I've been going here since it opened so I have some experience with this store. Pro's 1. Close to home Con's 1. Why do I need to use an app to get the special price? Just give me the special without having to use my phone at check out 2. Why do they allow people to bring their dogs in the store? 3. Deli food is overcooked, overpriced and dry. 4. Produce is lacking 5. Prices are high if I need to stock up I go to Winco and pay a third less 6. Pharmacy wait is excessive and staff are rude 7. Why do I have to navigate around delivery shoppers with their huge carts? read more

I hardly ever give bad reviews, and I love this store! This is my store. I've shopped here for over 20 years and I was at their grand opening. That being said, I'm pissed off about the growing lack of customer service. I spent $600 on groceries yesterday. I brought my own bags. It's noon on the first day of a holiday weekend, but they weren't too busy yet. The checker was busy ringing up my items and I was busy emptying my cart. Bagger?? No where to be seen, items piling up at the end of the counter. WTF? I ended up having to frantically bag my own groceries. I even told the checker we needed help and it fell on deaf ears. I'm a retired person. I do not work for Safeway. If I have to work for Safeway I want compensation. Even a 10% off coupon for my next visit would be nice. Do better Safeway, Fred Meyer isn't that far away from me. read more

I shop there a lot. Great hours good selections, people are great. And they have a Starbucks. read more

Best Safeway in the area. Staff is always helpful as I'm searching for something, store is clean, checkers are nice. Stock is up to date. God, every other Safeway in the area has expired goods, lost count of how many times. Tonight, son bought Starbucks coffee bag that expired last month from Safeway on 19th. A total dumpster fire there. read more

The girl with the purple hair at customer service was very very rude to other employees and sassy with customers, including me.

As far as their point "Rewards", they are garbage. You install on the app and they will not show up on the receipt. I can only tell them not to issue them and keep them then stop with the corporate B.S. read more

Their food is normally very high quality and their workers are always ready to help if needed. The store is generally very clean. This is my main shopping location and I would definitely recommend it. read more

The employees here are not happy. When asking for help, they seem bothered, especially the folks that run the pick up and go service. I wish there was a different option that was closer to me but it's the only grocery store in the silver firs neighborhood. read more

What stands out to me about this Safeway is that they offer Boar's Head deli meats and cheeses. I love Safeway for their bagels, but now they save me the trip of going to 2 different stores when I want good bagels and good deli meats. The Produce has always been good and I've never had a customer service issue. I have been to many many different Safeways and this sticks out as one of the nicer ones. read more

horrible, controlling pharmacy that gives conflicting information every time you speak yo them or check the website

APR-18-2023: Sit back and relax. I have a story of life for you. I won't mention suicide, drugs, or abortion; there is a brief mention of shopping cart abuse, however. This little bit of writing is supposed to be fun or funny or something like that. If you can't see that, then I have some advice for you at the end. Or stop reading now. Your choice! I've lived in Silver Firs since 1996. This store was built around the turn of the millennium. It's hard to believe, but this store has been a consistently a remarkable store for all that time. Packaged stuff is fine, and the prices seem OK to me, but I'm not too picky on price. I value quality above all else. And I can find packaged stuff anywhere. Here are the delighters for me: I like to shop for the triple B's: Booze, Bakery, and the Bunches of produce, especially the Bunches of produce. There is so much goodness here that I can't take it all in. The apples are amazing! I can't wait for the peaches this year. Last year's crop was so good! If I don't know what to do with a plantain yet, then that's MY problem. I like the deli too (but... it doesn't start with a B, so...) When I want a Rueben sandwich, this is where I get my meat and cheese. Be sure to get the Jewish Rye bread and the Dijon mustard. OMG! Delicious! Oh! And I always get my Parmesan cheese here at that little walk-around case, too. Today I also bought some cool BBQ gear. (Hey, another B!) I think this staff is knowledgeable, friendly, and helpful, etc. I personally know that dealing with "the public" is challenging sometimes. I used to do volunteer work and I took so much abuse from "entitled" people who just want it fixed... NOW! When I asked for "a little help, buddy, because you know, it is a volunteer thing..." Nope! That's everyone's cue to disappear. It's just human nature to be inhumane. When someone is humane, the world lights up beautifully. So, I've been there myself. These folks are really nice. They are "soldiers of niceness". They could work at Disneyland. I admit that there are some things I always buy at a specialty store, like seafood and beef. I'm too picky in these departments. You know, sustainable, organic, humane, and harvested only on the Sunday after the first full moon after a volcanic eruption, etc. Just ask any critter or fish. I'm big on that. I can't bear the idea of boiling a live crab. I just can't do it. For everything else, I am happy to buy at this Safeway. I like to think of this store as "my store". So, I take care of it like I would my own house. I'd like to teach the public on how to return carts to the cart return. It really is possible and obscenely easy to stack them nicely with the big carts on one side and the little carts on the other side. But does the public do this. No. The public practices cart abuse every day! I'm sorry some folks feel differently about the store folks. It goes both ways. Some customer folks are not very good with store folks too. The world is not perfect. Some humans are good with other people, some humans are just not very good people and so on and so forth. Some people are tired, or they have worries, or they are just bored out of their minds and look forward to a change. Some people don't floss their teeth. I've smelled that. Haven't you, dog breath? Early on in my development as a human being, I bought a cucumber at this store. I went thru self-checkout. Something went wrong. A staff member fixed it and I left. When I got home, I had an email from my bank that said I'd spent more than $100 at Safeway just now. I looked at my receipt. The staff person had entered a quantity of 92 cucumbers into the register. I went back and got it fixed. Then I got heated and called the manager. The manager asked if the staff member corrected it, and I said yes. At that moment I realized what a prick I was. Now I laugh at little things like this. This is not a problem. This is just life! Once I bought groceries here, went home and couldn't find them! I went back to the store and asked if I had left my groceries at the store. No, they said, but If would like to, just go get what you bought, and you can have it for free! I practically fell on my ass! So generous! No, I had to find the groceries. I went home and found them. I can't remember where I put them, under a pile of dirty laundry or something. Jeez! What a night! I like to compare what I have to what I don't. I compare this Safeway being there to not being there and I say, "I'll keep this one, thank you! My life is better with this store right where it is." Thank you, Safeway folks! PS: This is the cleanest, brightest, and nicest smelling store too. This store has energy! It's better than Disneyland! Put that in your bong and smoke it! If you don't like this store at least most (4 stars) or even some of the time (3 stars), you picked the wrong week to give up smoking dope! read more

The Bakery did an above and beyond job on my daughters 18th bday cake. Gave an idea and they made it happen. Thank you! read more

Safeway - a birthday cake on a table - Grocery Near Me - Everett, Washington

The lady at the pharmacy was very rude and not helpful, she was very belittling. I do not suggest getting flu shot at this location.

Staff at this Safeway are very helpful and respectful to everyone and always smiling and make you feel welcome. The parking lot is very clean as is inside the store. They always have the food and drinks on the shelves so I always get what I need! Thankful to the workers here.. read more

It is my birthday and I ordered my cake 1 day before. So i went to pick up my cake with my Dad the next day and got the cake. When I got home I saw that instead of 'Happy Birthday' it said ' Happy Bithday'. Bad service. read more

I've been shopping at this particular Safeway for over 10 years and their customer service has gone to sh#t! I'm done. The worst part about this store is the deli, EVERY TIME I come in here they have someone behind the deli with some sort of attitude problem. Just tonight, of course after a long day at the clinic I'm just trying to get some hot food for my daughter for the drive home and this WINCH behind the deli stands there, dumping chicken, piece by piece, without even acknowledging us, not even saying "I'll be right with you," absolute zero acknowledgment for almost 10 minutes! It took all my might not to cuss her ass out. I will never go into this store again. Just terrible and totally unacceptable read more

The Pharmacy is atrociously slow and often have no idea where any of my families meds are, particularly for our baby. There hasn't been a single time in the last 3 months where there wasn't a line 5 people long and staff looking like they're lost. read more

This is the closest grocery store to me. And really, Safeway has the best steaks, aside from going to an actual butcher shop. The store is always clean and organized and they always replenish the hot food at the deli. During the summer, we always stop by to get hot lunch or food items from the deli to bring to the park or when we plan to go to Alki. Just bring your own insulated cooler and you're all set. They also have a very cute flower shop area! 7 years ago, my husband ordered a custom made bouquet for me when I graduated from nursing school! It was beautiful!!!! I also like to browse the new vases, succulents, and annual plants they have. Their orchids are always so nice here too! read more

I had to start coming here a few years ago after my favorite Safeway closed. It was very confusing at first because the store was set up very differently. There were short aisles and long aisles. But I went in this week and they have all normal aisles now. I had filled out their survey a few times saying it was confusing so I'm glad they changed it! The employees are all very nice. I've never had a bad experience with any of them. The deli needs a bell or something to ring. Most of the time the people who are working at it aren't around (or are cleaning in the back) and you have to wait a while. The Chinese food is so salty that I could barely taste the actual flavor. The one man in the meat department (I don't know his name but he's tall) is super friendly. read more

I am writing a review on the Jamba Juice located in this Safeway. Okay, if you're not in any hurry at all, this is the Jamba for you. They take their time & always seem to be understaffed. I live right down the street so this is the Jamba that is closest to me. There is always one person working both the register & making the drinks. With my Safeway card for every 7 drinks I buy I get one free. Pretty neat since I go here quite often for my Jamba fix. PLUS! They always get my order right [= WHITE GUMMI w/ Whey. Yummy in my tummy! I recommend for sure! Do it, I dare you! read more

Safeway - White Gummi w/ Whey, comes with mini because the Whey thickens it up. - Grocery Near Me - Everett, Washington

This location of Safeway was clean, well organized, had a lot of registers open and a good sized parking lot. All important things in a grocery store. I came in to grab some dog treats for my friends' dogs I was visiting last night. I found the pet aisle fast, and they had all organic dog treats, exactly what I wanted. I also got a gift card there that I would have bought at that store directly. They have a huge selection of gift cards for many retail stores, including online, in the front center of the store. I didn't have to stand in line long. The cashier was friendly and made a joke when I talked too fast for her instead of getting annoyed. I'll be back! read more

Curbside pick up is really useful, but I feel like they are often overloaded. The shoppers aren't always attentive, and I have received expired or moldy items. Also, with it being the Covid era, I have often noticed employees are not wearing masks properly or following the arrow guidelines in place to encourage social distancing. It makes it hard for me to want to shop here. I really wish they'd step it up and take this seriously. read more

We ordered a wedding cake off their website. We had arranged to have a specific baker at Safeway #2645 make the cake for us as she came highly recommended. We also opted to have the cake delivered so we would not have to worry about damaging the cake in-transit. The cake was delivered on time but had apparently shifted during transportation. Our wedding coordinator saw the cake before it was moved from the vehicle and indicated that the cake was smashed in the box. The baker was visibly upset and blaming the situation on being 8 months pregnant. We had a picture showing the cake arrived in the correct color however the detail on the cake was nowhere near the quality shown on the website. We lost track of the cake but after our ceremony was completed, my wife and I both realized that our lavender wedding cake was baby blue. We were horrified and our guests thought it was a joke. As we were cutting the cake, My wife could see that frosting was applied between the layers which likely contributed to the cake shifting while in-transit. A phone call to the evening manager was made later that night and she was very apologetic and understanding. The following day, my wife spoke to the store manager, who was very condescending and even insinuated that she was color blind. My wife went to the store later the next day to speak to The baker about the debacle and was confronted by the bakery manager who began accusing her of sabotaging the cake just so we could get it for free. The bakery manager was very hostile and my wife felt physically threatened by his behavior. The baker asked The bakery manager to back-off which he did. The store manager refunded us our money but gave no further consideration for ruining a day in our lives that we will never get back. In fact, he was apathetic and belittling both over the phone and in-person when speaking to my wife. This was not a $30 birthday cake for a 5 year old... This was a $300 wedding cake intended to be the visual focal point for our wedding reception. We are extremely upset about the quality of the cake, how Safeway handled this issue and the behavior of these employees which all contributed to a very disappointing experience. On a positive note, the cake tasted good! read more

Safeway - What we ordered - Grocery Near Me - Everett, Washington

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Dannaka who help me, doesn't seem happy working in the Deli. After I received my food the portion I received was very little the amount that I paid for totaling of $8.58 and was not going to give my monopoly ticket. She needs to work on her customer service. Attitude is everything. I'll just go to another friendly more inviting Safeway. This my first stop here and my last. read more

Safeway - Small portion of a rice bowl not satisfied. - Grocery Near Me - Everett, Washington

Lines are a clusterfuck carts are a mess, sometimes in the middle of the parking lot. Also what's up with the throw up in the parking lot recently what a joke! The only reason I still buy groceries here is because of location but you read more

I have shopped here a lot since the store was built. The gas station is good. For groceries, its a bit overpriced really, especially the produce department. The selection in some departments could be improved, such as teas, and vegetarian products. It would be good if the store had a bulletin board for the community and maybe offered other things as part of the community as well. Sprouts, Fred Meyer, Albertsons, Winco and Costco are driving distance and have better prices. If you shop at Safeway be sure to get the app and use digital coupons. I don't really like the fundraising at the cash register. The pharmacy is slow and probably too slow to get immunizations there without an appointment even though it says walk-up. read more

Some psychopath switched the location of the ham and bacon with the oj and iced coffee. The iced coffee is now next to ravioli. They need to switch it back. It doesn't make sense the ham and bacon are now all the way across the store from cheese and eggs. It's not right. read more

We drive from silver lake to go to this Safeway. The staff is always nice and helpful. They don't always know where some specialty items are that they carry but I think that might be to new hires. When I can't find something I just look up where to find it on my phone on their WiFi. Overall I really like all departments but really like how the butcher counter and deli always seem to be very helpful (not super fast always) they try their best and it shows! Thanks safeway! read more

Bravo Safeway! Its 4 pm, Nov 22, the evening before Thanksgiving. Despite a packed parking lot and a crowded store, there were no lines. Yes, almost every checkout line was open and the store had a full complement of staff to ensure that the shelves were restocked. I was asked a couple of times I needed help! Well done, thank you for getting it right today! Yes, I am a happy neighbor. read more

Make sure that any floral arrangement sent through FTD doesn't end up being made in this floral department. The flowers, especially roses, look awful when they arrive or never open, turn brown and fall off the stem in five days. Arrangements look NOTHING like what is pictured on the FTD site. The floral manager Heather is rude, defensive and sarcastic. Poor quality poor customer service from her. read more

Safeway - Shrivelled and brown roses five days after receiving - Grocery Near Me - Everett, Washington

First off I'm going to start with I Haven't had any issues with the Staff or manager. Place is cleaned often and well taken care of. They usually have just about everything I'm looking for. I really enjoy this establishment and some of the cashiers know my family and are very helpful. 5 stars read more

This is regarding one of the pharmacists - Mera, I believe her name is. Each and every time I go to her, she is extremely rude. She acts like I am imposing on her by picking up a prescription. The last time I was there (a couple of days ago), she slammed my prescription bag down on the counter and was upset with me because I was telling her what name it should be under (my new, married name, which I have been using for 4 months now) and apparently that particular prescription is still under my maiden name, so I have 2 accounts there. Something I did not know as nobody had ever brought that to my attention. (??) She continued to berate me about my address and contact info - which haven't changed in the 2 years I've been going there. The other pharmacist who works there is a very friendly and caring man named Mark. These 2 people are like night and day. From now on I will just wait to pick up my prescription when I see he is working. And God forbid I have to deal with her for something time sensitive or, even worse, emotionally sensitive. She has terrible customer service/people skills. You have been warned. read more

One of my favorite things about Safeway is that they normally have either a Starbucks or a Jamba Juice inside...this one has BOTH! On the right side you have JJ and the left you have Starbucks... choose wisely. The first department I always hit up is the produce. They have a decent sized organic selection to choose from- including Brussels Sprouts! GTFO! They also have a "nut bar" which is definitely something I had no idea I could spend so much time browsing through. Those candied pecans are legit. read more

Ordered my daughters birthday cake for the 3rd year, her birthday falls on Memorial Day (weekend) with that being said I've never revived my cakes cause either a baker/ cake decorator either isn't scheduled or doesn't show up this year I made it very clear so they made my cake Sunday . Leopard print ! Was our theme , so I was told it would be no problem. I show up 45min before my daughter party and the cake waiting for me is nothing near leopard print. Unless the leopard was half zebra, or in the words of the guest slugs ;( So you ask why 4 stars all for customer service, as I work in the restaurant business and I see outrageous yelps myself. I want to thank the ladies that realized I was in tears and were so sorry for the mistake and gave us the cake for no charge. The cake was soooo tasty, and the customer service was amazing even if it wasn't what I ordered . read more

This Safeway is my go-to. I'm sure that what I'm about to say probably will apply to many Safeways but this one is the one I frequent the most and I have warm feelings toward it. If I'm working from home, I almost always default to the Deli here for some soup, wings or a sandwich. That wing bar gets me every time. i walk in and smell it and usually end up leaving with at least a small box of wings. The quality is pretty good. There are wing restaurants that are a little better but they cost more and it takes more time to get the wings and eat them so this is an easy addiction feeder. I love the soup bar but I wish they would post a schedule of what soup will be put out each day. I have favorites and it's always a crap shoot as to whether I'll be able to get them on any given day. The service generally friendly and helpful with a few exceptions and the weekly sales are the main way I fill my fridge and freezer each week. It has a great, neighborhood feel to it and I appreciate that they are there. read more

Good location when I have to stop in from the gym. Clean and well organized. read more

Safeway - Grocery Near Me - Everett, Washington

This Safeway has fantastic customer service always, but today I encountered one employee who really went out of her way to try to help me: Mila. I was looking for mint sauce, which I'm sure I've seen at Safeway before, but couldn't find it this time. I asked Mila if she knew where I could find it. She had never heard of it, but once I described it to her, she gave me many suggestions about where it might be in the store. I took her suggestions and looked for about 10 minutes, and as I looked, she kept coming to me with products that might be helpful, and I also saw her asking another employee about it. I never found the mint sauce, but I was so impressed with how much MIla cared about helping me. Thank you, Mila! read more

I love this store. Across the board, this is one of the best grocery stores in Snohomish county. The employees treat me as a valued customer, whether I am buying a cart full of food to feed the Monroe Football Team, or a single Diet Coke. They smile. They are professional and do their jobs well. They get it. There is a reason this store always has a fair amount of customers any time you walk in, and that is because they care. This is clearly an attitude exemplified from the top down. In fact, I will even nominate one employee into "hero" status! Yep, when a gal (on her cell, of course) threw her car into reverse, Zach saved the day and got her to stop before she literally squashed me like a bug! No, really. And yes, I know, I know, you are looking over and seeing the "AGG" reviews (AGG, as in: Angry Garden Gnome...). Please seriously question those. Some people have agendas you will never understand and sadly find true satisfaction in their ability to trash businesses for sport or in an attempt to avoid payment. My advice; just smile, nod, and pray they find a more constructive outlet for their own personal issues. SHOP HERE! You will be happy you did. read more

I generally like Safeway and the people that work there. BUT the damn Deli is the WORST! I try to get a rotisserie chicken every other week or so and they seldom have them sitting out. I have had to hit the counter 3 times to ask when they will have new ones. One time they had none on the rack and none cooking, they have a policy that they will give you a free chicken if there are none available and when I asked about the policy they looked at me like my head had just fallen off. ITS YOUR POLICY! Today I reluctantly went to the deli for some orange chicken and chow mein and of course they were all out of the chicken. They told me they just started making some and it would be 20 minutes. WHY would you not see the giant tub of chicken was getting low about an hour ago and start making it then! Safeway. I want to like you so much. You are conveniently located, you have good prices, its clean and quick, THE DELI NEEDS TO FIGURE IT OUT QUICK! read more

This location is like many of the typical Safeway experiences, though I like this location better than the closest Safeway to my parent's house. This store has a lot of parking and is usually really clean inside. Their is both a Starbucks and a Jamba Juice by the entrances. They also sell liquor, which makes it convenient when you don't want to find a liquor store. The deli area is just average. I recently purchased some Chinese takeout here (only because I didn't feel like going anywhere else at that moment). Safeway used to actually have a decent Chinese takeout in their deli in Mill Creek about 15 years ago, but since then it has gone down hill and this store is no different. The food was luke warm and just not flavorful. The fried rice barely had any of the vegetables in it and the sweet and sour was bland. I probably wouldn't buy food from the deli again because I was really unimpressed. Overall this is a nice Safeway store and there are also a few u-scan lines as well. read more