Responded quickly and did a great job. The mice have not come back. The only reason I'm not giving 5 stars is because they said they'd follow up and didn't. Not that big of a deal but enough to dock a star. read more

I hope I never need them again but if I do, I won't hesitate to call! Recently purchased a home to find I had extra company. I wish I remember the professional's name because he was efficient, friendly, and early!! He worked quickly but made sure he checked every corner of the home. He even caught the uninvited after being in my basement for only 10 minutes. I also appreciate him tolerating my slightly squeamish attitude throughout the visit. read more

My fiancé and I caught three mice in our kitchen in the course of a week. We realized we might need help to permanently solve the issue. It was super easy to call Johnny B's and schedule an appointment. Doug came even a few minutes before our scheduled appointment--it was really nice to not have to wait! Doug was extremely knowledgeable and helpful. He walked my fiancé through what he was going to do and explained why he was doing certain things. He pinpointed areas that he thought were problems and laid down bait and sealed up spots outside the house where the mice were likely coming in. Doug was also super thorough, he even moved our stove to make sure that there weren't signs of mice behind it. In addition to great service, the three month warranty makes the price super worth it. read more

Called re: mice. Requested for them to (1.) catch the existing mice, and (2.) do "exclusion" work (block the cracks & holes mice use to enter the house). They just put out bait stations, like every other pest control company does. They did take a look around the exterior, but didn't find any cracks or holes (except 1 possible hole under the porch). No exclusion work was done. $325. It would have been worth it if exclusion work was done. But just for bait stations ? Way over-priced. read more

Requested a quote on Yelp, they responded right away and we booked service for outdoor clover mite removal within 10 minutes. Super responsive anytime we reached out and the serviceman was very professional. Awesome and easy experience! read more

This is a much overdue review of Johnny B's. We used them a few years ago, and they were one of the most professional organizations I have come across. We had a rat infestation in our backyard. After failing with our various purchased and homemade rat traps, I finally called several exterminators, and every one of them wanted to get me into a long-term contract. Then I found Johnny B's. It was like the clouds parted and the sun shone through. They got me into their schedule, came out, made an assessment, told me what they would do, and how much it would cost. I hired them and I swear it was one (maybe two) days before we went from having rats walk across our patio during the daytime to asking ourselves "where did they go?" This year, the rats returned and were particularly bad. Called Johnny's again and since they had been here before they just showed up again, put the traps down, and voila! no more rats. When we found evidence of them in the house, it was one call and Johnny's was back out and gone were the rats. So don't waste your time trying to get rid of the rats yourself; call Johnny's first. They were quick, efficient, very reasonably priced, and most of all totally rocked at getting rid of the rats! read more

I have a few rental properties in Boston and found Johnny B's a lifesaver! I had a renter report to me that she heard creeping noises in the roof and being that I was no stranger to pests, I knew what the fate of these little guys would be. Here are the pros and cons.... Pros: The owner calls you back immediately when you leave a message. I tend to feel that the everything revolves around me so when Johnny B's called me back within minutes of my issue, I was taken care of. Johnny B's explained to me what was going on through the process. I have people in my properties tell me they will do something and I have no clue what is happening and when. This company provided me with the information needed so I can plan and prepare what is needed to be done to ensure effective control of these buggers. They were also competitive with their pricing. Afterwards, other companies that I left messages with left me quotes over the phone that were outrageous. Maybe they thought I was a "Shah from Sunset", but I am more Raymond from the hood. Cons: I hope after writing a review, my future renters don't see I posted on here. Regardless,Johnny B's took care of the issue and I can rest easy knowing my properties are taken care of. The point is - use Johnny B's Pest Control for issues like these. They are professional, reliable and efficient. read more

I recommend their Service. They give a guarantee with it. The only criticism I have is the $100.00 extra for each floor involved, which hurts small Landlords with 4 apartments. Nevertheless, they document their service and give a guarantee which keeps tenants happy and helps in Court should it go there. read more

So, we had a mouse problem in our kitchen - the first tine in our nine years living here. We tried various store bought solutions, all to no avail. After a number of weeks and many failed attempts, we called Johnny B's based on their Yelp reviews. They didn't disappoint! They returned our call quickly, scheduled a visit at a convenient time, arrived when they said they would, the technician was very nice, he suggested a reasonable solution (even reducing the scope of the work to save us money) and solved our problem on his first and only visit. Winner!! While I hope never to have a pest issue again, if we do, I know who I am calling! Thanks! read more

My whole family is awake and near the kitchen and a mouse ran up onto the countertop from behind the oven. Horrifying. I called Johnny B's and Jerry managed to get me an appointment for tomorrow - Christmas Eve. Words cannot describe my gratitude. I realize they haven't shown up yet, but I will update the review tomorrow. Update: They came on Christmas Eve just as they said and set up traps. I haven't seen a mouse since. Great company that does good work and clearly cares about their customers. Highly recommend. read more

We had an emergency, due to some nearby construction rats were everywhere outside. They came quickly set up the boxes and the population went bye-bye. They also were very quick to come back to refill and check the boxes and walk around the property to ensure that placement was great. They were reasonable, fast, professional and all-around a great choice read more

After months of trying to "treat" the apartment myself, an exterminator was finally called and I wish they were called sooner. I could've saved myself a lot of stress and money! I was informed it would take 2-3 weeks before I notice any improvement; saw a change in 10 days and with the owner doing his part (calling a landscaper) we seem to be in great shape. Ayo was very professional and informative and made a special trip back to the house to appease the owner. I appreciate great customer service. Thank you Ayo. If you have unwanted guests, call Johnny B's. I'm glad we did. read more

Johnny B's is great! They are very accommodating and Jerry has been great to talk to on the phone. As we have been very concerned about our pest problem, we had many questions over a few days and Jerry was always answering the phone and ready to tackle the questions! He has been very very helpful! Our tech was great too- he calmly went through the 100s of questions we had before he did his spray. I highly recommend them!! read more

As a landlord, It's a dream to find services that are reliable and good. But when you meet a super kind, honest, knowledgeable technician, and a man of integrity like David G., you want to break out in dance and sing "Hallelujah!" I only own one unit, but as a chair of the condo association, I look after 4 units. In Boston with old houses, you'll always have pest issues. But this time, our problem wasn't going away after 10 months. So I knew it had to be something else... David G took time to show me WHERE the mice are coming in from in the basement. After walking through the units, he explained the problem in ways that a novice like me can understand. read more

Of course anytime we need a plumber or a mechanic or a pest control service, it always happens on a Sunday. And suddenly, that "same day service" emblazoned on everyone's website, actually means "how about first thing on Monday?". We had a-million-flies-in-the-basement issue on a Sunday, and not only was Johnny B's the only place to answer the phone, but John himself came over quickly and couldn't have been better to deal with. Hopefully I'll never see him again (it's pest control after all), but if we do have a need, he'll be top of the list for the phone call. read more

They weren't able to provide us the service we needed but had a super quick response to my quote request, a hypothesis for the issue, and two recommendations! If I have the opportunity to work with them in the future, they'll be on my short list! read more

I asked for a quote on Friday afternoon for an apartment in which my tenants reported some rodent activity in. I heard back within two minutes from the owner. He asked questions to determine the problem and offered to have someone come to assess the property the following day. The examination consisted of not only unit, but the entire property to learn about a point of entry. It also included quite the set up of traps and poison. David, who was the exterminator that came, was knowledgeable, normalized the experience, and was helpful in explaining the process of ensuring we clear the problem. We got a 3 month warranty! I'm impressed by the response time and the professionalism. read more

Called the other day to inquire about exterminating services, on two separate occasions spoke to someone who was very dismissive and vague regarding what services they provided and their method used to exterminate! There are plenty of exterminating services out there so I do not understand why this company feels that they don't have to be courteous, patient and willing to describe to a potential customer what service they provide and their exterminating methods. read more

I highly recommend Johnny B's. They were professional and knowledgeable. I had carpenter ants and on the day of service I was called by the David the tech to advise on arrival time. He showed as promised. Unfortunately I couldn't be out of the house for the inside spraying and the tech said 'no problem, just call back and schedule the inside. It was 6 weeks later that I called and they had a tech at my home within 2 days. Great service. Reasonable pricing. Competent staff. Everything you want in a contractor. read more

Came in and took care of business. Problem solved in about 48 hours. Highly recommended!

I've used this service twice. The first time Dave came out, the second time Doug. They were both courteous and knowledgeable professionals. Dave also returned when we had a mouse re-infestation. So no qualms with the service itself. The reason I rate three stars is because the owner did not honor the pricing I was quoted for the second visit. I was told over the phone I would get the same price as the previous visit, then got a higher bill after the work. When I complained he tried to negotiate. So one star for honesty, five stars for actual work. read more

Great company! We have an ant problem and they came right away and put a treatment inside and outside and it definitely helped. When I called back because a few weeks later (with the warmer weather) some ants returned, they called back quickly and are coming to treat again. Very nice, professional guys! read more

We had a major issue with mice/rats thanks to the gas pipe line they're ridiculously adding through Dedham/West Roxbury and with all the construction, I literally thought it was a lost cause getting rid of these pests. Not only did Johnny B's come out, but we haven't seen or heard anything so far. I even joked to my husband that same night how quiet it is around the house! Doug was our technician who came out. Right on time, extremely professional, easy to talk to, and super nice. He walked us through EVERYTHING, and just all around amazing. This company is very lucky to have him, as he is honestly amazing. If you guys are contemplating hiring these guys, please do not even waste another hour looking at competing companies. Johnny B's is absolutely THE BEST. You will not regret hiring them- And they're are worth every penny. Trust me. Thanks again to the team at Johnny B's, and Doug! read more

Johnny B's Pest Control is an incredible business that deserves high praise. I had a mice problem in my brownstone in the south end and called the company on Labor Day and left a message, fully expecting to hear back from them the following day. Not only did Johnny call me back within 15 minutes of leaving the message, he took the time to answer all of my questions and educated me on mice, their tendencies, prevention methods and next steps to fix the problem I was having. He had one of his guys come out the following day - he showed up on time, he was very professional, knowledgeable and proactive in taking all the necessary steps to fix the problem. It was a fantastic experience all around and it was a lesson in how to treat customers when you are running an independently owned business. I would highly recommend Johnny B's - they are outstanding. read more

In the course of 48 hours, the bedrooms of our single-family home were overrun with mice and I desperately called multiple pest control companies to get them out ASAP. Of the 4-5 companies I called, they either did not pick up their phones or return my call, or they weren't able to come out for another week, and that was just to provide a quote. Johnny B's picked up on the first ring, were super friendly, and were able to come out the very next morning. The price for their treatment plans was listed right on the website, so I didn't have to worry about getting a quote first as their prices seemed very reasonable (especially with the Yelp deal they currently have!). They treated our home on Friday (today is Wednesday) and we haven't heard or seen a mouse since! It is also comforting to know they have a 3-month guarantee so they will come back out at no cost if the mice come back within 3 months. I highly recommend Johnny B's as they are responsive, fast, very reasonably priced, and friendly! read more

What can I say about Johnny B's Pest Control. John and his team are great! You would be hard pressed to find a more local, personable, trusted and knowledgable pest control specialist in the Greater Boston area. In the 5 years I have lived in Boston, I have always turned to these pros anytime those furry little critters return to my building. John and his team ALWAYS have showed up on time and ALWAYS have got the job done and not to mention they even guarantee their work. Take my word for it and give these guys a shot with any pest problem you have -- you won't be disappointed. read more

Great service and response time. David came by and inspected the house first and informed me of best practices to avoid future rodent problems. Very knowledgeable and helpful. House has been rodent free since, 3+ months now. read more

I used Johnny B's Pest Control in a state of panic when I had an unwelcomed guest make an appearance on Christmas Day, of all days of the year! I saw a mouse run through my kitchen/living room in my condo in South Boston. I left my house to go stay with family as soon as I spotted it and called Johnny B's the next day based on a quick Internet search and the positive reviews. I left a message and Johnny called me back within 20 minutes. He said they could come by the next day (Saturday). I waited outside to meet him (yes, that's how freaked out I was by the mouse!) and David came and was so pleasant and calming. He moved my stove, refrigerator, opened closets, went into cupboards to seal any open holes and put bait in strategic places. He went into the basement and did the same thing. He walked me through the whole process of what to expect for next steps and made sure I was 100% comfortable before he left. David even followed up with me the next day to make sure everything was okay and to see if i had any "sightings." In my opinion, this raised the bar in customer service and I would absolutely recommend Johnny B's to my friends and neighbors. While I hope to never have a need for pest control in the future, I do feel reassured that I now know who to call for thorough and reliable service. read more

Did a great job for me on those pesky bedbugs that tenants brought in. Very thorough and so far no callback -- knock on wood.

John, the owner of B&B's prides himself on being responsive. And he is. Within days of coming to assess the situation, his tech, Doug, who was very helpful and professional, was at our place doing what needed to be done to kill the rats invading our neighborhood! Doug also gave additional suggestions to help us deal with the not-so-nice reality that comes with city living. I expect results from their work but also know they are following up when needed for the next 90 days, so that is reassuring. Rats be gone with B&B! read more

Nobody likes dealing with dead rats. But you know what makes it easier? Dealing with pest control professionals who you can schedule quickly, who seal entry points, and set bait and traps. I recommend Johnny B's for this. They quote a fair price and won't try to talk you into services you don't need. We had entry points in the basement where rats were getting in and they sealed the spots to prevent further entry for the season. Even if you need a stone mason in the long-term, they will take care of your immediate pest needs. Also, they gave us a deal on mouse trapping after the rat issue, because they have great customer loyality! Only thing I wish that they provided (and I'd pay extra for) is comprehensive clean up services (of the basement). While not in their job description, that would be great! I will be using them again if needed. read more

Great Job! Friendly and professional service. Johnny B set traps plugged up holes just like they said. The specialist seemed experienced and knowledgeable. After having a mice problem for some time despite the regular visits from the O man decided to use yelpers to find a new exterminator service Johnny B's worked for me.. read more

After seeing signs of a mouse in my kitchen last month, I was unquestionably very concerned. I went online for pest control companies after seeing the mouse run across the floor. Johnny B's was the second company that i contacted after the first company did not return my call. Upon speaking with the office and assuring that I would recieve service the next day, I began to feel more comfortable about an uncomfortable situation. The woman on the phone, named Elena scheduling my appointment was very helpful, and Doug, my technician was very knowledgeable and thorough in his work. After Johnny B's came, I no longer saw a mouse or any sign of one! Highly reccommend to anyone facing a pest control issue! read more

I'm very happy with the service and I would recommend them to friends and family anytime. They came out on time and got right to work, I have a two family victorian home in Dorchester and it's four stories high and we walked the whole house attic to basement put baits everywhere that had signs of mice activities. The price was perfect just what they said over the phone. read more

Johnny B's is a great business. We have had a major issue with Mice in Southie. Not only did Johnny B's employee Steve do a great job of ensuring the Mice would not get back into the apartment but he was also a great source of knowledge on how to prevent this from being an issue in the future. read more

Ask for David! I discovered I had a mouse visiting/living in a closet in my apartment in Beacon Hill on Thursday morning, it had recently been completely redone, so I called my contractor. Come Friday, I still hadn't heard back from him, so I searched for an exterminator. I have never used Yelp before, but thought I would give Johnny B's a try. I called Friday around noon, and they immediately answered the phone. They were so sweet, very apologetic that the earliest they could come was Saturday at 12:30!! I was so relieved! I couldn't believe they could fit me in so quickly! David came the next day, and right away reassured me it was going to be okay, and gave me a quick little mouse lesson! He explained everything before and has he fixed the problem areas. Even though I was convinced it was just one spot in my apartment, he searched high and low, everywhere. Everything he did, he did knowing how panicked I was given the mice are a building wide problem and made sure it was safe for my puppy! He explained what would likely happen in the coming days and not to worry. He also made sure I added his number to my phone in case I wanted/needed him to come back or if I had any questions!! I checked the closet area, and the kitchen area (he found another spot I had no idea was an issue!) when I got home on Sunday night...no sign of the little guy in the kitchen, and only a few droppings in the closet, a vast improvement! While I still open the doors with a bit a reservation, I can already feel myself being a bit more comfortable! I really can't thank Johnny B's enough! read more

We use Johnny B's for their general insect package, we get it in the Spring and don't see any bugs inside our house until the following spring when the weather starts getting warm again. Plus they offer a 6 month guarantee. Great price and service. read more

We called Johnny B's when we had bees infiltrating our basement. We tried a home remedy solution for a day, and then realized we'd better get some professional help, quick. Good thing we did!! We had more than one hive and many more bees than we ever could have thought! Johnny B's was quick to respond - they came out the same day. They went above and beyond to make sure that the entire house was safe and secured. They were professional, as friendly as ever, and extremely knowledgeable as to what they were dealing with. I felt totally confident after they left that the problem would be solved, and that they would be accessible in the event that it wasn't. We will definitely be calling them again and I recommend them highly as an entirely trust-worthy, knowledgeable, professional service. read more

I called to book an appointment at Johnny B's Pest control and a guy from B&B Pest Control to take care of my mice issue at my apartment. Apparently, they are the same company with the same owner but just cover different areas. The guy was good and friendly, and did quite a thorough job. Price was slightly high for my size of the apartment but I consider that it's a 3 months guarantee service, so I went with it. I live in an apartment is less than 400 sq feet, I was charged $250 for the mice exterminator service. You may be able to find other companies with lower price but you don't know how good/bad the service you will get. The good thing is that Johnny can pick up the phone on Sunday, that's how I can my Monday appointment. Not many companies open on Sunday for even scheduling, so this is a big plus to John's company. Overall, they provide fast and professional service and the owner takes pride of his business. read more