Solid Safeway compared to all the others I go to. Mid-large size and everything is stocked, at least when I went just before 8 pm on a Thursday night. Service: -Efficient when I go (weekday evenings or early morning before 9 am) -Friendly cashiers. They greet you and say hello. Baggers ask if you need help to your car -Open 24 hours, which is great! Products: -In stock and fresh produce Bernardo Safeway is definitely significantly better than the out-dated small Safeway near Santana Row/Valley Fair, but not as huge and sparkling as the Safeway on 160 East El Camino (near Sunnyvale 24 hour fitness super sport) read more

Safeway - Produce section - Grocery Near Me - Sunnyvale, California

A long wait at the service desk to receive money for my cashed in coins. Would have appreciated helpful clerks and a friendly interaction.

Large, clean updated store with the updated bakery, deli and produce areas. They even have a Starbucks and an olive bar. Same shopping center as Sugar Butter Flour http://www.yelp.com/biz/1wKDQ7i_ybNFq_Zm5Cxavg read more

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No baby changing table. Moms shouldn't go here if you go with your little ones. Dads with little ones also. read more

Wow by far the worst Safeway I've stepped into. We left Smart & Final to grab fresher groceries but boy were we wrong....all these molded raspberries in the organic section. Are you serious? Who manages this place?! Omg, it's Sunnyvale for crying out loud! read more

Safeway - Molded raspberries in the ORGANIC section!! - Grocery Near Me - Sunnyvale, California

Done shopping here. If you can't provide bags that work, you can't have my business. Today I bought two bags of groceries, and both failed before I got in my door. This is hardly the first time it's happened to me. I've mentioned this to cashiers, and they say hear it all the time. The Safeway down the street has plastic bags that work. Shop there, or Nob Hill. It's worth the extra drive to not have to clean up eggs. Also, what's with the dairy section? How hard is it to keep milk in stock? Other stores do it. This one is out regularly. On the plus side, the staff is nice. read more

I had an 11:00am appointment today for a COVID-19 vaccine. I checked in by 11:00am. There wasn't anyone else waiting for a COVID-19 vaccine or any other type of vaccine. Yet I waited 20 minutes until I received the vaccine. They said they were unfortunately short-handed. read more

I just added a star because I have experienced better but it is not as bad as the small grocery store we visited (the only store within 24 miles) in a dry county in Pennsylvania that carried only Ritz crackers, Velveeta Cheese and Cheese Whip as options to have with wine (which was sold only in the next county at a state liquor store). Now that, was a one star experience, but maybe their demographic considers Velveeta superior to Brie so who am I to judge? Know your audience right? Anyway, back to Safeway... Husband stops in after work on a Friday night after a long week looking for a quick fix for dinner. He see's that the $5 special is the rotisserie chicken, he gets to the self-serve register, does not have the 'club card' on him, tries two phone numbers, neither works. Ask the clerk to put through the discount, clerk refuses and tells him he has to complete a new club card form. Husband asked guy in back of him could he swipe his card...the guy actually said NO...like it's costing him anything....he did not feel 'comfortable' doing it....What? Give me a break, no patience for people like that, what ever happened to random acts of kindness!!. Anway Husband left the chicken and walked out...it's not the $3 it is the principle. Note to Safeway Management, we have a LOT wouldn't it make sense to give a customer a break? Make them feel valued? No? Ok, well, we will drive to Nob Hill in the opposite direction. On a side note we gave the Safeway pharmacy a try after the nearby Lucky closed, also not a good experience..switched back to Lucky's other location managed by our wonderful knowledgeable pharmacist who reminds us when we need to renew or prescriptions AND tells us about mfg coupons to save a few bucks, twice the distance but worth the trip. https://www.yelp.com/biz/safeway-pharmacy-sunnyvale?hrid=L9-qMiLKHLdFeL3EtKP4xA&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct) read more

If you've never been to Safeway at night, you don't know what you're missing. Yes the people are nice and yes it's one of the larger ones and yes it's relatively clean and yes they have a ginormous parking lot and yes they have a Starbucks. Were it for those features alone, Safeway would get a 4. However, if you've been to Safeway at around 10pm on any weekday, you know how insane it is. Silicon Valley is filled with geeks. Geeks who work or play late into the night and need the quick trip to the market. Young families with hungry children or expecting mothers who want an odd combo of pickles, shrimp, and whip cream. Two weeks ago was the worst ever. There were two aisles open but both lines literally had 10 people in them. They were asking for more help but none came. It literally took me 25 minutes to get my cobb salad and diet coke. I pretty much wasn't hungry anymore. read more

It's funny what people will give positive or negative reviews to. Cake, soup and the age of the exterior and interior of a store are pretty petty, and it's probably why Safeway is still in business, since we seem to turn a blind eye to the awfulness that is Safeway's service. And not only this one. To a store, virtually every one I've been in has among the worst customer service I've experienced on any level, bar very few. The Bernardo store deserves outstanding recognition as being the second worst Safeway I've been in. First is the old store on Old San Francisco and Wolfe, which was put down like a old rabid dog some time ago when the new shiny flagship store was installed on El Camino next to Petco. The Wolfe store was actually frightening, with uncleaned pastry displays where spilled matter was left to congeal and putrefy under cakes and cookies. The Bernardo store is getting to that point. Seriously. Look under the racks the cake slices sit on next time you're in there. It's horrifying. Talking about poorly kept facilities, I can count at least three occasions now where this store has lost the use of their appliances- the milk refrigerators in the back were down one day, the produce and egg/dairy refrigerator another and all the freezers yet another time before I stopped shopping here. Do not use the bathroom if you value your sanity, or at least sanitize yourself fully thereafter. It's always disgusting. Safeway's meat selection in general always sucks, across all stores, so I won't beat this one up there, but this store's produce always seems to be a problem. Some things inexplicably are just not in stock, and on random days. I'm not sure if it's ad related, because I generally don't pay attention to those, but they could be out of bananas on a Monday, out of potatoes (yes) on a Thursday. I don't know how they do levels at a Safeway, but I'd like to think you'd almost never run out of things like that. It's not kale or tomatillos for gods sake. Nothing quite so disheartening as going in to do a full shop and finding a staple like potatoes out of stock. Let's keep going on, shall we? There is some burnout that works in the meat department who on the numerous occasions I had been into the store before I decided to give up on Safeway all together loudly and cheerfully engaged in some rap session with a coworker where emphatic and very audible cursing was going on. I'm no prude, but I do have a sense of decorum. The time and place for the dreaded "F word" is not ten feet from the clientele with your work buddies. I observed this more than a couple occasions. Onto the manager or supervisor that apparently CANNOT WAIT to be off the floor to start his break. He is constantly harried and needs to GET OUT OF THERE to start his break or go home. Either Safeway has unions sitting on their shoulder ready to kill over unpaid time or he's just lazy. Your call. Asian lady who rings up things so painfully slowly that a line forms all the way into produce. Ahh, what can I say? I see you working, I choose ANY OTHER LINE. If I have alcohol and you're the only stand open? I leave and go to Lucky down the street. I've seen her wonderingly stare at packages like she's never before seen Kraft cheese in the middle of checking out. Adding to the weirdness- clear plastic gloves omnipresent. Two doofuses that will have inappropriate conversations with each other while working separate checkouts. I was there one day to overhear them denigrate a customer that had just left, a regular by appearances, that upset one of these clowns because the man had brought $300 worth of groceries to be rung. It was apparently all too much for him and it took ever so long. I'm sorry if adding money to your company's coffers so you can be paid is interfering with you wanting to shoot the breeze with your pal. Do NOT go into any Safeway after 9PM. After wondering why it always takes a fly's lifespan to get checked out at night at any Safeway, I discovered from a friend that Safeway's secret shoppers don't go in after 9, so managers pull all the non-essential (i.e., stockers for Safeway. Screw you, paying night customer) help from the schedule, leaving one checker, who generally happens to be the Asian lady from above at this particular location. You will be stranded in a 20 person deep line with no hope of salvation. If you have to get one item, forget it and find a 7-11 if they're likely to have it, unless you really want to stand in line for 30 minutes for your six pack of Sammy. I really can't say enough about how bad the service is here. It's excruciating and, even more, frustrating, since we Americans are so motivated by the wrong things sometimes that this is allowed to go on. My only alternatives are places like Sprouts, which lacks a lot of things Safeway might carry and at better prices, Trader Joe's, which lacks even more, or Lucky, which is marginally better than Safeway at some things, much worse at others. read more

Had to grab some strawberries quickly but appears that cannot be done at this location. I came around 5:30pm and the lines were ridiculous even the self checkout line was very long. I most likely wont be back since I dont live in this area and maybe it was an abnormally busy night? But they may also be understaffed? You can get what you need but checking out will take a while. read more

Today I got a "fresh" cooked crab. I asked the guy behind the counter to crack it for me. He sighed it whole. When I got home, there was no body, the legs weren't cracked, and the meat was all gray and spoiled. Why sell it to me if you know it's spoiled?! read more

If I could give it negative stars I would! I have been shopping here for more than 15 years. It has gone so down hill in the last 4 years. They care nothing about their customers or customer service anymore. The store manager doesn't even care about a valued customer!! Now I am forced to start shopping more at Nob Hill or go way down the road to another Safeway!! This store used to be a great, caring and a feeling of a small town grocery store. It's beyond sad!! read more

I have shopped at other Safeway stores too and have found the shopping experience not to be too different among all these stores. Well, let's face it. All Safeway stores are crowded, the shopping carts can get unwieldy and those checkout lines don't ever seem to get shorter. So what choices do we have left? I am breaking down my Safeway shopping experience into the following pros and cons. Pros: I have always found the staff at this Safeway to be very helpful. Don't know about other shoppers, but I have always been helped when I asked.There always seems to be a Safeway representative around. Several times, I have had someone proactively come to me to see if I was finding everything I needed. The cashiers at the checkout line are very courteous, all these things can go a long way in differentiating a shopping experience that is pleasurable from one that is not. Have always found what I needed, the aisles are always well stocked. The exception to this has been the produce aisle on more than one occasion. I needed some basil one evening and found that they were out of not only basil, but all herbs. They seem to be better stocked on other retail items. Cons: On more than one occasion,I haven't been able to use this place as a One- Stop- Shop. They always seem to be out of one produce item or another- especially in the fruits and vegetables section. One time, they were out of basil, another time, they were out of bell peppers, yet another time they had just one last bunch of spinach which I had to leave alone because it looked withered. Also, please please open more checkout lines. Sometimes even the line at the Starbucks is really long. Try standing in a line that extends almost till the end of a shopping isle at 9 pm with an exhausted, cranky toddler trying his best to jump out the shopping cart clamouring for candy that is visible all around and you will know what I am talking about. Try and open out some self checkout lines. You will be making our shopping experience much better. read more

I have been shopping here for many years--grocery store closest to my house. And in the past, I was impressed with the genuine sale prices that came around. But every few years, things deteriorate further, steadily downward. Here's what's wrong: --They have items on big sales for "Five Dollar Fridays." I get in there early Friday afternoon, and look for the few things I really want. Most of the time, I cannot find them. So I ask, and the staff will say they do not know about such a sale item. Well, I got smarter--now I bring my printed sale circular, and show them. So they cannot say there is no such thing on sale, now they say they must be all sold out already. Recently, I went in for raw shrimp, advertised for $5/pound. None there. The guy behind the fish counter said they had them yesterday (when they were like $16/pound), but none today. Can I have a rain check? No. When will you get more in? Probably Monday (when the sale price is no longer good). Well, that is just a fraudulent business practice, as far as I am concerned! This happens over and over, with all kinds of products. --As others have said, there is often only one checker working. Long lines, loooong wait. No baggers working, either, so you bag your own groceries, or throw them naked into your cart if you forgot the bags (again). BUT, management says, there are these nifty self-check outs. I hate those things! First I have been milling around in their store forever, trying to find things they are not keeping in stock, waiting for an eternity in line, and now they want me to fumble around with all my items, while a drone-voiced machine bleats at me that I did not scan the item right, and I set it down in the wrong place, and . . . I am certain all of this is because they just do not want to pay the wages of the checkers, and they want to con all of us into thinking it is somehow really cool to check ourselves out. I have seen older folks with arthritis and low vision, and young moms with squealing babies and rambunctious toddlers trying to work these self-check outs, and it is not a happy scene. Look, Safeway, these are negative directions with respect to customers. Here's how it feels to me: I have to bag my own groceries, you want me to serve as my own check out clerk. What's next? I expect pretty soon you are going to tell me I have to come in and stock my own shelves! --More minor issues. Much of the time after dark you have to dodge panhandlers and scary looking intoxicated people crowding the entrance, and during the day you often have to deal with endless fundraiser pleas (I do give to charity, but don't think it is a good idea to give cash to people on the street, especially groups I have never heard of). And when you get up to the cash register, they try to make you donate to causes picked by Safeway, as part of your paying for your items. It is uncomfortable. I cannot even imagine pressing people who patronize my business for donations to my favorite charities. The sound ambiance is awful! The default setting is the cheesiest sort of elevator music--Barry Manilow type stuff, really aggravating, sappy tunes you hated when they were first out, umpteen years ago, that are even worse this time around. And this 'music' is frequently interrupted by loud employee code messages. Over and over and over, until you want to scream. "Floral Department, 2 - 0 - 1, Floral Department, 2 - 0 - 1, Floral Department, 2 - 0 - 1." I want to rush over to Floral and say "look, I don't know what a 2-0-1 is, but let me take care of it for you so I don't have to keep hearing about it!!" And then we return to the silken tones of Barry. I need an air-sick bag! There are some nice employees there, but I am really coming to hate shopping at this store! More and more I buy as much as I can at Costco, Smart and Final, and the little produce market a block down the street (same shopping center as CVS). If I was having a good day, it ruins it to come in here, and if a bad day was in progress, stopping in here takes it to rock bottom. Just found some independent support for part of my argument. In today's Wall Street Journal: human grocery checkers are superior in all ways to self-checkout machines operated by customers. And this is not from a hatred of machines--as with the WSJ writer, I favor ATMs over tellers. http://m.us.wsj.com/articles/a/SB10001424052702303492504579115310362925246?mg=reno64-wsj read more

I'm done with this store. While it feels as if their prices are cheaper than the store on Sunnyvale-Saratoga, at least at that store their produce is in decent shape. I don't know what it is, but over the past year or so their produce has gone more and more downhill. Today, I found *obviously* bad avocados all over their display. Enough! If I can't trust them for fresh produce, I'm not going to trust them with anything else. There's so many grocery options in this area, that there's no reason to go back. ETA: I went to the Sunnyvale-Saratoga store after writing this. The produce was in amazingly better shape there, as well as better pricing. Avocados were on sale for 99¢ each. At this store? $2 on sale! Red peppers were on sale for 88¢ each at Sunnyvale-Saratoga. This store had them for $2.49 NOT on sale. I don't know what's going on at this Safeway. However, there's a plethora of other stores to choose from in this area, so they're majorly hurting themselves. read more

Safeway made a mistake, and I am treated like thief. Where: Safeway Store #1196, 639 S Bernardo, Sunnyvale, CA. When: Dec 15, 2017 Bought 4 Starbucks gift cards from Starbucks in Safeway in the morning and I gave them to my friends. Later when checking the receipt I noticed in the itemized details that one of them is shown as not approved even though the full amount was charged on my debit card. Went to the Safeway customer service trying to fix the issue, and the customer service attendant is really arrogant. First I want to buy one extra gift card then refund the invalid card later, so that I can give my friend the new card the same time I recall the invalid card. The answer is No, gift card is non-refundable even if it's Safeway's mistake. And the attendant didn't forgot to remind me that it is my mistake not to check the receipt. So later when I actually got the invalid card, the same attendant said it's the wrong card since the number doesn't match (number on the card and receipt only matches certain digits). Took her 10 minutes through the system and only then she can decide that that's a match. I asked that since it's not obvious a match, can I keep a photocopy of the invalid card in case it's get messed up again so that I know which one is messed up. The answer is no again since now the card is Safeway property and she wants to prevent me from create a fake card to steal the money, even though she's knows there's 0 balance, and security code is unscraped, and it shouldn't be resale by Safeway again. Throughout the process, the attendant is not sorry about the two additional roundtrips I have to make to Safeway, the embarrassment that I have to recall all 4 gift cards from my friends. And only thing she cares about is that I am not stealing from Safeway. I should mention the Starbucks lady is helpful and nice throughout through. read more

This place sucks... The cashiers are usually nice, but that's not the issue. At night this place is so understaffed! Every time I come here I have to wait in crazy long lines while one poor cashier struggles to speed through everyone. Inevitably, one idiot customer brings the process to a halt therefore stopping all forward progress of the ONE open line. Safeway management - you need to get on this staffing issue or even more people are going to keep defecting for Trader Joe's, Whole Foods, and Target for their groceries... read more

Everybody knows me here even district mangers I love the older o.g vato Loco Manger he's so nice & always shakes my hand. The Wells Fargo people are also nice I don't but ciggs here because there about 8 dollars a pack. Parkings great just a lot of idiot engineers that drive like wierdos be careful.... read more

Been going to this Safeway for years . Its a pretty handy one . It has a pretty big Deli area ,that even has Chinese food. It also has a Starbucks. It also has its share of attractive women wandering the aisles. read more

Look, Safeway is a Bay Area staple and it's just a corporate grocery store. So, there's not much to say about this place. There is, however, one quality about this particular store that I've encountered too many times such that I no longer shop here if it is past 9pm--the skeleton crew: Corporate America's new retail practice of screwing the consumer and lining their pocketbooks even more. (And you know what? You, the consumer, are letting them get away with it.) In the evenings, this store is exceptionally understaffed with respect to cashiers. Roughly, after 8pm there is only one checker open and a very long line. You'll be waiting quite a long time while that one poor checker tries to expedite the checkout process; but, of course, there is always some jackass who holds up the line even longer than it already is. It's not uncommon to see people exasperated and leaving before even getting near the cashier. Why did I stay the few times this happened to me? Well, two reasons. Firstly, after working all day I'm just too damned burned out to go get back in my car, wait at traffic lights, find another grocery store, and then experience the same problem. Secondly, I like to watch the pathetic cry-babies and whiners who, while suffering in silence oh so loudly, hum and haw about how ridiculous the service is and make snide under-their-breathe-remarks at the cashier. Please, either have the balls just to leave or shut your spoiled mouth and get back to reality because nobody--not even yourself--wants to hear what's coming out of your mouth. You think life is tough because you choose to wait in a grocery line for 20 minutes? You have no concept of what a tough life is. read more

Had a TERRIBLE experience with this location last night. My mother-in-law had bought a batch of their $5 legs and thighs deal and brought it home for deal. After sitting down to eat as a family, everyone dug in and I noticed my piece was oddly soft and kind of squishy for chicken.When she bought the chicken, my mother-in-law was told by the lady behind the counter that they were cooked in a different way than usual so they would be more juicy. So I passed it off as nothing. I peeled back the skin and tore into my chicken and blood came flowing out. I was convinced this was not cooked. I immediately told everyone to stop eating the chicken, but not soon enough. My sister-in-law had already eaten a majority of her piece which was slightly more cooked than mine, but still very pink and a little bloody for chicken. We quickly threw the remnants of the raw meat back into the box, and drove back to Safeway. At this point, and I was still in a pretty forgiving mood. But then things were made worse. We stood at the customer service desk, waiting for about 10 minutes. Just waiting for someone to show up. Ringers were looking at us, yet no one would come over and assist us. Finally someone in their uniform, who seemed to be off the clock walked over. I heard her ask one of her coworkers for assistance at the customer service desk. "Oh thank god!", I thought. She recognized that we needed assistance. WRONG. Someone came and she asked him to get her paycheck. ARE YOU KIDDING ME? I made eye contact with both of them and they just averted their eyes. She stood a few feet away from us waiting for her check, and I let out an annoyed grunt. He quickly returned with her check and they continued to have a side conversation about her paycheck and how shocked she was about something on it. At this point we had been waiting 15 minutes for someone to even greet us or recognize us as customers. To make matters worse, he offered to cash out her check right in front of us. FINALLY after they had finished their conversation and said goodbye, he looked over at us and asked, "What can I do for you?" I explained the raw situation to him and he picked up the container and examined it, without saying anything. He then proceeded to return the 5 dollars and change to us, still saying nothing. He gave us the money, said "sorry" and sent us on our way. That was it? No complimentary chicken? No consolation gift card? Nothing? I was furious. But having been already emotionally spent, I didn't have the patience or energy to even complain. I just wanted to leave. I could have easily sued for salmonella risks, but all I wanted was some service and dinner. I left hungry and angry. As someone who has worked in the retail, food, and service industries, this was just insulting. There was no greeting, no genuine apology, he didn't display body language that conveyed he was listening and showing concern. He just gave us back our money and expected that to be ok. DO NOT GO TO THIS SAFEWAY. The customer service sucks. And if you have to go here, DON'T BUY ANY OF THEIR DELI FOOD. Clearly their food prep standards are not being met. read more

With so many choices in the area, this Safeway doesn't measure up very well. I can't really put my finger on it... whether it was the few unfriendly checkers I encountered or that I wasn't too impressed with the produce section. Just a big meh. read more

This is the worst Local grocery I have ever seen. My parents who do not know English came here to buy some vitamin C but they made a mistake and took a CoQ10 back to home. When I came home and found that they made an mistake and went back to the store to return. I never expect to meet such a rude and ridiculous so called manager. I still can't believe that man is the director manager since he is just SO RUDE. He yelled that THEIR POLICY IS TO NOT ACCEPT VITAMIN RETURNS, THERE IS NO REASON THAT IS OUR POLICY. I asked if he can show me the policy since I never seen such policy before, he yelled again: I CANT TELL YOU WHY. NO REASON!! SEARCH IT YOURSELF! I was shocked a manager could behave like this. And I searched this kind of policy but I can't find it anywhere. They charged the natural made 400mg 40 soft gels CoQ10 vitamins for $63.99 before tax, I searched this and its price on Amazon is $17.9, on other website the most expensive one is only $28.9. Maybe that's the reason they refused to return vitamins. I will definitely call Safeway customer service and tell organizations like BBB about this unfair thing. This is a huge humiliation to me and my family. Hopefully others can know this ridiculous unfair policy before they go to the store to buy vitamins. Be careful you may get rip off. read more

Safeway - Amazon price $17.9, other most expensive price could be found is $29. Safeway price is $63.99!!! WHAT A SURPRISE! BTW YOU CANT RETURN IT! - Grocery Near Me - Sunnyvale, California

Terrible Pharmacy. Never a Pharmacist here during there posted operating times. Or medication not available till next day. Will refill and charge insurance even if you cancel auto refill. Always an issue and hear other customers complain while in line. Highly suggest finding another pharmacy whenever possible. read more

Manny, in the meat department, needs to work on his customer service or lack thereof...He was stocking the poultry section, and told me to come back in 15 minutes. No problem. Went to get a cup of coffee. Upon my return of 20+ minutes, he had not yet restocked that portion of the poultry counter. No problem. I quietly waited and sipped on my coffee and caught up on my emails. After another 10 minutes, I wait until he finishes stocking and said "thank you" as he walked by in a huff. Nothing, no polilte reply. Yeah, Manny, you have a good day too... Not the usual friendly customer service exhibited by all other employees. read more

Horrible Breakfast! But I think everything else is okay... I work nearby here so I come a couple days per week in the mornings for breakfast. Now I only come if I don't have a choice. The food: I had ordered a breakfast burrito, sausage, egg, potatoes, and cheese. I was thinking it would be good because most of their food is. The tortilla wasn't properly warmed and was breaking. The potatoes were those previously fried potato wedges and they weren't properly warmed either. So imagine this, this improperly assembled/warmed burrito drizzled with ranch dressing! Eww, gross! The sad thing is that this could have been good if everything was cooked properly and the ranch was omitted. The donuts: Um, I got weird hard bits in mine. Which means the dough was not kneaded properly or the equipment wasn't cleaned properly. The custard & jelly donuts were filled beyond capacity to the point that they were just nasty and sloppy, and completely un-enjoyable. Breakfast Quiche- Looked good but tasted so bad. The filling was bland and the bacon was so old and chewy as it was impossible to chew, plus It was brown! How horrible is that? Don't be giving me bad food Safeway! The staff: The morning crew at best is just sloppy and haven't yet mastered time-management. I think you should be ready for breakfast at about 7 at the latest. Sometimes I get there at about 7:30 a.m. and there aren't any pastries, bagels and customers are walking around in a daze because they need to get to work and they're hungry! Their quality is really going down. The folks at the check-out are fine as are the Starbucks baristas. Any other time of day this place is fine, but the breakfast and morning crew needs to be re-evaluated! read more

Sooooo tired of them being out of 96% lean ground beef and roasted chicken breasts! The ground beef they had in the case the other day looked rotten too. Disturbing that they would even try to sell it! I'm going to just start driving farther to other stores to get what I need. read more

The deli counter is ridiculous! There's sooooooi many products compressed together that one does not even know what to look for. Even the clerk said it's time consuming. Good try but not convenient. Took too long!!!!! read more

Went to Safeway on 10/31 at 12:50pm located on 639 S Bernardo Ave, Sunnyvale, CA 94087 to use the rain check I have. The rain check indicated that "Cocoa Puffs 16.7 oz, quality of 4". I looked for exact 16.7oz but there is no such exact oz, so I picked 4 Cocoa Puffs less than 16.7oz which is 15.2oz. When I checked out, Sergieo (or something like that) who was the cashier and also the store line manager, says, he can not honor the rain check because they are not 16.7oz. I tried to explain but he threw a tantrum in an such embarrassing way and crumbled the rain check and threw it out. After he charged me the whole price anyway, I went to the Customer Service with the receipt and got differences back. I felt somewhat threatened and such disrespect that I do not want to go back to this store ever again. read more

Good selection at this Safeway. They have fresh fruits and vegetables. Plenty of parking and the store is quite a bit bigger than some others. read more

Safeway - Baby pineapple! - Grocery Near Me - Sunnyvale, California

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The worst Safeway ever. Rude cashier and indifferent manager. They need to get some customer service training. I noticed that I was overcharged after I unloaded all the groceries in my car. So I went back to the store, I saw the manager and tried talking to him, before I finished I was dismissively, with a flip of the hand,and not a word, to anther cashier, while he went on to chitchat with another cashier. The cashier I was told to see was do busy with another customer, and when he finally helped me, he was rude, chided me for not bringing all the bottles of wine back to the store. Told me he was busy and to hurry up. Then told me goodbye very rudely. He told me if I don't like the way he treated me. To see the manager. So I walked over to the manager who was still joking around e with other cashiers. I tried telling him the situation, cut me off twice and said dismissively the he would take care of it. I was wondering what did he know about what happened. If he did know why did he not intervene? I will not go back to that store and will inform all my neighbors and friends not to go there. It left me wondering maybe I was an older Asian woman that I got treated that way . read more

Safeway - Grocery Near Me - Sunnyvale, California

Has a Starbucks inside and a large gift card selection. Everything else is similar to every other Safeway.

I go to this Safeway, ALL_THE_TIME. Their cashiers are quick and speedy and when there's lines starting to build up at a few stations, a few more will magically appear. It goes without saying, but get a Safeway Card! You'll get great deals and you don't even need to bring it - I just punch in my cell phone each time which is linked to my card and boom - savings of $5-25. Their produce is sometimes not on sale and thus a bit more expensive than Ranch 99 further down El Camino, but if there's an item on sale, grab it! I never buy eggs here unless they're 12 for $.99 or buy one get one free. Same goes for their vegetables, fruits, or really anything. Their meat section is also great - I've seen buy one get one free whole chickens and we often get their super-value pak's of chicken drumsticks which is on par or cheaper than Costco. So, if you're not picky and are flexible with your dining options, you can find some great deals. read more

I was really disappointed when I got home to find that the mac and cheese I bought had expired 6 months prior. I know part of it's my fault for not noticing but I feel like it's the responsibility of the store to not keep past date items on their shelves or at least the cashier could have noticed as the scan code was right next to the expiration date. read more

This review is for Arlene at the Bakery. I ordered a 10" 2-layer white birthday cake with white buttercream filling and white buttercream icing. I wasn't sure on the colors to decorate the cake, but after much back and forth, I decided. I wasn't quite sure how it would turn out since there were no birthday cakes on display which were good examples of the colors I wanted. The cake turned out to be absolutely beautiful and incredibly delicious. I want to especially thank the very charming and patient Arlene for her help. read more

The options can be limited compared to most Safeway's. This is most likely due to how they cater to the large population of foreigners and elderly populations in the area. This means a lack of pork items and a larger selection of ensure and adult diapers. But for staples it has them. read more

I've been to this place a couple times. There's nothing special about this place. As long as they have what I need, I'm a happy camper.

This goes to the whole Store and how my experience was. The Store manger Vector was a complete asshole never cared for anyone else besides Some of the females always tried to set u up and fail or even try to get rid of you. Some of the employees would steal lie and never help you when you asked for it. Going to Starbucks you see certain Employees go in make their and not even get charged for it and it was to come to that the cashier would only charge for a water cup. read more

While it's not new, this is one of the better Safeway stores around. Always well-stocked, much better than others nearby. And they have Tesla superchargers as well as free Level 2 chargers for customers with EVs. read more