I couldn't be happier with the service provided by these guys on my 2012 GMC Terrain! Andrew was…read moreextremely helpful through out the week long repair of valves and timing belt. They kept me in the loop the whole time and even offered ways to save a little money on a fix that tends to be expensive...without compromising quality. It is safe to say that the entire team at Precision Performance cares about the customer and takes pride in quality car repair. Thanks again!

Just before a holiday weekend, traveled from Southeast Mich and arrived in Newaygo with car…read moreproblems. Paul worked us into the schedule and went over and above to make things right! This shop is the most honest that I've ever dealt with ... I'm a 110% satisfied customer. I would have never had the same outcome with a shop in southeast Michigan! Thanks Paul!

These guys are awesome!…read more It is so difficult to find an auto repair shop that you can trust. It's so easy to get taken advantage of. Not at Laird! They took the time to explain everything to me, the repairs were exactly what they quoted and they finished it when they said they would. I'm pretty impressed! This will be my shop from now on.

Needed a whole new exhaust system and I called and they got me in the next day. Went in and they…read morehad the pipes bent, welded and new muffler up in no time. Was out of there within an hour. Quoted me on the phone and when it was done was charged exact quote price. Very happy and will be back if I ever need it. Would recommend to others!

When I went there they told me everything looked good, charged me 75$ to replace the bad pipes…read moreunder my car (so I thought) my muffler pipe fell off on fruit ridge Ave because it was not replaced, that cost me 150 to replace it and now I have to pay 120 to replace the pipe that they claimed was new Because it has a rust hole in it.found out it was the original pipe. I wouldn't recommend going here.

Worst customer service. I have always told people to go here until today. They were busy and talked…read moreto my son like he was stupid and spoke very rude to him. I don't care if you're busy, you don't treat customers like this.

These guys were extremely nice, and helped me out with what I needed. Highly recommend them.read more

Incredible staff. So kind, helpful, and informative. They walked me through the issues I was…read morehaving and explained what was a safety issue and what could wait a bit to be repaired and what had to be done immediately. They honor their warranties and are excellent to work with

Let me start by saying I did not have them do the work because of the price. They were going to…read morecharge $1000 for parts that I bought myself for $180 ( and they were American made) and $1000 for labor. When we went to do the work ourselves we discovered the parts they said needed to be replaced DIDNT need to be, verified by a gear head I know. So not only did they want to charge a ridiculous amount, they didn't even diagnose the issue correctly. They used to be reliable, not sure what's changed but be wary and get a second opinion.

Great service! The Freedom Chevy team assisted me in buying my first vehicle. The service team is…read morefriendly, responsive, and timely. Nothing but great things to say! This team is top notch!

Today takes the cake for the absolute worst service I've ever heard of. My father in law bought his…read morebrand new Chevy Silverado from this dealership in 2019 and bought a bumper to bumper warranty on his truck. He brought his truck in there this morning for service because we noticed last night that the water pump went out. He got an oil change and after your service department completed that they gave him the keys back and told him he was all set. He asked the service department to look at it again because it wasn't drivable in the current conduction and told them the water pump was bad. Your service team told him they couldn't look at it- That he would need to make another appointment and the earliest they could get him in was 2 weeks from now and you let him LEAVE there driving the truck knowing the water pump was bad! WORST CUSTOMER SERVICE EVER!!!! We will never do business here again.

Juan is great to work with. He has taken care of the tires on our cars for years. i recommend…read moreSweet Tire. Pat

I had purchased two tires for the back of my truck online. I went in to get them put on the wheels…read moreand old ones off. A lugnut twisted off when they were removing them, no biggie. The manager said it would probably have to be cut off and would take 1.5 hours totaling roughly $100. i said not a problem il just skip the tpms sensors for now then. well they ended being able to get it off and asked would i like the sensors since i didnt have to pay the cut off fee. i said no just the tires. Well it cost me $150. The y charged me the same amount they quoted to cut the nuts even though they ended up not having to. It was a giant ripoff. to top it off my wife and i got in my truck and is smelled like weed and butthole. i will never go back there again, and i recommend you stay away too.

This is a great body shop. When I lived in Big Rapids I always used them for my cars and RV. Every…read moretime the work was completed on time with excellent quality and prices. When I recently returned from Tampa they did a job for me and it was completed beautifully. I wish Tampa had as good a shop as Mike at M&am in Big Rapids.

Iv done business with m&m before and they've done appropriate work. however when I brought my…read moreImpreza in and m&m had committed to fix it. I figured it would be done with the same craftsmanship as my other vehicle. I was sadly mistaken. Intercooler was not attached to my turbo, it was just bouncing around in there. Driver side Sway bar link was gone, washer res. Was hanging there with the bolt in the hole. I believe this company has great potential. But they should limit the business to fix only small animal collisions. like a rabbit, or a small raccoon. I don't care what type of warranty they offer on their "REPAIRS", Because if they couldn't fix it right the first time...ya know, why would they the second time? Sorry guys. You lost business and any potential positive networking