I've really been impressed by this place.
So many of the reviews were so positive I thought perhaps they were scams. Having been there myself now, I'm a believer.
I worked with Josh, and he was pleasant from our first interaction on the phone through the end of our transaction. I told him what was wrong with my machine and what it was worth to me to fix it. He gave me a call the next morning to let me know the repair would cost more than a new machine. Fair enough.
When I came in to pay him for his time, he asked if I were military, first responder, or a teacher so he could give me a discount. Mighty generous.
When I asked if he knew anybody who could recycle my old machine, he explained that this place has a charity where they used old technology to train young people how to build and repair computers for future jobs. Pretty nifty.
I also saw him interact with another, older customer (I'd guess in her late 60s). He explained to her how to work her machine in very down-to-earth details, and she was clearly very satisfied.
So this place is the real deal. They care about their customers; they explain options; they charge very reasonable and fair rates; they don't give any surprises. I know where I'm going the next time I have any issues with a circuitboard technology. read more