If it were possible, they would get a 10 star rating. Dan Bischoff is outstanding as are the guys…read morewho refinish the floors. Floors were over 50 years old and never refinished. THEY LOOK AMAZING NOW, plus the fact that Dan and his team went out of their way to be extremely helpful and extremely thoughtful and courteous to this elderly woman. Their motto of treating customers like family is a true motto for this company.

Luminous Flooring in Arnold, MO deserves every bit of praise I can give. We recently had a portion…read moreof our wood floor refinished, and the results are nothing short of stunning. The newly refinished area blends seamlessly with our existing flooring -- you would never know where the old ends and the new begins. Their craftsmanship is truly exceptional. While the entire company has been wonderful to work with, I want to especially recognize Jesse and Ray, the two technicians who completed our project. These two went above and beyond from start to finish. They took the time to explain every step of the process, answered all of our questions with patience and clarity, and treated our home with genuine care. Their professionalism, friendliness, and attention to detail made the experience outstanding. Jesse and Ray are true assets to Luminous Flooring, and because of them, we will gladly recommend this company to anyone looking for quality flooring work. Five stars all the way.

"Merry Christmas," I said to myself, as my sleep-deprived eyes somehow caught sight of a crack in…read morethe bathtub on the morning of December 25th. Upon closer examination, the floor still seemed relatively solid, but there was a long curvy crack and a few hairline cracks in the 37-year old fiberglass. For a few weeks, I thought about using a crowbar and hammer, like I did ten years ago when I tore out a bathroom to the studs. This time, I discovered Miracle Method, a business that refinishes bathtubs, countertops, tile, etc. MM sent out estimator Bob, who phoned just before appointment time to make sure I would be there. He stepped into the main bath shower, assured me it could be patched, then took a look at the master bath shower, which was looking just as worn. I asked for a deal, and got it on my electronic estimate, sent to my email account. After examining the five-year warranty, BBB website (A+ rating), and cost, I decided MM was a heck of a lot better than getting out the crowbar. I scheduled the work, and the day before, detached all the plumbing fixtures, and peeled up all the non-slip strips. On workday, installer Corey called ahead, arrived on time, looked things over, discussed final color selection with me, and set up for ventilation, cleaning, patching, and refinishing. The entire job took between six and seven hours, dry time one day. Swipe of the credit card, and electronic receipt to my email account. A few days later, I installed new faucet stems and fixtures, and what do you know, I have a new main bathtub and a new master bath shower. This year, Christmas came in February. Thanks Miracle Method!

Called one week ago and arranged for a consultation for today from 2-4pm…read more No show; I called at 3:45 to hear he could not make it, and I could reschedule for 2 weeks wait. He was in Farmington 2 hours away. Terrible customer service. Very disappointed.

We needed to retrofit a backsplash in our kitchen after the contractor completed the major…read morerenovation. It turned out that the contractor had installed a variety of electrical switches and outlets at a variety of levels which all needed to be set straight before the tiling could be done. I was very glad that we had called in a true expert instead of going with the contractor for the work. Jason was terrific to work with and his work has held for over 10 years. Meanwhile, the grout and calking done by a contractor in the bathroom has been redone several times and has never looked as good or held up well. I am now hoping that the Backsplash Company will do my bathroom tile.

I have been waiting for Devon to leave so I could write this. Do not hesitate to use this company…read more They are everything you hope a trades person will be! Jason was prompt in getting us the quote and suggested a tile store to make recommendations. Devon called every morning to let us know when he would be here and cleaned up every night. Devon took as much pride in his work as if it were his own. Thank you both for such a beautiful job!

The service was okay but the install, especially on my stairs is shotty at best. You can see gaps…read morewhere they didn't tuck the carpet on the steps so you can see through the space where it should be tucked and edges weren't cut well so there's a lot of post install maintenance. Even after calling about the steps and asking, I got no callback. Honestly, I'd not reccomended them to anyone, you're better off at a big box store.

Can't write enough good things about the process and especially the installers. We had never done…read morenew hardwood floors before, and the store staff was informative and responsive to all our questions. The installers were perfect! Showed up on time and worked hard. They got us done a day earlier than expected. Did a A+ install. Moved and reset our furniture with care. After the initial install, we had a couple of additional things, and they came out the next week. We did our whole house - and realize that even with careful measuring it will be difficult to order the correct amount. After the work was completed we ended up with 3 1/2 boxes of flooring left over that we had bought. They dont do returns. So we got stuck with these heavy boxes in our house, and still have no idea what to do with the flooring.

Shawn did a great job helping us design our kitchen. His…read moreinstallers were very hard working and very dependable. We love our kitchen and our new flooring.

This is the go to company in St. Louis. Other companies were 6 to 8 weeks out for manufacturing and…read morethis company had cabinets on site in less than one week extremely satisfied. Thank you so much.

We were very pleased and satisfied with the patient, informative sales people and quick, clean,…read morecourteous work. And the hardwood flooring in our new home looks even better than anticipated. Then when our old home was not selling during the difficult times in April, 2020, we called American in and they made an excellent flooring recommendation, installed the hardwood within two days, and a couple days later we got an offer on the house. We attribute our success to the beautiful hardwood.

just got new floors through American Floor craft. The estimate was thorough...work began quickly…read more The installers removed tile, carpet and parquet and got rid of it. Installation was pretty quick. I highly recommend this store...and the estimate and installation team.

Had a problem with one of the seams in the flooring they installed a few years ago and call to ask…read morefor a repair. They actual called me back and set up a time to make the repair the man spent an hour doing the job right and I couldn't be happier. Great customer service.

We bought flooring for my mom house. They were quick ordering it. Once it came in they were even…read morequicker getting it installed. Final product looks great. Thank you for all your hard work.

Beckner did two major painting jobs at my church. They were very professional to work with and did…read morea great job.

Great family company! Jerry was on point with his price estimate; Nico and Walt were great painters…read moreand made sure the paint matched (apparently our builder used some type of off-shade so they went back to the store to get matching hue). Neat, clean, trustworthy. Price was on point. Highly recommend!

I began renovating (as an investor) historic homes in 2012. After struggling with the first one, I…read moremet Scott Vogel at Grand Home Solutions - have hired Scott and his team for every home renovation since. These have ranged from 3000+ sf historic homes that need a complete gut rehab (and I mean a total GUT rehab) to moderate floor plan updates with kitchen/bath remodel of smaller houses. 7 major projects, plus 4 moderate projects. And my own kitchen and bathroom. Not all have been project managed perfectly - but after addressing problems with Scott they have been fully resolved. He is great to work with, and his carpenters are excellent. Several of his senior carpenters/project managers are very good at thinking outside of the box to problem solve, which is always a good thing. Included some photos to show the extent of renovations. Also have built new garages, garage-ports, decks, etc.

I have a single door garage and was having major issues with it opening and closing. The opener…read moreappeared to be functioning correctly as it would work when the door was unhooked from the opener. Obviously this was a major headache as I could not leave the house not knowing if it would open or close. I had heard radio ads for a major garage door company in St. Louis, so I called and scheduled an appointment. They arrived on time and within 5 minutes told me that I needed a new garage door and new opener. Quickly providing a bid of $1000 - $1200. This seemed high to me and I found it curious that both the door and opener needed to be replaced. Given the high price and forced sales approach I declined their offer, however still had to pay the $100 service fee for the 5 minute review of the door. I then called Grand Home Solutions and spoke with Scott Vogel (the owner) about my garage door issue. After speaking with Scott a trade partner of Grand Home Solutions promptly showed up on time as well, however they took a very different approach. The service man actually took the time to listen to what was wrong with the door and then actually fixed the door, which ended up being a rusted wire to one of the sensors. Amazingly the original bid to "fix" the door with a complete new door and system of $1000 - $1200 turned into $89. I can't thank Scott Vogel and Grand Home Solutions enough for their honesty and approach to addressing the problem rather than automatically up selling me to a new door and opener. If anyone I know ever has a home improvement project or has an issue such as a faulty garage door I will gladly refer them to Grand Home Solutions.

Had a salesman come to the house for a quote for countertops and a possible backsplash. I had to…read morepry the salesperson for information, he wasn't very forthcoming with anything. Gave me an outrageous quote and when asked to break down the difference between the countertops and backsplash he just threw out a number. I got new quartz countertops, a sink and new faucet for well over half the quote they gave me. Go elsewhere, you'll be happy you did.

The delivered as promised and the products last. We had our bar done 3 years ago. It still looks…read moregreat. Backsplash and counter.