Been a regular customer there, when there is a exchange require , they charge 33.33% restocking fee…read morefor the products just purchase a day ahead. If you need to purchase from them, carefully inspect every single piece and dont over buy. They charge way more than 20 percent restocking fees for good return. And they refuse to take back any discoloration or defective items.

Dishonest place. People work there didn't finished elementary school…read more Been there twice and both time worker overcharged me for the goods I purchased.

Excellent handyman!! Completed my to-do list…read more Very knowledgeable, Reliable, reasonably priced I would highly recommend.

Had to install an $10 IKEA curtain, a DVD holder that needs two screws, mount the TV to the wall,…read moretwo bidgets and add two stick-on closet lights. Most of the things just need to be screwed to the wall. He did half of the job, took $360(that he said this price will include everything that needs to be done) and promised will come back to finish and never did and also asked for more money to finish the work. I left with TV mount, a bidegt and the closet light not installed.

It is refreshing to walk into a business and be immediately greeted. I was greeted then quickly…read moretended to, and Billy was very helpful in explaining what options I had for a fence that I am putting up in the future. He even wrote down numbers to help me remember and visualize what I need. Customer service is so important and even though I didn't purchase anything YET I WILL (and very soon) simply because I felt valued and listened to. I would highly recommend, and their products look like they are good quality as well. I was able to take a thorough look around while Billy was informing me of my options.

These guys are great! Went in and bought some very expensive paver sealant and Billy walked me…read morethrough the process of how to use it, what to do and what not to do. I tried to buy something else but he advised against it. Showed a real interest and really helped me. These guys care about their customers and you can trust their advice. I highly recommend them

Botto Brothers ace-hardware an icon in Hicksville for many years off of Broadway 107 east side…read morebefore Old Country Road. They are closed Sunday's and on Saturdays open 8-2. They have many items for sale including nuts bolts locks garbage cans and the like.

Go there , be scared when you walk in , it's a normal reaction as this place is packed. Probably…read moregot at least one of everything. No atmosphere, no fancy storefront,but plenty of bells and whistles and nuts and bolts and anything else you can think of that you went to Lowe's or Home Depot to get and they didn't have. Dont blink cause you will drive right past it but be prepared to leave with more than what you went to get ...

One of those local businesses that Ridgewood-Glendale area can not be without. Great service…read more Quality work.

They know what they're doing, they're honest, and not trying to nickel and dime me! Great…read moreneighborhood business.

Steve is an honest businessman that takes his practice seriously and respects the time (and wallet)…read moreof his customers. I posted to an online homeowners forum a quote I was given regarding the installation of a new lock on a security door for my home. To make a very long story short I was locked inside my house, called a locksmith to help me and received a quote for him to fix the issue. Steve was kind enough to not only respond to let me know that this quote was astronomically high and that I was being taken advantage of but he also offered to come and take a look at the issue FOR FREE and then consult with me on what my next steps should be. Steve came to my house and tinkered with my old lock, trying to salvage parts and pieces. He came to the conclusion that I indeed needed a new lock. He walked right up to my local hardware store and purchased a lock that I approved of. He then installed my lock in just under an hour. He even took a look at my second floor doors and fixed a few things for me. Steve was careful to explain that he normally does not do these types of small jobs as he specializes in large home repairs and woodwork but he felt so terrible that I was being misguided and lied to that he felt compelled to respond. He was also clear that he was not trying to 'steal' work from anyone else but honestly felt bad for me. Well, I am surely glad that he did respond and I am happy that I called him for help. $150 later and I have a brand new lock on my security door and an adjusted deadbolt for my second floor. Steve was expedient, efficient and honest. He is exactly the type of small business I am proud to support. I highly recommend Steve for any household repairs or improvements.

The Tinker's Wagon is amazing! Steve is SO unbelievably helpful and informative. He helped me with…read morean antique Victorian pocket door that had been stuck for years at an absolutely unbeatable price. Cannot recommend highly enough, such a rare combination of integrity and craftsmanship.

Our search for tiles led us to The Tile Shop where Georgia helped us a ton. She was patient, never…read morepushy, and genuinely wanted to find us something that worked. She was happy to pull out all the floor options we wanted to see, matched it with backsplash tile, and even did some extra design work for us to see how it would look. Through such a daunting (and expensive) process, Georgia really made it fun. She took the stress away, let us guide her with what we wanted, but also shared her thoughts as the design expert. So respectful, very personable, and just wanted to help us. In the end, we did not move forward with The Tile Shop but it had nothing to do with the service. The price points just didn't work for us but if I ever have a larger budget, she is the first person I'm coming to.

while we have not yet completed the job...thus far it has been a fabulous experience. Rhonda Harvey…read morewas the desgun associate who assisted us. From the moment we walked into the showroom (and each of the three times afterwards) her warmth, patience and positive attitude won us over...her knowledge, experience and advice kept us coming back as we had not experienced that level of personal attention and depth of experience at any of the competing businesses. The selection, quality and price of the products were very good as well.

I had a Dewalt leaf blower that failed after six months. I brought it in to have it looked at. The…read moremanager said he would bring it back to the Dewalt personally and get me a new one if that was possible. He did, and within a few weeks I had a brand new leaf blower. Great service and very responsive to the needs of even casual customers.

False advertising. Advertised item as a Greenlee brand. What actually came was the knockoff…read moreCurrent brand. Will not be buying from them again due to this experience.