Went in here to some bolts, lady in there gives me dirty look and attitude and tells me to stand…read morebehind the counter, which is what I was doing. Never going in here again, racist and rude service

Love this place!…read more Went in last week to replace an old padlock for my front door and get some keys made. The store has an amazing selection! I don't really know what I'm doing and I'm so glad the staff was so eager to help and guide me to the right direction! Definitely coming back if I need to fix anything else. I think they fix window screens too.

Vinny came to our home and assembled our natural gas Weber grill. He did such an amazing job!!!…read more Our outdoor gas line didn't have the proper connectors for the quick connect. After visiting several other closer ACE hardware stores, whose staff had no absolutely idea how to help us-- we travelled out of our way to this ACE hardware. Vinny knew the right size of reducing coupling and nipple connector we needed. He ordered for us right away since it wasn't in stock and made the whole grill experience a breeze. Sorry our contractor ended up getting the reducing coupling so we didn't come back. But we will head to this ACE hardware above all other ACE hardware. Worth the extra drive to go to this branch!!!

None of the stores had it in stock so I ordered online and received confirmation email for pickup…read more Drove 30 min to pick up only to be told that someone might have sold the item, promptly cancelling the order. No apologies but a quick cancellation. Never again

I would give no star if possible. The thin lady with pony tail is the absolute rudest and nastiest…read moreperson I have ever met. I went to the back and stood at the counter waiting for her to acknowledgee as I did not want to interrupt her while she was working on the computer. She became very nasty when she realized I was standing there and did not get her attention. How was I to know that your peripheral vision was non existent. I explained that I was trying not to be rude and interrupt her. She then continue huffing and puffing and mumbling on and on. Note to the owner: this employee is miserable at this job and taking it out on your customers for no reason. Please replace her if your value your customers and your business. I will not step foot back in to your store and engage with her. I'll be going down just a few blocks to Bell Hardware

SUMMARY: As they say in management "Everything flows from the top". I'm pretty sure the lady there…read moreis either the manager or the owner, but whatever the case may be, I hope she finds peace with whatever is bothering her and I sincerely mean it. BACKGROUND: My wife is a Bayside native and she left Bayside to be with me in CA and now in TX. We finally got around to visiting her mom since COVID hit and her home needed some maintenance type repairs. This store is the closest. SERVICE: As other people here have complained, the lady manager/owner(?) is just not nice. We visited on two occasions within the last 3 days. Both times we heard her berating her staff about where things were placed, why they're not looking in the manual, and the like. I would never ever talk like that to any one of my coworkers or of lower job position ESPECIALLY in front of customers. Accordingly, the staff looks beaten down and are in no hurry to do it right or in a timely manner. Why should they if they get chastised and berated in front of customers by their superior? After the first time a few days ago, they didn't have what we needed so we took a walk down to Bell Home & Hardware on 47-28 Bell Blvd. It was a nice day so we enjoyed the walk and were talking with each other saying (about Parker) "WTH, did we do something to piss her off or something?" When we got to Bell Hardware, in stark contrast the Asian lady employee there...wow, night and day difference. Once we walked in, she asked us what we needed and she walked us directly to what we needed, gave us great advice (including NOT buying one particular kit), and walking us again to something else we needed. Next time we'll walk the few extra blocks. And then today, we were meeting my wife's former boss and since the Parker hardware store was only a few stores down and we only needed some small things, we dropped by again and rolled the dice. Same treatment, same berating of staff. We got run up after a lengthy delay, no thank you, just an unhappy face, and handed me my receipt and change. RETURN VISIT? No. Definitely not. I mean, really, my patronage won't make much of a difference to her since we're only here for a week. But truly, I think the lady manager needs to deal with whatever it is because no one should be treated the way we saw her treat her employees.

Looking for anything you need for an apartment - this is the best local store for all kinds of…read moregadgets and items. I purchased handles for my cabinets here for cabinets from the 50's! I have all my screens repaired here for very reasonable prices. They carry all painting needs too and tools. Parking is not too bad , usually right in front with a meter.

Just want to share a little love for this local business. I've gone here a few times recently for…read moretools and supplies. The staff is always incredibly knowledgeable and friendly, and the store is well organized. This place is a gem!

Always a fun visit at OnPoint. It has that small town general store vibe. I love the AS SEEN ON…read moreTV section of the store.

Since the demise of Woolworth's, there are not so many places that provide a variety of everyday…read moreitems. This is a great convenience to the neighborhood.

1. Overpriced!!!! 2. Did I say overpriced? Underestimate! I…read morebought a wheelbarrow at Home Depot for $55. Same wheelbarrow at B'mann's is $99 "ON SALE"! 3. Overpriced. The mark-ups would be funny if they weren't insulting. Shelf brackets are 2-3x more expensive than at Home Depot. 4. Limited stock--not many choices of brands. 5. Hysterically expensive work clothes. Some items are 300% more than similar products elsewhere. 6. Why such high prices? No real competition in the area. Instead of stepping up for the community and keeping prices down, it feels like everything is marked up exceedingly high.

Went in to get a Father's Day gift, one associate went to help but then disappeared. There were…read morethree associates behind the registers (not cashing anyone out) and another roaming around who didn't come over to help. Very frustrating when the only thing we went in for is already built and extremely heavy, but no one assisted and if I didn't try to bring it up myself; the store would have closed with me waiting there. I will not be returning here unless they want to pay me to buy their merchandise. I wanted to give a local business my patronage but I get better assisted at Home Depot or Lowe's. Extremely disappointing.

I'm so glad I stopped in to Flushing Hardware. Sean was great. He had all my items ready to go in a…read morecouple of minutes and was sure that everything was exactly what I needed to get the job done. The prices were great. If you are looking for a local hardware store that has a great selection, competitive prices and awesome service just stop in to Flushing Hardware. You won't be disappointed.

Spot has been here for a while now. Places usually after time the employee/owners change their way…read moreof being but not here. Thank you for being a wonderful original unique place.

Great place. Met and dealt with Nancy. She's upfront and honest and cares for her clientele. Thank…read moreyou Nancy. I will definitely go back and support local

This place is packed with all the trinkets you may need as a construction contractor to a do it…read moreyourself home improver. from lights to keys to ladders to spare parts they got it all for good prices. help support this local business with good service

Please do not come here I would give least then 1 star they just rob your money I got two keys…read morecopied here 4 times back to back just for the keys not to work wasted 60$ for nothing just for them to say they give no refunds which makes no sense getting a key copied that don't work they tried coping 4 times never coming back they'll rob you for your money it's a scammm!!!!

Your neighborhood hardware store is a great alternative to Home Depot and other giant chains that…read morewant to kill small businesses. My neighborhood hardware store would be this one. Snow shovels and appliances in the front, random hardware stuff in the back, different types of locks to choose from. The owners here can speak English, Mandarin and Cantonese, friendly and knowledgeable. I came here to make key duplicates (first time too!) I finally saw how the process worked. Pretty awesome! They take a blank key that can fit in the key hole and then starts cutting it so that it can turn. They start accepting credit cards at $15.