4/24/26- Came in for the $5 specials in particular in the Deli. Was getting things for dinner. It's usually busy on Fridays with most at the deli getting the $5 specials. I usually go early getting there between 10am and 11am, before they run pierces as 5th in line for the section with the fried/grilled chicken, chicken nuggets, Jojo fries, and short rib ends. Love the shirt rib ends, so was waiting to get some. The employee helpungcamwas a laemployee and the customer begoemre me was rude and impatient. This customer wanted the grilled chicken pierces , but had very poor communication skills. He kept asking for the small brown pieces. The latino employee would point to the chicken legs (the small legs made of brown meat). The customer didn't say anything so the employee put the kegs un the co trainer. Then the customer is saying, No the small brown pieces, again. So I'm as confused as the safeway employee. So the employee just starts pointing at different pieces, thighs, wings, breast. The customer keeps saying no to the left the small browner pieces. The customer is obviously getting upset and turns to look at me for back up But dude you're confusing me too. The customers says to me, He doesn't know what im talking about. So I tell him that I don't know what yiyr talking about The customer finally says Whatever just give me the chicken and walks away. I'm next so I say Hi How are you to the customer being courteous. I saw there wasn't much short rib tips left, so I was going to take whatever was in the tray. However the employee says, let me get some fresh ones they just finished cooking. So I received 1 lb of fresh cooked short ribs. Being kind goes a long way. Didn't get the employees name but he is definitely an assist to Safeway Delhi section. He never got angry or frustrated at the annoying customer, . read more

In town visiting family for the holidays and I always seem to stop at Safeway. I grew up shopping at Safeway and I do miss it. They always have a good variety of items at reasonable prices. Also love that they have a Starbucks and the shopping carts have drink holders! I was picking up some appetizer items for Christmas Eve that night and also was looking for some last minute gifts. The store is like a winter wonderland of gift giving ideas- several beautiful displays, especially in the floral area. I ended up buying a lot more than planned. There wasn't a line and the cashier was super friendly. We made small talk but like we were old friends. I put in my phone number to use my rewards account to get the sale prices and I got some good deals. Fun grocery experience! read more

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Dear Safeway Management, I wanted to take a moment to recognize Brianna in your Home Shopping department for her exceptional customer service. She has consistently gone above and beyond to assist me with my pickup orders, and her professionalism and helpfulness are truly appreciated. While there have been occasional oversights with my orders - such as missing items and receiving a damaged salad package that was past its prime - Brianna has handled these situations with grace and efficiency. Today, she quickly resolved the issue with the compromised salad by providing both a replacement and a refund to compensate for the inconvenience of having to return to the store. This is the second time Brianna has demonstrated such outstanding service recovery, and her positive attitude makes all the difference. Associates like her are the reason I continue to use your pickup services despite occasional hiccups. She truly represents the best of Safeway's customer service standards. Thank you for having such dedicated team members. Five stars because of Brianna Best regards, Tangie Strong read more

Safeway - Grocery Near Me - Tracy, California

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I can see why the Safeway has very low rating from customers. I came down here to pick up lottery ticket and evidently their machine our program to shut down at 7 PM. I was just told that the customer service desk closes at seven but also the lottery machine which really doesn't make any sense. I can just go to a liquor store or a gas station to buy my lottery ticket, but it appears this particular. Safeway doesn't really give a crap about customers loan customers wants to buy lottery ticket. Customer service: C Quality: D Price: not applicable read more

Went here to get a bouquet. I regret not going to an actual florist but this was last minute and supposedly a quick option. It took awhile as there was a "bouquet ahead of me" and the results were horrid. First off I gave you a whole cluster of greenery and barely any was used. The bright yellow flowers were meant to also be filler and a bit of a pop of color, but she treated it like the main event.. I couldn't even see the pink and white flowers I had chosen. Mind u, snapdragons are tall and she had them tucked under and hidden. I went home and rearranged it myself. Definitely not worth the $55. First photo (with all the yellow) is the Safeway bouquet, second photo is mine after fixing it. read more

Safeway - Not a tasteful bouquet.. - Grocery Near Me - Tracy, California

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My review is for the flower department, Alma and the manager Julie who went above and beyond! I called a day or two in advance for a birthday flat wrap and let Alma know I wanted soft pinks and whites. I wasn't too picky on the flower type just the colors. Fast forward to the day of pick-up, Alma called me earlier in the day to let me know they didn't receive any soft pink but said they had hot pink. It wasn't my favorite or preferred but I agreed, it's still pretty. So I said it was fine. When I went to pick up the flowers, OMG, they were SOFT PINK! I was sooo happy to see the beautiful wrap. Alma was gone for the day but another girl was there. I was like ohhhh you guys got soft pink after all? The girl said no! She said the manager Julie had driven to the Pleasanton Safeway on HER. DAY. OFF to get these flowers in soft pink. My jaw dropped. It's been a long time since I have felt this top level type of customer service. The girl said Alma then made the arrangement. I'm sure there was some communication that happened behind the scenes from Alma to Julie to the Pleasanton Safeway. Alma's work was absolutely beautiful!!! And exactly what I had envisioned. A BIG Thank you to both ladies for going above and beyond to make my mom's birthday flowers absolutely beautiful. My mom absolutely loved them! read more

Safeway - Beautiful! Thank you Alma & Julie (manager)!! - Grocery Near Me - Tracy, California

Safeway is a dependable grocery store with a wide selection. I love their fresh fruits and vegetables, quality meats, and the bakery always has something tempting. The staff is polite and willing to help, and the store is kept clean and organized. Shopping here is always a smooth experience. read more

I've been shopping here for over 2 decades. My last visit really didn't sit well. First off took the deli lady 25 minutes to make me 2 breakfast sandwiches. If that wasn't bad enough. She decides to play "mall cop" and ASSUME I didn't pay for them. The Asian guy(David Lee) which I've known for years from my previous job. Acts like an A$$ on my way out. Not sure I will continue to shop at this store. Raleys May start getting my business. TRAINING YOUR EMPLOYEES ABOUT HOW TO SPOT THEFT IS IMPORTANT!!! (Don't just ASSume) read more

I went at 9:30 to get a birthday cake and since the sign says you can't go in the back and call for help I called a worker over and he said I cannot go back there and I point at the sign and I asked for a manager and worker said the manager told him not to go back there. When I asked to bring the manager still I asked him and the manager said sorry I don't have time? So if he doesn't have time to help me who does? Whoever the manager is that was working 9/26/25 needs to be fired or put straight this is unacceptable I've bought cakes plenty of times even at 11pm from this place read more

Floral department Aryanna in the floral department is an absolute angel. I was a royal pain and asked for a bouquet to be broken down to 5 different little bouquets and individually wrapped. She didn't hesitate to say no problem and was so sweet about it. Not to mention she did an amazing job!!! This department never disappoints. I always get my floral bouquets from here. I pick my fav flowers and they rearrange them and wrap them beautifully for me. Highly recommend!!!! read more

Safeway - Grocery Near Me - Tracy, California

I visited Safewa on [2/14/2025] and unfortunately had a disappointing experience. I ordered a birthday Cake but I was given Completely different very small on the tree,which was not what I asked for. When I approached the manager to resolve the issue, I felt that he was not very polite or willing to help, which made the experience even more frustrating In my experience, the best for you should purchase from Mountain House Safeway They're so nice they're so good manager over there. I hope Safeway can take this feedback constructively to enhance their service. read more

Amazing service, always have what you need. Open 24 hours which is plus plus in my book. I enjoy shopping when theres barely anyone there

I don't usually write reviews but the treatment that I got at this store last night! Let me tell you! This store is so racist to be treated as though I'm going to steal something was so disrespectful. To the point they had someone follow me in the store. This was my first and last time shopping here. I'm planning to move to the area but I will drive to the next town before accepting treatment like I got there. I work damn hard for my money to go and buy what I need. I have absolutely no reason to take anything from any place or person ! Then the manager on duty I complained to her she was like oh well. SMH I will call corporate in this case. I'm a hard working African-American woman who works very hard & spent over $100 in this establishment to be treated like scum. I'm completely disgusted. read more

Dawn, Thank you for taking action to clean up the store and keep those wipes available! The store looks great. Keep up the good work!! Safeway has always been my favorite store to shop at. read more

Safeway - Filthy dirty wipe dispenser with no wipes!! - Grocery Near Me - Tracy, California

Charging five dollar premium on Mother's Day for the same roses you can get any other time is asinine. Honestly, don't get any Ahi tuna either - once it starts to go bad they season it put it on the shelf for you to purchase. This is every Safeway. read more

Gabriella helped me today making all my breakfast burritos was very patient. I kept adding more and more food she made one of the best breakfast burritos I've ever had. She is very polite. I will definitely be coming here all the time!! read more

The cheese section has improved with selection with great local selection. What I am disappointed is the lack of price tag on 90% of the cheese products. Whoever is running the cheese department is getting too lazy. read more

Safeway - Grocery Near Me - Tracy, California

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The food here is always fresh, great quality and great price!! The service is excellent!! The ambiance has always been amazing. I have been shopping at this store for many years and will continue to do so for many many more. read more

Big Safeway plenty of items in stock and on shelf's had no issue finding everything I needed and wanted yeah and stuff I didn't want or need but had to have it anyway Plenty of Easter goodies caught my eye along with the basics we need Check out lines are nice and clutter free easy to maneuver through with your cart bagging area was nice sized with room to put your own bags on the counter while bagging them up. Prices are getting Higher can't believe what we are paying to survive but it's everywhere not just Safeway. Parking lot is good nice plenty of room to park spaces are a little tight but there were spots opened when we arrived. Cashier was pretty quick with her scanning but was In a rush while we were trying to bag everything up she sighed when she saw we were still bagging when she finished ringing up our items. I let it sly by and kept my cool this is not my neighborhood Safeway we stopped here on our way back from Walnut Creek to our home in Manteca and didn't want to backtrack to go to our Safeway it was a pleasure experience and most likely will shop here again read more

Wow!!! Got Chinese food from the deli and it was $20 for 2 tiny containers (one chowmein & one mandarin chicken) plus 2 egg rolls that were $5 It was inedible! The chowmein was hard and the egg rolls were flat and burnt! I didn't see him pick out the egg rolls or I would have said something. Just bad! read more

Safeway - Gross! Flat, greasy, and burnt to a crisp! - Grocery Near Me - Tracy, California

The last two times I have walked into a Safeway I took one look at the line at the registers only to make a U turn and run out. Because of this I have been recently getting necessities at 7/11 and Walgreens. A late night run here proved convenient - few people in the aisles so I didn't need to dodge people... and most importantly no lines at the registers. Highlights here are the donut display and the abundance of refrigerated beer from which to choose. The donut (excuse my spelling - I think thats how Homer Simpson would spell it) display was beautiful. Huge glass area and well illuminated for my donut decision making. Furthermore, there were pre-packaged - presumably fresh - packs of a dozen - on discount to quickly snap up. A bunch had awesome little cookie monster donuts. Haven't seen this at any other Safeway. Cooled beer was also in abundance. My usual is Stella in a can - and at most Safeways it isn't ever available.... I suppose many others like to support the aluminum can industry - or perhaps hipsters think they look better holding cans rather than bottles. Come here for donuts and beer - a diet of champions. Avoid lines in the day and come super late. read more

Safeway - Bakery here is the best!! - Grocery Near Me - Tracy, California

I didn't have time to take my time to write this in to post this last month due to my workplace had me working a lot more hours so now I finally have the chance to write this review and to share with all of you about what went wrong. I ordered a Christmas cake for Christmas dinner, my family and I were looking forward to eat the cake, but after slicing the second layer, that's when I notice something was sticking out. It's a PIECE OF HAIR! I took some pictures and videos to show proof that this long, strand, thick hair that I pulled out halfway, was coming out from THE OUTSIDE LAYER OF THE CAKE! Where the frosting is at! And that's not the worst part! After observing the whole cake to see if there were anything else, sure enough, 10 minutes later, I FOUND ANOTHER SECOND LAYER OF LONG HAIR I PULLED OUT HALFWAY! Disgusting! I took the cake back the very next day and told a manager there about what I have found and they gave me a refund, apologized, and said they will have the manager from the bakery have a look at it when they can. They have me select another Christmas cake for free after giving me a refund. C'mon Safeway! Step up your gear! You "use to be" a good place to shop! I'm beyond disappointed on this! read more

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I really like shopping here the employees are always so nice! I love the deli sandwiches the best!!

Great store with a get customer service, RAEANN was very sweet and Actually took her time when I needed help when other stores didn't even bother like I was bothering them with asking for help. My new go-to store read more

If you want to have a good day do not come here early in the morning like I did. I waited 15 mins for someone to ring me up and the guy was really rude. read more

I've been coming here almost every week for the 6 years I've lived in Tracy. They usually have decent customer service. I always get tri tip when it's on sale and have the butcher cut it into 2 in steaks. They take care of me every time. Today there is apparently a new policy that doesn't allow the butcher to cut sale items. This is very disappointing. Take care of your customers please! read more

Customer service is a rare thing anymore. So when I get THREE ppl going above and beyond in the same day I have to give them credit. First, lupita in the bakery!! I was so upset because I wasn't able to order a cake for a friend at work the day before and I was desperate for help. Not only did she take the time to come and help me find an amazing substitute for the cake I needed she took time out of making all of the Mother's Day cakes and graduation cakes to write on the cake for me! She absolutely made my day better and made my friends day! I truly appreciate her going above and beyond. I'm to the meat department and Jason! My dog is obsessed with Barkley bags. If you haven't tried them run to the store. I had looked the day before, tried to do an online order and had checked another store and they were all out. I explained to Jason and he took time out of his busy day to go in the back and find me not one but three bags!!!! he could have easily said if it's not on the shelf we are out. But he didn't. I am TRULY grateful and hope that he knows how much I appreciated his act of kindness. David was my final happy moment in this store! He's been at Safeway for as long as I can remember and he always goes out of his way to be friendly and personable. In a time when things are just upside down a lot I want to say a huge thanks to all three of the great employees that went above and beyond today! thank you! read more

Giving 3 stars because the cake was delicious. I didn't give 5 stars because of how the cake design actually came out. I asked for green and they gave me a light colored green that basically blended into the white border which was hard to read the words on it. As soon as they showed me the cake, I was disappointed because it was for my baby shower that was starting within an hour so we didn't have much time. The lady then asked "ok so what do you want me to do" as if I already didn't ask her to darken the color frosting. She looked at me with such attitude and took it back. They ended up coloring over the words which helped a little but still, payed $80 for a cake and it was not what I asked them to do. I attached the picture I showed them for reference and then the cake I actually got. Like I said, if I payed $80, the least they could do is actually make it look like what I wanted!! Advice: Make sure you give them a paper copy of what you want so they can keep it on file for reference instead on showing them a screenshot from your phone. read more

Safeway - The cake they actually gave me - Grocery Near Me - Tracy, California

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Management is extremely rude with no justification. My sweet mom was told over the phone she could receive her free bottle of smart water she should have gotten with her sushi purchase a couple days prior. My mom is extremely soft spoken/introverted so I was proud she even had the courage to do this! However once she arrived at the store she was bounced back and forth from cashier to the sushi department for at least 20 minutes and it ended up with the manager (did not get her name, larger framed woman) humiliating her saying "oh no we can't honor that, if we do it for you we gotta do it for everyone ". It would have been perfectly fine if they told my mom they were unable to redeem WHEN she called the store before heading over there. So sad my mom had this experience and shame on that manager for being so rude!!!! read more

Recent upgrade to this location and it looks great! Most things I needed were stocked. Love all the ready to cook options/meals and larger produce section. One down side is when I have to use the actual cashiers I seem to always get a cashier that's has complications. Using a cashier here definitely tests my patience, so I typically try not to buy alcohol here anymore. read more

I ordered a salami sandwich. Not a pepperoni sandwich!! The bread has some kind of drippings on the top and something disgusting baked into bottom half of bread!!! ABSOLUTELY DISGUSTING, not even going to eat it! Had it delivered by DoorDash, can't even return it read more

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Are you kidding Safeway? We added these flowers because this cake looked so horrible. A 7 year old could have done a better job. Wow. Maybe train someone how to write in cursive this is truly pathetic read more

Safeway - Are you kidding Safeway? We added these flowers because this cake looked so horrible. A 7 year old could have done a better job. - Grocery Near Me - Tracy, California

again u a** clowns who run this place cant seem to get it together. i went to the deli section to get my breakfast burrito like i always do and like usual they didnt have any products. this time they didnt have eggs. i asked the deli lady and she said they been out for 2 weeks. all i want is my breakfast burrito!! read more

honestly ass they never put anyone at the register and they always close self checkout, they probably wont have ur items either, also they hate cleaning up the carts in the parking lot read more

Big, CLean, and Organized. What more couLd you ask for?? This specific Safeway Location offers you gas and incLudes an in-house Jamba Juice. Yay for that extra bit of convenience!! read more

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The workers are great. Eduardo is a terrible manager! Who hired this man! Safeway deserves better, stop micromanaging these workers. I'm a regular, thats all I have to say. Be a better manager or relocate Eduardo. read more

Pretty clean grocery store. The workers here are nice and friendly. I love $5 Friday, because a lot of sections are discounted to $5. Safeway can be pricey if you don't have a Safeway card or just for u loaded on the card for more discounts. read more

This store is great I shop here all the time ! I mean all the time ! Since 2013 really love how clean and nice it is employees are great and I always get what I need EXCEPT !! here is where I'm going to rant ! Bakery what is going on with this bakery it was never like this until a month ago out of no where I can never find an available cake for purchase or they don't have any cake related items always empty. I speak to workers here and one of them said it's because the district manager and manager decided to move employees to another store !!!! Hope this is not true because this bakery was great. I tried calling the store to speak to the manager but they did not pick up the phone. I will be going in again tomorrow and speaking to them directly. A few of my friends have said the same Thing about this bakery. read more

I was over a month out from my wedding and went to a handful of flower shops in Tracy and they all turned me away saying they couldn't meet the time frame and some just seemed to not even want to help at all. I was told by a friend to check out Safeway floral department and I am so glad I did! I had the best experience with the ladies in the floral department at the Tracy location and the flowers are so gorgeous! I got to pick and customize everything and they had no issue meeting my month deadline for the wedding. All the ladies were great and friendly, I personally got to work with Olivia and I believe Alyssa and they were both so amazing and accommodating! When I picked up my flowers I wanted to cry because they were so beautiful and everything I dreamed of and they even made a quick toss bouquet for me! I would 100% recommend getting flowers for all occasions here, you won't be disappointed. Thank you so much to the Safeway floral department for helping make my wedding day even more special! read more

Safeway - Grocery Near Me - Tracy, California

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It's been a while since I shopped here, but I'm giving 5 stars on the merits of customer service. Whoever was working the customer service counter where green dot cards are sold, I want to say thank you. I don't know what day this was, but whoever you are, you were looking out for my Grandpa and I'm thankful. I'm sure most people have heard about scams over the phone where someone says you have 45 minutes to pay this outstanding bill or else we're cutting off service. That's the call my Grandpa received and in a panic, he followed the directions of the horrible person on the phone. When he got to the counter in Safeway, the woman working asked why he wanted the green dot card and he replied with that familiar story about an outstanding bill. She immediately told him it was a scam and that nobody from PG&E would call him and ask for that. He went home and called PG&E's customer service and they also agreed with what that lady at Safeway told him. It saddens me to know there are horrible people out there preying on our elderly but I'm so relieved and thankful for the outstanding individuals that stand up for our seniors and lead them away from these despicable scammers. THANK YOU AGAIN TO THE LADY AT THE CUSTOMER SERVICE COUNTER!! read more