Nice friendly people and great gift selection! I bought a few cute items and some stationary. A…read moremost stop when visiting Astoria.

One of the last of the "independents" Owned and operated by…read moreEd and his family, this is what service used to be....

I have been a client of theirs for many years. My C Pap…read moreneeds replacement and I have been told by my provider, who is now in Portland that I need a replacement. The woman who answered in Astoria was rude and and told me that I wasn't qualified for a replacement. I would have to wait another year. I then I got a text from a Brad in Tillamook that I am qualified for a replacement. I called that number and was told that they don't have a Brad working for them. She didn't ask for my name to look up my case or anything. I am very disappointed that they were so rude and unhelpful. I have to either rent a machine or buy one. I am 71 years old and have central sleep apnea from a stroke. I am on Medicare and can't afford either option. I worked in sales for half of my life and if I answered the phone I would do anything in my power to help my customer.

I contacted the Tillamook office to have a medical alert device placed in my parents home. They…read moretold me the cost and we discussed putting in one with the fall detection. It was then scheduled for the following week to be installed. On the day of installation they never showed up or called. It was not until the next day when I reached out did we find out that the device was on back order and should be at their offices in the next few days. Three weeks later and many phone calls to them (they never called me) we set up a date to get it installed. The device was installed on a Thursday. Within 30 minutes of the tech leaving (techs were great) the device began to go off for no apparent reason. My mother was up half the night answering Life Alerts calls, afraid that they were going to send an ambulance that she would have to pay for. The next day I contacted North Coast Home Health Services about the issue. They said that the fall monitors are very sensitive and that they are usually only given to patients that are bed ridden. Nice to find that out three weeks later. I asked them to switch to the regular monitor. They had a tech there that day to replace it (again tech was great). Within a half hour the devices started going off again. It went off 5 times in the first hour. In talking with the callers they said that we would need to contact the techs about the problem. We called at 4:45pm, but both offices were closed for the weekend. The device was unplugged so that it was not going off all weekend. We called on Monday morning and explained what happened and asked them to come and pick up their equipment and issue us a refund. They said that they would send one out that day to get the equipment but that no refund could be issued since they techs did their job and since we started the service for the month. We are now out $130 for a device that did not work and a month subscription that cannot be used. Cannot be more disappointed with the lack of empathy and customer service we received from this company.

If there was a competitor national chain we would move our prescriptions there. We waited behind a…read morecar which was eventually served so we pulled up to the window and the two people inside were too busy to talk to us. We had a dinner reservation so chose to give it priority. Based on history we knew that being at the drive through was no guarantee of immediate service.

This Walgreens pharmacy is the definition of inefficient and slow. Prescriptions are supposed to be…read moreready for pickup. They aren't. They tell you a 'few more minutes', which is 30 minutes at the LEAST. Complete joke. After 35 minutes, I left. I picked up the prescription 10 minutes later, after stopping at the UPS store. The prescription was in the bin. The clerk never looked for it the first time she helped me. Just routinely said, "It'll be a few more minutes." They need to open up a food court or Starbucks in there for the amount of time they make you wait 'a few more minutes'. A joke; a shockingly inept team working at the pharmacy there in Warrenton. I'd have more confidence in a group of Jr. High School kids working in there. When I was asked by the clerk if I had any questions for the pharmacist, I replied, "Yes, if my prescription was ready the whole time, why did I have to wait?" She got snippy - "Look, we're really busy; we're doing the best we can." But are you? Wouldn't doing the best you can include checking to see if the prescription was ready BEFORE telling a customer it wasn't ready and have a seat to wait? I would highly recommend going ANYWHERE else.

It really should be illegal to charge more for items than what is on the tag. Today was really…read morebad, over a dozen pricing errors. They wont allow you to 'fix' while in line, you have to go stand in a long line with one overworked customer svc person, and its a major hassle, especially if you're popsicles are thawing. I am an astute shopper - I'm expert on using their app, clipping their coupons, reading the ads before I shop, etc., and to boot I worked grocery early in my long career. These were genuine errors. We've had to endure a near year-long revamp of the store, its nearly finished, and I've yet to to see ANYWHERE any improvement in the experience. Its mind boggling how much money they spent to achieve NOTHING. When I was a checker, they came out with the most efficient way to process items; customer puts product on belt, the employee scans it and puts it right in the shopping bag. Boom, handled once! Super efficient! A few years ago some idiot with no clue how checkstands operate came up with the bright idea of having the checker scan it, put it on another belt, where another employee bags it. Handled TWICE. And this store NEVER has 1:1 checker/bagger. Today there were FIVE checkers, and ONE bagger. Fred Meyer continues its increasing abuse of plastic. Too many instances to write here.

This store is AMAZING, store clean, well stocked and super attentive, helpful and friendly staff…read more They have a super deli full of great ready made stuff for picnics and quick meals at home. We grabbed a Thai spaghetti salad and it was absolutely wonderful. Update: Came back today 7/11 to get some more Thai salad. The deli case was so clean, everything was freshly made and ready to for take out.

best pharmacy i've ever gone to.... great customer service!!! marian is always smiling!!!read more

Kit's House of Health is so fun -- and so relaxing. Kit is knowledgeable and caring and the entire…read morespace is soothing and calming. I loved sipping tea while having a foot bath, and taking a zero gravity chair massage was great! I highly recommend it for de-stressing and for treating yourself to the best kind of treat -- self care.

A very fun store with a good variety of unique gifts, as well as healthy tinctures, teas, etc. The…read morecashier who helped us was fun and funny. Some of their items are for those who aren't easily offended; edgy and unique. And, we were thrilled to find that they offer a lovely, little variety of gluten free baked goods. Just delicious! Definitely worth a visit when in the area.

Tags on food items misplaced. Customer service took too long to admit their mistakes.read more

I went in, in a rush to get my daughter a quick change of pants and a travel bag. The lady in a…read morescooter running the self checkout stopped me to search the bag I was buying then asked if there was one like it back there because she had messed up the zipper. I told her I'm in a hurry and I left so as to not inconvenience myself to walk back, grab another bag to again be searched. This has never happened to me in a Walmart and was very off putting. Other than that the store was very clean.

Pacific Coast Medical Supply in Astoria rocks!!! Not to be confused with Pacific Medical Supply in…read morePortland which (at least in the mishandling of my stuff by one of their employees) is pathetic. This place has all of your home health care needs, diabetic supplies, durable medical goods, CPAP / BiPap Machines, special shoes, inserts, orthotics, and more. I highly recommend them for their professionalism, over the top friendly service, personalized care and attention, and ease of ordering. They handled for me in one day what it took the other P-word place in PDX 3 months to still fail and fowl up. I am still amazed and angry that I wasted so much time with that ass-clown. So most everything you could need as far as medical supplies are concerned, really awesome staff, two cute Doxie dogs, and one massive Great Dane make this the best spot in Astoria for doing my medical supply business. The uber-gorgeous redhead who gets my sick sense of humour and is my customer service representative doesn't hurt either. (wink) There is a reason that they have been around for so long and have a solid reputation. Great family run place.

Quoted me one price, billed me 300% more. I protested. They added a late fee and threatened…read morecollection. Avoid this place like the plague.