This Safeway, in our few visits is not unlike any other. A grocery store at its core, with foods, condiments and deli items galore. Fruits and vegetables were fine for our weekend getaways. Coffee and breakfast supplies amply stocked. It's conveniently located in the center of the small downtown, with plenty of parking, making it easy to obtain all of our weekend needs. It's fun that they also have floaties for beach/lake time, and beach toys. We also found some super-random items, but I guess it truly means there is something there for everyone. read more

First off i'm a disabled elderly woman, In the 31 years I've been coming to this Safeway I have never been asked if I needed any assistance with my groceries, even out in the parking lot the employees will walk right past you they wont even give you a smile. Yesterday was like every of shopping day, I had a full cart long with 4 boxes of kitty litter which are heavy when I heard someone ask if they could help me as I turned around I excpeted to see another customer but it was a new employee, I WAS SHOCKED, STUND EVEN, I had to ask if he was talking to me? he said yes ma'am, and he started loading up my car. His name is Paul. It's the first time i didn't feel invisible. Thank you Paul , you made my day. read more

Safeway always coming in clutch when we are in an unfamiliar place. We were able to get medication for our little girl at this Safeway after we had to visit an urgent care in Wenatchee. As we were not familiar with the area and did not know other pharmacy establishments, we chose this location because it was closest to our Airbnb. read more

Always, always,always understaffed. Under-trained, disgruntled employees who stick around for a few months and then move on. Safeway isn't a career for them and they act like they don't give a hoot about their job. Always long checkout lines with only one or two checkers working. Old lady sour-puss assistant manager needed to retire five years ago. Liquor cabinets are locked up. Myself and two other customers wanted to buy a bottle and we pressed the button to get service. I ended up waiting fifteen minutes for someone to finally show. The other two customers didn't wait around. You can never trust the sale price signs. They aren't all kept up to date, so you grab an item that you think is on sale and it rings up full price at the register. I think they do it on purpose and there ought to be a class action lawsuit against them. Produce is usually nasty and overpriced. Everything is way overpriced. Don't bother with the deli food. most of it is inedible, and I've gotten sick off of it more than once. This is a criminally bad grocery store. Most locals avoid it and go to Walmart instead. The Walmart is good. How is is it that Safeway Corp hasn't gone bankrupt yet? read more

we rented a drug shampoo device. when got home it had dirty brushes, dirty porthole, and 2 inches of dried dirt in dirty tank. the woman who checked it out said it was fine but I watched her and she did a cursory check of tank. you would not see the dirt due to the darkened glass. she did not check port or brushes. we came back a couple hours later to rent brush and hose. woud work! turns out was broken and shouldn't have been rented. two useless trips from Manson to Chelan. you know in all of this no one said they were sorry. just go away. They could have cared less. I don't know who the manager is but doubt he cares. this is my local store. disappointed that service is unimportant. Bill Danke read more

Safeway - Dirt - Grocery Near Me - Chelan, Washington

Tourists Only. If you read other reviews its from tourists looking for "floaties" and junk food. Veg and fruit are mostly rotten. This is NOT a serious grocery store. Go down the road to IGA for a store that serves the community. read more

What's there to say? I mean, it's a Safeway. They have all the stuff you need for your Air B or hotel fridge. However I received excellent help from management there, after not saving a work related receipt, they dug into records so we could be reimbursed. Thanks for your very helpful service! read more

This deli has the worst customer service I have ever experienced. When they are not actively avoiding customers they are rude, impatient and disrespectful. This attitude is not only displayed to their customers but to other employees behind the counter. Their negative attitude seems to permeate through all of the deli staff. Sadly, I try to avoid the deli at all costs. read more

Been shopping at this Safeway in Chelan for 12 years. It's not the only game in town, especially now with the Super Walmart just outside town. However if you want to support the smaller grocery stores in town then just down the road is a Red Apple Market. Continue up the highway to Manson and there is another Red Apple Market with a really awesome selection of stuff Safeway does not have. As for this Safeway, always been a pleasurable experience. It's always busy, even more so during the high traffic summer weekends. They put in a Safeway gas station couple years ago. read more

Safeway - Front entrance - Grocery Near Me - Chelan, Washington

This is the place to shop if you are in Chelan. Great place to pick up any food/beverage/water options or things you might have forgotten, like playing cards, before staying the night in Chelan. Most places in town are great about "picnicking" so grab your bucket of cold chicken, get your sandwiches from the deli, and enjoy! The deli is fully stocked and this grocer has everything you'll need for camping or tourists. The public restroom is unisex and basic, I think the campground restrooms are cleaner, but dial your city-exceptions down and simmer your pace to "lake lifestyle" thinking of "aloha time" as the folks here know the locals from tourists and you'll be just fine! read more

I was in Chelan on Tuesday. My friends and I wanted to buy a floaty to use in the pool and the Lake. We found three and asked if they could inflate them for us. An employee named Shannon was so gracious and did this for us even though it did take some time. We were so impressed with her Customer Service. This Safeway is our go to Store when we are in Chelan. read more

Pharmacist covered my Med copay as went to hospital in ambulance and left my wallet at home. Was passing Kidney stone and in severe pain so really needed those meds what a sweetheart! I couldn't believe it, amazing staff. They are super busy but still go the extra mile! read more

Theresa in the bakery dept is amazing. Not only is her cake decorating/art work impeccable and beautiful, her customer service went above and beyond what I could have expected. We had a mix up on a relatively big order I had placed (celebrating lots of birthdays on one day!) and although it was not her mistake, she stayed late to correct it and get my order completed. She went above and beyond in her decorating and really made up for it all! She was so friendly, helpful and apologetic. I wish all employees were like Theresa! read more

Safeway - Here's the cake she did in a short amount of time and sadly I didn't get a picture of al the beautiful cupcakes she did! - Grocery Near Me - Chelan, Washington

The pharmacy is absolutely horrible totally understaffed trying to get prescriptions transferred to another Safeway location. THEY DO NOT answer the phone!! Even when other pharmacies call you cannot even leave a message. I am sooooooo angry after 4 attempts to get prescriptions filled I guess we just get sick because we cannot get our meds. Customer service at Safeway in general has depleted. Can't wait to get my new insurance plan and not use any of Safeway pharmacies so disappointed. Will no longer shop there for groceries either. read more

What can you say? It's a Safeway - it has aisles of food that are seemingly replenished at all times by minions hiding inside the shelves I believe. I've also heard the belts at the checkout are powered by armies of ants that run upside down all at the control of the powerful checkout clerks. Ha. All in all though, it's an average Safeway in a gorgeous part of the world. Parking is free - which is great considering so many places in Chelan charge for parking which is ridiculous. It's a tiny town in the middle of nowhere that gets tourists coming at the weekends. read more

It's one of the local places right in town so you don't have much competition besides the Red Apple markets and the Walmart way outside of town. This is one of those smaller stores but they do their best to fit as much merchandise in as they can. Good choice of merchandiser andthe prices are fair for a resort town. Definitely one of the places to use when needing groceries in town. read more

Liars! Closes at 10pm NOT 12AM. Called the store AND checked online and they are a bunch of liars.

This is the most consistently understaffed store I have ever been to. It's common knowledge in Chelan that the check out lines are unbelievably long, so most locals try to avoid going. It's an awful experience every time. There is no reason to even hope for a call for another checker. If it ever happens, there is none available. read more

If you want to get snacks, food, and sweets, then this is the right market for you! This store is very like Vons. They have everything you need, like meat, yogurt, and drinks! read more

Love the store! But could it be possible for the employees to smile once in awhile? Your competition does. You can make a better day for just one person with just a little grin . At least consider it for the fact that this time of year is not only busy, it's the reason we locals exist at all. Can't live on apples and wine alone people!!! We need the visitors! So next time you see a human...just smile and say hi We can all do better! read more

Pretty much your standard, everyday Safeway. Summer time in Chelan is always busy, but everything in the store was pretty well stocked. My dad was carb loading for the half marathon the next day, and the lady at the deli was really helpful in getting him the food he needed to be set for his race the next day. A few of the salads in the produce had reached their expiration date though. The cashiers seemed flustered, but I can only imagine what they have to go through during those summer months containing huge rushes of customers. read more

Good, local grocery. Excellent selection of microbrews; much better than Wallyworld. Try hard to support the community throughout the year; not just when the tourists and timeshares are here. Good people trying to meet your needs. What more do you really want? read more

Bad bad bad customer service... I needed to use the restroom and one staff member told me I could use the restroom in the back went back then was told by another staff member I had to use the port o potty outside... WTF Safeway? I'm a paying customer and trust me I was in skinny jean and fitting top I'm not a shoplifter. Ridiculous I cannot even describe and when I told the cashier he seemed surprised @safewaycorporate seriously???? Please tell me why this is ok? I'm a reasonable person I was not rude but I feel frustrated by this garbage... read more

Took too long to check out, opened more lines but took people that weren't waiting as long first. Also there was a dog in the store and I know it wasn't a service animal, but store managers don't have the balls to call people on it. read more

Super crowded and about 10 percent of people not wearing masks. It was really disturbing. One girl was walking around in a bikini covering her mouth with her long finger nails. Stay away unless you want to catch coronavirus. I called and spoke with customer service. She was very sweet but said there is nothing they can do to enforce this. I feel bad for the people who work there who are exposed like this. Since masks are required by law it seems like the store should have someone standing at the entrance and not allowing people in without masks. It's a sad situation. I'm the meantime, stay far far away from Safeway chelan. read more

This Safeway was just like any other Safeway at first glance. The shelf's full for the most part, trying but failing to prevent the spread of COVID. And in these uncertain times I would like to know that my local Safeway has everything I need, but I was disappointed to say the least. The main problem with the Safeway was their sushi, I know it may sound silly but where I come from sushi is a sacred food that should be kept and stored with cared, but when i bought a box of spicy California rolls I was disappointed to see they were frozen and hard. read more

Darigold Milk of one variety or another is often out, head lettuce seems to also be out way too often. A small bag of apples (which was not priced) turns out to be $3.49 a pound and a $16 surprise for 8 apples when you get to the register. The Deli is understaffed and poorly trained. The Pharmacy is slow and just not very friendly. They will tell you 20 minutes and will still be fumbling around 60 minutes later. Insurance info gets lost in an outdated computer system. All of this stuff is fixable, but someone has to give a hoot for it to happen. read more

Horrible service. Asked for help finding some Truly and told my husband it's in the next row. The employee didn't even move to help. By the way, it wasn't in the next row. Wouldn't exchange some bad seafood. Really bad customer service and experience! read more

Terrible store - long lines - bad service! I think they definitely need some customer service lessons!

Your standard Safeway I guess, but it's really the only joint in town to get whatever you need, so that's why it rocks. A perfect place to pick up all your gourmet dinner needs, and they had a great wine selection that was priced well-below the Seattle prices. I guess it's because they're surrounded by vineyards. You can also rent movies; most of the titles are recent. read more

Went there for some quick Chinese takeout. Probably the worst takeout I've had at a Safeway. Granted it's not a Chinese restaurant but there is some minimal expectation of taste and service. The General Tsao chicken tasted like teriyaki chicken and they had accidentally dropped a generous amount of sesame seeds on it and didn't bother to take them off. The chow mein was more like spaghetti with no taste, basically spaghetti. Fried rice was more like steamed rice overcooked with a few veggies added. When we asked for the hot sweet and sour sauce and told ok, the woman only added the packets. Should have ordered the fried chicken! read more

I don't know how Lynda is still hired at this place after so long, singlehandedly absolutely the worst customer service I have seen in my life. I have had multiple experiences with her and she is overall the most snarky and rude person I've ever seen working in retail. DO BETTER! read more

Very rude employees, only had two registers open for a packed store. Checkout made it seem like it was my fault that the lines were so long and was throwing my groceries into bags, for example put peaches in with a liter of soda and completely ruined them read more

We came to Chelan for vacation and picked up Chinese food from their hot food section for a quick last minute dinner. By far the worst Chinese food I've ever eaten. So so bad. I ate a bite of each food and threw it out. The only reason I'm giving it 2 stars is because I have no complaints about the rest of the store. read more

Chelan Safeway has the best floral dept. Debbie in floral makes the most amazingly gorgeous floral arrangements and they even deliver flowers. Everyone at this Safeway is friendly and helpful. read more

Why is the deli endlessly slow and understaffed. Also they run out of deli meat by noon on a Sat. Seriously? Please get some more help in the summer. It is also very frustrating to see huge lines, and then two people washing pans in the back. They can't put them out front until the rush dies down. Mismanagement at its best. read more

I like this store mostly for the people but the store recently made a huge mistake which may change where we shop. They had the most wonderful movie rental customer service area and got rid of it! It was a big reason we went there every time. Now there is just a dumb box you rent movies from. Sad. I can get redbox movies anywhere including the local gas station! Ought to rethink that one folks. read more

This chain food store is smaller and looked understaffed. Prices a bit higher and deli was ok (fresh cold sandwiches). Long lines but location is perfect for us. read more

An semi-annual visitor to Lake Chelan, I visited Safeway a few times again in August 2013, the first time since my last visit to Safeway in 2012. Whoa...you got to give them credit for coming up with unique ways to create a negative customer experience. I don't drink, but a bottle of vodka was one of the items I purchased for my relatives. I chose this particular bottle because it was $5 off. It rang up at the full price at the register. When I called it out, the clerk walked back to the booze aisle, confirmed the sales price, and credited me back the difference. Stuff happens, right? Two days later, I buy the SAME bottle again , and it is still on sale but rings up AGAIN at the regular HIGHER price. Repeat above process. This time I tell the clerk to please be sure to pass this on to the management. I could tell I didn't have the clerk's attention, and it appeared to me she wasn't going to bother taking the time to report the discrepancy so it could get fixed in the computer system. My take away? I don't know why Chelan's Safeway's computer doesn't always reflect accurate sale prices (accidental or deliberate?). I do know to keep my purchases to under 10 items so I can carefully monitor the prices that get rung up. My experiences at other Safeways in Seattle and Tacoma have been much different. read more

Careful when you rent videos!! They gave us one blue ray instead of regular, and one Spanish versus English, and when I brought back thus guy wouldn't credit our account since he said it was my error. I just let it be... read more