Store has gotten so much better in the last year or do. New manager from the Santa Rosa store, so I…read morewas told, was brought over here and she has really flipped this store around. The shelves actually have stuff on them now

This CVS is clean and all the employees working there were very friendly and helpful. All of the…read moreshelves were neatly organized and you could easily check out using the cash register or through their self check out machines. I went there because I needed a passport picture because my passport had expired. There was no line, which was great. An employee helped us right away. This was a quick process, which I appreciated. They were kind and the process was seamless.

Nothing makes me happier than walking into a shop and seeing a cat. Does anyone else follow…read morer/bodegacats on reddit? Seeing a happy, healthy, sleepy kitty lounging in a store tells me that the staff and the local clientele is kind and whimsical. The world needs more bodega cats, truly. Apparently this kitcat is named Miku and while he does have a human, he spends most of his time roaming town, and clearly lots of time at this CVS. Other than Miku, I thought this CVS was relatively well stocked and very clean. While there was a bit of a line at checkout and I only saw 1 staff member, she was kind. We found what we needed and were in and out quickly.

All of the negative reviews are from cranky out-of-towners who seem to be unhappy with life…read more Store is well stocked, and I've always gotten friendly service there. The pharmacy can get busy at times, but that's pretty normal during peak periods.

The service was great. Young lady saw I was looking for something and she assisted me with it…read more The restrooms were clean along with the rest of store. The cashier was personable and helpful as well.

BEST PHARMACY Of the pharmacies here where I'm living,…read moreRite Aid is the best and most reliable. Head PHARMACIST: STEVEN BOOTH Contacts: Diana and Lisa and one other woman Pharmacist have each given me caring feedback to my questions and continue to help me feel welcome every time. Each is patient and kind. I actually head straight back to the Pharmacy with a quick look over the products on the way out. It is helpful that this store takes care in not over stocking with unnecessary choices. Cashiers are busy and always thoughful with me, because --- I am kind and thoughtful and patient with them !!!!!!!

I was there around 5pm. The cashier area seemed very understaffed and under stocked. The cashier…read moreseriously let some people cut ahead in line. Wow so rude to everyone there. There was was like six people in line all waiting and she just let people cut ahead, that is so disorderly of the employees to let that happen. The cashier with the Ana nametag was there she seems too doating it's kinda off putting. To improve i think some of the employees need to watch more training videos. And management might want to hire more people. Cutting in line stuff bugs me. On a lighter note I like the inventory, I like all the stuff I buy there. Most days I go there things go fine. Most days are fine there

Mathew at the counter made my day! I have been battling to get my diabetes test strips 3 months at…read morea time. I went to My Dr, Walgreens and my insurance company. An ,I wasn't dotted or something. While there picking up meds I asked Matthew to look at it and was able to order a 3 months supply. Saved 8 trips per year. Thanks to Mathew

New staff.... new director....new mess. Poor communication. Making up the rules as they go. Never…read moredo what they say they will. Prescriptions are never ready when they say. And so arrogant now..... what happened to our old town pharmacy.

Very friendly pharmacy staff but my prescribes are often not ready when promised. Check on your…read moreprescriptions before you shop to avoid prolonged wait.

I had my three prescriptions transferred from Cool village pharmacy in Cool Ca. After moving to…read morehealdsburg this week. The pharmacist at the Healdsburg Safeway Pharmacy handled all of them efficiently. When I came in this morning to pick them up, all of them were ready . And she greeted me with a smile. I will definitely be a regular customer, as she really knows how to handle the pharmacy , thanks again

Used to be very good but recently the staff seems harried and disconnected. The counter lady lit…read moreinto me after telling me the medication was."not available." I pointed out that it had been 4 days since the prescription was sent to them but instead of problem solving she was agitated and very rude. The pharmacy did not find a way to get it and quoted a ridiculous price, for something other pharmacies readily have at 1/10th of their price. I suspect a good portion of people standing in line have some illness or incapacity. I do, so some courtesy would go a long way to making life more manageable. It used to be good there, but I will not use Healdsburg Safeway on Vine St anymore.

According to the phone message today, May 24th, the pharmacy has shut down they sent prescriptions…read moreto CVS in Sebastopol. 25 years ago we had a Pharmacy and then it shut down for a couple years let's hope somebody else moves in.

If I could give 0 stars I would. I have been coming here to…read morethe Forestville Pharmacy my whole life. I always remembered it to be a friendly, family oriented place that I looked forward to going to with my mom. Well I recently moved back to town and things have taken a turn for the worst. Staff are rude, unhelpful, and have an extremely entitled attitude. There was ONE woman who was actually trying to be helpful, but the other staff (two younger girls) bashed her down and acted like she was dumb for asking questions and trying to help me. I tried SIX TIMES over the course of a week to get my prescription and they kept giving me the run around. By the 8th day of trying, I said forget it and I am going to Sebastopol now. (Which Sebastopol family pharmacy has been SO much better already) DO NOT WASTE YOUR TIME WITH THESE HELPLESS PHARMACISTS. Save yourself the time, energy and headache, and just go somewhere else. Sad to see this place go so far down hill.

This is one of the worst pharmacies I have ever had to deal with. Absolutely, NO concern for the…read morepatients needs. They work on their schedule and show an attitude of, "I'll get around to it when I'm ready"! They are clearly understaffed and the staff that is their walk around with a look of dread like they hate to be there. I am VERY disappointed in their lack of concern or care. Not what I have experienced at other Safeway locations.

Terrible!!! I needed an emergency refill for my medication. My home pharmacy said any pharmacy here…read morecan call to verify the prescription, no problem. This pharmacist at Safeway pharmacy rolled her eyes at me and acted as if I was putting her out. She looked at me and my daughter up and down. We were a little messy having traveled cross country. Did she refuse, to help because we looked back country or was she just unhelpful/incompetent? They were life-saving meds, either I get them refilled or I'm in the hospital. She was so horrible, I left shocked at how I was treated.

I am giving them five stars because they deserve it. I go in monthly for my medication, which is a…read morecontrolled substance. Every other pharmacy in my last 7+ years of recovery from opioid addiction has treated me less than, or like I'm a criminal because of the specific medication I'm on. This pharmacy has not one single time EVER greeted me with anything less than smiling faces, hi, how are you's, and have a great day when I'm leaving. They're quick and always have my meds in stock. The pharmacist herself is an absolute angel. She always goes out of her way to smile and say hello and goodbye. Thank you vista pharmacy, for treating me like a human being and for always being so courteous. I can't thank you all enough for your continuous kindness. 5+ stars!!!

If I could give negative stars to the customer service, I would. Some of the girls that work in the…read morepharmacy have a real attitude problem and lack of skill set, especially the young lady that works at the front window with the long curly hair. Im not sure if it is a hostile work environment or what is going on in there but there were many instances of lack of patient care, inability to do basic follow-up calls to the provider regarding medications and actual passive-aggressive AND aggressive presentation on the phone and in-person. The fact that this standard of care is permitted in this health group is beyond me.