I purchased my second car ever from BJ's. It was not a terrible experience, but I suppose it could…read morehave gone much better.
We had been without a car for awhile, and it was really draining on us as well as friends and family. I started a new job and after a few paychecks, we had money set aside for a decent down payment. We weren't having any luck with friends recommending cars to us, or checking out cars on the side of the road. Everything decent was just out of our price range, so we finally decided to just go to a dealer.
The people working there are friendly, the main salesman was not as pushy as I was expecting. I wanted to look at a Hyundai, an Accent was my first car and I was interested in the Accent they had on the lot. After taking it for a test drive and having my stepdad give a quick inspection, I decided that I wanted it. There were a few small issues that I asked them to fix before I purchased it, their mechanic is across the street and they did fix what I asked of them. The Tire Pressure Monitoring System light was on, as well as the Check Engine Light.
Their financing manager is friendly and honest, but this is kind of where things went downhill for a bit. Online, the price was shown to be approximately $4,000, but after applying to have it financed the numbers weren't adding up right. With interest and a two year loan, it was going to cost over $6,000 to purchase. They had forgotten to tell us that the 4K price was their special cash price, and the 6K was if we financed through them. The financing manager was incredibly apologetic, though the sales guy looked a little ticked off that we had caught the difference.
That same day, I took it for another test run to see if anything else came up, and the check engine light came back on, as well as the TPMS light. I basically told them that I didn't really believe their mechanic was doing his job, and that I would just take care of it myself.
I ended up getting a loan through LMCU, and picked up the car the next day.
Now, I've had this car for a few months and so far we only had to replace the blower motor and the battery. That's really not bad for a used car, we are very happy with it otherwise.
All in all, pretty standard for buying a used car I suppose. If I choose to purchase from them again, I wouldn't really hesitate if they have the car I want in their lot. I'm very happy with my little Hyundai, I would just go in with a little more knowledge next time.