I went shopping at this Safeway for the first time. I very rarely encounter people who are not masked at other stores. There were MANY at this store. Why is this store such an outlier? Guidelines from the state gives stores three options: 1) ask unmasked people if they have been vaccinated (the store may accept their word; 2) require a vaccination certificate; 3) require customers to mask. This store does none of these things. Does management not care about the safety of their customers? read more

Everytime I come to the floral department I have an issue that really shouldn't be an issue. LISA was extremely rude she took care of another customer before me and I was there first then as soon as I get to her before saying hi is there anything she can help me with she immediately turns her face up to tell me she can't ring up gift cards. I'm there for balloons but she has no idea because she couldn't wait to find a reason not to help me. Then she commits to arguing with her about my experience. EXTREMELY UNPROFESSIONAL. I couldn't believe it. I told her I would write this review && she said I don't care. Really professional. I WONT BE BACK !!!! read more

At the Madison & Dewey Safeway the employees are extremely helpful! There is a man in the deli during the day and I don't remember his name... He should be hired as a manager! He has EXCELLENT MANAGERIAL SKILLS... His customer service is beyond Excellent! You also have a woman in the late evening... Her name escapes me at this moment, but, I do believe she is a supervisor or manager... If not... She too should be! Excellent, excellent, excellent customer service skills! Very nice young lady! I have been a manager in a few different fields in my life & I know what to look for... Your company has 2 GEMS there! 5 Stars read more

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Customer service is so bad you can get free food ‍ So I went back to this location even thou I hate it but it the closest to my home. I got what I needed and went to the checkout and as usual the cramped self checkout area was a mess and I wasn't gonna deal with squeezing a cart and myself over there. I go to the only open cashier available. The guy being rung up is talking to the cashier. She flirting and couldn't talk and ring at the same time. They were talking about astrological signs and there meaning. Seriously. He doesn't have much but it's talking forever. She acting like we're all a a bar or some, not a grocery store and people aren't waiting so they can go home. Finally he's done and goes. She rings me up. I'm waiting to enter my phone number and it swipe my debit but she just hands me the receipt and says " have a nice day," I'm very confused. I tell her I didn't pay or even get to use my #for the membership card discounts. She looks at the receipt and said yes I did and got all the discounts. I do Instacart and Shipt so I literally do this 100x a week. I thinking maybe it's all blurring together bc I do it so much. She ask the another guy that works there to look at the receipt too and he says it went thru. The woman tells me I just probably need to get home a rest. Okay I get home, forgot about it. Later my kid ask for money so I look at my bank account to transfer money to his card. I see my balance is higher than it should be. The money from the my groceries has been taken out. Like $50 hasn't posted. I go get the receipt out my purse to see how much should me taken out for sure before I can give my son anything. And it for over $100! I'm more confused and scared bc I didn't have that much to spend and can't believe I went over by that much and my card let it got thru. THE OVERDRAFT FEES! But as I look at all the items on it, theres beer and some meat I didn't buy plus my stuff. But the guy in front of me did have a couple of cases of beer. Sure enough the last 4 # of the card that was used was not mine. I didn't look that closely to it before and don't remember her even telling me my total. So the guy she was flirting with paid for my groceries along his own. So in closing this store customer service is so bad you may get some free food or changed for somebody else's food. It's 50/50. This is the second time I've gotten something for free just bc the cashier was paying any kind of attention. The time it before I was doing Instacart and had to go back in the store to pay for this stuff or else Instacart would have thought I was doing something fishy or the customer could have claimed they did get there stuff even if they did bc it wasn't on the receipt. It was a pain. And no, this time I didn't go back to straighten it out. It's on them and chances are they won't be able to refund the guy his money without his card. Hopefully he figured it out and went back to get his money from the people that messed it. I hope they can connect the customer saying she didn't pay to the customer saying he paid for stuff that he didn't buy together but god only knows. read more

5 stars for the meat department 0 stars for Bakery This Safeway is short of employees for the bakery dept. Save money on employees the CEO's will get a big cut Customers need to take the loss read more

This store is BEAUTIFUL! I have always had a pleasant experience coming here and I love how clean and organized it is. I also appreciate the store manager Tami assistance with my questions. Thank you!! read more

Beware of the cash register Scherie or Chserie. I don't remember the spelling but I remember it was spelt different. She's extremely rude. We came in happy and positive, excited to get our baking supplies. Unfortunately I chose the wrong lane and had horrible attitude and customer service from her. Makes me not want to come here anymore. Customer service is everything! read more

To start off I love this Safeway and all the workers. But the management is trash. I always question if they have a union or not because the management is lawless and oversteps with the workers constantly. Under paid and under appreciated. Tammy is especially awful with her employees with multiple employees complaining to me about her and how she treats others I would hate to work for a person like her. I hope that corporate sees this because I would like to make a formal complaint about this place. And I would also like to find out the union phone number if they have one because the way they treat there people isn't right. read more

The bakery I came in for some celebratory cupcakes - something cute and tasty. We looked behind the glass as the options. One appeared to have a light brown mousse and chocolate striped wafers..mocha? That could be lovely. So I asked the woman behind the counter about the flavors. Everything I pointed to that was 'brown' she replied was "chocolate with chocolate buttercream frosting". The mocha cupcake? "CHOCOLATE......with chocolate buttercream frosting". Ok! Condescending and short. We made our purchases there. The cupcakes were drier than we had hoped and so sugary I felt ill after half of one. We purchased four and amongst three of us trying slices of each one, we only consumed two. They look better than they actually taste. I will not be tempted to purchase these again. read more

Safeway - Grocery Near Me - Fair Oaks, California

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This store does nothing to enforce mask wearing. I asked the manager and was told the call has to come down from corporate before they can. I have always liked this store. Corporate evidentally doesn't care about it's customer or employee safety. I will never shop there again. Trader Joe's and Costco monitor people entering the store and do not allow them in without a mask. Wearing a mask is the only way the we can fight the spread of Covid 19! read more

Lady literally threw my groceries in the bag and was so rude. Only reason I didn't do self checkout was because I had a bottle of wine. She didn't even greet me when I walked up to get rung up. She was throwing my stuff around so much that she dropped one of my items and I went home without it. Didn't even notice until I started cooking. read more

Everyone in the pharmacy is friendly and caring. The bakery is great as well. Been coming here for years and I have no complaints.

I like this safeway location. The customer service and staff is great and professional. The store is neat and clean.

It's a typical Safeway. It was clean and had everything you need. They do have a gas station outside that makes it convenient if you like quality gasoline with a good price. I mostly enjoy the savings I got when purchasing this Strawberry, whipped cream vanilla sponge cake for $4.99 today. Originally it was $9.99 but they too $5.00 off when you use your Safeway Rewards Card. YEP GOOD DEAL! LOVE IT! Had to get the Strawberry cake for a quick last minute pot luck. Delicious! Safeway always has great deals....no gripes about savings and a good dessert. read more

I was checking out at the self check out yesterday around 12:30 pm. The employee was a blonde Woman, very pushy, in my face wanting to check out my groceries for me. I understand shoplifting is a problem in that store, as I read about it in a crime group, but dont hassle the paying customers. read more

Pharmacy staff is great! Always has my medication on time and the pharmacist is very knowledgeable. :-)

My sister got my nieces First Birthday cake at the Safeway Dewey location. It was a PRINCESS cake really cute in the book when she ordered it and she got a FREE smash cake with her cake order which we thought was great! We picked up the cake the day of the party and placed it on cake table with the smash cake next to it. Well later on I noticed what looked like the cake was separating in the back on the right corner and looked like it was drooping. I told my sister. When she went to cut the cake it fell apart!! She paid over $52.00 for this PRINCESS cake! It shouldn't fall apart when cut. We were VERY, VERY disappointed in the quality of this cake. We will not return to this location for any more cakes. A perfect day was ruined by this cake falling apart !! read more

Safeway - Disney Princess cake made by Safeway on Dewey. - Grocery Near Me - Fair Oaks, California

I just showed up 10 minutes before close to grab one item real quick omw home and they had the doors locked. Really?! I get you want to go home, and I'd understand a few minutes before close locking it maybe.....but 10 mins is way too early. I could have gotten in and out no problem. I was relying on you guys to be open, it was just annoying. Think of your customers. You are getting paid....this is your job guys. Rude and inconvenient. I'll go to the other Safeway for now on. read more

I don't do all my shopping here, but when I only need a few items and don't feel like going across town this is definitely the place I go. I do wish they had more available cashiers. They seem to rely very heavily on the self check out. read more

Usually shop here with no issues. But it's been fairly bad recently. First non major thing, the courtesy clerk asked if I'd like help out, I spent $250, so there was alot. When I said yes, his smile melted off his face. It actually amused me, but it's not ok. It's your job, smile and pretend you like it. The major incident - grabbed a few items, got in the express line. The store was very busy. I'm the third person in line. I then notice that the person getting checked out has at least 50 items, then splits it into two orders, then gets out her WIC checks! I was in that line for at least 20 minutes while the checker helped this ONE RUDE PERSON who violated the express line and then used WIC on top of it. And seriously, the checker let her! By the time I just ditched my items, yep, left them on the belt, it has been seriously 20 minutes.... In the express lane. The girl in front of me was about to have an anxiety attack, there were at least 10 people in EVERY line at this point. The line behind me went half way down the whole aisle. No more checkers were called. Do I feel bad for leaving all my stuff right there? No. Not a bit. I can't believe they won't offend one person and tell her to go in the correct line, but they'll go ahead and just upset the 10 people behind her. Going back there? Not likely. Walmart has pull up service now, so no going in at all and it's cheaper. read more

They have a great inventory and it's never too crowded and their deli and bakery area is always well stocked! They have yummy fresh pot pies currently and have good rotating freshly made selections like that. Took away one star because when they do get a little busy they NEVER have enough lanes open. Lame. read more

Hideous does not get any better than that complete hideous the so-called store director should be replaced immediately her name is Tierra lousy job always too many customers and not enough checkers constant every single day it's like this .. This seems to be a common problem amongst a lot of grocery stores these days and very unfortunate but nothing ever seems to get done read more

Safeway rules. And now that I am big into couponing (in conjuction with the Safeway card and the iPhone app) I have been saving way wayyyyyyy wayyyyyyyyyyyyyy more. This specific location (down the street from my high school - go COUGARS!!!!) has very friendly staff and I bet they see my Mom and I strolling the aisles thinking, holy crap that girl doesn't have a life, look at her kickin it with her Mom all the time. HAHAHA, jk ... maybe. Also, this store is very very clean and inviting, unlike many of the other Safeway's in the area. Check out my review of the one on Fair Oaks and Manzanita. Pffftttt.... Oh, and Liz ... if you read the small print on those BOGO deals you speak of ... you don't have to buy two of anything. Buy one, use a coupon and SAVE more than Winco. Man I wish people would actually use arithmetic and not just gimmicky acronyms to formulate an opinion. The goal is to be smarter than the marketing genius that Safeway hires to count on you to be in a hurry and lazy enough to not read that part. Just sayin. Whoever said that Trader Joe's has cheaper prices is obviously blind ... or dyslexic. read more

Lines are always long with only couple registers open at a time. Investors always low or out!!

The Safeway is like any other. Safeway offers discounted food and drug with its Club Card and Just 4 U online coupon specials. This location is located in a residential neighborhood. Service used to be great at this store. Over the last two years, it was great and has only gotten worse. I have provided feedback regarding the discourteous staff and unhelpful employees in the various departments. It is unsettling that management here does not take pride to provide Safeway quality to its customers. They are rude and unhelpful. I will have to travel to other Safeway to make sure I get Safeway quality of employees and products. I will not be returning for the service. I will only go if I don't care about the employees level of care to its customers. read more

I come here several times a week mainly because I like to rent movies from the Redbox kiosks (2) in the store. There is a Starbucks inside and a seating area is provided for customers who want to sit down to rest or enjoy their coffee. Employees who walk around the store are always very helpful but cashiers are hit or miss (mostly miss in my opinion). read more

Safeway - There's a Starbucks in this Safeway - Grocery Near Me - Fair Oaks, California

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Starbucks Ashely: Awesome On site sushi: Awesome Sandwich bar: Awesome RX: Good, convenient read more

I had shopped here regularly for years. However, lately the checkout lines have become longer and longer with fewer and fewer cashiers. This afternoon I attempted to utilize the self check out as I was only purchasing a birthday card and gift card. Apparently gift cards cannot be purchased via the self check out. The cashier monitoring the lane gave me total attitude about my ignorance, pointing out that written on the scale is a message reflecting that gift cards cannot purchased there. Well guess what Safeway. You will not get anymore of my business. I'll happily drive ten minutes to Bel Air where they are more expensive but at least they are not rude! read more

Ummm... Yeah, it's a Safeway. Being out in the burbs, this one is typically vagrant free. They have self check out, and I dig the cheese bread from the bakery. Oh, the jalapeno-cheese bread is friggin good too. Oh ya, and the Lucerene string cheese, yeah thats good stuff right there! Might be the stringiest of the string cheeses. Plus who doesnt love a good Safeway buy one get one free sale? And don't forget to donate your change in the little plastic tray next to the change machine! read more

This is one of the nicest safeways I've been to. The deli department is great, with lots of different selections for on the go bites. A bit confusing when it comes to searching for organic, non-dairy, vegan items because it's all mixed in with everything else. Just moved to the area, so I'll get the hang of it in no time! read more

Safeway - This Safeway doesn't mess around with the 4th. - Grocery Near Me - Fair Oaks, California

I hate Safeway. And today reminded me of why I no longer shop at Safeway. I needed a sandwich and because if geography, I ended up going to the deli in Safeway. They put almost no meat on it. The tiny amount of pre-measured meat was very poor quality. The bread was extra thick. I may as well have gone to Subway! :( There were these two very slow, old ladies making the sandwiches. They inspired me to think of a band name: Glacial Lightning. She also forgot to put the only veggie I asked for, onto my sandwich. She had a snotty attitude. Her name on the receipt is Donna. Slow cranky Donna. So, I am back to avoiding Safeway like the plague. It is an inconvenience store. Absurd prices. Low quality. Lowsy service. They look nice inside, but that is where it ends. I like Raley's and Bel Air. They are great. Don't go to Safeway. read more

I like this Safeway! It's conveniently next to a CVS and several eateries. It also has its own gas station. Customer service is good as well! read more

Tonight they locked the door in my face at 23:45....4th time this has happened to me since I get off work at 23:30 and I would usually stop here on my way home....I hate this store read more

We have moved our meat buying from Raley's to Safeway. Their meat here is excellent. The steak is always tender, not too grisly and well priced. Chicken is normal and they carry a fair selection of seafood. They don't carry a good selection of roast, but I am real picky about roast, so that's a personal thing. Produce varies, really good fruit. I like that they have local produce, I prefer to buy local whenever possible. Not a fan of the bakery. We go to Raley's or make our own. The bread is always way done. Above par wine selection at good prices. I really dig the Little Roo shiraz they carry, good wine @ $4! The staff is nice, friendly and the store is super clean and organized. I like that they have the gas station there too, although it's always packed, but worth the wait for my 10 cents off! read more

Not a good day when 15 people are in line and the sign says "no more than 3 people in a line we will open another counter ! But they done. No since of urgency around this policy on a Sunday at 1045 in the morning. They need to fix this!! Others in line were talking about this as well! This is not creating a positive customer experience. read more

Safeway - Getting a few things for the upcoming week! Snuck in a bottle of wine when she wasn't looking!! - Grocery Near Me - Fair Oaks, California

My parent's used to take us here when we were in high school. I still love this store! Great staff and great selection of food :)

I had the worst encounter this morning at your store with a female checker 6/17/19 around 10:30 am. I just got back from the doctors & got my prescription filled with no problems . Just excellent service. Then I went to check out the items I was buying. First off, there was only one lane open. Second, the checker knew the person who was checking out. They went on and on and on about his truck, showing pictures of his truck. She finally started to check me out, but continued to talk to him. Still taking to him I asked her if she put the hair clips in my bag. Acting like I was disturbing her she said "what hair clips". I said the ones that were in your hand. She had know idea what I was talking about. The hair clips were on my list of items I bought on the computer . She couldn't find them. Then she acted like " I don't know what happened to them",and stated laughing . I told her I was in severe pain. I was diagnosed with Bell's Palsy this morning. Half of my face was paralyzed & in pain. She could care less. I had to go back and get another set of the hair clips. I got mad and told her she needed to " just do her job" She acted the whole time like it was no big deal. Apologies not worth the time she said it! The young man who helped me get the second set of hair clips, and helped me out with my groceries was a complete gentleman & with compassion. I thanked him for all his kindness & help. This isn't the first time this checker acted rude. Never shopping here again & neither will my friends. That's the end of being treated rudely by a Safeway checker. read more

I was just walking past the bakery and observed a white manager tell a Hispanic lady that she was gossiping just because she wasn't speaking in English. What a typical American way of thinking. She's brown and speaking another language, so therefore she must be doing something bad. read more

I have been shopping there at the Dewey Safeway for exactly 1 year. My thoughts are...I love that I can get gasoline there..the store itself is always clean and fully stocked...the Store Director has helped me a few times when I needed help at the Guest Services..friendly and knowledgeable as she should be. The clerks have always been nice and speedy at the register...the only negative I could find is always the crankster types sitting out front of the store outside..the Sheriff should be taking take care of that problem and not necessarily for store staff to be approaching. read more

We really enjoy this Safeway's Pharmacy, friendly employees and fresh produce!! My family has been getting prescriptions from this safeway pharmacy since 2007. It's a joy to come to see the stellar employees here. They always remember our names as well as current events in our lives. Hema, Brenda, Aileen, Mike and others are always knowledgeable, empathetic, super friendly and just all-around great people!!! The pricing is comparable with other chain pharmacies in our area as well. The cashiers up front of store as well as produce/flower departments are all super friendly and accommodating as well. Very nice, clean and well rounded store. read more