Walk in tire rotation. Warmly greeted, writeup was quick. Job was completed rapidly, well ahead of…read morepromised time. Then a quick checkout and on our way!

Sent son to get oil change and tire rotation as he is a student at Ferris State. After service,…read morethey won't accept my card over the phone! What? Do they still have the carbon prints? They tell him they want my ssn and drivers license. Scam!!! Always a bs rip off or something with bell tire! Done going there! Oh, and it was the bell tire credit card I was talked into getting by the guy in New Hudson, (for these very reasons)

i went and called this repair shop after sliding off the ann st ramp 50 ft. in a ravine, heading…read morefor a concrete barrier and a metal guardrail on my way to a new church in grand rapids, mi. i had relocated from illinois with my boyfriend, to big rapids, mi since arriving here. i was looking for another church home and reconnected back with a ordained asst. pastor at kirkwood church. this would have been my very first time traveling by myself and driving in michigan's severe weather of freezing rain, sleet, and snow, but i was determined to go instead of watching the service on virtual. well, after i skidded, a 4x4 ford truck towed me out of the ravine amd i thanked him. he wouldn't take any money but told me be careful and pass it forward. i said ok that i would. upon leaving the church i now realized i had a problem. my steering wheel is profusely shaking to where i had to grip it with both hands, put my hazards on, drive in the farest right lane at the speed of only 50 mph, sometimes dropping down to 40-45 mph. upon arrival in big rapids i pulled off the 131 and googled for a nearby repair shop near where i lived. johnson's repair shop was listed among many, they were closed bc itfor was a sunday and monday morning i called them, made a appointment to be diagnosed for repairs. i told the man what had happened to me on sunday and he was very kind, still looking out the window at my 2015 nissan versa with an illinois plate. i told him i had just arrived in big rapids, mi in nov. 2020. all the employees at this shop treated me with respect, dignity, and professionalism. they are also emphatic, caring, concerned about my well-being on sunday and calmed my fears concerning the repairs. even though my car samson had a layover for 2 days to get my wheel-bearing, they called and told me every move they made. i appreciate service like that. i wouldn't have received that in chicago, illinois bc i am a woman. and an ordained minister. they earned my complete trust and plan to take samson back to get the front -end alignment and remount my front 2 tires. anyone who is reading this yelp review i am real. i'm not a paid actor. they didn't pay me to say these things i have written. it truly comes from the gratitude of finally seeing with my own eyes that there are some honest ppl in the world, in this country of the usa and in this state which i have now adopted as my new state: michigan. my hats off to johnson's auto repair shop. they're okay in my book. try them for yourself just once. you won't regret the decision to take your car to them. i guarantee it!!! god bless. evangelist regina m. finley big rapids, mi.

Let me start by saying I did not have them do the work because of the price. They were going to…read morecharge $1000 for parts that I bought myself for $180 ( and they were American made) and $1000 for labor. When we went to do the work ourselves we discovered the parts they said needed to be replaced DIDNT need to be, verified by a gear head I know. So not only did they want to charge a ridiculous amount, they didn't even diagnose the issue correctly. They used to be reliable, not sure what's changed but be wary and get a second opinion.

They installed a new tire for me and did not balance it right and it snapped the lug nuts and the…read moretire came off while I was driving

Here's one for you. I had some new tires put on my truck a few months later, I was trying to do…read morebrakes on it and I couldn't get the lug nuts off because they put them on so tight. I went in and asked them if they could hit it with an impact to break them loose. He said no we need a work order. I can't just do that. I said I don't understand. He said it's a liability issue. What a crack what it is is a way for somebody not to do any work. I would never go to this place ever no matter what in fact, I have quit shopping in the supercenter because of this event in the tire shop. What a bunch of idiots and lazy fools. Do not go here no matter what. I would drive 100 miles out of my way to make sure not go to this place.

So it was Saturday and I walk out of my house and get ready to make a 3 hour trip north to Petoskey…read morewhen I see that I have a flat tire. Usually not a big deal I would have just changed it myself but for some reason the the tire wouldn't come off. Well long story short I had heard about Rick at D-N-R and figured I'd check and see if he was there. Well after limping my truck to the shop I saw the closed sign was up. Luckily Rick was in the shop working and didn't think twice about getting my truck fixed right up. All I can say is.... what a great guy and I would recommend anybody to patronize his service. In the short time I was there I felt like I left with a friend as well. If I could put more than 5 stars I would.

I have used Reed City tire for years. they have always…read moregiven me good service, and since the new owner took over, I have had even better service. They are very easy to work with, and quickly take care of any issue that may come up. Highly recommended.

I guess this is under new ownership. I had a flat tire on my 2005 Lexus rx330 so I called Reed City…read moreTire and ordered two new Cooper tires. I brought my car in and when it was ready I found out they apparently ordered and installed four new tires on my car and charged me $800 for four instead of $400 for the two I ordered. I relented and agreed to keep all four. I got home and found that they didn't even mount the spare tire under my car, instead they just tossed it into the trunk. I am 73 and I had to get down under my car in the garage and mount the tire in it's holder myself. A bad experience all around. Buyer Beware!!

Stand up group and staff that backs their work. AND I HAVE TESTED THEM! Trucks, motorhomes, plow…read morevehicles, tractor, ranger, Cadillac, Mercedes Benz, and even my Maserati. They make it happen!

I brought a brand new set of staggered tires in here to mount on a Saturday, they got two of the…read morewheels mixed up. Mounted a front tire on a back wheel and vice versa. That's not a huge deal. But when I said, 30 seconds after the car rolled out "hey, this doesn't look right" I was told number 1, yes it is. Number 2, we are closing an hour early because I need to go to the grocery store (YES, seriously), and number 3, come back Monday if you still think it's not right. As in, drive around with your sidewalls falling off for three days and then maybe we'll take a look at it Absolutely unacceptable. Everyone makes mistakes, I gave you a couple opportunities to make it right and you refused. When we're standing there on Saturday at noon looking at it plain as day and you'd rather brush me out the door instead of actually making the car safe to drive again, I will not accept that. And I will complain everywhere I can, that was a terrible experience. After spending all morning here I had to go to Belle tire and pay, and wait AGAIN so they could literally repeat the work you failed at. Don't go here

I stand by these people they give the best prices and are the best mechanics I have ever seen. I…read morewill not bring my car to anyone else, they are very honest and trust worthy. I have a job that takes me all over the place and I told them I needed it in a few day and they helped me out and make sure I had it within the few days. They are the most friendly mechanics I have ever met.

Took some tires into the store to mounted on my Jeep. They told me the tires wouldn't fit, but…read moretried to sell me new ones. Went to a different place and the tires fit just fine.

I recently experienced a flat tire on my boat trailer and didn't have the equipment on board to…read morechange myself. Called quality truck and tire because they were close by. Initially said that all their trucks were out and it would take a couple hours to get to me, but after hearing the little specific help that I needed, they dispatched one of their guys to run over in his personal truck. Got there in 10 minutes, hooked me up, and charged me a very fair price. Great experience. Thanks.

From the owner: Quality Truck & Tire Service LLC has provided auto and truck repair and maintenance services to the…read morepeople of Clare, MI since 2007. Our trusted technicians employ the latest diagnostics technology to diagnose and repair breakdowns, and are equipped to handle all major and minor repairs on gasoline and diesel powered vehicles. Our experienced team is ready to handle the repairs or replacements of your vehicle's, transmission, exhaust, muffler, driveline, axels, clutch, hydraulics, suspension, alignments, air conditioning system, heating system, differentials, emissions system, air filters, radiator, brake system, steering system, electrical components, and light systems. In addition to the services above, we also offer heavy duty towing, truck breakdown and road rescue service, specialty truck sales, multi-lift and hook-lift services, sales and installation services, motorhome repair, semi repair, heavy truck repair, roadside assistance, mobile repair, tire sales, check engine light diagnostics, drivability issues, annual inspections, DOT inspections, tune-ups, oil changes, lube service, coolant and antifreeze changes, cooler repair, fleet service, welding, fabrication, trailer repair, lift gate service, refrigerated transport service, RV repair, camper repair, RV towing, used truck sales, and boat trailer repairs.

Ken and Zac were amazing. I needed emergency work done on my vehicle as I had a trip scheduled for…read morethe next morning. Ken was able to get right to work on my vehicle. Ken and Zac customer service was amazing and had me in and out in about an hour. I would highly recommend these guys. Thanks again for helping a "damsel in distress "

I always take my vehicle here and it is quick and great service each time. Both oil changes and…read moremechanical repair!