I highly recommend taking a class or two (or three!) with Victor. From beginner's safety to gaining…read moreconfidence in a 1:1 to knowing I have the skills and knowledge to carry is priceless. He is a clear communicator who notices your weaknesses and helps you correct them. I appreciate his dedication to safety and becoming responsible owners.

I had been a loyal member of Range USA since before the company even changed its name. I was a…read moremember in good standing, with my credit card on file and automatically charged each month for my membership. When I learned that I needed surgery, I went to the range and specifically told the employees at the front desk that I needed to cancel my membership because I would be unable to walk properly--or visit the range--for at least three to four months while recovering. I also sent an email to Range USA Corporate explaining that I was having surgery, would be out for an extended period, and wanted my membership canceled. Three months later, after recovering enough to get around again, I returned to the range with a very important client who had been looking forward to going shooting with me. Imagine my embarrassment when, standing there with my client, I was informed that I had been "red flagged" and was barred from ALL Range USA locations. I was stunned. I asked what "red flagged" meant and what I had possibly done to warrant being banned. No one at the range could--or would--give me an explanation. I was simply told to contact Range USA Corporate. So I did. After FIVE emails asking what I had done to deserve being suspended, I finally received a response stating that I had too many "chargebacks." Chargebacks? I didn't even know what they were referring to. There is an important part of this story that apparently no one at Range USA bothered to investigate. While I was at home recovering from surgery, someone obtained my credit card information and began making fraudulent charges. My credit card company contacted me about the suspicious activity and immediately canceled the card. Of course they did--that is exactly what any responsible credit card company should do when fraud is suspected. Apparently, however, Range USA continued attempting to charge that canceled card. When those charges didn't go through, instead of contacting a longtime customer and simply saying, "Fred, we're having a problem processing your card. Can you please provide us with updated payment information?" Range USA apparently decided that banning me from every one of its locations was the appropriate response. When I contacted my credit card company and asked about the "chargebacks" Range USA claimed were the problem, they could not explain what Range USA was referring to. I returned to the range hoping someone could help me resolve the situation, but once again I was told that I had to deal with Corporate. My subsequent communications with Corporate were short, abrupt, and offered virtually no meaningful explanation or opportunity to resolve what appears to be a simple misunderstanding. The message I ultimately received was essentially that the decision was final and that I was banned for life. I am still shocked by the way this was handled. I had been a good and loyal customer for more than a year. I had never caused a problem at the range and had never been told of any issue with my membership or conduct. I canceled my membership because I was undergoing surgery--not because of any dispute with Range USA. Then, while I was recovering, my credit card was compromised and canceled for legitimate security reasons. If Range USA believed money was owed, why didn't someone simply contact me? A phone call or email saying, "We attempted to process your card and it was declined; please contact us with updated payment information," could have resolved this entire situation in minutes. Instead, a longtime customer was apparently labeled, embarrassed in front of a client, barred from every Range USA location, and given little opportunity to explain what actually happened. I am extremely disappointed in the way Range USA handled this matter. More than anything, I am disappointed that no one seemed willing to listen, investigate the circumstances, or give a loyal customer the courtesy of a reasonable explanation. I sincerely hope I am the only customer who has experienced something like this. A company should certainly protect itself from legitimate payment disputes, but it should also make a reasonable effort to distinguish between someone intentionally refusing to pay and a longtime customer whose credit card was canceled because it had been compromised. Those are two very different situations, and customers deserve to be treated accordingly. Fred Pfeifer 847-452-9075 fredp@manfredgroup.com

I brought my grandson for the 2nd time yesterday, and once again we both had a great experience. On…read moreour first visit the range officer took my grandson to the side and using a plastic gun explained safety protocols; I was impressed. I was pleased that the staff appears very knowledgeable and safety conscious.

I don't understand any of the negative reviews. I'm guessing they all went on the weekend when they…read moreare very busy, and just got annoyed for having to wait while other customers were being attended to... I've been going to this range since the month they opened their doors, and I happily keep going back! This is the epitome of what a "clean range" should be. It has the best HEPA filters in the ranges and it never smells of powder. The employees are all so very nice and helpful, usually with a does of comedic relief. Shooting there is like going to a friend's home to shoot. They make all their customers feel welcomed, rather than some ranges (on Rt 30?) where everyone seems to have an attitude of being better than you and that you're inconveniencing them at their place of work. NOT HERE - YOU ARE ALWAYS MADE TO FEEL WELCOMED AND APPRECIATED AS A CUSTOMER! ALWAYS! While I've been shooting for over 50 years, I recently took a private lesson from Mark Longo to break a bad habit of (like many!) anticipating the shot and shooting low-left. WHAT AN AMAZING INSTRUCTOR! Mark was able to zero in on several bad habits I had developed over the years, and taught me how to correct them as well as practicing drills to continue to fix and internalize them at home. I was always a "decent" shot, but in only one lesson I absolutely improved. I will be joining their club as Mark Longo got me excited to shoot again, because of the progress I immediately noticed. I just want to continue to get better, and I've found no other range that comes close to helping me achieve this. This range rocks! "Uncle Steve" Bloome

The West Chicago Gun Club was a wonderful and safe place for trap and skeet from 1959 until it…read moreclosed in 2013. It featured two trap ranges and one skeet range. My father and I were members for over 40 years. The club worked in partnership with the part district promoting gun, safety, and introducing residents to the sport. Despite never having an injury or safety issue of any kind in its entire history, an incoming mayor made it his mission to close the club. It was a very sad day for the members.

Sadly the current mayor caved in to special interest groups and closed down this wonderful club…read moredespite its immaculate safety record there since 1959. It's a shame. Ironically when I visited the shuttered, vandalized clubhouse the one thing I took back was an award plaque from the City for the club's positive contributions to the community. This was a wonderful place for many friends, fathers and sons and daughters

Marine Corps Veteran here. I bring my younger siblings who…read moreare active duty Marines here whenever they are home. We are always treated with respect & we never have anything negative to say about Article II. We will never stop going here. we go out of our way to goto Article II even though we reside closer to some of the chain ranges closer to us. 10/10. Always recommended.

Amazing staff. Very knowledgeable. I would do business with them every time. Good selection and…read morehonest people

Great place. Very well run and SAFE!…read more Full service range with wide variety of firearms & accessories. Knowledgable and helpful staff, offering classes and certifications.

Great overall place to shoot, rent to shoot and/or buy - good selection. Lots of ammo. They have…read morevarious lanes to choose from, and a good deal on being a member.

I use these guys for my CCL, and have for all my renewals. Really great instructors, they make the…read moreclass "fun" but very informative. They answer every question you have, unless it might be "case specific" they'll give you THEIR opinion but tell you to contact a lawyer to get the proper "by law" answer. - Which I love this, no wrong steering. I was recognized as the Top Shot of my class each time I've gone, which is cool to be recognized as such. I'll continue to go here for as long as I live in Illinois, in this area. 5stars gentleman. 5 stars.

A brief explanation on how I came to Top Shot Academy when I decided to take the CCL class…read more I began this journey by looking in Google maps for a CCL instructor/class that was near where I lived. I found one eight blocks from me. Problem: they closed their business and told no one. Next, I looked again for a close proximity instructor/class. Found one who was an "attorney" (that's what I was told). Made the date for the class, we agreed that I would take the Metra out to his location and he would pick me. Got on the train in the city and went out to his Metra stop. He was a no-show - got stood up. SOOOO, having finally learning my lesson, I looked on Yelp for a reputable 5-star rating CCL instructor. Top Shot Academy and instructor Chip Eberhart. Taking Chip's class was unbelievably thorough and so complete with regard to every detail, well, I'll say I plan to never loose touch with this remarkable guy and Top Shot Academy ! His experience and continuing ongoing firearm education (including and great wit and sense of humor - can I say that ?) makes him a paragon of his profession ! Alan

The range is outdated. Old toggle switch/cable target carriers with no distance readouts. You just…read morehave to guess by the red lines on the floor. Stalls are dark. Had to call the guys at the desk to sweep up the brass. One of the cheaper ranges for a reason. But I want to discuss their sales. As we know, IL has a 15rd magazine limit for pistols. In spite of this, and regardless of your feelings, they completely ignore it and have a ton of handguns with 18+ magazines for sale. Now we all know all the cops that frequent this place off-duty, and GAT feels like they can just skirt the rules. The problem is, if you're caught, they won't be held responsible at all. I pitty the poor new owner that is unaware of this restriction and suffers consequences. Used firearms appraisals? Forget it. Their offers are straight up insulting. Even Cabela's does better. They offered me 2x what GAT did without hesitation. Their ammo shelves are pretty bare too.

I, went to the annual Factory Shoot out at Gat Gun, the service there was excellent…read more The value and pricing on all the gun and ammo was a deal. Definitely will go again...

Took 3 hr. Renewal class on Tuesday evening Great…read moreinstructor Glen C. Especially liked getting the shooting done in the beginning of class.

Ok. I haven't been here in years. I used their range several times when they first opened up. Never…read morea problem, especially if you call ahead to reserve some range time. Fast forward to today. I had taken a few years off from shooting. But I got the itch again and shook off the dust at another range. Recently decided to start shopping for another firearm. I stopped by Maxon's as they had the 3 handguns in stock that I've been considering. While I did not purchase anything, Luis was extremely helpful, and knew his stuff. He was super friendly and patient with me as well. I really appreciated his relaxed, friendly attitude. Something you don't find too often in this scene. Their prices are a little high, but I think the employees make it worth it. I'll be back to use their range, and post an update if there are any issues. Minus 1 star for the price of their CC qualification target. $3. Ouch. The other range I go to in East Dundee sells them for ¢75.