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    Bayside Hardware

    4.2 (10 reviews)

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    Parker Hardware

    Parker Hardware

    2.2(26 reviews)
    1.2 miBayside
    $$

    I would give no star if possible. The thin lady with pony tail is the absolute rudest and nastiest…read moreperson I have ever met. I went to the back and stood at the counter waiting for her to acknowledgee as I did not want to interrupt her while she was working on the computer. She became very nasty when she realized I was standing there and did not get her attention. How was I to know that your peripheral vision was non existent. I explained that I was trying not to be rude and interrupt her. She then continue huffing and puffing and mumbling on and on. Note to the owner: this employee is miserable at this job and taking it out on your customers for no reason. Please replace her if your value your customers and your business. I will not step foot back in to your store and engage with her. I'll be going down just a few blocks to Bell Hardware

    SUMMARY: As they say in management "Everything flows from the top". I'm pretty sure the lady there…read moreis either the manager or the owner, but whatever the case may be, I hope she finds peace with whatever is bothering her and I sincerely mean it. BACKGROUND: My wife is a Bayside native and she left Bayside to be with me in CA and now in TX. We finally got around to visiting her mom since COVID hit and her home needed some maintenance type repairs. This store is the closest. SERVICE: As other people here have complained, the lady manager/owner(?) is just not nice. We visited on two occasions within the last 3 days. Both times we heard her berating her staff about where things were placed, why they're not looking in the manual, and the like. I would never ever talk like that to any one of my coworkers or of lower job position ESPECIALLY in front of customers. Accordingly, the staff looks beaten down and are in no hurry to do it right or in a timely manner. Why should they if they get chastised and berated in front of customers by their superior? After the first time a few days ago, they didn't have what we needed so we took a walk down to Bell Home & Hardware on 47-28 Bell Blvd. It was a nice day so we enjoyed the walk and were talking with each other saying (about Parker) "WTH, did we do something to piss her off or something?" When we got to Bell Hardware, in stark contrast the Asian lady employee there...wow, night and day difference. Once we walked in, she asked us what we needed and she walked us directly to what we needed, gave us great advice (including NOT buying one particular kit), and walking us again to something else we needed. Next time we'll walk the few extra blocks. And then today, we were meeting my wife's former boss and since the Parker hardware store was only a few stores down and we only needed some small things, we dropped by again and rolled the dice. Same treatment, same berating of staff. We got run up after a lengthy delay, no thank you, just an unhappy face, and handed me my receipt and change. RETURN VISIT? No. Definitely not. I mean, really, my patronage won't make much of a difference to her since we're only here for a week. But truly, I think the lady manager needs to deal with whatever it is because no one should be treated the way we saw her treat her employees.

    Bayside Hardware - hardware - Updated May 2026

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