Went in here to some bolts, lady in there gives me dirty look and attitude and tells me to stand…read morebehind the counter, which is what I was doing. Never going in here again, racist and rude service

Love this place!…read more Went in last week to replace an old padlock for my front door and get some keys made. The store has an amazing selection! I don't really know what I'm doing and I'm so glad the staff was so eager to help and guide me to the right direction! Definitely coming back if I need to fix anything else. I think they fix window screens too.

I would give no star if possible. The thin lady with pony tail is the absolute rudest and nastiest…read moreperson I have ever met. I went to the back and stood at the counter waiting for her to acknowledgee as I did not want to interrupt her while she was working on the computer. She became very nasty when she realized I was standing there and did not get her attention. How was I to know that your peripheral vision was non existent. I explained that I was trying not to be rude and interrupt her. She then continue huffing and puffing and mumbling on and on. Note to the owner: this employee is miserable at this job and taking it out on your customers for no reason. Please replace her if your value your customers and your business. I will not step foot back in to your store and engage with her. I'll be going down just a few blocks to Bell Hardware

SUMMARY: As they say in management "Everything flows from the top". I'm pretty sure the lady there…read moreis either the manager or the owner, but whatever the case may be, I hope she finds peace with whatever is bothering her and I sincerely mean it. BACKGROUND: My wife is a Bayside native and she left Bayside to be with me in CA and now in TX. We finally got around to visiting her mom since COVID hit and her home needed some maintenance type repairs. This store is the closest. SERVICE: As other people here have complained, the lady manager/owner(?) is just not nice. We visited on two occasions within the last 3 days. Both times we heard her berating her staff about where things were placed, why they're not looking in the manual, and the like. I would never ever talk like that to any one of my coworkers or of lower job position ESPECIALLY in front of customers. Accordingly, the staff looks beaten down and are in no hurry to do it right or in a timely manner. Why should they if they get chastised and berated in front of customers by their superior? After the first time a few days ago, they didn't have what we needed so we took a walk down to Bell Home & Hardware on 47-28 Bell Blvd. It was a nice day so we enjoyed the walk and were talking with each other saying (about Parker) "WTH, did we do something to piss her off or something?" When we got to Bell Hardware, in stark contrast the Asian lady employee there...wow, night and day difference. Once we walked in, she asked us what we needed and she walked us directly to what we needed, gave us great advice (including NOT buying one particular kit), and walking us again to something else we needed. Next time we'll walk the few extra blocks. And then today, we were meeting my wife's former boss and since the Parker hardware store was only a few stores down and we only needed some small things, we dropped by again and rolled the dice. Same treatment, same berating of staff. We got run up after a lengthy delay, no thank you, just an unhappy face, and handed me my receipt and change. RETURN VISIT? No. Definitely not. I mean, really, my patronage won't make much of a difference to her since we're only here for a week. But truly, I think the lady manager needs to deal with whatever it is because no one should be treated the way we saw her treat her employees.

Knowledgeable and accommodating staff. The store is well…read moreorganized with an extensive and diverse inventory.

Service is the best! Selection and expertise are the tops! Jere has great tips and ideas for all…read morerandom projects!

I went to this store because I needed a pump. and wanted to shop at nearby community store. I am…read morethe office manager at the local church I showed them the pump i needed and they said that this new pump would work. They are professionals and know what they are doing. I purchased the new pump and even signed a no return policy. I came back to install the new pump found out it was not the right pump. It was 20 minutes and so i went back and asked if i could return the pump that they said would work they said no return. When there store was robbed couple of years ago i allowed the cops to come and look at security cameras on the church grounds to catch the robbers. Its sad how this company works this way. i went by there advice and i can only think they are robbers.

During pandemic when they say businesses can't overcharge, they should look at this place. I needed…read morea part for my sink and my husband wanted to support local businesses, however, their price was almost double Home Depot, Amazon and others. They had the part but I was totally ripped off. A business like this doesn't deserve support.

12/2 Romex wire 25 feet. Home Depot $34 they sell for $82. I know they are local and. Can be rip…read moreoff but this is beyond rip off.

Bad service!!!, Very bad customer service. I bought a tool…read morefrom them, the seller gave me wrong information about it and when I wanted to work with that, it didn't work. One day after that I went there to return it and buy a right one, he refused to do it(the price was not too much(just $30)!

I'm so glad I stopped in to Flushing Hardware. Sean was great. He had all my items ready to go in a…read morecouple of minutes and was sure that everything was exactly what I needed to get the job done. The prices were great. If you are looking for a local hardware store that has a great selection, competitive prices and awesome service just stop in to Flushing Hardware. You won't be disappointed.

Spot has been here for a while now. Places usually after time the employee/owners change their way…read moreof being but not here. Thank you for being a wonderful original unique place.

They were the only ones who had all supplies needed including gloves and sanitizer over the last…read morecouple of years during the height of the pandemic. Fair prices and friendly staff. They're always willing to go above and beyond and answer the phone, 5 stars all the way!

The best local hardware store there is! Frank is the best and very knowledgeable #shoplocalread more

great place looks just like a old school hardware store love it. I grew up in the area always was…read moresent by my uncles or dad to buy them things

This place is unorganized and dirty. The owners are so rude. Don't expect to be treated with…read morerespect and courtesy. I think the owners are just miserable and taking it out on their customers. Go there only if it's an emergency. They're very overpriced. Stay away!

Always a fun visit at OnPoint. It has that small town general store vibe. I love the AS SEEN ON…read moreTV section of the store.

Since the demise of Woolworth's, there are not so many places that provide a variety of everyday…read moreitems. This is a great convenience to the neighborhood.