A nostalgic stop in the historic district of Grants Pass, this old-fashioned soda fountain serves…read moreflavored phosphates, fountain sodas, floats, ice cream and shakes. We had just eaten lunch, but we couldn't resist going inside, sitting at the counter and ordering a root beer float. I've had root beer floats before, but I had only seen soda fountains like this in movies--and I had to look up what a flavored phosphate drink was. The two young women working behind the counter were friendly, although they seemed rather busy. It was a fun stop and a little step back in time the root-beer float wsa great!

I was really excited to discover that there's still an old-fashioned soda fountain in downtown…read moreGrants Pass, so today I made a special trip down there to get a banana split. At first, I was impressed--it was really good. Unfortunately, things went downhill about halfway through. I felt something hanging from my mouth and initially thought it was a strand of hot fudge. When I pulled it away, I realized it was actually a strand of hair. I looked for the girl who had made my banana split, but she was gone, so I got the attention of another employee and showed her the hair with ice cream still hanging from it. She looked disgusted and said, "Ewww!" She took the hair, washed the ice cream off it in the sink, and then came back and apologized. What surprised me was that she simply walked away afterward, leaving the rest of the banana split sitting in front of me as though I might continue eating it. After waiting a few minutes, I got up and spoke with a man behind the counter in the pharmacy section of the store and explained what had happened. He apologized, but he didn't offer to remake the banana split or refund the $7 I had paid for it. I could have made a scene or demanded my money back, but instead I just walked out. I was really disappointed because I had been looking forward to visiting an authentic vintage soda fountain, and the experience started out so well. In hindsight, I definitely should have asked for my money back.

This store is always clean. There is a safe box to drop off and discard old medications…read moreconveniently located at the pharmacy. Based on these two factors, their score is high.

Quite possibly one of the rudest pharmacies I've ever had to deal with. One employee in particular…read morewho is rude, condescending and seems just generally miserable and takes it out on everyone else. The whole location itself seems to be going under. I can't say I'm surprised.

Slow service, I was told to come back for my prescription in 20 minutes and when I came back,…read morewaited 10 to be told they need to fill my prescription

This is the worst business I have ever delt with. The Manager, Britney is way over her head. You…read morecan't reach the Pharmacy. YOU get put on hold and for 49 min there was always "2 people in front of me". Called for the manager, Britney. She transferred me, got disconnected. I called back and ask for the GM. She could not give a good number after THREE TRIES! They a rude, take forever and they can't keep staff, wonder why, the manager is an idiot.

Excellent Customer Service!…read more Short wait for Rx. Doo Dads to look at during short wait for Rx. Nice candy selection. Nice selection of greeting cards. Will work with uninsured customers to find the absolute best price on prescription drugs. Did I mention excellent customer service?

My dog was poisoned by a prescriptive medicine, Fluorouracil, a cancer cream that is poison to dogs…read moreand for which there is NO antidote. It is apparently commonly prescribed, but there is NO warning on the label about how poisonous it is. The common warning " May be fatal if your pet licks or ingests" is printed on the box in small type. Not only was I not told the product is a poison at the time I bought it at Fred Meyers Pharmacy, but when I went back to the store to tell the pharmacy manager that my dog, along with 99% of all dogs who lick or ingest it, die, her response was "I've never heard of that in twenty years as a pharmacist, I'm sorry" with a dismissive gesture and tone. I think that a pharmacist, especially the manager of the pharmacy, ought to be educated as to what the pharmacy is dispensing. It makes me think that this pharmacy is lacking in basic care about its clientele, and in education about what it sells.

Was just at Fred Meyer pharmacy in Grants Pass. Loads of packaged prescriptions thrown all over the…read morefloor. Quite unsanitary. Disgusting.

Staff needs to improve customer service skills . Came in…read moretoday with a bit of a mixup in communication and staff did not help to make it clear what the problem or issue was rather than giving sass . Unsatisfactory.

If you want to spend a stupid amount of time, have your prescription sent here. Urgent Care did it…read moreon accident and now 2 hours later here I still sit waiting for an antibiotic for my disabled son. Jolyn said "sorry we didn't know you were here", a few minutes ago and she would hurry it up and hopefully it would be "only 20 minutes". This is why we don't normally use Walmart for anything, it's like banging your head against a brick wall. Grants Pass has turned into a joke for healthcare and prescriptions all the way around. Walmart is a waste of time.

They will not answer their phone. The doctor accidentally…read moresent a prescription to this pharmacy. I have been trying to call them nonstop for 45 minutes and nobody will pick up. It is a five minute or less phone conversation to find out if they are refilling a prescription or if not I can cancel it, so I can get it sent to the right pharmacy. instead, I have to load up my newborn baby and drive all the way down there to stand in line to have a less than five minute conversation to find out if I can cancel this prescription or not because they will not answer their phone.

Last month, the automated system informed me that they could mail the prescriptions so I filled out…read morethe form online. The next day it asked me to fill out the same form. And then the next day again. The prescription did not show up in time and these are vital prescriptions. The kind that if you miss a dose, your system goes haywire. so I drove the 20 miles into town to speak with them. I had called and been assured that it would be waiting. However, because it had been picked up by the post office five days previously and we didn't know where it was they couldn't refill it but they could sell me some over the counter. OK. And three days later the prescription arrived. Who knows what the post office did with it or whose fault it was. This month there was no notification so I called in and they no longer have that prescription in their system according to the automated system. I waited on hold for 20 minutes going round and round in the system on the phone to talk to a pharmacist whoI was never able to reach. I don't understand this. You're a business who is responsible for peoples health. So we're going to a different pharmacy after two years of trying to negotiate with this one.

"Service" Drug is an oxymoron…read more The best thing they have going for them is their greeting card selection. It's better than the grocery store on the far north end of town. Their pharmacists have an unnecessary air of superiority about them and there seems to be quite the turnover in "counter" people. I've noticed that for those with private insurance the service is a little better, maybe 3 stars. For those on public assistance (Oregon Health Plan), the service is (maybe) one star and for those in between ... the uninsured, paying cash, two stars. I take my business elsewhere.

Great small town drug store! Friendly & competent service…read more When you need special service, get Lori to help you. There isn't anyone more competent there! She's wonderful, knowledgeable & excellent customer service! They also have a post office, which is very convenient. I live about 10 miles north of down town. I do all my postal needs there. I only get my prescriptions filled here. They're next to Dollar Tree, so I slip in there & see what bargains I can find, usually pet food...

All the employees are overworked, yet they still do their best to put a smile on and help. The…read morenight crew that works there moves with a purpose, they too help out and set the high standard of customer service. Thank you Walmart.

More disappointing experience. Walmart refused to repair my tire. Even though I made an…read moreappointment, they refused. I suggest not having your car repaired here. Absolutely horrible people. Infuriating and unacceptable. I had my tire repaired for FREE at Les Schwab , no appointment needed. They were so much nicer. I hate this Walmart.

This place is amazing ! the customer service was incredible! my cousin came there to find a walker…read morefor my mother, and they not only had the specific one we were looking for, but we also got it at an incredible discount !! thank you guys soo, soo much!! our appreciation cant be expressed in words!!

I'm in need of lifetime medical supply of urinary catheters and wanted to connect with a local…read morecompany to supply them. After 8 attempts by phone and 2 voicemails (when that finally answered after many many rings) I have given up. I heard from another local pharmacy who was very helpful but, don't take my Ins. - that I could try Rick's Medical Supply but, rumor is THEY DON'T ANSWER THEIR PHONES!!! Boy was that right on! And local businesses wonder why we go to the internet! I do not recommend this company - you'll just feel as frustrated as I have felt.