Honestly at the store you never know today I got a good and bad experience!…read more As soon as I walked in there they were 3 people, 1 helping a customer in the register the other 2 with no customers. I approached the two with no customer and I asked if I could have a passport picture, the lady (Kathy) without even looking up said to me get in line I asked which line since there were no lines at all nor signs , she got upset as if I'm dumb and say the passport line which I asked where is that line , there was no line... the cashier (Jessica) that was with the customer was free by then and told me they had someone ahead of me nobody was there till later on, I guess they were walking around store while waiting for someone to come and take the picture because they had kids. Jessica was extremely professional and patient with the family that needed passport pictures she took the time to make sure the picture was perfect she was taking pictures of children for their passport that can be very challenging. Honestly Jessica's customer service is a hard 5, however my first impression was really bad based on my experience with Kathy, however I'm glad Jessica helped me with my picture. When I paid a gentleman helped me he was nice too.

If I could give zero stars I would! This place is horrible and they aren't even my pharmacy I go…read moreto. My Pharmacy was closed today and I needed the medications right away. When I got there the lady at the cash register was super sweet. I was given my prescriptions, I then got in the car and opened the bags to make sure they were correct. So glad I did because I noticed that one of wasn't even mine as the prescription had someone else's name and it was the medication I was prescribed. I then went back in to let them know and the pharmacist acted like I was lying. They never wanted to admit they made a mistake or anything. Wanted to make it sound like I had my prescription the whole time, but like why would I have someone else's medication on me ?

Very helpful staff. I asked for crutches and they…read moreimmediately checked if they have. Once verified they immediately advised me on how to get it purchased and delivered.

Pharmacist is rude as shit…read more Needed medication for my son . After 1 hr of being on hold he acted like we were disturbing him

This is a small privately owned pharmacy, perfect for all of your prescriptions…read more Say goodbye to the big chains, come here and speak to caring and knowledgeable people. They will work to resolve problems so you don't have to play tag between insurance and doctors all day.

Today I transferred all my meds to Jatin. Month after month of having issues at Deer Valley…read moreWalgreens was giving me panic attacks. They could care less if you get your meds or not. Jatin helped me immediately in a timely, professional manner. I have never been more happy to give my business to a local business. I feel truly blessed to have been referred to him. Thank you Jatin.

I'm not usually one to write reviews for chains like this (jk look at how many reviews for chains I…read morehave) but this rite aid went above and beyond today to help me find exactly the stomach medication I needed. I typically end up going to the rite a few miles north of this one and the service is awful (you have to even ring a bell for an employee to come out from the back).. but this rite aid is super attentive and better kept in my opinion.

Was looking for a Covid test, as I was walked into CVS I asked the cashier where the Covid test…read morewere as I needed two. His name was Manuel, and he said I have them here behind the counter. He then told me they have the CVS brand or they had the another brand that only came with one test while the CVS came with two test per package. I choose the CVS brand as it was a better deal.

Got a tattoo. It was awesome. Jonny is a master of his craft. Thanks man…read more Came in as a walk in and was able to get my ink done right away!!

So I just got my first shot from RiteAid in Antioch. They…read morerefused to schedule my 2nd dose & said they would call me when it's time... Everywhere you look it says - you will be scheduled for your 2nd dose when the first dose is administered. ‍ I questioned them and they said no. They didn't tell me what shot I was getting - I had to ask. They didn't tell me about any potential side effects & when I asked they said please refer the huge pamphlet we just gave you. They gave me the shot and said ok you can go. I asked - aren't I supposed to wait - they said wait in your car and if you have a major reaction please come back inside This is the RiteAid that serves the "other side of the tracks" in Antioch. When I took my mom to Pleasant Hill they explained everything. Thankfully- so I know what to expect. Like right now I'm icing my arm (which is what they told my mom to do). But at least I have my first shot - who knows if I'll get my 2nd dose ‍. I wasn't left feeling very confident. And also, can they please clean that place - it just felt dirty there. BUT I was greeted when I came in by a staff member at the front and they asked if I needed help & directed me to the pharmacy. They are the reason there's 2 stars instead of one!

We have been going here for years now and today it took a turn. My husband has been waiting on his…read moremedication, I called on Monday morning and spoke to the pharmacist named Alex I believe. He said he was going to order the medication so that we could have it before Saturday which is the day my husband has to take his medication. It's now Thursday and still no text letting us know status. So my husband calls and he's told that as of Friday last week they will no longer carry that medication so his best bet is to go to a CVS pharmacy. Why couldn't they have told me that when I called Monday or have someone call us to let us know whats going on??? So unprofessional! This isn't the 1st time either!!! Smh I suggest go somewhere else. Not here!!!

This is the worst pharmacy ever. I've basically gotten attitude from every pharmacist there. The…read morefact that they try to make you feel stupid for asking for your prescription and if the dr didn't send it correctly " oh no , it's out of their hands to actually help the problem. I can only imagine how they treat people that need serious medication. I never write reviews but this truly pissed me off. Thanks to the older blonde woman trying to belittle me in front my kids!! They might as well just shut this place down. They are doing a disservice to the community.

This Walgreens isn't anything fancy, but it usually has all of the staples you're looking for. The…read morestaff, for the most part, are courteous enough and the store itself is cleanly and orderly. I frequent it often out of convenience but am always a little annoyed that the prices seem a tad more expensive than other stores. However, it'll do and it typically has what you need. I will say that it's also typical to wait a while here. The line can sometimes stretch to the photo counter--usually as a result of there being only one cashier to handle a throng of customers. Also, if you need an item to be unlocked or any form of assistance from the staff, you'll also be waiting for a while. Oh, and watch out for the curbs in their parking lot. Straight gruesome.

This is the worst walgreens I've been! Ask for help on the machine thing that you need to push…read moresince the item I want is locked! Press the machine been waiting for 20 mins for someone to come and help me with the item I need. But it surprised me I didn't get any help. Left and didn't get any stuff!

2271 Balfour Rd Brentwood, CA 94513…read more I was here on a warm Thursday afternoon around 5pm. Temps were up in the 90s. I planned to just pickup a big bag of cough drops and go back to work. This Walgreens is about a medium sized store. It has a Photo Dept, Pharmacy, and Drive-Thru Pharmacy. It's a clean, well stocked store. I found a big bag of cough drops for $7.99. But at 5pm, it was a bit short staffed with one cashier, and one person in the Photo Dept. The line got pretty long, and the photo clerk had to come help by opening the 2nd cash register. They called for the Manager, but no one showed up. Took about 10-mins to get out of that store. So, overall a fair experience. Plenty of parking in plaza lot Right next to Hwy 4

This Walgreens is the one we visit for all our pharmacy needs…read more Not only is it conveniently close it is also very clean, spic n span and always well stocked The staff too is very friendly and efficient. Service is always with a smile

I have been using this pharmacy since I moved to Concord in 2019. Since then I've seen dozens of…read morepharmacy workers come and go. And the current CVS pharmacy staff sweating their asses off to fur-fill orders. I see their gates being protected like Mama Bears before their shut down between 1:30-2:00 p.m. Let's also mention their cash registers. They're constantly locking up at the pharmacy and if you haven't happen to you at least once in the last one month, well you're not part of the club.

If I could give this CVS location a negative zero I would…read more There's a good reason why this location has 2.2 star rating. It's quite alarming. My first, and last time doing business with this location. At first, Vanessa the store Manager seems to be kind, and helpful. I've attempted to contact her numerous times without any response. Eventually, she gets around to returning your call Several days later. With many excuses behind the incompetence. I discussed with her in great detail the importance of photos I needed for my terminal ill brother. She seemed sympathetic, and helped me through difficulties of the restrictions of her printing machine. We printed several different images. Non of them were satisfactory good enough to display for her and I. She requested I return late the next day in order for her to accommodate her door dash customers. Upon my arrival 11:00 pm. She ran around for several hours helping other customers while I was waiting for her assistance as agreed. Unfortunately, she sent me home due to the store closing. Instead she requested I order online. I returned the next day to pick up the prints. Vanessa, had left for the day. Trent her Assistant Manager had no knowledge whatsoever of our several previous conversations. He was EXTREMELY rude, condescending and proceeded to embarrass me in front of his employees, and several customers. Trent, contacted Vanessa at home, to fill in the details. Apparently, her instructions to Trent were inappropriate and unacceptable. She made things much worse than it should've been. I in turn became irate and frustrated with the accusations, and the whole situation. For these, and many reasons. I'll be contacting her District Manager, and file a formal complaint with the Corporate Office against Vanessa, and Trent for the unnecessary, and inappropriate conduct of both employees. both employees needs additional training how to treat a customer with respect, and retain a repeat customer. I strongly suggest you take your business to another location to avoid getting accused of ANY wrongdoing in their store. For the record. Vanessa the Store Manager cannot be trusted.

OH MY DIGLY DONG TELL ME WHY THERE WAS A CUP OF PISS IN ISLE Two! I was strutting my way down to…read morethe Beaty and care section because Grammy has needs. And I seen a large water bottle full of what looked to be off colored orange juice or piss! Then a lovely woman came over and she smelled as the axe body spray my husband wore in the war. I almost hurled my last week turkey sandwich up from a delicious lunch with a side of pickles and coleslaw. It was the most amazing sandwich I had ever gobbled down but then I remembered I was in CVS. She asked me if the bottle was mine and I said no, she then proceeded to pick it up and drink it! She then spat it out at the poor man in the diapers isle. The whole place smelled of piss. It smelled like one of them gas station bath rooms for the public. I was astonished to see the woman laughing! Weird experience never coming back would not recommend.

This was back in January but my original post got taken down cause someone flagged it…read more I went into pick up a prescription and buy Tylenol, unfortunately I went during their lunch time so I decided to buy the Tylenol while I waited. The bottle was labeled for sale for $4.97. I went up to purchase and I entered my loyalty number and automatically tapped my card as I'm doing so I realized it rang up the original price and I immediately told her wait it was on sale we stopped and did NOT finish the transaction. She used her phone to scam the bottle and it didn't show up on sale either so I said I can show you the label. We left the transaction because again I told her to wait, we walked and she confirmed I grabbed the correct bottle and she would honor the sale price. As we get to the register she tells me she will have to refund me the original price and I said wait we never finished why do I need a refund and she confirmed that the transaction finished! She starts the refund process and tells me it would take the 2 business days for a refund and I said no that's not right that seems like fraud to me I never entered my pin I didn't finish anything. I was getting upset at this point and she says she can call over her manager which she did. She starts to ring up the Tylenol again at the sale price and the manager comes over and I tell him what happened and said that seems like fraud to me that you closed out the transaction even though it never actually finished he told me that it's not fraud and it's a "bug" that their system has. WHAT! I then again say this really seems like fraud and he then says it's not because fraud would be that they knowingly did this to me and again I repeated we stopped the transaction and he then tells the worker to refund me and I said we already did the refund he then tells her to give me cash I told him no I don't feel comfortable I am not the one trying to scam you but it's the principal why do I have to wait the 2-5 business days PLUS repurchase the item and again I believe that had a fraud pushing through that transaction in the first place. (I did get a cash refund plus the atm refund as well)And I said that's F'ing fraud what happened and he tells me to leave if I'm going to continue to swear at him at that point I said this is the calmest I will be. I will add I was not yelling but upset. So he again tells me to leave I said sorry no I will leave once I pick up my prescription and he tells me no you need to leave! I will go talk to the pharmacy and tell them to transfer your prescription. AGAIN WHAT!? I said no I'm not leaving he then refuses to sell me the Tylenol and tells me to leave and asks for my name and I said no and I'm not leaving you can call the cops, I'm going to wait for my prescription. I walk over to the pharmacy that will be open in less than 10 minutes and the manager walks to the pharmacy behind me and I just sit and wait, I'm assuming he is telling them that he wants them to transfer my meds, he then walks away and I said are they going to transfer them and he ignores me. I wait it out honestly waiting for the cops to come and I'm waiting because I've done nothing wrong! (They didn't come) the pharmacy opens and I'm the first one and who I'm assuming the tech is looking at me worried and then looking at the pharmacist then looking at me then she looks a back at him and he walks away for her to deal with me. She then tells me they will not serve me and that I need to leave, I tell her I just want you to send it to another location and again she says we will not serve or send it to another location and I tell her I have 2 infections I just wanted to my meds sent elsewhere. She then tricks me and asks me where I want it sent and I tell her the new location the city, the street she then asks my name and information and medication and I tell her then again said we will NOT send it to another location. I left after that a called cvs cooperative against the manager and the pharmacist. A district manager Cortney called and I missed the call and she NEVER CALED back and the pharmacist complaint was handled by cooperate because according to cvs they were never to deny transferring my meds or asking me to leave.