When I called Auto Glass Now to schedule an appointment, they asked if I would like the Tech to come to my home. The Tech arrived on time and was very professional. From scheduling to the Tech fixing my broken windshield, the service was 100% great and would use this company again. read more

These lovely people have earned my business For Life!! 1st off, I had a rare repair needed (run channel) Not only did Robin Paul (Mgr) get me in immediately, she set me up with Tech who not knew what was needed, but did it beautifully! Shout out to Bob St Marie I had spent over $400 repairing window and it would only go up halfway. It was snowing and extremely cold with wind chill. Also, I drive for a living, so When Robin heard my plight, starting new delivery job the next night, she made it happen!! Before work They ALL saved my bacon! Thanx so very much read more

This was our second time using this location and the first time was great, no complaints. However, we just picked up our vehicle and while the front desk staff was friendly and helpful and the repair seems to be fine so far, we were disappointed to find that this time they did not clean the inside of the vehicle after finishing their work. Many glass shards both large and small and even large scraps of rubber stripping were left inside the vehicle. When we called to ask about the situation we were told to stop by any time and they would vacuum out the car for us - no apology or explanation or anything. Just seems hard to imagine that a glass repair shop would leave such a dangerous mess in any vehicle, but particularly in a large SUV with multiple car seats present clearly indicating that there will be children in the vehicle. read more

Auto Glass Now - Glass shards, rubber stripping. - Auto Glass Services Near Me - Fishers, Indiana

I had a dime-sized starburst area of windshield damage on my relatively new car. Called yesterday morning. Took it in. Waited 25-30 minutes in their lounge while Mike fixed the damage. It looks really good--almost invisible. Mike was very nice and Anissa at the desk helpful. Not expensive. 5-stars read more

Auto Glass Now took care of my windshield with a defect all under warranty. Staff was super helpful and they did a great job. I'll always do business here for any windshield repairs! read more

I went to this location in January to have our windshield fixed. I had called and had wanted to go to the 38th st location but they had a pipe burst and they were closed during repairs. I went to this location instead. Took them longer than estimated which isn't a big deal. I went home and didn't drive the van for two days, got in it that following making and it has rained all night and water was coming the lock the top of the windshield. Dripping water! I went in that day after school drop offs. They fixed the windshield but didn't have a solution to the water damage or moisture. Took it home, the next morning, I get in the van and water is dripping inside! It was in fact not fixed. I called and they said they'd have to have me wait a few days to remove the glue. I asked for a refund so I could go somewhere else. They said they'd take $50 off. I asked about the 38th st location and they let me go there. Went there and got a repair no problem and it's been fine. I called this location to ask about the damage. They sent out little container that should help absorb moisture. I've had that in there for weeks. They said they'd send someone out to clean that headboard. I called back and said I don't want anyone from there based on this current situation. They said to call and get detailing quotes. I've never had any vehicle detailed. I called and got verbal quotes and I let Auto Glass Now. They said they needed the quotes emailed so they could forward to the manager. So I emailed basically this review with the detail quotes. I got a call today from a different manager saying they'll have to have someone come out and see the damage (which is fine and I get but they've already seen it since they "fixed" it). I feel like it's been one hoop after another and it's still not finished. I'll update if this issue ever is resolved. I have never left a negative review. Positive: during my total of 5.5 hours waiting to have the window fixed I had my 2 and 4 year old. Their front office staff person was so kind with them and even played with them. Five stars for her. I do recommend the same company on 38th st. read more

I cannot say enough good things about this company. I've had a crack in my windshield that started on the passenger side and traveled over to the driver side. I knew I had to replace it and had considered another company until I read their reviews. My son had a windshield replacement so I called him and he referred me to Perfection. I called on a Tuesday and they scheduled me for the next day. I arrived and the staff was very friendly and polite. My vehicle was done quickly and cleanly and the whole experience was great from start to finish. And the quote was almost 200.00 dollars cheaper than the another windshield competitor. If you need repairs or replacement give them a call , you won't be disappointed. read more

Excellent in every respect! A conscientious, concerned gentlemen gave me an appointment and quote over the phone. He got me in for windshield replacement quickly and at a very good price. The woman at the front desk is knowledgeable, extremely professional, and treated me with respect and warmth. The installer was also very professional. It's been 1 week, including a vicious rain storm, and all is well. Thank you, Auto Glass! read more

I recently had them repair a crack in my windshield. It was about the size of a dime ! A very small mark, probably an 1/8", was left after they repaired it I am very pleased ! read more

After calling several other companies on a referral from my brother called Perfection and am so glad I did. They are completely professional and completed work when they said they would. If I ever need any auto glass work done will definitely call them again. Would recommend to anyone. read more

Auto Glass Now - New Windshield. - Auto Glass Services Near Me - Fishers, Indiana

They came out to us to fix two windshield chips. On time, fast, great results and good price. Very happy we used them.

Checked around and Perfection Auto Glass was the cheapest and closest. Had my windshield replaced and PAG was fast and professional. I would recommend them. read more

When you get a chip in your windshield it's never a great day...somehow Perfection Auto Glass made it a better day. Tim my intake person was phenomenal. He helped set me up and ensured it was going to be a smooth process. Upon arrival, this location is getting a facelift so it was a bit chaotic. There is an area to wait for your vehicle to be completed is comfortable, which touts the length of time you may be there. My vehicle required recalibration so it was a long process. Luckily my husband could pick me up so I didn't have to wait 5-6 hours required. I would have liked better communication about the progress of my vehicle. I felt like I was in the dark on when it would be finished. Pizza places have trackers on when your pizza will arrive, I had expected to know estimations about where my car was with completion but when I called, the person who answered said "I only know when the car is finished". This isn't helpful when you are trying to time rush hour traffic and your car pick up! I knew they closed at 5 so they would at least be done by then. The quality of work is great so far. One star removed because of lack of communication in the process. read more

I called on Friday afternoon to schedule an appointment for the following Monday. Perfection was able to fit me in and have the replacement windshield ready to install. The customer service rep who took my call and scheduled my appointment connected me to my insurance company and walked me through the call with them. One 10 minute phone call was all it took to get everything arranged. I arrived for my appointment on Monday a few minutes late. They still took my car back right away. The windshield replacement was complete within an hour. I was impressed and incredibly pleased with the professionalism, attentive service, and overall efficiency of the process. I would highly recommend Perfection for glass replacement & repair. Though I hope to not need it, I appreciate that the work is guaranteed & I can return to have any unfortunate chips repaired for free within the year. read more

Replaced the windshield in my wife's 2016 Corvette and did a great job. Very professional and made sure everything was done with care! I would recommend them to anyone. Then even did the change out at my residence. read more

My car was leaking from the back and I assumed it was the seal around the back window that needed to be replaced so I called Perfection Auto Glass to make an appointment. They were very up front about what to expect as far as fees/tests and were able to get me on the schedule to come in the next day. It took about 5-10 min for them to diagnose the issue which ended up being the break light. Since they didn't have the proper tools they could help but didn't charge me for the service. I appreciated their honest and integrity and will absolutely refer anyone looking for auto glass repair to them! read more

I was able to set up an appointment to replace my windshield in just two days. Technician was on time, actually a little early. He completed the install and everything looked good. I washed the truck about three days later and noticed, what appeared to be one large scratch and a small one. I called the home office and sent photos that day. The owner or manager called me the next day and made arrangements to send out another technician two days later. It turned out that both marks were a primer type material, very hard to remove. The technician did remove them and cleaned the area and the windshield. It looks brand new again. The corrective measures were fast and precise. Thanks for a job well done! read more

Great fast service!!! Highly recommend!! Also friendly and nice warranty. I would definitely use again.

This was a great experience after a frustrating event. No one likes a ding in their car but a cracked windshield is even worse. Perfection fit me in on little notice and did a great job! They warned me that it was just a safety repair and it would not be cosmetically perfect. Well it is darn close!! Nice work at a fair price. Go to this shop and you will find ..."perfection". read more

Replaced the passenger side front glass of my 2018 F150 Platinum. Awesome job and incredible value. Quality and speed of the repair was 10 out of 10. I will always use them for any auto glass repair or replacement. read more

I had a foot long crack in my giant motorhome windshield. I called Perfection and was lucky enough to reach Teresa, who guided me through the process of working the payment through my insurance. She was outstanding in getting this taken care of and keeping me informed. I had a busy travel schedule so they quickly aquired the right glass and installed it in the promised timeframe. My only complaint was the installers could have cleaned up the tape marks from the seal. This was a $3300 job. Thank God for insurance, even with the $500 deductible, and damn the rock throwing dump trucks that have no concern for others on the road. read more

Had several chips and a mean crack in the windshield and decided to bite the bullet and finally get it replaced. Originally I called another establishment and was told they farmed all windshield replacement to perfection. I called and the phone was immediately answered and the young lady I worked with was pleasant and did her job great. She told me they had my windshield and could be out after noon. They called me around 1ish saying they could come out and do the replacement. They were extremely prompt and professional. There were three of them and they were able to get the windshield replaced in ~45 minutes. I can't right on the quality of the work quite yet, but the professionalism with the installers and the office deemed a 5 star rating. read more

These guys are amazing! I had recently bought a new car and a crack in the windshield wasn't disclosed in the sale. I had two techs come to my home & they were very understanding of my frustration and reassured me it was going to be an easy fix. They were both very polite and only took a little over an hour to fix my windshield. Definitely recommend & will most definitely come back if I need another fix! read more

How fantastic does a company have to be for me to take the initiative to leave a positive review when my time is limited? This type of fantastic. I needed to get my windshield replaced, and I was having a hard time finding a company that would touch a windshield that has an after-market rear-view mirror attached. So I looked on Yelp for a highly-rated provider, and found this company. They didn't disappoint. They ordered two windshields to make sure one would fit my car when I took it in, and my SUV was ready when promised. Can't beat that. read more

Love everything about this place! Unfortunately for me, I've had to have two windshields and a side window replaced in three different vehicles. They are quick, efficient, and VERY reasonably priced. Hopefully from this point on I will just be recommending them versus actually using their service. read more

I had a scratch in my car's window, and Perfection Auto Glass responded, gave me a quote, and came out to repair the scratch all in the same day! Saul was especially helpful, he gave me advice and tried to repair the scratch to save me money, but in the end I decided to have the window replaced. He gave me a really fair price as well as explaining how and why the window would need replacing; as a college student, I really appreciate his honesty, rapid response, and willingness to help! Highly recommend calling them if you're looking for windshield/window repairs! read more

After a different shop messed up on my chipped windshield and told me I needed to replace the entire glass, I decided to take my business elsewhere. Perfection gave me an estimate right away almost $200 lower than what the previous place was trying to make me pay. They were also able to schedule me in first thing the next morning. However, because I was referred to Perfection (located in Fishers) by an auto shop in broadripple, I confused the locations and missed my appointment. Even then, Perfection was able to get me in the same afternoon right after I got off work. They took just a little under an hour to do the work and now my windshield is good as new. Excellent customer service! I will be coming back here in the future *knock on wood that won't be needed* and recommend this place to anyone who is looking for affordable glass repair! read more

Very pleased with all aspects of service from PAG. My insurance company referred them to me as a preferred provider. The CSR, "Cort", was courteous, knowledgeable, and exact in working my claim through the insurance process; then, scheduling my service and ensuring all parts were in-hand and correct. The tech, "Chuck", was helpful in answering questions and providing me the opportunity to see the window frame's structure (I asked to do so), prior to installing the new glass, gasket, and trim (my vehicle requires new top metal trim). I just had the work done this morning, but from all external viewing, it is an excellent job: all looks to be installed as at the factory, and no clean-up needed on my part. I'll not hesitate to use PAG again, if needed. read more

Only great things to say about this place. My rear window was totally shattered, and they got me in to get it fixed the very next day. Friendly and efficient over the phone, fast service (the shards of glass all over my trunk bed were cleaned up too) and VERY reasonably priced! Hope my window doesn't get smashed again but if it does I will definitely come back here. Very impressed read more

My mechanic shop recommended these folks and they did a stellar job. The receptionist, Tami, I believe gave me a quote on the phone and worked me into their schedule on short notice. The seal on the front windshield was leaking and with torrential rains expected she understood and worked me in. When I arrived I was greeted by Tony the shop owner and stayed and talked with him while they fixed my vehicle. The entire process took 40 minutes and they did an amazing job and the price was extremely fair. I did notice that maybe 90% of their business was insurance, auto body, and dealerships. That being said they did a great job and treated me very professional. If you ever need anything auto glass related, ignore the people with the commercial and come support the Perfection team. read more

In the spirit of holiday cheer, I had my car window smashed in on Wednesday evening. Called around to a few repair shops, and Perfection was actually recommended to me by another shop! Gave them a call and spoke with Bobby, who was very accommodating and able to get me in the very same day for my repair. Much appreciated seeing as it was 25 degrees outside! On top of it all, Perfection offered the most inexpensive quote out of any shop I spoke with. So thankful for all their help and will absolutely recommend to all! read more

I was misled on appointments by another company (safelite) and I called Perfection to see when they could repair a crack in the windshield. They set it up for the next day. Then they had a cancellation and came out the same day I called! The tech did a great job and was fast. Plus it was half the cost of the other place. Good job, I recommend! read more

I had the tailgate window of my SUV replaced here: Now my tailgate won't close due to glass fragments that they failed to remove from the tailgate. They now say that is a body shop repair! If you do not have the equipment or qualified help to do the job to original condition you should tell the vehicle owner before the glass work is done! Very unhappy & dissatisfied !! read more

After having my car broken into, Perfection offered fast, professional service for a price that didn't break the bank. Moreover, when they realized there was something else wrong with my window, they offered to order the part for me, come to my place of work so I didn't have to drive up from downtown again, and install it for free! All around great service. I would definitely recommend them to anyone in need of glass replacement! read more

I've never received such horrible service in my life. I hate to give them a single star because they don't deserve it. It was impossible to make an appointment for on site or mobile service. I was on the phone with them constantly without a resolution. They only install or do repairs at the shop first thing morning (wouldn't specify a time). Their install window for at home service is between 8am and 5pm (seriously)!! I specified no later than 2 pm and they agreed. However it was nothing but a disaster. The installer called at 15 min til 2 saying he was on his way. By then it was too late I was already heading to work. A windshield repair takes at least 30 minutes. In addition I kept getting transferred to the bloomington office whenever I called the local (317) 776-4740 number. Good luck trying to get your windshield repaired because dealing with perfection auto glass is nothing but imperfection. read more