If I could give 10 stars, I would! Steven & Rogers were our move crew, Karen helped with payment…read moreand scheduling. Everyone was accommodating with the weather, the locations (2 apartments in opposite sides of town into a house), and everything in between! We will definitely be using them again. Communication Customer service Willingness to help, even though an item wasn't on their inventory list

I have used Simple Moves in the past and that's why I reached out again when i had the need. Again…read moreI wasn't disappointed. The driver and his assistant were skilled and polite. Robert S.

Kevin, Brian, and Terrell actually arrived a bit ahead of schedule, which was fine by us. They were…read morefriendly, polite, and very professional. They moved my baby grand piano with grace and ease and I felt totally comfortable having them move it. The rest of the furniture was all expertly covered with pads and shrink wrap and they were loaded up quickly. The move in at the new house went off without a hitch and everything was done in a timely manner. A welcome improvement from the last moving company I used. Would highly recommend this company, and specifically Kevin, Brian, and Terrell. Great guys that made this move fun.

the movers did a fair job. sloppy and came off as in experienced. when i mention damage to…read morefurniture and my door way. got a nasty email back from them. i expected a phone call to make it personnel. was cheaper than other places and maybe i know why now

Very professional and courteous. Great crew…read more Super fast both on the packing end, loading the truck and unloading at the house. We moved from a condo downtown and they handled it like the professional company they are!!!!

I WOULD NEVER USE THIS COMPANY AGAIN. I hired this company…read moreto move my belongings, including a washer/dryer combo worth approximately $1,900. When the truck was opened at delivery, the unit had tipped over and the dryer glass was shattered. The company later denied my claim, stating I signed a liability waiver because the units remained stacked. My issue is not that the units were transported stacked -- it's that they appear to have been improperly secured during transport, causing the straps to fail and the appliance to fall. I trusted the movers to transport the unit safely. Very disappointing outcome and claims process.

The crew of four men were extremely courteous and hard working. When anticipated space for certain…read moreitems in new house didn't work they readily moved them to new spots. The scheduler asked good questions to help me make the decisions needed to book their services. She was easy to work with, reassured me that changes could be made if needed and made sure I understood contract. The bill actually came in under budget. I would definite hire them again.

Two experiences both met and exceeded my expectations. On…read moreTime . Professional and knowledgeable well coached and structured individuals. The cost was better than two other quotes each time.

Had a VERY negative experience with all star moving…read more It started with pushy texts about booking. Walked through showing all the art on the walls to pack and confirmed the services. When the movers arrived, the youngest one didn't know how to pack art. (The primary bulk of our move) and a supervisor had to "teach" him. He then proceeded to pack my art in ways that likely damaged it. (See attached photos) I called the owner to let him know what was going on and before I could explain fully, he interrupted and said "I'm sending the guys back". I would've let him know they were still here and explained further what was happening. (Which was that I asked them to just start moving and would unpack the poorly packed boxes myself, after sending him photos) When Matt arrived he asked to see the boxes. I told him I already started unpacking them. He said "well how am I supposed to know how bad it is?" I said "the photos I sent". I guess this is the point he thought I was trying not to pay for anything and attempted to cancel the job right there, claiming they were not a good fit, but not to worry, I wouldn't be charged. I said "I want to pay your team". He said "could've fooled me". He then proceeds to tell me he didn't remember about the art that was packing. (Why did we do a walk through then?) and that I don't know how to move. (No kidding, that's why I hired you), that HE supervises his staff, not me. (The only thing I asked his head guy to do was confirm if a box should look like that and he said no. That's when I called the owner.) This company is incredibly overpriced, lacks transparency, sends high school kids to pack boxes, and then blames the customer upon complaint. I insisted on paying, but they took an hour off my bill. (I believe this is fair financially as they were only here for 3) However, beware of this company and the tactics they use to pressure you to book, and the kids they send to do the work.

Great experience all around. Communication was really good and responsive. They came the next…read moreday, and handled my heavy piece with great care. Very professional ! Shout out to Christian, Anthony and Karson for a job well. (And $500 less than the ones that showed up day before , and said I still needed to pay an extra $100 for insurance. I sent them on their way. All Star's flat rate covered it all with no surprises.)