Met with Rosetta who was professional, friendly, and knowledgeable about available storage options…read more She was helpful in directing us towards space which will meet our needs, and very explicit with the terms and conditions of renting storage space from Public Storage. She went thru the facility thoroughly and was very easy to work. Overall, a very good experience in helping us get what we needed. Thank you Rosetta...

this is the worst place for your stuff. when you ask about all their fees, they cant even figure it…read moreout. the math never makes sense. 500 other stores are gonna call you about your unit but the manager is never available. no one is there and the kiosk people never have a clue whats going on! worst storage place ive ever used!

Oh, another move, another storage rental!…read more By now, my family and I should be experts! Indeed, I think we qualify. From here to Charlottesville, Charleston and DC, we've covered a lot of ground, I tell you. Our most recent foray into storage unit rental is at Brookhaven Self Storage. Neat, clean, and with the slightly more expensive though still reasonable for a small unit at $89/month for climate controlled pick, is this neighborhood option. Packed up all my stuff and used UHaul (btw, unlimited time/day for $29 plus $0.99/mile plus gas - definitely about the cheapest moving option around if you're willing to do it yourself) to get my 1BR apt goods there, and in just under three hours we were all loaded into two small units. Having used other local storage facilities with a range of experiences, we are pleased so far with both the cost and the seemingly good conditions and access of BSS. Will update as necessary, but this facility has convenient access to both reaching the property and on grounds and the staff is helpful and friendly. Whether this is my last foray into storage use or not, so far, so good.

I had a terrible experience at Brookhaven Storage. I asked to see a storage unit before renting,…read moreand the woman working there told me she "didn't feel comfortable" letting me look at the units and then asked me to leave. I was shocked and felt that I was being treated unfairly and discriminated against. I contacted corporate to report what happened, but no one ever returned my call or followed up with my complaint. The lack of concern from management was just as disappointing as my experience at the facility. Based on how I was treated and the complete lack of response from corporate, I would not recommend renting here.

Peachtree Industrial Self Storage is located off PIB going south towards Atlanta. This facility…read moreoffers a loading dock, climate control spaces, and rest room for all their guests. The property manager is super nice!

Troy and the team do an incredible job at this storage facility. There's always someone there to…read moreanswer the phone, make sure everything you need you have and even try to help you understand if you need a smaller unit to save YOU cash. I'm very impressed and would recommend to anyone. It's a secure location and I've never had an issue as I've been a customer for 5 years now.

I began using this public storage location back in 2013. I signed up online for a unit that I was…read moreinterested in and within an hour I received a friendly call this locations manager, Julia. She was very pleasant and thorough by giving me specific details about my online reservation while ending the call with hopes of seeing me on reservation day. Continuing with her wonderful pleasantries I arrived at the location and received the warmest welcome by the manager Julia. She was very nice, friendly and most helpful to me with a tour of the location along with showing me the unit I had requested. I couldn't resist her AWESOME CUSTOMER SERVICE which had me ready to sign my contract. I remained at Julias location for almost 2 yrs until I was ready to move into my next apartment again in 2015. Well due to some unfortunate health circumstances at my now former apartment complex, I had no other alternative to move out completely. As a result, I definitely was going to need a place to store my belongings. So without question I immediately thought of the kind and wonderful customer service I received from Julia. I went online to make a reservation back at Julia's location not sure if she was still there but going along with high hopes that she would be. So as I waited for the location manager to call me let's just say that I was so OVERJOYED to hear that friendly caring voice on the other end of the phone...yes it was Julia !! Thanks to your greatest asset of your company Julia I am now back at the same location !! Thank you Public Storage and MOST OF ALL THANK YOU JULIA !! Very pleased a second time, Christopher S. Spencer.

Dirty units, no one is on site. It is a self serve. My unit was filled with some kind of concrete…read moredust all over the floor.

Do NOT utilize this storage space if you're moving out of state. Not only were prices raised by…read moremore than $40 after the first 3 months without any notice, but they also don't accommodate shipping containers for cross country moves and there is absolutely NO WAY around this. Was threatened with police presence if I had my POD delivered on the premises. Overall the facility is clean and signing up with a promotional code was easy (that's how they get you). I'd recommend for short-term local moves/storage needs.

Love the space itself, but Lordy- price went from around $78/mo. for a 10x10, then up to $98, & now…read moreup to $153!!!! Make it short term I guess, the longer you stay, the more they charge you!

Great experience storing my stuff here for the last two years. Brent and his crew are flexible and…read moreeasy to communicate with. You need access both in and out of the parking lot, building, and of course your unit. Feels very secure and is well-maintained. Will definitely use them again.

I have been a tenant at Guardian Self Storage for over 10 years. I love the ease of accessibility…read moreof not having to use an elevator! The management team is always friendly and I am sad to be leaving. I never had any issues, but I am moving out of town. I hope I can find a storage close to me as great as Guardian has been all of these years!

I don't like how you give people trucks where the mileage is running a mile and it not the right…read morespeed reading on the mileage! Chief Overseer Apostle Phyllis Bryant Collier

If you're going to cancel a reservation at least offer to give another truck instead of just going…read moreback to the computer and, waiting for us to leave. Now we can't get a moving veichle and, we gotta be moved this weekend. Thanks U-Haul nothing.

This is an incredible facility. It's underground (from the front) but when you drive through the…read moresecure gated area to the back, it's level in ... so convenient! Everyone has their own code ... you could eat off the floor, it's SO CLEAN! Many sizes of units to choose from ... and the staff is friendly and efficient ... what more could you ask for? I've used storage facilities before ... this is a cut above the rest! Check them out!

Clean, large units, underground & safe. Lots of security cameras. Love not having to be outside…read morebut underground. Trucks available too! Highly recommended!!

Very clean facility. I didn't see any bugs or trash. Plenty of dollies/trucks to make unlaoding…read moreswitft. Four elevators also help make the move easy. The staff is wonderful!! Mia was very friendly and helpful. Reasonable pricing. If you have insurance don't pay online. Pay when you get to the facility because you won't get a refund on it. Other than that, I have no complaints and would rent form them again.

This storage might be a good choice for you if you don't have to have any interaction with the…read moreowner, Thomas. I've had my belongings here for a year with no issue until it was time to move out. On my scheduled move out date, there was no access to the unit available. The dial pads were down and me along a few other customers waited for hours with no resolution even though we were promised by customer service that we would be contacted the same day. I was scheduled to be in a completely different state to begin a new job the next day so I was forced to drive an empty uhaul to my new location. Two days later I received a call from Thomas on his personal number. He offered me a month free but I explained this wouldn't help me bc I was moving out completely. He refunded me a months rent (a drop in the bucket compared to the gas and fee for the truck I had to pay TWICE- over $1200 dollars to be exact bc gas prices are crazy). Thomas instructed me to call him back and let him know when I would be back to gather my things as a new PIN number would have to be set up for future access. I guess he forgot that he called me on his personal phone bc when I called back (as instructed) to inform him of my move out date he chewed me out stating that he doesn't conduct business in his personal line. I was completely in shock and couldn't believe he was treating me this way after already inconveniencing me once. I called the location and got assistance from a very pleasant employee who assisted me with a new code to retrieve my belongings. Later, I received an email from Thomas about some things left behind. I moved out on 6/26 and explained that I had the unit until the 1st so I had a few more days to allow a friend to pick up items that belonged to them. He proceeded to explain in a very nasty manner that bc the lock was removed I had already "moved out" and that he would charge me $150 to remove my things. I accepted the fee just to be done dealing with him all together. Instead of that being the end of it, my things weren't removed at all. Instead, I was hit with another invoice on 7/1 for a new month even though I clearly stated in my email that he could remove my things and I would pay the fee to avoid any future dealings with him. I'm assuming he wants me to pay for a months rent and hopes to also hit me with a removal fee as well. Just terrible business after the huge inconvenience he caused me. I have been trying to reach someone for three days now with no response. I'm just ready for this nightmare to be over. Please beware this man is cruel and nasty. Rent at your own risk.