My first time there and they were great. They checked out my car and diagnosed the problem. Got a…read morequote, agreed to the job and picked up my car the next day. They mentioned it didn't take them as long as they first thought and it saved me quite a bit. About $175. Really appreciated the honesty and the savings. They are very busy, they do quality work and are honest. Highly recommended.

From the owner: Chuck and Meredy's is proud to provide honest and reliable service…read more Chuck & Meredy's Auto Service specializes in providing you with the best auto repair services in Big Rapids, MI area. Whenever your vehicle is giving you problems, we are the company that'll get it repaired as quickly as possible. Our ASE-certified technicians are committed to providing you with quality service and workmanship at great rates. Give us a call today for the best auto services in town!

This was the fastest convenient service I've had they pulled up to my place and got to workread more

I cannot tell you how happy I am with the quick, efficient service-which I scheduled from a…read moredistance on behalf of a child. Not only were the repairs done for a great price, but the repair man also came to us, so we avoided having to figure out how to get a tow. Although we had some last-minute payment snafus, he worked with me to make sure things were taken care of. I would add an extra star if I could for dealing with an 18-year-old child who needed detailed instructions on how to find the info about the car. Make that an extra two stars for patience in addition to the extra dealing with an 18-YO star. Do not hesitate to use 7 Days a Week Mobile Auto Repair.

I can't say enough good about this place. I brought my car here after my mechanic of 19 years was…read moreunsuccessful in properly diagnosing it. I explained everything that was going on and they agreed with my husband's Google search that it was likely from the body control module. When I tell you this car has been a puzzle for these guys for the last 3 weeks I mean, I'm not sure how they managed to keep their cool and convinced themselves to keep trying. They were well within justification to tell me to come tow it away and be done with it. I put 266k miles on this car in 9 years. It could easily have just pooped out but this is the most problems I've ever had with the car. Anyway, 3 weeks, calls in to GM and Chevrolet and still no answers but they didn't give up and at the end of 3 weeks I have my car back and it drives like new! I also couldn't believe what it ended up costing after all that trouble. I am so grateful to this repair shop and they probably just gained a new customer. I love my old mechanic but I'm not sure he can handle these new fandangled mostly electric cars.

frustrating, poor communication, disorganized, and unreliable. I had my car towed to them and…read morespoke to 3 different people over a 3 day period when I suddenly find out they only work by appointment and are booked out for 5 days into the next week. I guess I thought during the first 3 calls, and having my vehicle towed there would have been me requesting an appointment? Meanwhile everyone is telling me the will check it out, they will get back to me and yet, after no calls, no feedback, and no one checking out my car. I am told I don't have an appointment. Maybe during the first call when I said, "High I am stuck on the highway and not from town can I have my vehicle towed to your location to get help" the first thing the person would say, is "Sure, let me look at our appointment schedule to see when we could take a look at it." Meanwhile I am struggling with my Schedule waiting daily, hourly for updates to figure out when I can go home. Finally I just picked up the vehicle without any work being done and found someone else to help. There is so much more I could write about the absolute horrible communication and shenanigans. Just be honest and organized and tell your potential clients your process the first time they call, or second, or maybe even third time, Not the 4th, 3 days later....

i went and called this repair shop after sliding off the ann st ramp 50 ft. in a ravine, heading…read morefor a concrete barrier and a metal guardrail on my way to a new church in grand rapids, mi. i had relocated from illinois with my boyfriend, to big rapids, mi since arriving here. i was looking for another church home and reconnected back with a ordained asst. pastor at kirkwood church. this would have been my very first time traveling by myself and driving in michigan's severe weather of freezing rain, sleet, and snow, but i was determined to go instead of watching the service on virtual. well, after i skidded, a 4x4 ford truck towed me out of the ravine amd i thanked him. he wouldn't take any money but told me be careful and pass it forward. i said ok that i would. upon leaving the church i now realized i had a problem. my steering wheel is profusely shaking to where i had to grip it with both hands, put my hazards on, drive in the farest right lane at the speed of only 50 mph, sometimes dropping down to 40-45 mph. upon arrival in big rapids i pulled off the 131 and googled for a nearby repair shop near where i lived. johnson's repair shop was listed among many, they were closed bc itfor was a sunday and monday morning i called them, made a appointment to be diagnosed for repairs. i told the man what had happened to me on sunday and he was very kind, still looking out the window at my 2015 nissan versa with an illinois plate. i told him i had just arrived in big rapids, mi in nov. 2020. all the employees at this shop treated me with respect, dignity, and professionalism. they are also emphatic, caring, concerned about my well-being on sunday and calmed my fears concerning the repairs. even though my car samson had a layover for 2 days to get my wheel-bearing, they called and told me every move they made. i appreciate service like that. i wouldn't have received that in chicago, illinois bc i am a woman. and an ordained minister. they earned my complete trust and plan to take samson back to get the front -end alignment and remount my front 2 tires. anyone who is reading this yelp review i am real. i'm not a paid actor. they didn't pay me to say these things i have written. it truly comes from the gratitude of finally seeing with my own eyes that there are some honest ppl in the world, in this country of the usa and in this state which i have now adopted as my new state: michigan. my hats off to johnson's auto repair shop. they're okay in my book. try them for yourself just once. you won't regret the decision to take your car to them. i guarantee it!!! god bless. evangelist regina m. finley big rapids, mi.

Let me start by saying I did not have them do the work because of the price. They were going to…read morecharge $1000 for parts that I bought myself for $180 ( and they were American made) and $1000 for labor. When we went to do the work ourselves we discovered the parts they said needed to be replaced DIDNT need to be, verified by a gear head I know. So not only did they want to charge a ridiculous amount, they didn't even diagnose the issue correctly. They used to be reliable, not sure what's changed but be wary and get a second opinion.

They recognized me and gave me different options of what kind of tires to look at. Very personable…read moreand friendly. Very quick service too!

I was traveling from Grand Rapids to Traverse City and my tire pressure warning came on about 10…read moremiles south of Big Rapids. I stopped at a gas station and filled the one tire that was low. It appeared there was a nail in the tire. I lost 3 PSI in 10 miles again so stopped in Big Rapids. Tried the chain right off the highway but they were a 2 hr wait. Called Big Rapids tire and they told me they could help me out right away. So friendly and quick! We were back on the road within a half hour! Can't begin to thank them enough for their assistance and friendly demeanor. A true local business that seems to care about their customers.

I have interacted with many of the auto repair shops in Big Rapids, and ABC Automotive repair is by…read morefar the best. Fast, friendly service and extremely reasonable prices. Highly knowledgable mechanics. A+.

Truck was starting to get a bit loud so I brought it in, was pleasantly surprised the cost to fix…read moreit was only $80. I truly felt they did right by me.

I bought 2 mufflers for my daughters Forester only to find out the Y pipe was also bad. They…read moreordered the Y pipe and put on my mufflers at a very reasonable cost. They will replace or fabricate to get you back on the road.

If I could give 6 stars, I would. Tom (Tommy) saved our bacon, big time. We called AAA, but were…read morelooking at a 2-3 hour wait! Tom arrived within 15 minutes of our call on a holiday weekend. His service was above and beyond and we were back on the road home in no time.

Always comforting to know they exist. Best service available.read more

Don't bring your car here! I brought my Ford Escape here to see if they were interested in buying…read moreit. Boy did they give me the run around. First he asked me to bring it back the next day because he wanted mechanics to look at something first. Which I did, calling in advance to check. Well then he decided they should look at it overnight to check for something else, the engine had to be cool. So I call and ask if they have time the next time, which he says yes. I call at 11:30 like he tells me to, mechanics haven't looked at it. He says call back around 3:30. I do so, and mechanics still haven't looked at it and apparently won't have time to. When I expressed how he wasted my time, he took no responsibility and said other repairs were promised. Mechanic told me same thing...well, so was I. That's why I called day before to check. Other worker told me I need to talk to someone who knows what they're talking about. They smugly told me, oh well I can have my car and sell it myself. Thanks!

love these guys at Paris auto. unless I win the lottery I'll get my cars from here. I've gotten…read morethree vehicles so far from them and have not had any issues and the ones I did they fixed pretty easily and quickly

Walk in tire rotation. Warmly greeted, writeup was quick. Job was completed rapidly, well ahead of…read morepromised time. Then a quick checkout and on our way!

Sent son to get oil change and tire rotation as he is a student at Ferris State. After service,…read morethey won't accept my card over the phone! What? Do they still have the carbon prints? They tell him they want my ssn and drivers license. Scam!!! Always a bs rip off or something with bell tire! Done going there! Oh, and it was the bell tire credit card I was talked into getting by the guy in New Hudson, (for these very reasons)