On the plus side, appointments available relatively quickly compared to other radiology clinics.
I needed an ultrasound and x- ray of my hip and outer thigh after a fall. So obviously my pants needed to come off. I was given a standard hospital gown in small size. It wouldn't close at the back with a 3-4" gap at the back. I was put in a change room where the curtain didn't close fully leaving a could have inches gap on either side. When the technician came to get me from the change room I asked for a larger gown. She told me they didn't have larger gowns. Then another staff member said they did and she would leave one in my change room for after my ultrasound. She didn't and finally yet another staff member went and found one. I don't know about the competence of the ultrasound tech but she wasn't particularly friendly and seemed annoyed with my physical limitations.
Then I went for my X-ray and the tech was really good and friendly as well. He had some compassion.
My last stop was the washroom. Imagine my surprise when the washrooms aren't handicap friendly. No wall bars. No higher toilets. I was going to give them 4 stars until I used the washroom. Putting up at least a couple of wall bars would help people like me with mobility issues and I'm sure others with injuries. I won't go back unless I urgently need an X-ray or ultrasound. If it can wait I will definitely go to the one I normally go to. read more