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Hemet, CA

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Safe and Sound AVS

5.0 (1 review)
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Services - Safe and Sound AVS

Home theater calibration

Home theater design

Home theater furniture installation

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5 years ago

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Joshua L.

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THE BEST IN THE BUSINESS! I hired Unify Smart Home to set up surround sound systems for two of my…read morehomes. First, I purchased my Sonos ARC, sub, and receiver through them. For my first home, the actual owner showed up for my installation. This guy was amazing! He connected my Sonos Arc and Sub in my living room and ran my wired outdoor speakers through my walls using the Sonos receiver. I was so impressed I hired them a second time. Next, Unify connected my Yamaha receiver to my second home's upstairs loft. Again, they ran the speaker wire through the walls and ran power and HDMI cables through my cabinets. I also purchased a second sub and receiver from Unify for my living room and had the tech connect my ARC, two subwoofer, game room, and outdoor speakers. These guys are true masters of their art! I will be calling them to set up my smart home soon.

The company is a complete rip off the have their phone disconnected and their websites down and…read morethey took over $4000 of my money and won't return any phone calls or get any help from anybody associated with the deal. Whoever owns this company is a complete thief and liar. Stay away from them no matter where they go to work next or what business they try to start. However, if you'd like to lose money and get ripped off, please try and track them down. unfortunately they don't have a phone number, but maybe they're at their location which could be the next stop with the police.

Excellent Blinds and Shutters - Shutter

Excellent Blinds and Shutters

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I didn't end up purchasing from Excellent Blinds and Shutters, but they absolutely earned this…read more5star review. I reached out looking for a specific 4 panel sliding system & they responded almost immediately. Instead of trying to sell me something that wasn't right for my home, they were completely upfront that their current products probably wouldn't meet the style I was looking for. That kind of honesty is rare. No pressure, no sales pitch, no wasting my time. Just fast, professional communication and straight answers. Sometimes you learn more about a company by how they handle the sale they can't make than the one they can. Excellent customer service and integrity. I wouldn't hesitate to recommend giving them an opportunity.

Great customer service and everyone I spoke with was very nice and professional…read more However, I am extremely unhappy with the actual installation and final product. First, the installation team left without addressing the cracks/damage to my windowsill. They obviously saw the damage but did not mention it or let me know that someone would be scheduled to come back and fix it. I had to call the company myself and send pictures before they sent someone out. When they came back, all they did was sand down the damaged area and fill it in. I am also very disappointed with the fit of the shutters. I was told afterward that the shutters are not custom-sized and that the gap around them is "industry standard" because of the sizing of new-build windows. The gap is large enough that you can actually see the screws, which makes the shutters look like they were not properly sized for the window. What makes this even more disappointing is that their website advertises "custom shutters" and describes their shutters as having a "perfect fit." Someone came to my home to measure my windows before I purchased them, so I was under the impression that the shutters would be custom measured and ordered specifically for my windows. I was also told that I would have to wait weeks for the shutters because they needed to be ordered in the correct size. The final result does not look or feel like a custom, perfect-fit installation. When someone finally came out to address the damaged windowsill, I was also told that if I wanted to cover the large gap, I should purchase a weather stripping product from Amazon and install it myself. I was very surprised that after spending $1,500 on two windows, I was being directed to purchase something myself to make the shutters look properly finished. Had I known beforehand that there would be a noticeable gap, visible screws, and that I would essentially need to add my own weather stripping to make the installation look finished, I would have purchased from a different company. I spent approximately $1,500 on shutters for just two windows, so I expected a much better fit and finish. I understand that some clearance may be necessary for installation, but the large gap and visible screws are not what I expected from a company advertising custom shutters and a perfect fit. Overall, while the customer service was pleasant, I am extremely disappointed with the final product and the way the installation issues were handled. I wish the expectations regarding sizing, gaps, and installation had been made clear before I made the purchase.

Safe and Sound AVS - hometheatreinstallation - Updated October 2026

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