They recognized me and gave me different options of what kind of tires to look at. Very personable…read moreand friendly. Very quick service too!

I was traveling from Grand Rapids to Traverse City and my tire pressure warning came on about 10…read moremiles south of Big Rapids. I stopped at a gas station and filled the one tire that was low. It appeared there was a nail in the tire. I lost 3 PSI in 10 miles again so stopped in Big Rapids. Tried the chain right off the highway but they were a 2 hr wait. Called Big Rapids tire and they told me they could help me out right away. So friendly and quick! We were back on the road within a half hour! Can't begin to thank them enough for their assistance and friendly demeanor. A true local business that seems to care about their customers.

Johnson's is the best place to take your vehicle if you want it fixed right at a fair price. In one…read moreweek, I asked them to repair my older 2011 Cadillac so I could donate it to a veteran. They installed four new tires and four new tire sensors, and repaired the exhaust. Because they knew it was for a good cause, they even took $200 off the labor. Then they inspected my newly purchased Cadillac. They found problems I never would have discovered myself and negotiated nearly $1,000 worth of repairs with CarMax. They put my license plate on for me and spent half an hour teaching me how to use the car's safety features. When everything was finished, they told me, "You bought a good car--and now you have a great car." I love these people. They are hardworking, honest, helpful , and they know cars and trucks like nobody's business. Thank you, Greg and Chelsea--and the handsome mechanic who finally taught me how to turn on my radio!

I can't say enough good about this place. I brought my car here after my mechanic of 19 years was…read moreunsuccessful in properly diagnosing it. I explained everything that was going on and they agreed with my husband's Google search that it was likely from the body control module. When I tell you this car has been a puzzle for these guys for the last 3 weeks I mean, I'm not sure how they managed to keep their cool and convinced themselves to keep trying. They were well within justification to tell me to come tow it away and be done with it. I put 266k miles on this car in 9 years. It could easily have just pooped out but this is the most problems I've ever had with the car. Anyway, 3 weeks, calls in to GM and Chevrolet and still no answers but they didn't give up and at the end of 3 weeks I have my car back and it drives like new! I also couldn't believe what it ended up costing after all that trouble. I am so grateful to this repair shop and they probably just gained a new customer. I love my old mechanic but I'm not sure he can handle these new fandangled mostly electric cars.

Ken and Zac were amazing. I needed emergency work done on my vehicle as I had a trip scheduled for…read morethe next morning. Ken was able to get right to work on my vehicle. Ken and Zac customer service was amazing and had me in and out in about an hour. I would highly recommend these guys. Thanks again for helping a "damsel in distress "

I always take my vehicle here and it is quick and great service each time. Both oil changes and…read moremechanical repair!

Truck was starting to get a bit loud so I brought it in, was pleasantly surprised the cost to fix…read moreit was only $80. I truly felt they did right by me.

I bought 2 mufflers for my daughters Forester only to find out the Y pipe was also bad. They…read moreordered the Y pipe and put on my mufflers at a very reasonable cost. They will replace or fabricate to get you back on the road.

Steve's the best--really came through for me! I'd just arrived in Michigan and was driving my…read morerental from Detroit Metro toward Ludington when a rock hit the windshield about halfway there. I hadn't gotten the extra insurance, so I was in a bind. I checked Yelp, saw A1 Auto Glass was along my route, and called them. Steve answered right away, heard what happened, and said he could take care of it. I let him know where I was on the highway, and he figured I'd be there by 4:30. I pulled in right on time, and he got started. The crack was about quarter-sized, but he fixed it so well it was barely noticeable. It looked good enough that I decided to try returning the car without mentioning it. They didn't spot anything, and the handoff went smoothly. Thanks a lot, Steve, for the great work last Wednesday, Nov 5th. You saved the day on my trip!

After taking a stone from a logging truck, Hinkle Witbeck promptly contacted A1 glass. Steve got me…read morein extremely fast and fixed a nasty spiderweb quarter size chip before it had a chance to run. He had it cleaned and fixed in a half hour. Awesome job! Thank you Dennis Morgan

The salesman Evan Bowen was very helpful and went the extra mile to find me the car I was looking…read morefor as I was picky. Definitely would recommend working with him to others. The finance dept. by Jeff Babb was a satisfying experience as he listened to what I wanted and didn't try selling something I didn't need. Would definitely go back for future needs.

Took my car in for an issue and they fixed it. When I went to pick it up another issue arose and…read morethey took care of most of it but the parts! Will definitely go back!

I had a fender bender about 6 weeks ago Scott's gave me an appraisal, my insurance company did…read moretheir appraisal that was considerably lower and missed a lot of the damage. Just thankful that Scott's was a correct appraisal and completed the work as was needed. My car looks as good as new, they were very professional and did a great job. Thanks, Mike for all the help.

We had to get body work on our car. The work was all we could have asked for!! They were able to…read moreget it back to us in a timely manner! I would recommend Car Center of Big Rapids to any one needing body work! They even vacuumed out my car.

My first time there and they were great. They checked out my car and diagnosed the problem. Got a…read morequote, agreed to the job and picked up my car the next day. They mentioned it didn't take them as long as they first thought and it saved me quite a bit. About $175. Really appreciated the honesty and the savings. They are very busy, they do quality work and are honest. Highly recommended.