They recognized me and gave me different options of what kind of tires to look at. Very personable…read moreand friendly. Very quick service too!

I was traveling from Grand Rapids to Traverse City and my tire pressure warning came on about 10…read moremiles south of Big Rapids. I stopped at a gas station and filled the one tire that was low. It appeared there was a nail in the tire. I lost 3 PSI in 10 miles again so stopped in Big Rapids. Tried the chain right off the highway but they were a 2 hr wait. Called Big Rapids tire and they told me they could help me out right away. So friendly and quick! We were back on the road within a half hour! Can't begin to thank them enough for their assistance and friendly demeanor. A true local business that seems to care about their customers.

Johnson's is the best place to take your vehicle if you want it fixed right at a fair price. In one…read moreweek, I asked them to repair my older 2011 Cadillac so I could donate it to a veteran. They installed four new tires and four new tire sensors, and repaired the exhaust. Because they knew it was for a good cause, they even took $200 off the labor. Then they inspected my newly purchased Cadillac. They found problems I never would have discovered myself and negotiated nearly $1,000 worth of repairs with CarMax. They put my license plate on for me and spent half an hour teaching me how to use the car's safety features. When everything was finished, they told me, "You bought a good car--and now you have a great car." I love these people. They are hardworking, honest, helpful , and they know cars and trucks like nobody's business. Thank you, Greg and Chelsea--and the handsome mechanic who finally taught me how to turn on my radio!

I can't say enough good about this place. I brought my car here after my mechanic of 19 years was…read moreunsuccessful in properly diagnosing it. I explained everything that was going on and they agreed with my husband's Google search that it was likely from the body control module. When I tell you this car has been a puzzle for these guys for the last 3 weeks I mean, I'm not sure how they managed to keep their cool and convinced themselves to keep trying. They were well within justification to tell me to come tow it away and be done with it. I put 266k miles on this car in 9 years. It could easily have just pooped out but this is the most problems I've ever had with the car. Anyway, 3 weeks, calls in to GM and Chevrolet and still no answers but they didn't give up and at the end of 3 weeks I have my car back and it drives like new! I also couldn't believe what it ended up costing after all that trouble. I am so grateful to this repair shop and they probably just gained a new customer. I love my old mechanic but I'm not sure he can handle these new fandangled mostly electric cars.

Charged for parts that were not put on and labor that was not done when we called them about it we…read moregot cussed out and told not to come back

I had a very good experience at Riverside automotive. When picked up my car I was shown the old…read moreparts and the owner explained to me why they needed to go be replaced. When I went to pay my bill, it was less than quoted. I will refer to them with out hesitation.

The best will explain all procedures. Give an estimate on cost and how much time to complete.read more

I had a tire with low pressure and came to ask to get it filled. The man at the desk said there was…read morenothing he could do and said the only option was to come back 4 and a half hours later. He was very rude.

Don't bother with this place. Poor quality work and they will not stand behind it…read more They replaced my exhaust manifold and within a month is was leaking again. When I brought the truck back to them they denied that that manifold was leaking, but also claimed that the noise I was hearing was lifter tick and my engine was failing. Turns out they left the head with stripped threads and 1 bolt just free spinning in the head. They also did not install the head shield correctly. It was missing 1 nut, was crooked , loose and rattling. Prefered Chrysler service called it an absolute hack job. Confirmed the exhaust manifold was leaking, and that my engine was sound. 1 thread was completely stripped out with zero threads left. The hole needed to be heli coiled Do not give this place your business.

Fantastic service! I have been going to S&T Automotive for several years for exhaust on my…read morevehicles, and I'm extremely satisfied with the service they provide. Skip and Tammy make you feel like family and go out of their way to make you happy. If you want that home-town feel, with over the top service, S&T Automotive is the place to go. Awesome place to do business with!

We've bought 2 vehicles from Rynberg's. Both were very reliable. No surprises. They really go over…read morethem and make sure what they offer is dependable.

Sold both my brother and father a car, my father has put over two thousand into his just to get it…read morerunning after buying. my brother had to replace the engine four months after buying. the warranty they sell isn't worth the paper is written on, good luck trying to find a mechanic willing to use the warranty.

These guys are awesome!…read more It is so difficult to find an auto repair shop that you can trust. It's so easy to get taken advantage of. Not at Laird! They took the time to explain everything to me, the repairs were exactly what they quoted and they finished it when they said they would. I'm pretty impressed! This will be my shop from now on.

Incredible staff. So kind, helpful, and informative. They walked me through the issues I was…read morehaving and explained what was a safety issue and what could wait a bit to be repaired and what had to be done immediately. They honor their warranties and are excellent to work with

Let me start by saying I did not have them do the work because of the price. They were going to…read morecharge $1000 for parts that I bought myself for $180 ( and they were American made) and $1000 for labor. When we went to do the work ourselves we discovered the parts they said needed to be replaced DIDNT need to be, verified by a gear head I know. So not only did they want to charge a ridiculous amount, they didn't even diagnose the issue correctly. They used to be reliable, not sure what's changed but be wary and get a second opinion.