Great job installing & setup of my new smart TV and sound bar. Knowledgeable and efficient.read more

I had used this company about three years ago and had successful results with them setting up a tv…read moreand installing some surveillance cameras. Almost two moths ago, I called them to replace some of the cameras and take care of some other issues. A service representative came out and told me what needed to be done but no one ever called me back to set up a time to take care of the issue. I called them twice and no one ever returned my calls. My next communication with them was to get a bill for $280. I was charged what felt like a huge amount for them coming out and talking about the problems but they could not or would not fix the problems. If they had at least contacted me to tell me that they could not fix the problem, I probably would not have been so disappointed with this business. I will not be calling this company for any of their services in the future.

Reviewing a security company may just be a little out of the box for me. I suppose I need a…read morebreak-in so that I can have an experience on how good they are? My experiences with security companies have been crap over the years. Trying to reach someone at Vector has been a pain in the ass. ADT bought out Vector and I spent 30 minutes bouncing from line to line trying to get information about my contract. Sure, these folks give you a free system but when the alarm system goes ape nuts and you need someone to come on site it's just a headache to deal with. So this time around I decided to go with a local company. You take away the idea of having a central call center system to assist you but when the day is done you just want the firefighter or cops at your door when you need them. I ended up having to pay for the alarm panel. Digital Security is based out of Hampton and while they lack all the glamour of a national company, I believe they are reliable in what I need of them... a system to work if there's a break-in and someone to dispatch the right people when needed. The other day I forgot to turn off my alarm before opening the back door to let the dogs outside. The alarm went off and within seconds I received a phone call making sure everything was okay. So in this particular instance if things weren't okay I knew that I would have the po po at my door right away. Bill, the owner, even advised me on getting motion lights as this often deters break-ins. I only opted for basic security but they do offer other services such as CCTC cameras, intercom systems, VOIP, and various music/speaker systems.

Digital Security has been servicing our security system for 15 years. They have helped us make the…read morebest use of our system.

I would give it 0 stars if I could. We just moved to Williamsburg and we had our service installed…read moreyesterday. It took them 7 hours. They messed something up with the thermostat and now we have no AC. It is supposed to be 90 degrees plus today. It has been a nightmare trying to connect with any customer service agent that isn't AI or that can actually do anything other than send messages to other departments. After 3-4 hours on the phone and chatbots, they cannot send someone out today to fix their own mistake and we have small children. They told us we have to sit in the heat and wait for a week before they can fix their own mistake. RUN, do not walk, away from from this company in Williamsburg.

Pushy salesmen ignored my No trespass sign & 2 No soliciting signs & rang the bell multiple times &…read moreknocked on the door multiple times while we were eating dinner after 7pm. I would never consider giving any company my money when their salespeople are that disrespectful. We know they can read!!!! Better star obeying the law, next guy that comes to my house will have the cops called on him.

Absolutely the best team around!…read more I contacted Colt Power and Technology while we were remodeling our bathroom. My husband told me to call an electrician to take down and replace the houses original fixture. When Mike and Will (who are hands down the funniest and most amazing team around) came out to take a look at the bathroom they offered me some amazing design ideas to really bring our bathroom into the 21st century! Mike gave me amazing new ideas which included installing new LED lights for my vanity (that are literally better than a Snapchat filter) as well installing the bathroom with Bluetooth speakers so I can quickly listen to my favorite song or podcast. He also installed a small TV for me so I can relax with a glass of wine and enjoy "mommy" time in my new garden tub! He and Will were honest and fair with their pricing and ALWAYS showed up on time for our scheduled appointments. They even cleaned up after themselves and let my son annoy them with a million questions! Hands down the best and nicest company I've ever hired! I just wish they could handle all plumbing, HVAC and remodeling jobs too!

Hard to find an electrician willing to work in bathroom fan, but Colt worked us in on short notice…read moreto fit my tight schedule. Great people, good work. Highly recommend!!

They never returned call, so I called someone else. Very surprised. Going back to Richmond Alarm…read moreCompany. They are very professional & have done work for us before. Thought I'd find someone a little bit closer, but what's the use if they don't call back

After pricing Home Security systems form ADT, Richmond Alarm, and Dynamark, I chose Security…read moreLogistics. Unlike their competitors their pricing was straight forward with no hidden costs or sales gimmicks. The system Security Logistics offered was functionally superior with a color touchscreen. Plus I own the system from the date of installation and they don't require a long term contract. Their installer was prompt, professional and friendly.

Kevin did a fine job of rekeying locks and installing new deadbolts and door locks. He was…read moremeticulous and made sure every lock worked smoothly. He cleaned up afterwards and is very personable. Now we only need one key for the whole house.

I had a great experience with Neblett LLC Fastway Locksmith. The service was fast and professional,…read morethe price was right, and the technician was courteous and knowledgeable. Highly recommended for anyone needing locksmith services in Richmond!

Though a little more expensive then I would like the service has come in handy. Needed a few…read moretweaks to get the coverage area dialed in (no false alarms) and to get the WiFi alerts delivered to our digital devices. Though I am far more likely to have a kitchen fire than a break in. Though not serious we have had a couple of packages delivered with damage and weren't sure how it happened. When we weren't home one of the cameras captured the courier ranting on the porch about being sick and tired of this sh** and we were gonna be added to the case and not to mess with Kristen? He then slammed our packages against the door and stormed off. Anyway, the safety net of our new security system gives us comfort!

I signed up for ADT but the sensors do not work. The alarm tripped all on its own the only time we…read moreset it. I've been trying to cancel the contract ever since. They randomly charged me $294 for the equipment and overdrafted my account. Then they tried to charge me $919 a month later stating this was the buyout to cancel. I told them I couldn't afford that so reopen the account which they did and then they proceeded to debit my account $839.77 with absolutely no warning. So now I've paid them to cancel the account AND the account had been reopened and they expect me to pay $30 a month. This is the absolute worst company. You get 0 customer service just apologies even from managers. I wish there was an option for 0 stars

Petersburg Alarm Company is a reliable, family-owned company that is consistent with following…read morethrough with all projects, helping customers, and putting all clients first. They do the best job in the 804 area and get back to you in a very timely manner. Beyond fair and knowledgeable, this is the alarm company that you should call immediately and switch to if you haven't already! I recommend them and they are constantly growing with 30+ years of service.

From the owner: For more than 48 years, the Chester area has known Petersburg Alarm Company, Inc. as the place for…read more24-hour alarm monitoring, security systems, burglar alarms and camera systems.

If you are looking into getting into the security field and need training then ESS is the place to…read moreget it. My #1 recommendation for all types of training. The professionalism and knowledge come from years of experience which is why the instructors never left me feeling confused. I cannot wait to take more courses in the future!!! -Tony G

Mark, Erin, and Ron were the best. They shared decades of their own personal experience while…read morethoroughly covering the information required by the Department of Criminal Justice Services for the Bail Enforcement Agent Class. They also assisted students with the process of applying for licensing--a very welcomed support process. The class was instructed with a variety of instructional methods to include practical application, demonstration, informal multi-media lecture, discussion and evaluated through examination. Getting basic tactics for room clearing taught by a retired Navy Seal--well, that was a great bonus!

Were upfront with all of the costs, great communication as they worked on the vehicle, took pride…read morein a job well done. Highly recommend using this company.

This is my second visit for 2 different issues. I needed a new touchscreen for my 2013 Hyundai…read more These guys went above and beyond to find one. They still had problems but were relentlessly determined to resolve it. KUDOS!! The second issue was programming a new remote key fob which they did in mere seconds!! These guys are great! I highly recommend them. Steve Godlewski 1/4/26