hired a new contractor to evaluate the quartz. They confirmed it was quartz but stated it was a very low-quality grade. Replacing it would cost us $6,000-$10,000, or we'd have to live with the subpar countertops. At no point during the process were we given options for higher-quality granite or told that what was being installed was a budget-tier material. The contractor acted as though we had personally selected and purchased the granite ourselves, when in reality, we trusted her to provide a quality product. While the installation itself was passable (aside from a visible cut line), the overall experience was incredibly disappointing. The poor communication, lack of transparency, and unwillingness to stand by the product make this contractor one I cannot recommend. If I'd known we could hire them for just the installation and shop around for better quartz ourselves, I would have. This was an expensive lesson in why "affordable" isn't always worth it. Avoid this contractor if you want quality materials and honest communication.

Quality and thoroughness needs to be shown in a higher regard. There was the language barrier, but…read moreI feel like they didn't even ask me what kind of fabricating I needed. It was just the general, nonspecified, generic cuts at the length I had previously requested via text, but some things that they could've /should've asked me would've included finding out if the sink in the bathroom slab should be centered or remain where it was in the old slab. And if they would've had any trouble changing out sinks to have the new sink faucet working they should definitely inform the homeowner that there will be nothing hooked up underneath at all and that's how they left the kitchen and my bathroom! Worse off, in the guest bathroom, he even took it an extra step and noticed that there was a water leak, even though the water was shut off and instead of trying to get to the origin of the problem, he literally just didn't mention the leak until I NOTICED IT, after he was able to hightail it out of there and just left it all leaking underneath my sink and onto the floor. I didn't notice until there's a big puddle of water accumulating within 10 minutes. And now that I think about it, every time I walked past the guest bathroom he was using a towel to mop up the floor, but I didn't know why and now I know why! It was about 10 minutes after they left that was flooding out from underneath my sink, adding all sorts of water damage to my cabinets. So then I had to get someone in there to help me reconfigure underneath my kitchen sink that was a soft water system and make sure that was all correct and somebody else to help me out with the bathroom sinks and laying all new plumbing with new Ptraps and hoses for under each one of those with installation.... But wait, there's more..... My son had offered them his expensive tub and tile caulk if they wanted to use it and they said 'no no we we have a good good caulk' and so we kind of shrugged it off until after they left ... and they left their bucket here on accident filled with water with their caulk and caulking guns still tossed in the water. Every single one of the three caulks they had used for fitting in my 3 sinks was a cheap-o window and door trim caulk!!!!! And not only did they turn my son down to use his good supplies for free, but they in turn, went and used the diametrically wrong stuff for the wrong application!!! And I had to dig out all of the wrong caulk from each one of my three sinks, just to re-caulk each one of them MYSELF (with 100% waterproof bathroom-rated appropriate caulk). I have also enclosed pictures of what I had discovered when I was bending over and mopping up the flood that had become my guest bathroom after they left. I happened to gaze my head upwards while crouching down and noticed that I could see under an into my cabinets, even though the cabinet doors were closed. They just put giant slabs of porcelain that I had picked out on top of little witches that were about 2 inches wide that help the counter remain on top and float. But between these wedges, it's a space that I could quite easily slip my finger or even part of my hand through so I could essentially be outside of the cabinet get inside and under the cabinet at the same time without opening the cabinets. That seemed way off and ugly, so I'm gonna have to find little pieces of wood and wedge it out around so I can close that space out like if they had more of those wedges and put them closer together than they could literally just fill it full of caulk or mortar or something to create a seal. The craziest thing is that these people came highly rated by yelp and were even backed by yelps insurance program, which I am now get to rate and see if I will have to Yelp on Yelp. Because this was unacceptable! Plus, there's like 2 mini stains that there's no way I can get them out of my white, fabricated, quartz countertops! They look like cigarette burns on the side that I noticed when the guys left and I'm not sure what that's from. When they were all done and left, I noticed I now had huge amounts of whitish chalk dust all over my driveway and common sidewalk area. I know that cutting the slabs creates dust but I mean ask for a broom if you don't have one to sweep up the remainder before you leave maybe? Just the work that I had to have done after they left because of what they did or didn't do, and the re-caulking of the sinks after I had to literally dig out the other caulk was just horrible and time wasting and I wouldn't recommend them. They did have a good price and if they wouldn't have been yelp back, I wouldn't have picked them, but seeing as this has taken a long time to write up, I'm not sure if I will get reverse any money from Yelp for this.

I called s & s custom cabinet , I talk with Sabin and his team to build me a kiosk for my Business…read moreat the mall .there are very professional !!! , very nice persons, he did for me very nice job for my Business , everything was on time . All the time that I'm calling he respond very quick , i'm definitely keep working with them for my next kiosk , and very recommend it !!! Thank you guys !!!

S & S Cabinets did an excellent job refinishing the kitchen, bath and utility room cabinets in our…read morehome. Sabin and his crew are professional and trustworthy. The job was completed on time, the work areas were left neat and clean, and there were no variations from the quoted price. We changed the color dramatically, from white-washed maple to a hickory color, and we couldn't be happier that we chose S & S.

We used Cranmore flooring for our 3 bedrooms needing new carpet as well as our loft getting some…read morenew vinyl. I first checked on Facebook for recommendations and their company was highly recommended. I had put in for a consult and within minutes I got an e-mail to set us up for a measurement. We then went into the office and picked out carpet first. We put in our order back in June. After ordering that, we found some vinyl we liked and ordered it mid-July while awaiting the carpet. The carpet was taking forever to be delivered, with multiple delays. We actually received our vinyl before the carpet was ever delivered. Finally, come beginning of August we reached out to Cranmore again, as we had not heard about the carpet and it had already been almost 2 months since we initially ordered it. We heard back from the company, that they would make it right. They gave us a discount and upgraded us to a better carpet that they had in stock since they weren't able to tell us when ours would be delivered. The end result was the vinyl, and carpet looks amazing, and we are very happy with it. We understand things happen out of their control, but in the end they made it right.

This company recommended to me for our shower project by the great company that did our kitchen,…read moreand I'm extremely disappointed!! They used a series of independent contractors (no employees) to complete our work which was shotty to say the least. All grout lines are inconsistent, edging is off on many places, and floor sloping is not right. Tiffany never called to check in and Art never answers or returns a call (only texts), and they didn't even bother to come see the completed work either. Had they bothered to come look at completed product they would've see a yard full of tile fragments/trash and white spray from tile saw all over the yard since they didn't tarp. They left all the boxes from tile sitting in side yard, their lunch drinks and trash on our bathroom counters, and drips of grout/mortar stuff everywhere. And finally they threw a bag of leftover grout over the wall since they didn't want to bother opening the gate. So I spent hours cleaning up and will have to wait for a ton of rain for my yard to ever look okay again. I have to paint the walls around the project from them needing to hire a drywall expert and deal with a final result that, being very generous is okay. I would never recommend them to anyone and would actually highly recommend using anyone else.