I was having a problem locking and unlocking my deadbolt lock and I called Safehouse Locksmith. The receptionist told me that a young man by the name of Jonathan will call me back within 10 minutes. Within 10 minutes a return call came to me saying that he will be arriving within 20 minutes. Yes Jonathan was on time. Jonathon looked over the problem, explained the issue I was having, explained the solution and off to work he went to fix the problem. Within 20 minutes the problem was resolved. Great job Jonathon. I would highly recommend this locksmith company to anyone who wants a very reasonable, professional, locksmith company. Also ask for Jonathon read more

I have all my keys copied here and they're always perfect. I also needed a copy of my car key. I had an impossible time getting it from the car dealer and Safehouse was able to do it. I highly recommend it as a locksmith AND a hardware store. read more

Our mausoleum is over 60 years old. We need to replace the lock. This company has offered Great communication and promise They sent a Wonderful technician. I have a very challenging dilemma and Safehouse has promised to assist me. I have trust and faith in Jonathan and the boss he spoke to all day to help me. read more

I got locked out the other day and reached out to Safehouse Locksmith & Hardware, only to realize I already had them in my contacts from when I got locked out a few years ago. Both times Jonathan came. He was absolutely pleasant to deal with. Honest, knowledgeable and fast. Great communication with him. While prices did increase since the last time I used them years ago, I guess it's expected. Would definitely recommended this company. Felt very trustworthy and has many other great reviews! read more

Another company cancelled on me the day of the appt so I quickly had to find a new locksmith and Safe Lock came through clutch!! Johnathan was the nicest man and got the job done Expertly and was at my home in 20 minutes!!! Extremely grateful and now I have his number saved in my phone. Highly highly highly recommend this company. read more

Tech showed up almost immediately and fixed my problem quickly. Price was reasonable. Tech very friendly. I'll use them again.

Ebike owners THIS is the place to come to if you ever need new keys for your ignition / battery!! I had lost the keys to my ebike battery last week and had been desperately trying to find a locksmith and / or bike shop that would be able and willing to help me forge new keys for my battery - which was still locked inside my Lectric bike. Safehouse Locksmith was the ONLY place willing and able to do just what I needed. They even included an extra key for me at a bargain! ps. Don't balk at the price. Since I had nothing better to do, I watched their work for the most part and it is really involved. They managed to remove my battery WITHOUT damaging the lockpin (used to keep the battery in place) or the battery and then proceeded to forge new keys - with a new combination so no-one but me would be able to use my bike. I rode off in a little over an hour! :) Great place and great service. Thank you guys so much!! :D read more

I came here to make a copy of my workplace elevator Key but it wouldn't fit in the hole cause they didn't copy it right, so i had to go back to the store with the original key to complain. when i told the worker it doesn't fit in and tried to explain, he didn't even listen and telling me Key is fine, nothing wrong with it, it's the keyhole that's old, they do this for living and stuff. So i had to go to the other place and made another copy which cost me 7dollar Terrible place and customer service read more

Safehouse Locksmith & Hardware - Key copy - Keys & Locksmiths Near Me - Fresh Meadows, New York

This place costs me more time and 10 times the money than buying a car key at the dealer. I noticed something wrong when a 30 min job turned to a 3 hour job. That was 10/5 it's now 10/22 and I still do not have my car. I learned my lesson. Instead of spending 200 on a key at the dealer. It's now 2500 in expenses accrued. Renting a car and the dealer billing me for a new immobilizer and new keys. I think my lesson was learned. read more

Be careful when buying locks from this store. They'll sell you defective goods. I can't speak for the locksmith but the store associates are scammers. Maybe they have good locksmiths but while I was shopping there for a new lock, none of the sales people there were locksmiths and they were all very quick to try to sell me something while reminding me "no refunds" read more

Kind, quick, and helpful! They made a perfect copy of my car key at a very reasonable price.

Great service! Bought 2 multi lock cylinders, as well as had them make 4 extra key copies. Everyone was nice, and informative. The service was quick and every key worked. They even told me to come back if I was having any issues with the locks or keys and they would take care it. Thank you for services! read more

I bought a car with only a valet key and after I purchased 2 new keys off ebay. I took my car and keys to Safehouse Locksmith & Hardware to reset the ECU and program my new set of keys so I can open the car remotely and start the car. I was approached by Marion, who told me the job was going to be done in about 10 minutes and for an incredibly affordable price. Marion cut the keys, then went to program everything, he made the process seem simple and although it took us a bit longer than 10 minutes because of the way my car system is set up the job was complete without hiccups. I am very satisfied, I will bring my girlfriend's keys here to be cut and programmed as well. I would definitely recommend this place to anyone. read more

Had a broken lock and was locked out of my apartment. Eli came and was able to replace my lock in minutes. He also answered all my questions. Great professional service especially for the evening. read more

charged me $125 to charge the cylinder of a jimmy lock, they are money hungry at the expense of customers

The key got stuck inside the key hole when I was leaving my house to go to work this morning. I tried all solutions that found online and didn't work. I found this on Yelp and made a call. A guy who answered the call told me a lock guy will be in an hour. The lock guy came five minutes late. I think it was totally acceptable considering they receive jobs on call. He came and took a look and said to me that the cylinder need to be replaced. He texted someone. I guess it was someone from Safehouse. He said to me that would cost $160 for the same brand or $140 for another line of product within the same brand. Of course I stick with original. Then he told me that he had to get a new lock and his tool box. When he came back, he received a text message and asked me if I want to replace the whole lock which cost $225. Why would I pay for something I don't need? I told him replace the cylinder would do. He seemed to agree and started the work. He finished in about 20 minutes since there was something not right when the old lock guy installed the lock years ago. He fixed everything. Everything seems working fine. Also, the guy from Safehouse gave me a call to follow up the service. The service is good and quite expensive. I'm happy what I get. I can leave my house and now to worry anything. read more

Exceptional service!!!!! If I was capable of giving more stars I would. They were at my place of residence within minutes. Steve was very friendly and professional. I will be recommending them to all of my friends. great service and great prices what else could you ask for? read more

Owner is very professional and patient. Price is fair. I had very good experience. They replaced my car keys batteries and found the lock I wanted. They have tons of inventory. You have a big chance to find what you need than the other locksmiths. I would say it is the best place for keys and locks in my neighborhood. A+++ read more

Mike was quick in getting to my home and opening the lock without damaging it. He was professional and competent.

Mike is a certified mogul. My fiancé misplaced her car keys and was frantically looking for them. To make matters worst, we just had a huge storm the day before. I reached out to Mike via yelp and he was extremely responsive. Made the key, drove out to deliver it to us, and even gave us an extra one on the house. 1-10 review? Infinity. Happy wife, happy life =) read more

Update: my apologies for updating so late .. I received a call from the owner a couple days after. He was out of town and wasn't aware of the situation when it happened. He was extremely polite, understanding, and even apologized. He also offered to refund the entire payment because he believed that I shouldn't have had to pay for this kind of experience. I updated this review with an extra star because of the way Mike, the owner, reached out to me to listen and understand. -------------------------------------------------------- Extremely Upset. Please be warned! When you call this number, the call will go to a dispatch. NOT the actually locksmith store. I called and asked for a quote. The man told me $60. I made sure to ask if that included coming out to the apartment (I also looked up places that were very close in distance to mine) and get the lock off. After giving him my location, the person on the other end of the line said that everything was included. I tripled checked and asked him a couple more times making sure to include the fee of getting the lock off. I called again a couple minutes later and the same man picked up. I requested a technician to be sent to do the job. When the technician came, he told me it would cost $225. I WAS SHOCKED. I told him that the quote and the actual price was way off. He said that the $225 was on top of the $60 fee. $285 ?! I called the phone number again and this time a woman picked up. She had no clue who had helped me and explained to me that the dispatch answers the calls and sends out the job to the local locksmiths to be picked up to send out their technician. She didn't know who had helped me and said that I would have to pay for it. They don't keep a record of calls so she can't look up who had helped me. NO. She didn't apologize. The technician in front of me interrupted and said I had to pay the fee of him coming out to my place cause it's for the service. EXCUSE ME, WHAT SERVICE? Then I realized that the woman on the phone had hung up on me with an automated voice of "thank you for calling, goodbye." My sister mentioned that when this happened in Michigan, it was $40 for coming and opening up the locked door. With an attitude, he said "that's Michigan". I understand prices are higher in New York than anywhere else but $40 vs $285 is ridiculous...and this was in Flushing. And please don't use "if you ordered a hooker, you would still have to pay for her service even if she didn't do a anything" PLEASE, never use that example ever again with anyone else. He used it twice on me. The technician proceeded to say that I can call the cops cause he's not leaving until he got paid. That alarmed me because this meant that this probably happened before. I stood my ground and told him I wasn't paying for the service that never happened and that it wasn't my fault for the false information that was told to me prior. If the person on the phone told me it was $60 service fee ($15 for calling, $45 for something else that didn't have to do with the locksmith) + the cost of getting the lock off, I would have contemplated and called elsewhere to get other quotes. But $60 + $225 to get a simple $9 bedroom lock off is ridiculous. He then changed his mind and that $35 was fine for the "service". Nope, I'm not paying you $35 dude. Then he changed the price again and said $15 was good for the service fee. I agreed cause calling the cops, waiting, and then dealing with the whole mess would've been a headache. As my sister went to get cash, he said that he can do it $70 everything included.............. What? Where did that number come from? Then he said $120 for new locks and service. Excuse me, I can get a $9 lock and do it myself. All in all I got it done for $70. But it was a huge headache arguing with him and the dispatch who hung up on me. Unfortunately, I had $80 (4 $20 bills). He doesn't carry any change and no way was I giving him my credit card number. UGH. Honestly, it wasn't the technician that came out to blame. He was a trooper and knew he had to get some kind of money. He also has to pay bills and have a life to live. But he was a bit rude. And using the example of pay for hookers TWICE to two girls..... Is a BIG NO NO. But the way this all went down from the dispatch caller to the shocking price increase was ridiculous. Never getting myself locked out again. Not dealing with this. Also, is it weird that he asked if I lived in this apartment or if this was a vacation home?..... Hm... read more

Overall , I would say I'm satisfied with Safehouse. I requested a quote on Yelp and Mike responded quickly. His prices were fair and he was very accommodating to my schedule. I took 1 star off because the locksmith Daniel showed up 50 mins late to my 6pm appointment after confirming and calling me he was on his way. Then he called me telling me he was running 20 mins late because of traffic. Ok fine. Then no one showed up until almost 7. I called Mike at the shop and he was surprised. In any case, Daniel showed up and spent an hour replacing my lock. Everything was fine, and Mike even followed up with a phone call 1 week later to make sure everything is working to my expectations. If I ever need a locksmith, I would use them again. read more

Came here to get a second car key. Friendly and honestly. Mike followed up with me a few time to let me know that he's at the store. Will come back again and def. recommend. read more

Your basic, no frills, local, neighborhood hardware store. They have locks, door hardware, electrical supplies, paint, tools, et cetera. They make keys for Multi-Lock, Medeco, cylindrical, automobiles and motorcycles. Nothing special, but hey, it's a hardware store. read more

this guy is awesome! We got locked out of our apartment and he rescued us! Called another locksmith and they were going to charge us an outrageous price but Safehouse was very reasonable! Mike was very quick to arrive and very quick to get us back in our house. Highly recommend Safehouse to anyone in need of a locksmith. Will 100% only use Safehouse from this point forward! read more

Adam, the guy who installed my new lock in my Flushing apartment was awesome. He was friendly and knew his business. He gave excellent advice concerning the type of lock to use. What really impressed me was how he was able to install the lock on my door, which was in poor condition due to previous installations, etc. I highly recommend Adam and Safehouse Locksmith for anyone in need of quality service and peace of mind when its comes to securing your home. read more

I came here to make a copy of my Toyota smart key fob (which has push to start). It can be extremely difficult to find somebody who can properly program a new smart key / keyless system and those that do charge an arm and a leg. If you go to a dealer expect to pay hundreds of dollars. Toyota wanted something like $500 to make a copy of my key and I called a few dealers and they all quoted me just about the same price! I'm so glad I found this place because they did it for MUCH less than what Toyota wanted. The price was great and the process to make a copy of my key was quick and completely painless and they were able to program a blank key fob I had bought elsewhere which was a huge plus! I'll definitely be back here if I need similar reprogramming of a smart key! read more

Just moved into a new apartment and wanted to change the bottom lock. I emailed a few locksmiths to get some quotes and this is the first (and only) one to email me back. I was able to set up an appointment for the following day. Peter came in to look at my current lock, gave me a quote to replace the cylinder and then was able to install it and give me a set of new keys within a few hours. Overall, great and fast service! read more

My jimmy proof lock broke and it had to be replaced. I called 50 locksmither, they were all either overpriced or NEVER SHOWED UP!!!!! I found these guys from yelp and they are great. They came here within a half hour after i called. Got the job done and was friensly and informative. Would use again and highly reccomend. read more

I called Safehouse Locksmith in order to replace an original mortise cylinder that was sticking. A technician was sent but there was an issue with one of the parts that link with the mortise thus the technician had to return another time. I asked for a Multilock cylinder to be put on the mortise lock mechanism BUT, unknown to many, there are many CAM pieces that can go on it, the technician showed me about 20 CAMs that are made for the Multilock cylinders. After another week of attempting the get the correct part, Safehouse called me in order to inform me that the part had come and that it was most likely that the issue with the mortise lock would be fixed. The technician came and put the cylinder just to find out that the back CAM mechanism was a little off. He took out a bagful of Multilock CAM parts and the installed another one. When the mechanism was placed, it the function was PERFECT. I would recommend Safehouse Locksmith for your most complex jobs, lots of people out there think that getting a cylinder replaced is just a walk in the park, to get the cylinder and turn the lock to screw it in place, but there are eventualities that can frustrate the most inventive Macgyver types out there. Leave your headaches behind and allow the professional people to be in charge of situation. It will be money well spent and plenty of headaches saved. read more

really good staff helpful and knowledgeable. was able to get same day service for a fair price. highly recommended read more

Professional and fast. Danny was great! Had an issue with the door knob. Door slammed behind me (had window open) and i couldnt open the door. Knob broke and the key wasnt latching on the lock to open. I literally got locked out of my apartment. I somehow managed to get back in by playing with the key. Found this company and Danny followed up with me the following day. Got this old crappy knob and lock changed to a new system. Now I feel safe and sound with my new lock and the door acts like a door. read more

Service was perfect--fast, inexpensive. I forgot my keys and a short time later someone came to give me a new set.

Excellent service, fast, dependable. Being locked out sucks. I just found this place and hoped for the best. I dealt with 2 good guys. Would use them again. read more

I left my key inside the room so I called, they came in ten minutes and unlock my door in just one minute. So professional!!!! Highly recommend!!! read more

Owner personally called me to explain and apologize for a mixup with one of their third party vendors that occasionally handles their overflow- owner seemed like an honest guy. Their vendor Harry (I believe) who drives a red minivan, who is no longer working with them, is an absolute nightmare and should be avoided. read more

they came the same day I called. my lock was difficult to install. He stayed till very late and finished the job. He left my house clean. I loved working with them. I highly recommend safe house! read more

I needed an emergency service last night, found this guys on google and gave it a shot, i was surprised by how fast they came to my place, the technician was very professional, did a fast and good job and didn't overprice me, highly recommended. read more

Great service, very professional. Arrived in the alotted time and finished the job within 10 minutes. I am a very satisfied customer.

Safe house locksmith was extremely efficient and great to work with to resolve the issue of my stupid car door lock getting stuck. Not entirely sure what the issue was personally, but they got it under control. read more