Always ready when promised. Knowledgeable about insurance. They delivered once for free when…read moresomething was delayed.

I come to this spot for SpeedX package drop off since it is the closest one. Unfortunately , the…read moreworkers here will deliberately ignore you and make you wait 15+ minutes for a package drop off even if they see you standing there with a package. There was other customers as well, and they don't bother letting you know they'll be right with you or if I can just leave the package there which will be scanned later. I had to ask if I could just leave the package instead of waiting around to have someone help me. The girl working also was super dismissive when I asked too. Terrible.

Very helpful. Healthcare is difficult to navigate these days. I despise chain stores and these…read morefolks are friendly and kind.

Not a friendly pharmacist Wednesdays . I will never ever go in Wednesdays again…read more Stressful situation, totally stressed and overworked, pharmacist and unfriendly, and has no time to explain details

I was a loyal CVS customer for more than 40 years, so switching pharmacies was not an easy decision…read morefor me. If you know me, you know I don't like change! But after months of dealing with long lines, prescription delays, and increasingly frustrating service at times especially after several Walgreens pharmacies closed, I realized I was spending far too much of my time just waiting. Making the switch to Cureall Pharmacy has been one of the best decisions I've made. From day one, Mini and Maya have been absolutely incredible. They are knowledgeable, proactive, and genuinely care about their customers. One experience really stood out to me: I needed to refill one of my husband's prescriptions that, with CVS, always required me to chase down his doctor's office before it could be filled. Before I even had a chance to call the doctor, I received a text from Cureall letting me know the prescription was ready for pickup. I was amazed! As a small business owner, I also appreciate supporting another local business that truly values its customers. The personalized service, attention to detail, and the fact that there are no long lines make every visit a pleasure. If you've been thinking about changing pharmacies, I can't recommend Cureall Pharmacy enough. They have exceeded every expectation, and I only wish I had made the switch sooner. Thank you, Mini and Maya, for reminding me what exceptional customer service looks like. You have a customer for life!

Tried this independent pharmacy for the first time this week, it's definitely a winner! At age 52,…read moreI am newly starting to use estradiol gel 0.25 for menopausal symptoms. When my doctor first sent the prescription to my usual Walgreens pharmacy, the immediate response from them was "delayed, out of stock, we've ordered more." I had to call to different Walgreens to hunt down a box, which was an annoying waste of my time. This time, I simply had my doctor send the script to Cureall as they had a box in stock. I paid online through their Nimble Rx app using my HSA card and picked it up yesterday. Easy and fast! Mini, one of the Pharmacists, also gave me advice on an alternative to Azelastine nasal spray. I look forward to using this pharmacy going forward as a better and more personalized option to Walgreens. Plus they are literally a 6 minute drive from where I live.

After spending so very much time waiting in line at CVS and Walgreens over the years, I'll never go…read moreback now that I've found this pharmacy. It's not fancy, but it's the best. The pharmacists are all very pleasant and helpful, and I'm in and out of there in no time.

I have used Walgreen's for twenty-something years and just recently they stopped accepting my…read moreinsurance (Blue Cross) So I was forced to seek pharmaceutical help elsewhere...lol So I decided to give Lucky's a try. And to my surprise they were great! The clerk had to call my insurance and figure out all this insurance stuff, which meant long hold times and required a fair amount of patience. I think it was because it was my first visit, my medicine wasn't coming up as covered under my plan and their system. They were nice and very prompt when calling me to update me, every time something changed. They got it all sorted out and I got my prescription and was happy! I will continue to go there.

Love All the staff they are the best he was so helpful with…read moremy cat baby she passed last year and Santa Fe was so kind to me

Very nice staff who are helpful, professional and accommodating. I've been going here for years…read moreand am grateful for their service.

I can't say enough about Cate! :D She genuinely cares about you as a person. And not just in that…read more'nice to chat with' sense, where you walk away with a spring in your step and a smile in your heart. (Which you will. :) ) No, on top of that, she also cares for you in all the meaningful ways a pharmacist / business-owner can. She takes the time to... - make sure all the insurance details are worked out ahead of time - double check what your copay will be for a new medication - anticipate shortages and talk through likely solutions - consider how your medication affects you more globally and, if you want, talk through those issues and potential alternatives And she'll do it before you even ask. Because she cares. She wants you to be well. I've gone to other small, independent pharmacies. I like them because they're locally owned. I like them because when you talk to the people there, it's usually the same people - not a giant rotating cast - and that matters because it means less "I don't know who told you that but..." and "above my paygrade / not my job." I like them because their wait times are almost nil, especially compared to giant chains. I like them because they're able to pivot more easily when a wholesaler or manufacturer is having a problem. Some independent pharmacies are ok, others are good. Cate's is GREAT. Because Cate is great.

I am extremely pleased with this (new) community pharmacy and meeting Cate. I love how honest she…read moreis and how much she is looking out for patients that come in with medications. I transferred from a big retail pharmacy and while I empathize that those folks are overworked and understaffed, it was really difficult to get a hold of any of them to get my C2 medications filled on time unless I were to go in person, ask them to fill it, and then return another time for pickup. With Cate and Wellcome, I can easily send a text or call. However, because Cate knows I will regularly need these medications, she works out the calendar to know when they can be filled and tells me the dates. Parking is easy in the El Paseo plaza - it's in the section of the plaza next to Saratoga Avenue - a little northeast of Lawrence/Quito, next to a traffic light. It's been such a delight these few weeks knowing my medications are handled in a timely and wonderful manner. I really appreciate the care Cate provides and her desire to be here for the community. It's so nice to be able to develop that relationship with a pharmacist as many retail pharmacists don't get the chance to do so with their patients due to the volume of their work.

So my doctor prescribed a vaccine that per my insurance, I'm not qualified to take. Because of…read morethis, no mainstream pharmacy would give me the vaccine, even if I paid in cash without insurance, because their systems would not allow them to give it to me. Valley Care Pharmacy was able to give me the vaccine that my doctor wanted me to have (paid cash) and their system worked!!! Love this!!! Support Independent Pharmacies whenever you can.

They went above and beyond to help me fill a much-needed prescription on Christmas Day!!read more

Poor communication, misinformation, dishonest to insurance and customer about realistic medication…read moredelivery date. Send canned, pasted messages with unclear info and then respond in defense of their errors (versus a "customer is right" stance). Previously have sent me another customer's info via message (HIPAA violation). Have failed to get signatures when delivering expensive meds that I requested to confirm delivery of. Unreliable for use for high-acuity meds for IvF and early pregnancy support. Barely deliver enough meds so constant, frequent refills are needed- really have to keep on top of everything (and them) because you never know when they won't be able to deliver a med on time. Two of my meds are currently unavailable and one is being filled thru another pharmacy/ alto claims it will reimburse but who really knows?? For a concierge level delivery pharmacy, they really under perform.

We have used alto pharmacy for 4 years now and absolutely love it despite some hiccups…read more Alto makes managing prescriptions much easier. The app is easy to use, refills are simple, and delivery is convenient and generally reliable (except for a few times where our meds were delivered at the wrong address, but their customer service was good and they fixed the issue). Customer service has generally been responsive, and communication around deliveries is clear and fairly easy to schedule for delivery or pick up. Overall it's been a positive experience