Great service. Buy here pay here lot that works with you. Just made my final payment. Highly…read morerecommend anyone looking for a vehicle, to check them out.

I can't say enough about the friendly and helpful service . I received today. All the guys from the…read moreservice bays to the person finalizing all the paperwork just made me feel welcomed .Thanks R&K used cars. Your the Best!

We purchased our third Dodge recently. This purchase was through Duer Speet in Fremont Mi. The…read moreinteraction with their team was great. The purchasing process was straight forward and without pressure to purchase. They had a nice inventory of cars, especially the one we were looking for. Trading in a 2020 Durango, we purchased a 2026 Durango. Even the same color. Sales team (Kim and Rick) were great. We were shown the car fax for the vehicle we purchased. I wouldn't hesitate purchasing again from Duer Speet.

In the past few years purchased two used vehicles from the dealership. In both cases the deals…read morewere competitively priced and in very good condition. I have not had any mechanical problems with either purchase. I found the sales staff to be very friendly and easy to deal with. They are low keyed,; no high pressure sales techniques. I highly recommend Deur-Speet Motors.

Six months ago, I purchased a new 2025 Jeep Grand Cherokee from this dealership. Todd was…read moreextremely kind and helpful during this process, locating the color car I desired from another dealer and bringing it to Montague. Over the next months there was a noticeable rattle emanating from the rear of the cargo area (best I could tell while driving). Eventually I narrowed down the rattle to the rear sunroof area. I informed the dealership, they removed the ceiling lining, tightened the bolts and took care of it. This correction did not fall under a recall or Chrysler bulletin, but there was no charge to me. I am grateful for the service and quiet ride.

I am extremely disappointed with the service we received from this dealership. The way they handled…read moregetting my daughter's van repaired was completely unacceptable. There was a lack of communication, follow-through, and urgency throughout the entire process. Instead of taking responsibility and making sure the repairs were completed in a timely manner, we were repeatedly given excuses and left waiting. What makes this experience even worse is the fact that the brake caliper bolts were not properly tightened. This is an extremely serious safety issue. My daughter drove her van off their lot trusting that the dealership had properly completed the repairs and made sure her vehicle was safe to drive. The thought of what could have happened because something as critical as brake caliper bolts being left unsecured is absolutely terrifying. No customer should have to worry about whether their vehicle is safe after having work done by a professional dealership. A vehicle is something a family depends on, and having it tied up for an unreasonable amount of time is a major inconvenience. But putting someone's safety at risk is on an entirely different level. We expected professionalism, honesty, accountability, and quality workmanship. Unfortunately, we received excuses, delays, and work that raised serious safety concerns. Based on our experience, I would have a very hard time recommending this dealership to anyone. Customers deserve better communication, better service, and most importantly, the peace of mind that their vehicles are safe when they leave the dealerships service department.

Matt was very helpful and low pressure. The service dept is quick and women friendly…read more Much better then my last purchase in Grand Haven.

I brought my 1995 Mustang 3.8 v6 for a head gasket, they did it for a very high price, when I got…read moreon the highway, the engine blew in Grand Haven. Barber Ford in Holland wouldn't get involved with the warranty so I was basically without a car...I told the service manager but the only response was that I should have had the tech do an estimate first. Thousands of dollars to drive 15 minutes

Our transmission was going out and we called a lot of places around Greenville and surrounding…read moreareas, trying to find a place to fix it for the best cost. We did lots of research and found out the best option for us was to rebuild it, and not just replace it with new or used (which could have more miles than ours). I knew right away, when I called and spoke to the owner, Steve (who happened to answer one Saturday), that this was where God wanted us to bring our Van. He offered us a rebuild at the best price, with a year warranty! He said that his workers may have quoted us more, but thankfully be was so helpful to our needs! We were struggling financially at the time, and we relied on our tax refund money to cover the cost. He started working on it while we waited for it to be deposited in our account. It only took a few business days before we were able to get it back. So far it has run ok and we are thankful for the service. May God bless Steve and his crew! We appreciate all you did to help us. We were so thankful we did not have to hurt financially yo get another vehicle, as we had just bought this van 3 months prior.

over charged us, and took nearly 2 hours to do a simple check up on the car while charging $100…read morejust to take a look. not going back again as I believe higher standards should be set for an establishment of such business... should've expected that though and read reviews beforehand (also estimated parts that's were not needed, for a way higher price than necessary)

Never been to this establishment, I own and buy several vehicles. This time we wanted to try a ram…read moretruck. I have owned all models and makes of vehicles. Generally favoring the Chevy / GMC line. We were drawn to this Granit grey ram from the street, unsure if it was new or used until we pulled in and looked it over. All the other dealers we went through that day were closed , but we were ok with that after all we were just looking. As I peeked into the truck a gentleman by the name of Austin greeted me in the lot. He was well spoken and extremely friendly. He asked if we wanted a key to look over the truck and proceeded to get it. He let us check it over we talked some numbers and being close to closing we decided to come back the next day to test drive. The next day we come back to drive it and we get 5 miles down the road and feel in love with this truck. My phone rang and Austin had already been working on our deal. We come back at 430 and they had everything ready to go, all we had to do is sign. Very impressed with all the Graff Staff, every single person we crossed paths with ask how we were doing and if we needed anything. Blake was awesome super friendly very professional, Blake took care of all our finance needs and was very clear on explaining everything. Graff Staff Business owners Please realize and recognize the exceptional professionalism that your staff has. I will defiantly be back in the future and I have already sent two customers to come see your outstanding old school service that is rare to find to see if they feel the same way. VERY EXCEPTIONAL DEALERSHIP,HIGHLY HIGHLY RECOMMENED.

This review is NOT about quality of work…read more I stopped by Graff Jeep in Rockford because they advertise an Express Lane for "quick" service. I thought it would be a nice alternative to traveling south of Grand Rapids for an oil change and tire rotation. Apparently they only do "scheduled" work... and their "quick lane" is usually scheduled at least two days out. I believe they fall short compared to dealerships which have an express lanes that are "first come first serve" and can help you with basic services when you need them.