I've never had a good experience at this store. But yesterday, I gave the store another try. I came in to use 2 vouchers for free Bitchin' Sauce from the manufacturer. Didn't purchase anything else. The cashier immediately told me I can only use one of the vouchers. Why, I asked. She hadn't even looked at the vouchers. She made up excuses. I said that's bullshit. She tells me to please not curse. Excuse you, when you shut me down on using two vouchers but you have no basis for it, and you're negatively impacting my already stressful day, you'll get some expletives. She finally reads the two vouchers I handed her. "Oh, these ones don't say only one." Then she tells me that I'm required to enter my Safeway rewards number. What? I said, that's bullshit, too! At this point she calls on a different store worker to finish the transaction because she can't help someone who is cursing at her. Previous trips I've had other issues with the cashiers. Can't recall details but it was their handling of my ice cream and their interpretation of the sale. Other times, I've come here for items on their circular and they've run out. That's happened at least 4-5 times in the past 4 years. I can't stand the exorbitant pricing at Safeway stores, so I rarely shop at any of them. I'm not wealthy nor do I spend my money foolishly. I'm not paying for the food thefts nor insanely high corporate pay. Only giving the second star because the store tends to be clean, organized, and the parking lot is kept up. I hate the vibe and the experiences with cashiers that I've had here and don't wish to ever return. read more

Safeway - I thought I was going to scoop up Summer Shandy. Scored something better! Ace Cider mango in a six-pack of cans - Grocery Near Me - Fair Oaks, California

I have been using a couple different Safeways as I have moved to North Highlands and it's now a matter of catch as catch can. The first is off Diablo Dr on Elkhorn or Greenback. It's always clean, the butcher is fast at giving service and cutting down a pork roast for me into portions for two, and their weekly specials really do stretch out budget. The other Safeway is in Fair Oaks on Dewey. I have shopped there for twenty plus years. Produce is always top of the line, Avocados are always just at peak of ripeness. Love this store. I have never had an issue there. it has a gas mart across Dewey, too. read more

Stopped here during a weekend drive around Fair Oaks. The store had a calm atmosphere and everything looked clean and organized. I picked up a few groceries and had a quick checkout experience. read more

I really do love this store; it's well organized and has fresh produce and a great selection of flowers that I can buy for my wife, to make up for the fact that I work hours which are way too long--but that's really beside the point. I do want to give a shout out to the gentlemen working in aisle four this evening; they are friendly, helpful and should really be recognized for the efficient way in which they kept things moving in a very long line of customers with lots of items and a common need for bags--which they apparently forgot to bring from home, as did I. As a result, tonight I felt like I was visiting the supermarket in my hometown--even though I'm not from here--and that's a very rare experience in my . . . experience read more

They charge so much more and have abandoned customer service altogether. Fuck this store, 10 check out lanes, 3 cashier's including a 15 item or less that one woman with a cart filled to the brim who refuses to get out of the line. The other lanes, including self checkout had 15-20 shoppers in each. Super poor management, read more

The Fair Oaks Safeway on Dewey is excellent. Staff like Jen are always willing to help and make your experience delightful! Thanks, Jen! read more

2 cashiers on a Sunday morning. I get you are clearly trying to push self checkout but when people are buying alcohol it's a bit ridiculous to have to wait 20 mins in line to purchase 1 item because you don't have more cashiers scheduled. Also the cashiers are additionally bagging the items. Open more checkout lanes it's always a long wait and I guarantee I'm not the only customer your cheapness is turning away read more

We had a little hiccup with our pick up order, but Zarhaa resolved it with an amazing attitude and exceptional customer service. She is the reason why will continue to shop at this location. Can't thank her enough for her above and beyond help! read more

The person I am writing about is named Nick. This happened tonight at approximately 7:30 pm. ONE lane was open; there were at least 6 people in line. I'm second from the end, and "Nick" walks by and tells the people behind me that he'll open another line (for them only!), they were a couple. When I asked about the situation, he said "oh, I was talking to them", and he walked away with them. NORMALLY, if a clerk opens another lane, it's customary to ask the person who has waited the longest time, and "Nick" did not. This is unacceptable behavior, Please coach him on good customer service. Was read more

This is my go-to spot for birthday cakes and flowers! Everything is always fresh, beautiful, and exactly what I ask for. I definitely recommend it--especially the lady at the bakery on Dewey Drive. She does an amazing job every time, and I'm always happy with the service! read more

Safeway - Bday Cake - Grocery Near Me - Fair Oaks, California

You must go on a Friday !!! Omg so much specials and offers that day! Store was cleaned and everything was easy to locate as well!

I came into the store around 11:35am and saw the workers at the Self Checkout, the older woman working there with Blonde hair was on the clock and she kept checking the Poky machine to see if there were Pokemon cards available to buy since its on a time release. That employee is on the clock and she kept Blocking the machine so that no customers can buy any Pokemon cards. I saw her standing with the store manager and the store manager even helped her stand in front of the machine to Help her buy some. If the store manager allows her employees to Block the machine and buy out all the cards while on the clock, well that is STEALING COMPANY TIME!!!! read more

Today my experience at this location was quite disturbing! I had to use the bathroom really bad and when I asked an employee by the name of Bud he looked at me crazy and shrugged his shoulders, annoyed that I had asked him.. horrible customer service still after this behavior I said, thank you and said nothing, then entered the pin with his hat over the keypad to the door of the restroom. I was a area supervisor for over 10 years and hope that this employee will be trained properly and action will be taken. read more

Come here quite often. Always have had a good experience here. Haven't had a bad experience here. The employees have been helpful. Always managed to find the items that I need. read more

Since this is the "Safeway" closest to my home, I usually frequent this one the most. Conveniently located at the corner of Dewey Dr. and Madison Ave. in the heart of Fair Oaks, this Safeway has always been consistently a decent store with freshly stocked produce, meat, & poultry as well as above average customer service. One of the primary features is that there is an adjacent Safeway Gas Station where you can get fuel discounts for spending a certain amount. Going back to the supermarket itself, the parking lot is fairly spacious and has never been super crowded, even with a neighboring CVS Pharmacy, a nail salon, and a few small eateries that share this shopping center. One thing I did want to point out (and this has been an ongoing problem at other Safeway locations) is the lack of shopping carts. Even if I am going in to purchase a few items, the small plastic carrying baskets are nowhere to be found. However, the positives outweigh the negatives as I've never had any issues shopping here. It is more of a neighborhood market in the suburbs where the employees are way more family-oriented. More often than not, I am asked if I need any help. This includes the deli, produce area, and even the regular aisles. I also wanted to add that the pharmacy and self check-out areas have good customer service as well as the Starbucks kiosk that is housed inside this Safeway. Since I utilize the Safeway app to its full advantage, I look for Just For U savings as well as the very popular $5 Friday sales that they advertise. All of these are accessible through the app and I've found some amazing deals that you can't find elsewhere. Overall with the above average service, decent prices (especially in these times of inflation as of 2023), and a well laid-out store, I am giving the Fair Oaks "Safeway" at Dewey & Madison four stars. read more

The staff at this location is great. Everything is always fully stocked. I did give it a 4/5 just because there is homeless that hang out by the front door. I know it's not the store that can do much about it. The store is in great shape and will continue to shop at this location as it's convenient. read more

I am really beginning to hate this store. There is a woman there.... I think she might be management with short blonde hair that always looks like she ate something sour and is borderline rude to the customers. I'm sorry, did you not want to take my money? The self checkout line is ridiculously tight. One time I asked if I could go around because I was behind 2 elderly ladies and it was like I asked for the world. I'm just trying to make the line go faster, lady. Many of the other employees are really nice and I really like the pharmacy so I keep going there in a pinch but if I have time, I will drive down to the one at Hazel and Madison. This Safeway also needs to do something about the low lives that hangout and/or live in the parking lot. I am tired of being accosted every single time I run to the store!!!! read more

Pharmacy is amazing. Love this department. Deli counter id give a 2 no one is ever ready to help you. Always in back washing dishes and never have any fried chicken. Love the fried chicken. Front desk is always friendly. read more

The pharmacy staff hang up on you all the time. They need to learn what customer service is asap. read more

Safeway - I can see why the location has such poor reviews.. the pharmacy staff is very rude and hang up on you. . - Grocery Near Me - Fair Oaks, California

Ok, so this review is about the Dewey Safeway Deli.. Long story short I wasn't feeling well and needed a good deli sandwich, so initially I had sent my guy to the Subway next door since I their app had a two for one deal... but the app was not working, and the manager wouldn't honor the deal.. FIGURES! So he went next door to Safeway to their Deli, and we weren't too happy since the foot longs there were $16. When we finally opened it, we were both surprised at how large it was, it was huge, and had so much stuff on it. (Subway has to limit their little dinky toppings...) But this Safeway Deli foot long turkey sandwich (with everything) was actually WORTH what we paid. It was GOOD and he had put everything on it that we asked for. I felt bad being that my order was done by phone and I was kinda snappy with the guy since I was already sick and Subway didn't honor their 2 for 1. It was a blessing in disguise tho because honestly it was the best sandwich ever, so today we went back in there, and I got the name of the guy, he said he has been there for 16 years, WOW, I told him how awesome his sandwiches were, and told the manager what a great guy he was also. If you go in this store and want a MONDO amazing huge deli sandwich, ask for Gerardo, he will hook you up! Thanks Gerardo! read more

This location at the corner of Madison and Dewey has been my regular Safeway store but today, I encountered a willful lack of customer service and laziness on behalf of the store employees. It has happened before but not to this level. It started with asking for a refund. I went to the self-checkout where I purchased the item I wanted to return (there was no one in customer service) and the cashier there made every excuse she could think of not to help me. Then she tried to pass me off to another employee who simply said "I'm on a conference call" and walked away. Then the cashier started saying she didn't know how to do the refund and complained that it would be a very long process. QUIT COMPLAINING and DO YOUR JOB! Please ensure competent employees interact with customers! read more

This is a good location but my issue is with the Safeway sandwich makers!! Why does it always take so long to be attended to? They make one sandwich and it takes like a solid 10 minutes. It does not need to take that long. read more

Safeway - Waiting super long for one sandwich to be made!! - Grocery Near Me - Fair Oaks, California

Amazing staffs. They're very helpful and friendly. The aisles are organized. Vegetables in good shape, seafood always there when you're looking for Dungeness crabs, mussels etc. My got to Safeway in this vicinity. Go here for your next grocery needs. read more

See all

Don't go there during lunch hour (at the Deli). There was four of us waiting for service. There was a lady making sandwiches who saw us waiting, but she didn't seem to care. So after waiting for about 15-20 minutes we all walked out and didn't buy anything. They don't have enough people working there when they are busy. read more

This morning I went and did my weekly shopping at the Safeway on Dewey. Since I'm elderly and ill I have to be strategic about my shopping and sit down frequently which is a challenge in a grocery store but in this case they had a chair where US Bank used to be. Anyway by the time I got to the checkout I was on my last legs, feeling faint and about to collapse. The wonderfully attentive checkout lady was the soul of kindness and called for a chair for me so that I could avoid falling! I wish I knew her name. Thank you so much! While I was sitting in the chair another kind lady gave me some cold water. I so wish I knew these ladies names. Thank you all. The only person with a name tag that I could remember is Will who kindly pushed my cart to my car and helped me unload. Thank you Will. In future I'll have to use the online shopping and curbside pickup. This shopping experience is remembered for the kindness and concern demonstrated by the wonderful employees of Safeway for an old ill widower. Thank you everyone, you're lifesavers. read more

Love this Safeway and everyone is very sweet and for holidays they are doing gingerbread houses with kids for the holidays read more

See all

My review is for the pharmacy & specifically the pharmacist Pratik Patel. Pratik is always friendly & always professional but he goes above & beyond in customer service. He communicates by following up with phone calls to keep you updated on prescription information. He always is kind & it makes the experience for my son much easier. His professionalism is appreciated more than you know. I'm sure you already know that he is an asset to your location Sincere thanks read more

This store needs some help. I shop here only for items I cannot get at other stores because of their good selection - but the prices keep me from buying all our groceries there. My wife wanted an item called Mini-Toasts. The Safeway store on Manzanita was showing zero in stock. On the internet, this location was showing 14 in stock. So I left the first store and came here. I'm not familiar with the item at all. So I walked the whole store looking in the bread aisle, the cracker aisle, the bakery and deli and couldn't find anything. Now I start looking for employees - and made my way all the way back to the produce section and saw no one but a produce worker. I ended up going to the customer service desk and got the deer in the headlights look from the staff. Apparently Safeway is still in the 1970's in their inventory system. According to EVERY Person at the three Safeways I've been to in SAC they have NO WAY of accessing an inventory system in the store to look up items and quantities??? Another thing that really gets me is they have ONE cash register open and the self-check. I buy three items, including a bottle of wine. I am told that I HAVE to go through the register line - it's a state law for the alcohol. I get that, but a couple of the self check attendants will ring me up so I don't have to get behind five full shopping carts. So after some thinking I'll rate the store categorically: 1) Overall selection of products 5 2) Produce 4 3) Prices 3 4) Cleanliness 4 5) Availability of Staff 1 6) Helpfulness of Staff 1 7) Friendliness of Staff 2 8) Carts and Baskets availability 2 So I'll continue to go here because it's close and they have the "special" items I need. But it could never be my go to store. read more

Convenient location located next to several businesses such as one of my favorite restaurants Thai Lao Cuisine, not to mention in every Safeway is a Starbucks, Redbox and US Bank! Can't beat that! If you sign up for a Safeway club card in store and or download the app it's free and gives you personal deals as well as come on can you hear me..wait for it, free items! Score, ding ding ding! I'd definitely recommend shopping here for all your needs, check out their holiday items and themed goodies out right now! Yesterday evening I bought 2 boxes of BelVita Limited Edition Breakfast flavors: Pumpkin Spiced and New Gingerbread from their adorable holiday display area as you come into the store and tried 1 bite of each cuz I was so excited ha ha blame my Yelp friend Lydia for posting the Pumpkin Spiced one before! You know this girl is obsessed with anything pumpkin spiced and they are good! read more

See all

The store and this shopping center has become an absolute hellhole, although it's not really the rank-and-file employees' fault. The managers don't do anything to protect their employees -- do a Google search for the Fox40 News story on the abuse that these poor people get from the homeless people living in the parking lot. That's right: the parking lot has about 4-5 groups of people living out of their cars at any given time, including a few with campers that seem to always be hanging around. Several abandoned vehicles at any given time. Seems like a no-brainer to take care of: call the security or the sheriff and have them shipped out, but management seems checked out...they just seem to ignore it. The property management company must also be pretty bad -- lots of vacant storefronts because nobody wants to lease space in the middle of a homeless encampment. read more

When Safeway has a good sale I always try to stop by. Using the Just for U app is easy and it will tell you which aisle the products are at. Store is clean and staff are very friendly. read more

Safeway - Grocery Near Me - Fair Oaks, California

See all

I enjoy shopping at this Safeway, it's safe and has plenty of goods to choose from. Prices lately are very high, I'm hoping with lower gas prices they can bring some of them back down. The only other problem is that I don't want to get my phone out to get a discount, if I see one high price for people without their phone and one for scanning some code, I just look for another product. I'm not alone in this either, a friend express the same annoyance with having to grocery shop with your cell phone. Otherwise this Safeway is right up there at the top along with Hazel's Raley's, Discounted gas prices are a plus too. read more

This is a go to grocery store for all the things I can't find a Costco..it has everything the vegetables here a great selection..The fruits are great as well.. read more

I have been a regular customer for over 20 years. But it's really hard to keep shopping and paying for my purchase while watching others grab what they want and walk out. I don't see this at Raley's or Bel Air where they have security. Sorry Safeway-if you aren't going to make your paying customers feel safe you must not want my business. read more

So many people at this store are super nice, but Kayla literally has me shopping elsewhere. Which is ridiculous since I literally live less than 5 minutes from here. She can't tell black people apart, and will come up to you and talk to you about things you have no information on because you aren't the black person she thinks you are, she always feels the need to be a part of any interaction I have at the store when I'm ready to check out. Like she will come out of nowhere and be near my check stand or the aisle I'm in. She's been a pain for over a year now, but I've had it so now the entire store will receive a yelp review for one racist employee. Maybe you follow someone who doesn't spend so much money they have 16 gas rewards?? Especially when I've seen you guys have to get on people(never anyone black) who come into the store and steal from you at night. I called HR to complain about her and she lied and said she never said the things she said, when I had a cashier witness, that should be enough to fire her. Also, they sell expired products. I had to take back a pineapple coconut water that had expired like a month prior to me purchasing it. I would like to mention I genuinely like almost everyone else who works at this store, managers excluded, but if that's how you do business then I don't care if the whole shop sinks. I'll alter my review when you alter your staff. There are other grocery stores in the area, and Safeway monopoly isn't enough to make me put up with this. read more

Safeway - This dog took a dump on the floor. The woman said she didn't leave it, but there were no other dogs around and she got nervous when asked. - Grocery Near Me - Fair Oaks, California

This is a pretty decent grocery store. They recently redid the produce section so it looks warmer and welcoming. They have decent organics and the produce is in good condition. They have normal selection of items, but no hard to find exotic items. It offers lottery/lotto, self check out, easy in and easy out driveways from two different streets. It is clean and seems safe. There is a small convenience store and gas station in the parking lot. For every $100 spent they offer a 10 center per gallon gas discount. Safeway grocery has gotten more expensive compared to other stores so it is getting to be less competitive, so it makes me wonder if the gas discount is worth the extra grocery cost compared to if I went to a Walmart super store where the prices haven't increased as dramatically with inflation. I drive a Prius Prime, so a gas discount doesn't go as far, so I don't go out of my way to shop for the discount anymore. Maybe that will change when inflation stabilizes. read more

Nice enough store Korey the cashier very nice and engaging and welcomed us during his last40 minutes on shift. When I first arrived 8 minutes checking out with Korey, I was looking for a hand basket asked a male employee wearing a Safeway ball cap with a bad attitude his response " Go outside and get a cart" first if I wanted or needed a cart I would have gotten one. Second I was only picking 5 small items and was expecting a normal level of service nothing extraordinary but definitely not rude Sh_ tty service just was not expecting it. read more

Was in Safeway to buy dinner for the evening. After I was done and waited on line. I put my basket on the check out counter, the cashier asked me to take everything out of the basket, just a note, this is what I always do. So I asked the cashier why? And with a very bad attitude she said because it's curtesy. I didn't say anything, and then she proceeded to leave the register got somebody to check me out, I thought that was weird, but I didn't think anything of it until I saw her return to check out the WHITE woman next in line, just another note the guy before me was also white. So I proceeded to speak to a manager and very nicely I might add. The manager said she would speak to her. All I got to say is that if you are going to this location and you are a minority, please stay away from the racist woman in the synthetic blonde wig be careful. read more

Special thanks to Alex in the deli department. I went in on a very busy Saturday and she took time and patience to find exactly what I wanted. I first ordered the lower sodium roast beef, which this store does not carry. I wanted some roast beef & requested a taste as price per pound is very high and not a productive purchase if not liked. She very nicely sliced a pound of the chosen brand of roast beef and then sliced a pound of lower sodium ham exactly as requested. Outstanding employee who really cares. My thanks to Alex. read more

I like Safeway..if you have their app..it is amazing. Today I got large packs of pork chop steaks for .88 cents a pound. I got 3 pounds of thick bacon for 7.99. They give you special coupons and savings for having the app. Today my total was 67.14...I paid only 31.96. I saved more than I spent with all the coupons...woohoo. Last month I bought 60 dollars in groceries and bought only the save u more sale items...I only paid 28.00. Regular items are very expensive...but you can get amazing deals...Thank you Lord... If you shop there...download the app and get the Safeway card...they will give you exclusive deals. read more

See all