I took my Jeep in for tinting and after them having it twice I am going elsewhere. There was dust…read morethe first time in the tint and I had to take it back in and the my replaced the tint but before I left I went over the tint with the owner, Adam, and there was a spot that looked bad, he assured it just needed time to go down. Almost three weeks later and it still looks as bad. Only to find out they said a finger popped it up which means it should have been fixed right then and there. I buy several cars ever other year and I tried this place and they are horrible!! DO NOT GO HERE!!! You'll regret it and have to go else where like me. I'll be posting this everywhere I can. They shouldn't have a business. Adam is ignorant and cocky about his work but it sucks!

Very pleased with the running boards Tricked Out put on my 2018 Silverado. Good customer service,…read morefair price, and fast installation! I highly recommend!

Everything went very well I got my car back the same day ! Very satisfied with the work and the…read morepeople are very nice and helpful and they answer all your questions

Edgewood Service has serviced my car for 12 years or more. Always good work, honest in estimates,…read morefast service. Mary is great!

Brought my van in for a tire issue and ended up needing 2 new tires. The staff finished up my…read morevehicle and away I went, well almost. Unfortunately, my sensors showed low PSI in both of my new tires. The staff got my straight back in, found a corroded sensor. They replaced it quickly and free of charge. So yes, a little oppsy on missing the sensor issue but it was taken care of immediately. I watched senior staff educate the newer team members on how to avoid this in the future and went over company policy. I was highly impressed with everyone involved, even if it wasn't the smooth transaction I was hoping for. I would much rather to continue to do business with a company that stands behind their work and trains their employees appropriately.

Had the WORST experience here. I originally went in about a year ago to get my tires replaced, they…read morehad did a good job back then. I don't know what has changed but it is AWFUL. Came back today to get one of my tires patched up since I had drove over a nail. Walked in at 2:00 PM, they didn't even look at my car until 3:45 PM. I was told it would be ready by 5:00 PM. 4:45 PM rolled around and they STILL HAD NOT EVEN TOUCHED MY CAR. The guy next me told me that he had an appointment for 1:00 PM and they didn't even look at his car until 3:30 PM. It got to the point where I started calling around at other places to see who could take me. THANK GOD the Kia dealership of Muncie was able to get me right away. In and out in 20 minutes. Easy. Not to mention, their technicians were supposed to leave at 5:00 PM but stayed over and helped me out. When I asked the worker at Discount Tire for my keys back so I could leave, he said "I don't blame you, there's still 5 cars ahead of you". A fact that would have been nice to know HOURS EARLIER. I wouldn't have been nearly as upset if he had simply been honest with me and then provided some alternative places that could complete the service. Absolutely TERRIBLE customer service. I will not be going back. If y'all need work done, go to the Kia of Muncie.

Highly recommend them! Brock has fixed 2 of my windshields now. Quick and efficient! Love that they…read morecome to you as well! ​

In early December, I needed new tires, a battery, and a few other things. I made an appointment,…read moreand I was extremely pleased with the service, communication, accommodation to my needs and budget, as well as the professionalism and friendliness I received. It's not easy to know what to expect, including from a chain, but I was very happy. A few months later, I needed a headlight replaced and of course went there. I will continue to use this Tire Barn. I have typically stuck with the Toyota dealer in Muncie, but with prices inflated and overblown charges, it was time to change. Sometimes, "you get what you pay for" isn't all it's cracked up to be. I will go here unless I find something even better. Keep up the good work!

I brought my vehicle to Tire Barn after it broke down on I-69 because the location was listed as a…read morefull-service repair shop. I had the vehicle towed there expecting them to diagnose the problem and make the necessary repairs. I was initially told that the water pump had failed, and I authorized them to replace it. The price they quoted was already toward the high end of the typical range for that repair, but because my vehicle was already there and towing it to a shop closer to home would have been expensive, I decided to proceed. After the water pump was replaced, I was told that the vehicle also had a blown head gasket. This is where my concerns with the service became much more serious. I learned that no diagnostic testing had been performed before the water pump was replaced, not even a block test, which can help identify combustion gases in the cooling system and indicate a potential head-gasket problem. When I questioned why this had not been checked before beginning the repair, I was told that I had not specifically requested diagnostics. I brought the vehicle to a repair shop because it had broken down and I needed the problem diagnosed. I should not have to specifically request diagnostic testing when the purpose of bringing a non-functioning vehicle to a full-service repair shop is to determine what is wrong with it. If additional diagnostic testing would have involved an additional charge, I would have expected the shop to explain the options and costs to me before proceeding with a repair that ultimately did not address the full problem. I was then quoted approximately $10,000 to replace the head gasket, which was dramatically higher than the typical cost range I found for this repair. When I questioned whether the head-gasket issue could have been identified earlier, I was told there was no way they could have known until they got the vehicle running. However, there are diagnostic tests that can provide evidence of a head-gasket failure without simply proceeding with repairs and hoping the problem resolves. I was also told that I could drive the vehicle and was referred to the repair shop next door. I found this particularly concerning. Driving a vehicle with a blown head gasket can cause serious additional engine damage, particularly if the engine is overheating or losing coolant. Later, Tire Barn told me they could not get the vehicle to stop smoking, which made the earlier recommendation to drive it even more concerning. At that point, I had the vehicle towed to another repair shop. The second shop was able to properly evaluate the vehicle and provided a much more reasonable repair estimate. There were also some frustrating logistical issues. I had to repeatedly explain that I needed to pay for the work remotely so that a tow truck could pick up my vehicle. Tire Barn initially would not take a credit card payment over the phone or provide an online payment option, which made an already stressful situation more difficult. Thankfully, they ultimately agreed to take the payment over the phone so the vehicle could be released to the tow company. To add to the experience, after everything was finally arranged, Tire Barn called to tell me that one of their mechanics had accidentally left his cell phone inside my vehicle. Overall, this was an extremely frustrating and expensive experience. My biggest concerns are the lack of diagnostic testing before performing a significant repair, the communication surrounding what could and could not be determined about the vehicle, the extremely high estimate for the head-gasket repair, and the recommendation that I drive a vehicle they had identified as having a blown head gasket. I ultimately took the vehicle elsewhere and had a much better experience with a shop that properly evaluated the problem and provided a more reasonable estimate. Based on my experience, I would not recommend Tire Barn for major mechanical repairs. Perhaps my experience would have been different if I had simply gone there for tires, but I would not trust this location with a significant engine repair based on what happened with my vehicle.

BEST CAR REPAIR IN MUNCIE! I got my front bumper fixed by Jones a few years ago. They did a great…read morejob, were speedy and affordable. I also asked if they could order a small plastic piece that was missing when I orginally purchased the car, and they ordered it quickly but I forgot to pick it up. Fast forward to now (about two years later) I randomly remembered and they still had the part! They installed it with no hastle, and were very kind. I have been to almost every car repair spot in Muncie, and Jones is by far my favorite. Cannot recommend them highly enough.

GO HERE TO GET YOUR CAR FIXED!!! Wallace is the most trust worthy, dependable and smart guy,…read moreespecially when it comes to cars! I went to two other places with my Jeep and got screwed over, taken advantage of (financially) and was wasting my time until I went to Jones. He will help you out the best and even goes above and beyond! Thank you very much Wallace and your team, you helped me in my time of need and I appreciate it so much! I will always suggest people to take their cars to you! Update 2/18/2020: AGAIN, go here!!!!! I took my car back again and every single employee at this location was so extremely nice! JR (the owner) talked to me while I waited, Dereck was super nice, Mike is the best, and I am just so grateful to them for their help again getting my car fixed! They care so much about their customers and went above and beyond a second time!!! I'm so grateful to them as a broke college student who wouldn't be driving if it weren't for them!

The customer service within this company is unmeasurable. Prompt returned phone call when I left…read moremessage inquiring about needing some work done. Very kind and informative gentleman called me back and was able to get me in the next day for my repairs. I highly recommend their services and definitely will reach out to them first if ever needed again!!! Thanks!!!!!

I stopped by with my rear view mirror hanging in my hand, I went in with my grandson that I had…read morejust picked up from school, We were quoted a price and was able to get it done right away while we sat there and the receptionist (Skylar) gave us free soft drinks, no charge and we were out of there in 10 mins, that was 2 months ago. Now I just made a appt. for my cracked windshield , Skylar set me a very close appt. to come out on I could drop it off, Price was lower than Safelite and they honored their 50.00 online coupon, When I asked Safelite about their coupon , they upcharged a unknown recyling fee ! I highly recommend Auotglassnow. I am now their customer for life!

My wife's nearly new Honda CRV suffered a windshield stone chip. While it was small and did not…read moreimpair her vision, I know even the smallest of chips can get larger with significant temperature fluctuations which can sometimes result in the need for replacement. I hadn't needed to have a windshield crack repaired since moving to Anderson so I asked my dealer and he referred me to Perfection. The front desk operator/receptionist at Perfection is the epitome of courteous and knowledgeable and an appointment was quickly made. When I brought the car in today I was met with enthusiasm and courtesy by the 'team' and the repair was quickly completed at the quoted price. Having retired from the automobile business after 45 years, I can say that my experience with Perfection today was amongst the best of the best!