To no surprise their Yelp ratings are pathetic!! We walked in there the place was dead, not one…read moreemployee asked if I needed help.. When we finally asked for help the enthusiasm to help us was so bad, we walked out never to come back again. Also, the entire store was dirty, disorganized, and most items you didn't even know what the price was!!! Save your time and go to HOME DEPOT OR LOWES!!!!

Ordered 5 windows on May 8th, they said it will be 2-3 weeks. It's now almost 4 months later and I…read morestill don't have 1 of the windows. They keep blaming their provider but when I last spoke with the manager they admitted to marking the wrong window as here and the wrong window was reordered causing another huge delay. 4 months! It's not OK and I don't feel they are taking enough accountability and just placing blame on Milgard. I do not recommend them if you want good service, the right size windows, or even just your windows in general...

Some good deals Have found some goodies once while…read more You need go often to see differences or products.

Eli at BMO Phoenix has put my faith back in Customer Service! I had an issue with finding some…read morespecialty parts that are difficult to obtain, and Eli walked me through the process. He followed up routinely to update me on the status of my order. He was professional, conscientious, and personable. Great job, Eli!

Was looking for baseboards, prices were lower then home depot and selection was fantastic as well…read moreas great customer service.

I love this place. I have come down here for the last 3 years buying everything I need for my…read moreflips. Other reviews about their fans are false, in fact I have gone in and they have been very understanding over a screw missing and even if something doesn't work. Highly recommend this place for anyone doing flips and or remodeling!! Ivan and his son will do anything to ensure you leave smiling even if you don't buy!! THEY DO ENFORCE THE "YOU BREAK YOU BUY"

BEWARE!! I bought a fan from this place and it didn't work!! I try returning it or exchanging it…read moreand they wont work with you. They just take your money and don't respond. Don't waste your money just spend the extra money a buy it new.

Great help with new counter tops and paving stones. Great service. Easy loads of choices.read more

0 stars! Scam beware!…read more Customer service is by far the worst I have ever seen! I have asked 3 times for a quote and then can't give it to me. Is this even a real store? I would recommend shopping elsewhere. Axel is there sales guy, but again not sure if this is even a real store.

We are so pleased with our purchase. The mantle and shelves we ordered are beautiful.read more

Let's face it this pandemic has some of us on our heels but not the creative side of me!! How lucky…read morewas I to stumble across Porter Barn Wood for a project I had been working on in my backyard- restoring a falling down dresser to something beautiful and I was in need of a new top. David greeted me I'm sure with a smile behind his mask :) but my gracious as you walk through their unbelievable doors you can't help but think they have restored every hotel, bar and restaurant in town. Their walls, and wood designs are how shall I put this- I wanted to offer to just house sit their offices! What's amazing is they cater to everyone! It doesn't matter if you are redoing a million dollar home or just restoring a falling down dresser your customer service is the same- kind, professional and awesome! David took me to their wood by the pound area and I was in heaven- reclaimed old barn wood everywhere- you name, they have it! He cut me a piece of amazing popular and boom my restoration is complete. Already on to my next project and headed back again this week- I'm going to be regular for sure at this place.

I will start this review by qualifying its authenticity. I never trust any review giving a 5/5 to…read morea busines. Sounds fake or contrived. I was born in this state and love this city. I cannot give a supportive score to RWC Building Products because I never would have cared to provide any evaluation at all, until they gave me a "Shake Down" letter like Yelp participants C M. (2020) or Jason C. (2011). I did have a good experience with their delivery crew and an even better one with my Roof Repair Company. Then, as a big "gotcha" , RWC delivered to me ( Certified Mail ) an Arizona Preliminary Twenty Day Lien Notice. WTF ! The roof repair to my house was only completed 14 days ago, and apparently the roof repair company owner still has till the end of the month (14 days from now!) to pay RWC. I was assured by Yolanda and Mark at RWC that it was just a form letter they send out to everyone. I call BS and "Shame on You" William G. (busines manager). Thanks for sending out the warm vibes to hard working home owners. I don't know how many other Building Product Companies there are in Phoenix, but Yelp Readers should find one that acts less like Tony Soprano and more like Bill Gates. RWC's 3.6 Yelp Review just dropped again. I'll give them 20 days to bring it up ?

I was searching the internet when i stumbled across this fantastic place. i was in need of 3…read moreconcrete tile to replace as the old ones were blown off by heavy winds. The employees are friendly and very helpful and not to mention the price was great. I thought replacing the roof tile was going to be expensive, but it was not. instead of buy the three roof tiles that I needed, I brought a total of 6 tiles. if you need to replace any of your roof this is the place to go

This is going to be lengthy but for a very good reason.... Replacing the windows in your house is…read moreno one's favorite purchase. (Until it's done and you see how awesome they are and start asking yourself why didn't we do this sooner?!) I also waited to do this review until at least 4 months after the install to make sure all was ok. 4 months later all is great! Here are the facts and timeline: It took us 3 years to pull the trigger. Reviews are important and when we saw the reviews below + the costs of windows we got nervous... But!!!!! 1- Our visit to their office was exceptional - they took the time with us to show us all the details about the various types of windows 2- Came out and measured 2 times, once in 2021 and again in 2023 when we pulled the trigger :) - AZ has some weird shaped windows and we needed to be sure they could handle ours 3- They are a main supplier for contractors BUT the benefit of that to the rest of us is better, even less than half the pricing of competitors out there while still giving the high quality windows we wanted which made them a lead contender for us 4- We had the opportunity to have them replace a sliding glass door through an earlier job in 2021 that showed us the kind of great work they do, quality and attention to detail in the install 5- 2023- It was finally time b/c our single pane windows were terrible. We called and got our new quote (Matt was a our sales gentleman and he was great and very communicative, got back to us quickly and even hung in there with us patiently as we tried to decide over 2 years!) Quote had gone up due to inflation but not terribly. We were required to pay 50% upfront (yes that's scary) but all window places required that, remaining 50% 4 days before the install 6- Install team- Aaron was AMAZING- as the "Lead Installer" he handled everything that needed to get done with this install- right down to the very difficult rounded entry window that took some finesse to get it right. All installers were kind, respect of our property, completed the job, and took no shortcuts. 7- They fixed all the stucco post install that needed fixing - it was perfect! 8- They do NOT paint after the job so we managed getting a painter post install- not a big deal to us about it that at all I know making the decision to get new windows is hard- it's costly, it effects your home, it can be disruptive- but it's by far the best purchase decision I made in 2023 and already is saving more than half off my electric bill monthly. I would go back to R&K again if I need new work but my windows are done! :) - Thank you to Aarons entire team - you did awesome!

They don't respond when you call them. They were asked 3 times to get back to us with repairs on…read moresome of the locks they sold us and it's been awful trying to get an answer from them.

This is a fabulous store with top notch customer service. I'm getting a kitchen renovated and new…read moreflooring installed throughout the house. My contractor suggested Bedrosians and I am so glad he did! I wanted a hardwood floor but was worried about the durability and upkeep with my pets. I looked at other tile stores for wood look tiles instead, but I wasn't impressed. Bedrosians had a huge selection with different colors, styles and plank sizes. I even found one that had the look of hand scraped hardwood! No other stores had such variety. They had styles at many different price points, so I got the look I wanted and I stayed on budget too! When it was time to select my backsplash, I looked online for ideas but I was stumped. When I saw something that matched the cabinetry, it clashed with the countertop. I found a couple that might have worked, but they were way over my budget. I was getting super frustrated and worried that I'd chosen the wrong countertop, so I was relieved to finally have a chance to go to Bedrosians. I brought my cabinet & countertop samples and searched thru their large selection, but I still couldn't find anything. I went to get help and I'm sure glad I did! Ileana was amazing. She looked at my samples, asked about my style and budget and walked right up to the perfect backsplash! All that stressing and searching and she found the perfect backsplash in about 10 seconds flat. Once again, it was beautiful, exactly what I wanted, and well within my budget. You can't get any better than that! I would highly recommend both Ileana and Bedrosians without hesitation! They are awesome!

We selected/reserved our slabs only to come back a week later to have them sold to someone else.read more

We had windows and French doors installed 6 years ago with Arizona Window and Door Store. The…read moreFrench door needed a lock repair. Laurie and Megan in the office got right on it and Korey came out to repair the lock once the part arrived. Korey was thorough and completed the local replacement quickly. I appreciated Korey's professionalism and kindness. This company continues to com through as they advertise. Thank you!

I purchased 5 windows in August 2025. I was told that they would be replaced one window at a time…read moreto minimize dust. When the crew arrived to install the windows in November, they ripped all of the windows out at the same time. It was a cold and rainy day. Three of the five windows had defects and had to be replaced. (that took a couple of months). My window frames are a dark brown. They used black caulking and did a horrible job. The lines were not clean and I had black smudges on the walls that could not be completely removed. They sent out a caulking guy and he worked to make it look better. One of the windows that didn't need replacement had a scratched frame that they promised they would touch up. In February 2026 they wanted final payment. They promised they would order the touch-up paint for the frame and the job would be completed. It is now May 2026. No touch-up paint. No follow-up. I emailed them and told them that I was concerned that if I paid them they would not return. Unfortunately I was correct. Seems they didn't care. No response. The only part of the job that went well was the stucco guy, Ivan. He did a great job. My advice is to proceed with caution. I have other windows that I want to replace and was going to do it in phases with this company. Needless to say, I will not be using them.