My experience buying their "fresh cooked and cleaned" Dungeness crab was bad. I paid extra for the cleaning - it was a very poor job. The meat itself was mushy and tasteless. Waste of money. read more

Safeway - Rotting areas, old meat - Grocery Near Me - Bend, Oregon

See all

Highest end Safeway in the area! There is a 15 item limit for checkout, & not joking. Went to the checkout today and it took 2 girls over 35 minutes to check my (2) orders out. I have never witnessed a more slow store when it comes to bagging. I'm not exaggerating. Then, they bagged everything nonsensically. Why? Please hire more capable cashiers and baggers, if you require us to use them when purchasing over 15 items. Can you train them? Cold with cold. Meat with meat? Etc. Those kind of things. Maybe someone in there from back in the day remembers? If they can't handle bagging... maybe there is something else they could do??????!!!!!!!!!??? Anything else. I asked for paper, and she'd do it in plastic not there. Odd experience. Because the employee did not do my one order in plastic, and one in paper. It was a $100+ mistake on your end. Went to the wrong people. I'll stay away from this store. read more

I love this store. and I go to the starbucks everyday. but the barista there, Leah, is terrible at her job, she has horrible customer service, has never made my drink right. and takes forever to do anything. she shouldn't be working customer service. and she shouldn't be making anyone coffee. I over heard her talking about her boyfriend one day when I was waiting in line. and it was super inappropriate. everyone else there is amazing! Natalie is incredible! probably my favorite person there! speedy and always makes my drink perfectly! Leah should find another job! read more

Going downhill. No carts! Getting dirtier! Messy shelves. Dirty bathrooms. Poor meat department read more

I left a Google review about 3 weeks ago saying the digital coupons are a scam (as in ... they don't work). So here is the latest from August 2. Starbucks coffee priced $12.99, digital coupon for $7.99. Scanned it, got message back saying there are no deals for this item. Nice, didn't buy it. Next, Johnson Italian sausage priced $4.99, digital coupon for $3.99. Same message ... no deals. Scanned barcode on sausage package and ... coupon came up. Why that works, I have no idea but cashier told me to try it. Next, Outshine fruit bars and the scanned coupon worked! WOOHOO!!! So 1/3 of the digital coupons actually worked. Wow, in most businesses someone would be in big trouble for that. But Safeway ... ???? read more

Very unfriendly staff. Two different employees acted put-out or overworked doing their jobs. I had to wait a long time at the self check out for an employee to verify my age to buy cold medicine. She was rude. read more

Bad fish market and terrible management. Bought mussels for dinner a third were dead or broken. Ran back to store. The older women at customer service was in a pissy mode didn't even say hi. She refused the refund because I forgot the receipt even thow I ha the original bag with the scale tag which give store id, amount, date. Went to Newport market and repurchase. read more

No food, not about service, the ambiance is okay, but the bathroom are stupendously dirty, like haven't been cleaned for a week dirty, not to mention that when you try to sit down with the paper from the wall it just gets sucked in the toilet as soon as you put it down read more

There's a plethora of options at safeway, from the scrumptious food to even children's toys. The attendants are beyond helpful, never batting an eye at your requests. The store is fragrant in the best way possible, which brings me to the flowers. Buckets of pristine condition flowers to choose from-and at a reasonable price! The second you walk into this establishment, it's clear you've come to the right place. The lighting, the smell, the overall feel, it's nice. All in all Safeway is my go-to florist. read more

I was visiting the area & stopped for groceries. I found most of what I needed. The deli staff were friendly & quick to help and the smoked mozzarella penne salad is amazing! read more

A Trip Down the Not-So-Express Lane at Safeway, Bend Oregon... If you've ever wondered what a grocery store would look like if it were managed by people who specialize in avoiding customers, welcome to Safeway in Bend, Oregon. The store looks nice from the outside, sure, if you're into buildings that promise more than they deliver. Inside, the customer service is as scarce as hen's teeth. You could have a better chance of finding Waldo in a sea of striped shirts than a helpful employee in these aisles. The express lane is the store's own brand of stand-up comedy--except it's only funny because you're waiting so long, you have to laugh to keep from crying. Comparing this Safeway to Market of Choice and Whole Foods is like comparing a soggy toast to a gourmet brunch. At least the toast doesn't force senior citizens to prove they've aged like a fine wine just to buy non-alcoholic beer. Speaking of a joke, the women's restroom is an homage to neglect. And let's talk about their "deals". They're tied to a mysterious points scheme that seems to require an advanced degree in cryptography or, at the very least, a dedicated app on your phone. Watch in real-time as the checkout line grows into an adult version of "Red Light, Green Light. "They did try to sprinkle a little local Bend charm with a basic ski chair lift and a small mural at the entrance. It's like putting a bow on a wrecking ball and calling it festive. Oh, and if you're in the market for seasonal inner tubes at ludicrous prices, you've hit the jackpot. In summary, if you miss the thrill of the hunt, the confusion of a maze, and the joy of high-stakes bargain gambling, Safeway in Bend might just be the place for you. For everyone else, there's literally anywhere else. read more

It says they're open until 11:00 p.m. I show up at 10:55 and all the doors are locked I needed one item. Bad Safeway it says open till 11:00 you should be open until 11:00 not lock your customers out at 5 minutes till or sooner read more

A very nice store to shop at, clean, bright, friendly and helpful. Of course a store with these attributes is likely to be a bit crowded at times but the lines aren't unbearable and when I use the app I save enough that I don't wince when I'm totaled out. I hope they compensate their employees more as the turnover is pretty steady it seems, I know good help is at a premium and this store has great employees. read more

What's up with this place? I asked for four slices of cheese at the deli, and the worker just rolled her eyes and said, "Ugh. I hate ladies like you." One day a check out artiste greeted me as "young lady." I thought about taking the time to explain how that was a very inappropriate greeting for a (proud) older woman, but the manic energy of the place made me decide to nope out of trying. I complained on the Safeway site but heard nothing back. Sticking to Freddie's from now on. read more

Always crowded. Good selection but a bit overpriced. The pharmacy is so under staffed there is always a line for about a 20 minute wait!. read more

Great general supermarket that also provides good union jobs for the community. Great sypermarket bakery and excellent deli.

Safeway seems to be doing better with the pandemic than is Fred Meyer, so I'm upping their rating to above Freddies. Better distancing control and much better in keeping things stocked. read more

Very Clean, well organized, friendly associates. Waiting is at a minimum most of the time. Employees seem to be very helpful in all departments. Displays look fresh and full, easy to get in and out. It's makes this chore so much nicer. read more

Yes. This is a review for a Safeway. No. I have not been putting something "special" in my coffee this morning. I normally have an "ugh" response to commercial grocery stores,but aside from the fact that this west side Bend Safeway location is convenient for me, here's why they get my business from time to time for certain things... ...the FLORAL DEPARTMENT is top notch for GOOD QUALITY HOUSEPLANTS, especially seasonal blooming house plants that I prefer. Anyone who lives in Central Oregon's high desert knows how dicey it is to find good indoor plants (that our friends and relatives west of the Cascades find there in such abundance). But this Safeway has not only good quality plants, they are at reasonable prices; sometimes even bargain prices using your Safeway Club Card. And one of the things that makes this a first stop for indoor plants is that the people who manage and work in this department take care of the plant materials after they arrive...keeping them watered and so on. It breaks my heart to go other plant sales / floral departments in Bend stores and see the plants dying from neglect after arrival on premises. The folks in this floral department also do beautiful fresh arrangements at a very good price. ...for a commercial grocery where the decision of what to put on the shelves in the WINE DEPARTMENT is made at corporate or regional level, this store has a surprisingly good selection of NW wines in a range that we'd call "school night" wines for good quality and reasonable price point. What makes them all the more attractive is that sometimes there will be a 30% off sale for wines from specific regions (as in WA state wines, as example.) Not to mention there is always a discount of XX% (10%?) for a purchase of six or more wines. And the "wine guy" on prem is very helpful if you have questions. This is not your "average Safeway wine aisle". ...the selection of PERKY PEPPERS IN PRODUCE (say that ten times fast) may be the best in town for variety...Ahaheim, Poblano, Thai Bird, Serrano, Jalapeno, Habanero...they have 'em and they are typically nice and fresh. ...the "SIT AND SIP" ALCOVE right off the entry and across from the in-store Starbuck's has a fireplace, comfy seating and even a TV...typically tuned to the cooking channel...if you are looking for a place to warm up or cool down...seriously, it's a comfortable place for a latte or a frappucino or just a cuppa joe. ...FRIENDLY PEOPLE work here throughout the store and at check out and this store also employs people with developmental disabilities at front of house, helping with bagging and so on, which is way cool in my view. I'll never be a regular Safeway shopper given big grocery chains just aren't my thing. But this is a single store in a big grocery chain that has some elements of a neighborhood store, mostly thanks to the folks who work there. (Isn't that so often true - people make the difference?). They get "thumbs up" from me. read more

Safeway - Safeway westside Bend in November from google images - Grocery Near Me - Bend, Oregon

We purchased all of our groceries here for the week. They had a wide variety of options especially when we were shopping for someone who was gluten free. Prices were about average, shelves were fully stocked (granted we were there at 7:30am), and employees were very helpful. They offered organic options for fruits and vegetables, had a nice selection of pastas (gluten free, whole wheat, etc), a variety of wine and beer, and they even had a well stocked section of first aid/medical supplies which were needed during our trip. Our cash register gave us a safeway card to use while we were there and it came in handy as we found ourselves here for one thing or another on and off during the trip. read more

Nice store but some of the employees are not very friendly, especially the deli department a lot of those women are very sour and seem burned out. The girl with the multicolored hair is extremely rude. Most of the checkers are great with the exception of Esther, who prefers not to bag anybody's groceries I understand everybody is short on help but that is her job just do it and don't give me attitude. read more

I shop/shopped here every day. The people are great and work their tails off. The Store....CRIMINAL. They inflate prices daily. The quality of products are horrendous. They are manipulating the customer. I won't shop here any longer. Fraudsters... read more

Sometimes I go to this Safeway on my lunch break to order a Turkey Bacon Chipotle sandwich from their deli. They're pretty good if you go to the right person. Theres a guy there with long hair that makes good sandwiches. Meylene makes the best sandwiches! She's super sweet too. I wish I could just give her 5 stars. There's a lady there named Shelly that you have to watch. She'll do weird things with the food. For example, one time I ordered jojos. She asked me if I wanted ketchup. I said sure. She put the ketchup in the bag and then put the jojos on top. Then she acted like it was an accident and she needed to get the ketchup packets out of the bag, so she dug through the jojos to get them out. When I got back to the office and opened the bag I saw that she had crushed the jojos! Like she had literally crushed them to the point that they were falling apart. It was such a weird thing to do. Another time she said "I'll just follow the recipe unless you want me to embellish it". I said "ok." But she didn't follow the recipe. Before I knew it she put ranch on the sandwich! I know that she knows ranch doesn't go on it because she made the sandwich for me before. And if I know that ranch doesn't go on it and I don't even work there, she definitely knows. I wish I could give her no stars. I recommend that sandwich though! It's really good! read more

Love this Safeway! Super nice employees. We've been checking out with Cheryl for years! Sweetest lady on earth.

Often times they advertise sales in store that then ring up as a different price. They will honor the price if you make a stink about it but they're rarely friendly about being called out on not honoring the advertised price and it's kind of a bummer to feel ripped off. read more

Okay favorite Safeway, you aren't my favorite anymore. Store reorganization, second one within the last few years. Seems like it was just last year, but I'm going to say it was a couple of years ago. Five days later and items are still on rolling racks, not in their new permanent home. Ugh! I'm sure this is a marketing strategy, meanwhile I don't think this is what customers want. For every day items that I am used to buying, I shouldn't have to ask. And where's the staff I know and love? Meanwhile, some staff that I am familiar with and are efficient, but zero personality are still there? Meanwhile, the turnover, or new staff seems really high and they are sooooo slow. The majority of my shopping is done on the perimeter of the store and that has not changed. Meanwhile, I spend and extra five minutes looking for tomato sauce and finally ask and am directed to one of the temporary rolling carts. Obviously never would have found it without help. Don't even ask me where the granola bars went. Being the only major grocery chain on the westside doesn't mean you get to do what you want to do, customers still count? Or no? Bummer, they are the most convenient for me. But I will be looking elsewhere to do my every day shopping. Pharmacy continues to excel. read more

Do not use this Safeway to fill your prescriptions. They never answer their phones, check voicemails, and have TERRIBLE customer service. I waited a week for my prescription, finally walked in to ask someone about it and the pharmacist was incredibly rude and unhelpful. I repeat..DO NOT COME HERE FOR YOUR PRESCRIPTION!! read more

Safeway on Century in Bend is the worst grocery store on the planet. Shelves poorly stocked, most but not all of the staff could care less about doing their job. They never have enough checkers. I witnessed a slob of "Closing Manager" with Lines at least 10 deep jump in and start "checking". . Sounds good? She checked out 3 people then stopped. When a customer asked her why she was closing already she said " you know- I did not turn on my light". Enough said. If the store mgr. would like to discuss , I will be happy 2. read more

One of the nicest Safeway's I have ever visited. And that's coming from the East Coast where Safeway is considered the bottom of the barrel when it comes to grocery stores. They do a great job of visual merchandising in this location. Very clever end-cap displays that change with the holidays. The produce department is clean and uncluttered and the floral department looks very professional and always full. Everyone is super friendly here. I appreciate the fact that this store does not have lots of signs hanging from the ceiling! they also create clever product vignettes with themes around certain times of the year. So Creative! ok, now my suggestions: someone needs to pick up the TRASH in the parking lot and around both sides of the store...looks really junky. Also, please remove the balloons from each register and keep them in the floral department. Much cleaner visually. you have large cement round planters in the front of the store that look horrible or have dead plants in them. please just plant some evergreen bushes and water them once a year. Also, the front door mats at each entrance are always strewn all over the place. Is there someone who can straighten them throughout the day? the bathrooms are in serious need of a remodel thanks! read more

BEATRICE is awesome! What an absolute sweetheart. She's totally an asset to Safeway, she engaged us in a manner that was so, so friendly and warm even though she had a long line and was the only checker available. She genuinely made my day better with such a small interaction. Unfortunately I saw two different people act rudely to her because there was a little difficulty with our purchase. It genuinely made me sad. She's so,so sweet. read more

Nestled on the west side of Bend, I always call this the "Golden" Safeway. The exterior is decked out in a Colorado-esque, ski town décor. Inside, it's a small Safeway, with a large bakery, a pharmacy, at least two "health" areas--one all natural, the other all chemical. The store is clean, but it always feels a little dark inside. Lines are always packed, so expect to wait a bit. As Safeways go, it won't be the largest or cheapest, but it's adequate. read more

Safeway - Night time! - Grocery Near Me - Bend, Oregon

This is the cleanest most well stocked Safeway in the Bend area. The checkers are so helpful and always with a greeting and very patient One checker has such a great laugh! even if I'm not in her line I love hearing her laugh with customers. In the aisles I have always found employees not only answer my questions but often volunteering to walk with me to the item I'm looking for!! So Clean, well Lighted,the produce area is so inviting , the Butcher even gave me tips on cooking the roast I chose for dinner....the Deli takes such care in making my sandwich orders... I like this store so much that I don't consider it chore to grocery shop !! Walking in the store makes me relaxed and able to enjoy all the care they take to make the store so great. Don't get me started on the lovely floral Dept!!!so helpful and beautiful arrangements. I live closer to another Safeway but I go out of my way to shop here, people complaining or criticize you should just go to a different location and then you might enjoy this Century Safeway better??? With my Starbucks at the front door & Airbuds in my ears I am ready to shop and explore for items not on my list. When I first moved here I dreaded going Shopping to my neighborhood Safeway but when my family recommended the Century one ... it was jaw dropping!! So keep up the good work Safeway Employees I really appreciate your efforts! read more

Very poor customer service. We are from Salem Oregon but visit bend to go biking occasionally and stop here for beer. Last time we were at the hot food section there were several employees "working" there bit paid no attention to us. Okay I get it sometimes there's work that needs to be caught up, so we patiently waited. This time around- even worse, there was at least 3 women behind the counter who I greeted; they greeted me back and just stared at me as they continued doing whatever they were. After the third person I waved to ignored me I was starting to get frustrated and loudly asked for help as we have been waiting for a while now. The employee who finally came to help us was treating us as if we were inconveniencing her day and rolled her eyes. This is disappointing, if you don't enjoy interacting with people regularly then you shouldn't be in the customer service industry. I typically have good experiences with other Safeway locations but this one in particular is terrible. read more

The staff here at Safeway Pharmacy have to be the more honest and caring people I have ever met. They call when your prescription didn't go through your insurance. They ask you to come in and get your refund. Something that WalMart and Costco wouldn't do. They go out of their way to show you they care. Thank you all, from a 66 yr old transplant guy, with bone cancer. read more

After getting rid of all the self-checkout kiosks, this Safeway promised it would make sure to have plenty of checkers on hand. I am standing in a line seven carts deep, along with 22 other people with carts.[I am not kidding. I counted.] There are three checkers. This place really needs to get its act together. I will go shop at the Market of Choice, or Fred Meyer, or anywhere but here from now on. Boo, Safeway. read more

Saddens me to give this store only 2 stars today. A few years ago it was great and I often mentioned to friends how it was the best store in Bend. Since changing ownership it has gone down hill fast. I don't do all my shopping here but have regularly visit during my lunch hour for the past 15 years. Their soup is good for lunch but lately if you don't arrive by 12:15, most pots are empty. Once a week they are out of either spoons, napkins or crackers. Evidently their ordering is struggling. The dining area is usually filthy, badly needing to be wiped down. Recently they pulled out their self check registers. A staple at most stores now. Having to wait a long time in line for a couple of items is ridiculous when they already had a solution. I asked about it and most employees shrug or claim it couldn't handle the new chip cards. Interesting since all the other lines don't use them either. Safeway's one saving point is their friendly employees. Hopefully that doesn't change too. read more

Being the only grocery store near my house that isn't a high-end, specialty grocery store I often find myself at this Safeway. Now, Safeway just isn't my favorite grocery chain in general, but this location irritates me to no end. Every time I am here, I find myself wandering around aimlessly trying to find an item that is no longer in the place it was when I was here last. On a recent visit, I discovered they had completely taken away the bulk section. I often am not able to purchase everything on my grocery list when I shop here, and I have that expectation when shopping at a major grocery chain. The employees here are really wonderful, and always willing to walk me to the aisle to find whatever item I've been searching for, and of course I'll keep shopping here for the convenience. But please, stop moving everything around on your customers and confusing them! read more

Great service! My friends went in looking for a very specific item and came out very quickly with everything they needed. Their cashier Marge was extremely friendly and very helpful but still quick! read more

This pharmacy is the worst pharmacy I have ever dealt with. One always, always has to wait in line forever. When you reach the window 9 times out of 10 the prescription is not ready even though I received a text saying it was ready. If I call on the phone to talk with the pharmacist, no one answers. God forbid there's an emergency. read more

What is wrong with most of the customers..These people work hard an get complaints for everything..Appreciate the employees and the upper staff..They work hard..Try saying Thank You for serving you read more