best body shop in michigan, maybe the usa. color matching is perfection, as is the body work. 1st…read moreclass crew that are not only excellent at their jobs-but-very friendly too!!! front office, owners and trevor make it such a pleasurable experienc-but-their work is top drawer all the way!!! have reccomended them to any one needing a gr8 job!!! thanx jr customs!!!

JR Customs truly cares about their customers! They did a beautiful job with my vehicle in a timely…read moremanner. They are respectful, helpful and a good value. I got quotes from other places that were high and left me feeling like I was being take advantage of, not so here. JR Customs and Collision is trustworthy and their customers really matter to them!

We had to get body work on our car. The work was all we could have asked for!! They were able to…read moreget it back to us in a timely manner! I would recommend Car Center of Big Rapids to any one needing body work! They even vacuumed out my car.

I hit a deer and went somewhere else and they couldn't get me in until end of April. Went in there…read morewith my wheel well hitting my tire they rigged it to make it safe to drive and got me in right away.

So far so good I brought my vehicle to them and they seem to honest and professional I'm looking…read moreforward to the results

My parked car was struck and the hood and a number of internal parts were damaged. Bill, the owner…read moredid a very thorough job of assessing the damage, and Kelly, his daughter was incredibly helpful sparring with the insurance company. The outcome couldn't have been better - they even washed my car. This is a service-minded company, and I can't really say enough good about them. Highly recommended.

If I could give 0 stars I would. We were backed into and our car needed a new door. This place…read moreordered the wrong door so it took 5 days longer and our rental car insurance expired leaving us without a car and no cost was knocked off. Hardly an apology. Our car was then broken into over the weekend while at the shop. The people cut the chord on our baby camera wired into the car. Even though camera was wired to car and the chord is clearly cut the body shop doesnt want to take any responsibility. States it was our fault. Car was also left completely dirty on the inside. But we are so fortunate they have offered to have us bring the car back to get it vacuumed out. Terrible service all around

In over 40 yrs of buying cars and trucks, I have never had an estimate be higher than the actual…read morebill. I am so happy with auto fix it. My estimate was 1600$ to repair a huge dent in my Lexus. The actual bill ended up being 1300$. Not only was the bill way under budget but the work was beautiful. I love it when I get more than was promised. What a wonderful company.

I have taken multiple foreign vehicles to Heritage collision for body/paint work and I won't take…read moremy vehicles anywhere else! Best shop in central MI for body work!

When my vehicle was backed into in a parking lot at work, originally, I wanted to take it into a…read morelarge dealership that was well known. When the estimator at this large dealership made it clear that I was interrupting his lunch, I asked around and was told to check out Heritage! Skeptical at first and anxious for my car to get fixed, I took the vehicle in. I watched as two of the employees inspected my vehicle inside and out! I have never seen a more thorough inspection in my life! When I went to pick up my car after it was done, I could not believe how beautiful it looked! The car was completely detailed and looked like it had just come off of the new car lot! I will never take my vehicle anywhere else for any services! These guys have bent over backwards to make sure that I was completely satisfied the entire time! Thanks you Manager Brandon, Aaron and the entire Heritage crew for treating both me and my vehicle with such respect! You guys rock!

Extremely pleased with the look of my car now. Not only did they repair the damage from the minor…read morefender bender, they went over and above and fixed the various scratches on other parts of the car unrelated to the accident! Ross and Kevin did a great job of communicating with me throughout the process as well. We're fortunate to have this business in Cadillac!

How many body shops have you been to where you are met with efficiency, expertise, and…read morefriendliness? THIS ONE IS THE ONE!!! They fitted my car into their schedule to deal with a scrape and a BUNCH of tar splattered on to the side. Ross knew just what to recommend. It's not the first time I've had my car there, and while no one wants to be at a body shop, if you have to, this is the one to choose!

I would NEVER recommend this business. I am reviewing the storage unit part of this business. I…read morestored all of my furniture for the summer. When I went to get it, my bedroom set, leather couch, new mattress, photos etc. were wet and covered in mold! When I told the owner he said my contract said he is not responsible for any damage to items in the unit. I told him that he was responsible for maintaining the units. I showed him where the unit's ceiling was wet and bowed above my items and all the black mold on everything. He repeated again and again that he was not responsible and would not give me a refund or pay for my damaged items. DON'T store anything at this business, you'll be sorry-I sure am.

Very bad would not recommend to anyone. They sell vehicles that break down days later and will not…read morerectify. They are scammers and sell lemons. My sister bought a van 2 days later it breaks down they tell her it will cost more then the van is worth to fix it they knew the part was going and said nothing now wanna charge her 1000$ to fix it. NEVER GO TO THEM!!! VERY RUDE!!!

I was in a light accident and needed work on both the front and back of my car. Gondek's got the…read morework done in three business days and they even detailed my car. Most amazing vehicle repair that I have ever had!

We have used Gondek's body and frame for all our automotive work for years. They provide quality…read morework in a timely fashion. Highly recommend them.