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Sacramento, CA

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Updated over 3 months ago

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Recommended Reviews - Sacramento Imaging

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Reviews With Photos

Baby's hand
Cin V.

Pro: Friendly staff. Clean waiting area and exam rooms. Ultrasound tech was enthusiastic about baby as well, which was a plus, and made for a happy environment. Images came out clear and was emailed as well as texted to us right away. Con: I wish the video that was sent of baby's heartbeat was a little longer and had audio (I was told it would have audio that's why I didn't buy the extra heartbeat stuffed animal). The video that was sent was 6 seconds long only. We purposely paid for the Platinum, which was supposed to have 3D/4D/HD Ultrasound video segments as well as Bonus 2D Ultrasound video segments so we could share with our family who couldn't all make it to the appointment, but now all we have are images to share and no videos. This was our first time here and will be our last. Disappointed we didn't get everything we paid for.

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5 years ago

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8 months ago

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2 months ago

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1 year ago

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8 months ago

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10 months ago

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7 months ago

Staff is very friendly. Girls at front desk are helpful. I have been here twice and each time was pretty quick.

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7 months ago

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4 months ago

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5 years ago

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2 years ago

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6 years ago

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6 years ago

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8 years ago

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3 years ago

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6 years ago

The images were, but the white lady at the front desk is not helpful and very mean and rude!

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8 years ago

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7 years ago

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6 years ago

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7 years ago

Everything was great, very friendly staff... I was late to my app by 15 min and the staff kept my app :)

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7 years ago

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6 years ago

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Page 1 of 2

Ask the Community - Sacramento Imaging

Review Highlights - Sacramento Imaging

“I got so many amazing pictures and the ultrasound tech was amazing at what she does.”

Mentioned in 6 reviews

Read more highlights

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Quest Diagnostics

Quest Diagnostics

4.2(11 reviews)
3.0 mi•East Sacramento

I went here to get a preemployment drug screening. It's kind of a strange business model. You walk…read morein and there's no person anywhere to talk to. You check in on a kiosk. It's crazy busy and the kiosk told me to come back 4 1/2 hours later. OK, no problem. But I was feeling a little concerned so I tried to call the customer service line to make sure they can take my paperwork. Still no human to talk to. Only an AI assistant who can make or break an appointment for you. They cannot answer any questions. So I go back at the time it told me to, wait in the waiting area for 20 minutes. They call me back and the attendant was very nice, but she had never seen the type of paperwork I had for the preemployment drug screening. So long story short, they could not do my test and I spent most of the business day trying to figure it out. They were nice and they did give me a list of labs that might possibly do it. I would return to this business, it seems like they do a lot of lab tests that are reasonably priced that you can pay for independently. Stuff that your doctor might give you a hard time about like hormone, testing, etc. But don't come here with a preemployment drug screening.

I made an appointment online. Picked early morning, before work. Parked in the parking garage. The…read moreparking garage is automated. When you drive in they scan your license plate and time you drove in. I waited about 5-8 mins until I was called. The staff were very nice and friendly. The facility look clean. Everything went well.

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Quest Diagnostics - Lobby

Lobby

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Quest Diagnostics

Quest Diagnostics

3.0(30 reviews)
2.4 mi•East Sacramento

I took my very confused dementia ridden Mother to this quest location today. It's is not her…read moreregular Quest location she frequents so that caused some confusion and discomfort. I told her I chose this one because it's cleaner, friendly and less crowded. Well our experience today confirmed my position in choosing this location. We were helped by a young man named Miguel who was kind, caring, attentive, and patient. We did not have our typical Jack in the box drive thru experience as we usually do at our former location (Howe and Fair Oaks). Kudos to Miguel and who ever manages this location.

Unacceptable 15-Minute Notice Cancellation…read more I arrived at 7:00 AM for a scheduled 7:30 AM fasting blood draw. There was zero physical signage on the door indicating the Quest lab was closed for building maintenance. I only received a digital cancellation notice at 7:15 AM. Furthermore, this happened on a Monday morning. There is no excuse for corporate management not to notify patients over the weekend that scheduled building maintenance would close the lab. Because this building offers a 20-minute parking grace period, a simple sign on the front door would have allowed patients to immediately turn around and exit the parking lot for free. By leaving no physical notice, waiting patients were forced to exceed that 20-minute window and pay for parking at a closed facility. A last-minute cancellation like this is completely unacceptable for patients who are actively fasting or relying on strict medical transport and family schedules. Leaving patients stranded outside with no physical sign on the door is incredibly poor management.

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Quest Diagnostics
Quest Diagnostics
Quest Diagnostics

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Quest Diagnostics - Reception window

Quest Diagnostics

2.4(39 reviews)
2.1 mi

Early scheduled appointments equal decreased wait times. Kiosk check-in system is fast, convenient…read moreand user-friendly. Communication with the phlebotomist will help to minimize miscommunication, provide clarification and eliminate unnecessary pokes. You are your best historian, so speak up about your veins, i.e. small, like to peek & retreat, rollover, needle type that has worked in the past such as a 'Butterfly', ecetera. With an appointment, being seen on time is the result, because Quest policy is to provide service to all scheduled appointments prior to servicing walk-ins. Waiting area is sufficient for mobility devices such as wheelchairs , walkers, canes and more. Blood draw area can be a tight squeeze for wheelchairs but the phlebotomists rearrange things to make access. With a scheduled appointment, an experience at Quest has the potential to be optimum. Oh, have insurance card or payment ready at the time of appointment or optionally, input health insurance information under the profile section in the MyQuest system when scheduling appointment. Anything to save time. Time is a priceless commodity.

If I could do no star. I would Had a appointment at 8:10…read moreChecked In 7:40 There was no one to ask what's going on and how long wait is. Their window closed their door is locked. Waiting room is full of patients. All checked in on the machine And when asked why no one helping. Very rude and disrespectful response. She said I'm all by myself. And nothing I can help with. But it's seems like this is every day routine (per people that they have come here before) Hope these reviews help improvement

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Quest Diagnostics
Quest Diagnostics
Quest Diagnostics

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Sacramento Imaging - diagnosticimaging - Updated October 2026

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