Needed a termite inspection when selling our house, and they were able to come out before any other…read morecompany, and got the report to us the next day. The inspector also called me while he was on site, and did a thorough job, even going under the addition with the creepy crawlspace foundation. They also replied promptly to emails when the buyer's agent had a question that I couldn't answer. Highly recommend B&B to anyone!

Great service and very reasonably priced. They came out and were professional in taking care of our…read moreneeds. The warranty they offer is top notch also

Competent technicians, reliable, affordable, and very knowledgeable reach out to them if you need…read morehelp with any pest control needs

Responded quickly and did a great job. The mice have not come back. The only reason I'm not giving…read more5 stars is because they said they'd follow up and didn't. Not that big of a deal but enough to dock a star.

I have relied on NW Pest for years. a few blips over that time, but they are always open to…read morefeedback and making things right. I have relied on NW to eliminate mice, ants, spiders, and they handily evicted squirrels living in my walls. Lovely technician came out today to deal with hornets nests, also offered to be proactive around ants and spiders, and protecting my dogs post-treatment. Great value, solid service, amazing people. You can't go wrong here.

This review has nothing to do with hiring the company for services but an aggressive driver in a…read morecompany vehicle and the astonishingly unprofessional response I received by 3 members of NWPC when attempting to report the incident. While driving the speed limit, I noticed a vehicle traveling too close behind me. He then cut over into another line of traffic, accelerated by me and aggressively cut me off.. only to end up in a line of traffic waiting for a light. The maneuver was abrupt enough that I was forced to hit my brakes to avoid collision. The driver then proceeded to chastise (laughing and pointing) at me from his rear view mirror. While waiting for the light, I took a few pictures of the vehicle, license plate and driver's face. Believing the company would want to know how its employees behave while representing its business on public roads, I called to report. What followed was an extraordinary display of disrespect and unprofessionalism. On my first call my concerns were directed to sending an email and I would have left it at that but then the male staff member laughed as he hung up the phone. I called back to speak with a manager and spoke to a female who while agreeable to my complaints, continued to talk over me the whole conversation but made note that "John" would call me back which he eventually did. I explained the dangerous driving incident again to John and the treatment I had received by phone call. However, what followed was anything but reasonable. After we talked briefly about the incident, he admitted he would look into the situation and said he would need to review his record to determine if anything like this had happened before (reasonable) however, barely giving it any seriousness. I picked up on this then simply asked if I should follow up at all on the matter, John's attitude then immediately became hostile and confrontational. He proceeded to make hypothetical explanations for the driver's behavior. That he would have no idea "if he had a personal emergency going on or perhaps something had happened with his wife" if he hadn't had a chance to talk to him yet. What? He didn't even know which driver this was yet. These were entirely speculative scenarios offered without any apparent knowledge of the circumstances, while I was attempting to report an actual dangerous driving incident that the operator felt was comical. Based on the fact, the driver was laughing in the mirror it did not seem any emergency was going on but a juvenile dangerous driving maneuver. After John made his potential justifications for the driver's behavior, when I was trying to tell him the license number, he repeatedly spoke over me, cut me off, and ultimately hung up on me. I said nothing back because I was dumbfounded. I find it deeply concerning that someone in a management position (or potentially higher than that) would respond in this disregarding manner. This tells me everything I need to know about this company. I was not asking for compensation or expecting an immediate resolution. The dismissive, defensive, and ultimately disrespectful response from management and team was entirely unacceptable.

Response was quick and communication with George was swift and easy. I honestly put too much…read morethought into reaching out to a company because I assumed it would be this complicated process, when really I just needed someone knowledgeable to help get rid of these stupid mice lol. Thank you for making it such an easy process. Leo came by the same week, was patient, personable, listened to my concerns, put traps in the hot spots, and sealed some holes outside the home. Being renters, I knew there were certain things they wouldn't be able to do, but I still really appreciated the service and the 90-day warranty. I know the mice aren't completely gone yet, but we definitely don't hear the same noises in the kitchen anymore. Again, I appreciate the help and I'm hopeful the follow-up visits will fully resolve the issue. Thanks!

Outstanding Service, Fair Pricing, and Veteran Approved!…read more This is my second time using Zofia Exterminating Services, and I cannot say enough wonderful things about this company! After investing in having my foundation repointed and my basement waterproofed, I was absolutely shocked and disappointed to discover a baby rodent inside my home. I immediately contacted Zofia, and George came out the very next day with his son. What impressed me most was their thoroughness. Rather than simply putting down bait and leaving, George and his son carefully walked through my home, investigated the problem, and discovered openings between the top of my foundation and the wooden structure of my house. They showed me exactly where the gaps were, filled them with foam, and baited the house. Almost ten days later, I haven't seen a single rodent! Not one! I especially appreciate that they went beyond simply baiting. They made a genuine effort to address the entry points. I understand that foam is not necessarily a permanent masonry repair, but George and his son did everything they reasonably could within the scope of their work. More importantly, they showed me the problem areas so I can arrange permanent repairs with a mason when appropriate. I also want to recognize Leo, who serviced my home last year. He was equally professional and honest, explaining that some of the foundation openings were too large and needed proper repair. I appreciated his honesty then, just as I appreciate George and his son's dedication now. And here's something else that deserves special recognition: Zofia offers veteran discounts! As a United States military veteran, I sincerely appreciate businesses that recognize and honor those who have served. George provided excellent pricing and extended a veteran discount, which made an already outstanding experience even more meaningful. It's not just about saving money. It's about feeling appreciated and respected for our service. It's refreshing to find a company that takes pride in its work, treats customers with respect, and genuinely tries to solve the problem rather than simply scheduling another treatment. Zofia Exterminating Services has earned my trust and loyalty. I feel safe, comfortable, and completely satisfied with their professionalism. Five stars, without hesitation! Zofia has my personal seal of approval as a proud United States Airforce Gulf war veteran. Outstanding service, fair pricing, genuine integrity, and appreciation for veterans. I wholeheartedly recommend them!

We had Eric come out for an inspection and he was great! Quick and super efficient. He also gave me…read morea few pointers for our home, as a first time home owner his advise was greatly appreciated! Mike came out and sprayed inside our basement and outside our house and also did a great job! Would highly recommend Assurance!

This team did an amazing job this past fall and winter ensuring our neighborhood squirrels found a…read moremore, shall we say, natural place to settle down and raise a family, versus our attic space. :-) Highly recommended if and when you need their help!

I lived in an old Victorian in JP for many years. When we had a grain mite problem, our first pest…read morecontrol was horrible, both in how they treated me, and in their approach. Luckily, my landlord at the time listened to my advice and he sought another pest control and found Buono. Buono has been amazing! They sent someone who was highly informed, courteous, and thorough. Their approach and advice cleared up the problem quickly. They also did the rat control for the building, as they had found their way into the basement. They were thorough and effective very quickly with the rat control as well. I highly recommend them, for all around outstanding service!

We contacted Buono Pest Control two times over the course of several days to have a pest…read moreinspection. The receptionist was very kind and helpful. She took our info. and told us a man named Hassan would reach out to us for an appointment and swing by. Days went by, we never heard from Hassan. We called back a second time and she told us this time she would have Steve the owner call us back, but we never heard from Steve either. Days Later, Hassan called and left a VM, but by then we found another company from Waltham that came by immediately the next day to assess the situation and make recommendations. We were left feeling very disappointed by the poor responses rate and cannot recommend this company.

Highly recommend. I…read morecalled him to inspect possible animal activity in our walls. He spent a long time checking the attic, basement, and exterior areas of the house and was very thorough. What impressed me most was his honesty. He did not find any clear signs of animal activity, entry points, or damage, and he was upfront about it. Instead of trying to sell unnecessary work, he explained what he observed and gave his professional opinion. I really appreciated the time he spent inspecting everything and his willingness to be honest when he couldn't find a problem. That level of integrity is rare and deserves recognition. Thank you again for your help!

The service person called me right away. He was in the area and was at my house in 9 min…read more He was professional and friendly. i had a carpenter ant problem.

John Meredith has been our pest control technician for about a year now, and he's been fantastic…read morefrom day one. He is incredibly knowledgeable--not just about mice, ants, bees (including every kind of bee), and even rats--we've unfortunately had them all living near a pond. He takes the time to explain things, and you can tell he genuinely enjoys what he does. He's also just a great person. On his last visit, he had finished up and was heading to his truck when he spotted a stunned baby bird sitting in the middle of the street. Without a second thought, he stopped to help. We moved it somewhere safe and gave it a little water, and before long its parents came back for it. It had nothing to do with pest control, but it said everything about John.

Ever since we started working with Greenhow we no longer have a pesky mice problem. My Greenhow…read moretech Luis is great at his job, efficient, and very kind. Always happy to have him service our home. Thanks!