Highly recommend! Fixed shattered Android screen and received back good as new. The part had to be…read moreordered as this is was not a popular model but the item was shipped from China and came pretty quick. Good customer service. Thank you!

Very disappointed with the poor customer service after business receives payment (battery…read morereplacement iPhone and charging port repair) The owner was quick to schedule my battery replacement (15 min after our call he arrived to my home) and completed the repair. HOWEVER the next day, I noticed major issues with the "supposedly" new and "supposedly" OEM battery as it overheated while charging and then discharged very quickly (90% down to 20% in about 3 hours). A new battery shouldn't discharge that quickly and my phone displays "Unverified" on the battery health & charging indicator under battery settings which is clearly a red flag. Called him to resolve and he said that he gets parts from Mobile Sentrix which I noticed it has reviews stating that this wholesaler distributes defective parts (that explains my battery issues). The business owner tried to reassure me that the battery is not defective and that I can buy another one that he will install free of cost (this should've been stated BEFORE the repair, why should I pay for 2 batteries??) We set up an appointment for next day which he ended up rescheduling 5 minutes before our meeting!! (very unprofessional and inconsiderate) and spoke to me with a hostile attitude because I wanted him to honor our appointment. He gave me an ultimatum of "do you want the appointment tomorrow or not?" No apology or "customer satisfaction is paramount" applied here. Part of the problem with his service is that he prefers you pay him via cash, Zelle, etc and unfortunately in the event of an issue you don't get credit card protection. He charges more for credit card (hindsight should've protected myself). I entrusted this business based on the high rating and unfortunately his level of service drastically changed as soon as he received my Zelle payment. Overall this was a frustrating and costly mistake. The business states repeatedly that "Customer satisfaction is paramount" and my experience was that this principle ONLY applies up to the point of payment. The business needs to put more effort into ensuring the SAME level of service and customer satisfaction before and after payment (including cash payment). We agreed to another battery replacement the following week and he decided to block communication my number and not resolve the issue. The business took my money and refused to ensure customer satisfaction, I'm very disappointed and do not recommend this service whatsoever. Here are 6 of the issues I discussed with the business owner (in person) prior to him deciding to block my number and claim that my behavior is not customer "standard": 1. After the business received my nonrefundable payment, I was trying to schedule a resolution to the potential defective battery problem, however the owner spoke to me in a hostile and aggressive manner which CLEARLY demonstrates that customer satisfaction is not the top priority 2. I requested an apology and he did so (why didn't the owner take the initiative beforehand to apologize?) 3. The owner suggested I drive to him for the battery resolution which was unbelievable considering that the business model and expected level of service is that the tech always drives to the customer 5. Told the owner that excellent customer service would be to ask the customer what can we do to make this better? Explore options instead of your way or the highway. Blocking my number and refusing to resolve my battery issue is very unprofessional and completely contradicts your slogan of "customer service is paramount". 6. Based on the high rating I trusted this business and chose to pay cash which unfortunately doesn't provide any protection options in the event of any issues. I will not repeat that mistake.

Absoublty the worse company I dealt with. I wish I can give them zero stars. Made me run around and…read morecharged me for broken phone. Beware!

Ehren at Certified Electronic Repair was able to repair a difficult part inside my iPhone 6S in a…read morematter of hours! He has the equipment and expertise to perform very complicated repairs to small electronic devices. So much more than other parts changer "shops". Pricing was very fair too!

Great service!!!! I was very pleased with the turnaround time. I will definitely recommend to…read moreothers. I will certainly use them again. The repair cost for my MacBook Air was very reasonable. Thank you for the wonderful customer service!!!

I came to Metro Computer because of the reviews here. I was not disappointed! My laptop screen…read morewas cracked and needed to be replaced. Michael ordered the new screen and kept me informed of when it would be delivered. I brought it in yesterday and it was fixed the same day. The price was very reasonable.

My husband Mike went in to explain our television problem and he immediately diagnosed that it was…read morefaulty cable. He then gave us one and refused to take any money for it. Super nice guy.

Great experience! Fast professional service at a reasonable price! I would definitely use this…read moreservice again!

Everything! From the moment I walked in- I was treated like…read moreFamily. Conversation was clear, positive, UP-lifting...to sense a fair, reasonable assesment of my phone needs was refreshing- to say the least! God bless you greatly, Cliff!

The owner of this company was SO helpful on getting my 75 inch Samsung tv smart hub to reconnect to…read morethe internet. It took cutting power to the tv, powering up again, entering the internet password, and streaming was enabled. I highly recommend this company for any tv service needs. Thanks again!

Frank worked on my Bose Wave SoundTouch unit and made it able to play CDs again. I didn't have it…read morevery long and I didn't play very many CDs when it started displaying "DISC NOT PLAYABLE." It works great now and he warrantied his work for months. I'm a satisfied customer. Thanks, Frank!

Tyler and the crew at iluvmygeek are awesome! They have gotten my computer fixed and have done the…read moremaintenance at my office and taken great care of us. I would highly recommend them to everyone. They are very well priced and go above and beyond every time

I've really been impressed by this place…read more So many of the reviews were so positive I thought perhaps they were scams. Having been there myself now, I'm a believer. I worked with Josh, and he was pleasant from our first interaction on the phone through the end of our transaction. I told him what was wrong with my machine and what it was worth to me to fix it. He gave me a call the next morning to let me know the repair would cost more than a new machine. Fair enough. When I came in to pay him for his time, he asked if I were military, first responder, or a teacher so he could give me a discount. Mighty generous. When I asked if he knew anybody who could recycle my old machine, he explained that this place has a charity where they used old technology to train young people how to build and repair computers for future jobs. Pretty nifty. I also saw him interact with another, older customer (I'd guess in her late 60s). He explained to her how to work her machine in very down-to-earth details, and she was clearly very satisfied. So this place is the real deal. They care about their customers; they explain options; they charge very reasonable and fair rates; they don't give any surprises. I know where I'm going the next time I have any issues with a circuitboard technology.